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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Freddie Ramirez

Freddie Ramirez

Profile of Freddie Viduya Ramirez

Philippines - Tests: 4 - Portfolio: 1

I have 10 years of BPO experience. With experience in providing technical assistance through email, chat,ticket, voice call and remote desktop support. Has adept knowledge in Computer Troubleshooting both in hardware and software. A fast learner with a "can do" attitude. Ready and willing to adapt to new things that may be encountered in the workplace. Works well both as an individual and as a team player. Excellent communication skills; articulate in both Filipino and English. Understands the demands of a new and growing company and is ready to step up in the leadership to the plate, if needed. Been a Technical Support for known companies like Galaxy, XFX and ZOTAC.

$4.00 /hr
0 hours

Sourav Ghosh

Sourav Ghosh

Virtual Assistant | AdWords | Website Designer | Website Developer

India - Tests: 2 - Portfolio: 15

** IF YOU HAVE NEVER WORKED WITH US, IT'S SURLY IS YOUR MISTAKE. BUT IF YOU DON'T NEED US NEXT TIME, THEN ONLY IT WAS OUR MISTAKE ** VIRTUAL ASSISTANT | Google AdWords & Analytics | HTML5 | CSS3 | JS | PHP | MYSQL | AJAX | WORDPRESS | OPENCART | MAGENTO | CODEIGNITER TERMS OF SERVICE ✓ 365 days (ONE YEAR) Error Free Guarantee ✓ Clear Communication Throughout the Job ✓ Continued Support without High Costs ✓ 99 days FREE Edit Requests with Every Order ✓ Always Available on Chat to Help (Ping Skype ) ✓ 100% Free Demonstration Work | So you'll win! PAYMENT REQUIREMENTS • 100% of project budget divided into 2 milestones • 50% Milestone released at start (After Demo,No Refund) • 50% on completion of numerically itemized order • 10% off future projects paid in advance. By Hiring me, you agree to the above. In addition you agree to cooperate in the creation of a numerically itemized order list which will be agreed by both parties prior to any work, that the list will be developed and paid for promptly within an agreed time frame. SPECIALIZATIONS Coding Skills: PHP, MySql, Wordpress, Magento,Joomla,Drupal,Prestashop,Opencart,HTML,CSS, Zencart,and every known CMS system HTML5, Bootstrap, Code Igniter, Cake Php, Device with responsive, web based iphone and android app development, CSS3 and fancy jquery effects,Google Adwords. Nothing Much Left to Say.. Let’s Start the Work. Let's build success together! Evan

$15.00 /hr
0 hours

Peter A.

Peter A.

Danish Supporter

Philippines - Tests: 7 - Portfolio: 1

I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

100% Job Success
$18.00 /hr
3,479 hours

Ma. Armie Ramos

Ma. Armie Ramos

Data Entry Specialist and Skilled Customer Service Representative

Philippines - Tests: 2

For the past ten years, I have worked for a number of BPO companies, primarily in the field of customer service. During that time, I’ve had viable opportunity to develop my multitasking skills and be detail-oriented. Most of my responsibilities: - To deliver excellent customer service across different brands by meeting various Service Level Agreements and Key Performance Indicators. - Effectively handle customer service thru emails and live chats - To ensure customer issues are resolved appropriately and that all orders are updated in the back-end system as required.

100% Job Success
$5.00 /hr
1,204 hours

Antonia K.

Antonia K.

IT support technician - Expert in data entry and web research.

Netherlands - Tests: 4

I'm a highly experienced IT support technician and an expert in Data Entry and Web Researching. I have worked for many years in the IT field, I'm highly motivated and my goal is to always give my best to provide a high-quality service. I'm also an experienced translator offering a wide range of services(editing text, translating any text,book, or website content from English to Greek and vice versa, subtitling).

$11.00 /hr
3,674 hours

Helen antoniette C.

Helen antoniette C.

Customer Service, Sales & Technical Specialist

Philippines - Tests: 3

Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.

$5.56 /hr
3,551 hours

Juan Paolo Hernaez

Juan Paolo Hernaez

Team Leader, Email Support, Inbound/Outbound Phone Support

Philippines - Tests: 9

Hello! I have a long list of customer service and sales experience mostly in a call center setting and in the past 6 years, have been working as a Team Leader which my primary role is to help develop customer service skills of a group of agents. Being a Team Leader requires me to call and receive calls from customers, follows up through SMS and email to ensure that they are happy and satisfied with the resolution provided. In order for me to be effective in coaching and developing my team, I am calling customers that gave a low score on customer satisfaction, on this call I ask the reason for the score, and try to help the customer or give them resolution (if not exactly what they want at least comparable to it) to feel better about the service and be a repeat customer, the result of which is what I coach and educate my team with. I am also tasked to take Inbound calls on a weekly basis to stay skilled taking phone calls (lead by example). In order for me to perform the aforementioned tasks and responsibilities, I use several tools like Microsoft Word for creating my coaching logs and creating Business letters, Microsoft Excel to help me in data gathering and have a better view of my team’s performance, most importantly Microsoft PowerPoint which I use to gather all information for better presentation during Business reviews that happen monthly and quarterly. To ensure real time updates and roll out I use Microsoft Outlook to communicate with Clients and colleagues, while I use Quickconnect and Lync to Chat with my team and roll out updates and campaigns. I am proactive and very competitive (in a professional manner), I love challenges and learning new things because I am a quick learner and my good interpersonal skills helps me in my learning curve as I interact with people well. I am very excited to hear from you soon and be your all around guy with your customer service concerns.

$4.50 /hr
0 hours