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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 15 Call Center Management projects are completed every quarter on Upwork.

15

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: August 1, 2015

Popular Call Center Management Searches

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  1. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 5 days ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,801 hours
    5.00
  2. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Last active: 2 days ago - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,077 hours
    4.84
  3. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 3 days ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,740 hours
    3.92
  4. Geoffory C.

    Geoffory C.

    Business and Technology Executive and Consultant

    United States - Last active: 1 day ago - Tests: 8 - Portfolio: 8

    To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

    $55.56 /hr
    4,536 hours
    5.00
  5. Erwin Rommel De Guzman

    Erwin Rommel De Guzman

    Excellent Manager for Language Translations, Business and Sales

    Philippines - Last active: 16 days ago - Tests: 3

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader

    $8.89 /hr
    638 hours
    4.99
  6. Randy Seda

    Randy Seda

    Appointment Setter / Telemarketing Expert / Project Manager

    Philippines - Last active: 1 day ago - Tests: 3

    I would like to undertake such opportunity to further develop and hone the skills i have acquired over the past years. I've worked into BPO industry for five years such as Customer Sales Associate, Customer Service Representative and Technical Sales and Support Representative. I have strong interpersonal skills that will help me deal with other people or customers and company concerns. I am a hard working person that applies positive traits to help accomplish goals.

    $10.00 /hr
    7,352 hours
    4.92
  7. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 11 hours ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,710 hours
    4.96
  8. Shiela M.

    Shiela M.

    Experienced VA | Review Writer

    Philippines - Last active: 28 days ago - Tests: 17 - Portfolio: 9

    I am hard working and a quick learner. I can work independently or with a team. I am a problem solver. - I have been working as VA, content writer, and book reviewer for 2 years now. (2012-present) - I worked as Communications Officer of a national non-stock non-profit organization specializing in Agrarian Reform and Sustainable Agriculture in the Philippines for over 5 years. I managed projects and headed production of materials (Powerpoint presentations, AVPs, photos, manuals and brochures) relevant to project promotion and information dissemination. (2009-2014) - I had almost a year of work experience as e-Representative specializing in customer service, sales and retention in a financial account of a renowned BPO company in the country. - While still in college, I worked as English Tutor and Radio Newscaster.

    $8.88 /hr
    1,525 hours
    4.33
  9. Jhenine R.

    Jhenine R. Agency Contractor

    Expert Web Researcher / Customer Service

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 9

    Hello my dear clients! Im Jhenine, a telemarketer based here in the Philipines. I've been in this industry for almost 3 years now. . As a freelancer, I am very focus on the instructions/order of my client, that helps me in doing any campaigns in many ways. As a sales representative, after resolution, I've been trained to perform ''transition-to-sales'': the complete knowledge of the service or product is the key to generate sales. As a web researcher/lead generator, I have gained lot of skills on surfing the internet using different type of search engines. (Google/Yahoo/Bing/Ask etc) Im proud to say that Im a savvy person, I find datas on the deepest way that I can. I have also the set of skills regarding Microsoft office (Word/Excel/Powerpoint), GoogleDocs, Spreadsheets,Databases, I can also help you when it comes on making presentations in Microsoft Powerpoint, Prezi,and Powtoon for presenting business-related projects or any thing on regards of presentation. . I believe that there's always a room for learning and I am willing to be trained for whatever it is that I need to know in performing the task. Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as team member. *********************** I have my desire on graphic designing, and now im in the stage of exploring my skills on Wordpress/HTML/CSS/Drupal/Canva and other graphic designing websites regarding image editing and website development. I am open to be trained and teached so that I can improve my hobby into a set of useful skill that I can use for my jobs.

    Associated with: Globex911

    $3.33 /hr
    1,140 hours
    5.00
  10. Ellen B.

    Ellen B.

    VA Specializing in Social Media Management

    United States - Last active: 3 months ago - Tests: 7

    I have been a Virtual Assistant and Social Media Manager for nearly 3 years. I have been the Administrative Assistant to the CFO of a large oil corporation in the past. I have nearly 8 years of direct customer service experience as well as extensive knowledge in conflict resolution and customer retention. I have also done ghost writing, original content creation (both writing and graphic design) as well as much, much more. I have a considerable amount of experience with many different platforms and applications. I am proficient on both Microsoft & Mac OS, experienced in all Office Applications as well as the Adobe Creative Suite. I have a passion for helping others to build their business to be successful and I believe I do that by being available, interested and engaged with you and your industry. I can take many of the montonous tasks off your plate so you can focus on bigger picture business and product development. I would love to connect with you and see how I can help you to build your business and balance life and work. Feel free to contact me via oDesk, and if you would like to see some of my work, content or services, visit my website at www.ellenbarcher.com. Thank you.

    $13.33 /hr
    88 hours
    5.00