Browse Call Center Management job posts for project examples or post your job on Upwork for free!

Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 15 Call Center Management projects are completed every quarter on Upwork.

15

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015

Popular Call Center Management Searches

Clear all filters
  1. Rhodora G.

    Rhodora G.

    Report Specialist | SEO | WordPress | OpenCart | Volusion

    Philippines - Tests: 12

    I have worked in a BPO company which provides customer service for over 6 years as Customer Service Tier2 and Report specialist. I worked directly to the clients for better process improvement, recommendations and have increase the ROI of the company for about 3 years. I have studied search engine optimization(SEO) to help business client get rank their website in Google. I can work with: - SEO back-linking / link building - On-page optimization - Social media - Guest posting or forum posting - Webmaster basic implementation - Google analytic and webmaster integration - Keyword research and competition analysis - SEO consulting

    $5.00 /hr
    238 hours
    5.00
  2. Jeremy V.

    Jeremy V.

    Virtual Callcenter Manager / Administrator

    Philippines - Tests: 5

    To gain further exposure and experience as an Online Virtual Call Center Operations Manager / Administrator / Team Supervisor. I have 7 Years extensive experience working in the BPO / Customer Care Industry. I have extensive work with Five9 Callcenter Systems, with full hands-on knowledge on Five9 Agent, Supervisor and Administrator applications, and with working knowledge on Salesforce CRM. I had worked with Five9 as Technical Support and as Project Manager, and also with managing the website's Knowledge Base. Prior to this, I worked as Technical Support Representative in a major Callcenter company in the Philippines, where I catered to DSL-Broadband customers. I also had stints in Sales / Telemarketing Campaigns as well.

    $11.11 /hr
    6,551 hours
    0.00
  3. EDGAR ACOSTA

    EDGAR ACOSTA

    Electronic Engineer

    Venezuela - Tests: 5

    I am an Electronic Engineer. I have 3 year of experince in technical support of small networks and Windows system problems. I have experience working on: TCP/IP, DHCP, SUBNETTING, Team viewer and other access remote to fix customer's problem, help desk, Microsoft Excel/word to make report. The CCNA course of CISCO, 4 levels approved (but not the final test to finish the course) and basic knowledge of data base. I like languages​​, I speak English, Spanish (native) and I just start to learn French

    $5.56 /hr
    205 hours
    0.00
  4. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00
  5. Geoffory C.

    Geoffory C.

    Business and Technology Executive and Consultant

    United States - Tests: 8 - Portfolio: 8

    To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

    $55.56 /hr
    4,655 hours
    5.00
  6. Erwin Rommel De Guzman

    Erwin Rommel De Guzman

    Excellent Manager for Language Translations, Business and Sales

    Philippines - Tests: 3

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader

    $8.89 /hr
    638 hours
    4.99
  7. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,918 hours
    5.00
  8. Danae A.

    Danae A.

    Top Notch Customer Service Specialist/ Administrative Assisstant

    United States - Tests: 9 - Portfolio: 4

    When you decide to hire me you hire someone that will be reliable, trustworthy, and will always go above and beyond to ensure your customers' satisfaction. I have over 10 years of experience doing various remote work in the following areas: calendaring assistance (scheduling), customer service/support (phone & email), service ticket resolution(s) and management, order processing, data entry, and virtual administrative support. I also have abundant experience working in various CRM platforms and am able to adapt quickly. Key strengths of mine are flexibility, attention to detail, computer literacy, verbal and written communication (native English), and exceeding performance outcomes. My strengths also include a strong sense of urgency, confidentiality, meeting deadlines, ability to communicate well with a variety of personalities, and the ability to handle multiple tasks. I am reliable, personable, adaptable, and always willing to learn new skills. I am a team player, take initiative when there is work to be done, and am great at organizing and prioritizing workloads. I enjoy helping businesses to reach greater levels of success and will do whatever it takes to ensure a positive result. Please check out my profile to learn more about my work experience. If you think my skill sets match what you are looking for, kindly invite me to apply to your job. I am currently available for a part-time customer service role (up to 30 hours per week). Thank you for your review and consideration.

    Groups: Pro Customer Service

    $16.67 /hr
    384 hours
    4.59
  9. Chuvasco Cruz

    Chuvasco Cruz

    SMM / Project Manager / Recruiter / Researcher / Team Leader

    Philippines - Tests: 12

    Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.

    $6.00 /hr
    3,937 hours
    4.16