Technical Analyst ( Jira, Confluence, Bamboo, FishEye, Linux, Unix )
I am a Redhat Certified Engineer (140-092-099) and Cisco Certified Network Associate (CSCO12118383).
Technology is my passion! I have earned my own expertise on researching, putting into practice and testing many operating systems and softwares. I have technical support experience as well as customer service skills.
I have total 5+ years of work experience. I worked as an Technical Analyst with ADP dealer services, providing support to Linux/Unix servers, Jira, Confluence, FishEye and Bamboo . I have handled e-mail, chat and back end support.
My core competency is with Linux/ Unix Systems, Atlassian Jira and confluence configuration, customization and administration, Microsoft Operating Systems and Networking devices.
Based on knowledge and experience gained many IT skills over the last 5+ years as Technical Support / IT Support Associate, I have developed a great expertise in many fields such as:
Linux/Unix Systems like RHEL, CentOS, Ubuntu,
Jira, confluence, bamboo, crowd Administration,
Desktop and Technical support.
I have great experience with installation, configuration and administration of different kind of operating systems like Red Hat Linux 5 / 6, CentOS, Fedora, Ubuntu, Kubuntu, Win Server 2003/2008, Windows XP, Vista, Win 7 and Win 8.
Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.