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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Hazzel ellen M.

    Hazzel ellen M.

    Research Expert- Sales & Marketing - Social Media Management- CRM

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 7

    Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using Salesforce.com CRM ● Telephone Etiquette ● Communication Skills

    $5.56 /hr
    1,318 hours
    4.40
  3. Alok Agrawal

    Alok Agrawal Agency Contractor

    Certified Salesforce Developer

    India - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    Salesforce DEV401 Certified with 9 years of overall IT experience and have in depth understanding of Salesforce.com, Force.com and Site.com Follow the principle of 'Customer is King' and 'Repeat Business is the Best Growth Prospect'. Believe in Customer's success - the only path to your success. Here are the snippets of my Service Definition Document:- Sales Cloud Collaboration Cloud Custom Cloud Implementation Methodology:- Planning Analysis and Design Development and Unit Test Integration and Deployment Warranty Support Administration Services:- Setup Roles & Profiles Workflow Approval Process Workflow Rules Validation Rules Page Layouts Custom Object/Field Creation Apex Data Loader Salesforce User Setup Reports & Dashboards Sharing Rules Home Page Components Data Cleansing Operation Data Entry Integration Automated Functionalities Development Services:- Apex Classes Apex Triggers Visual Force pages Integration with other system Outcome and Benefits:- Professional CRM Application Implementation Trustworthy Application Maintenance and Enhancement Lower Support Cost

    Associated with: Quest Eduventures, Arihant Quality Educational Services and Training, Salesforce Experts, Quest Global Technologies

    $20.00 /hr
    88 hours
    4.19
  4. Np S.

    Cloud App Expert | Zoho App Developer | SFDC (SalesForce) Developer

    India - Last active: 08/20/2014 - Tests: 4 - Portfolio: 6

    ▒░ “My objective is to deliver a reliable, customized, portable and extensive functionality product to the customer while working with new technology and creating some different enhancements” ░▒ Since 2006 I am a Professional Web and Desktop applications developer. I had created so many extensive and portable applications for both Web and Desktop environment. My Preferred Working Area is Web based Cloud computing Application development. My Area of Experience includes: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ Cloud Based Database and Business Management Tools--> Zoho Cloud Tools(Zoho Creator, Zoho CRM, Zoho Sites, Zoho Invoice, Zoho API etc.) ♦ SalesForce Development (Force.com, Sales cloud, Service Cloud) ♦ Amezon EC2 ♦ Google API (Maps, Plus, youtube, Analytics) Web Designing--> HTML5, CSS, Jquery, Flash (AS3) Web Programming (Server Side Programming)--> PHP, JSP, PHP CMS [Joomela, Drupal, WordPress, CakePHP] Desktop Application Development--> Core-JAVA, Advance-Java, Visual Basic Database Integration--> Oracle, MS ACCESS Server Configuration--> Tomcat (Java Servlet Engine), Apache Web Server ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ In Zoho Application Development, I have more than 4 years of rich development experience. I had created so many rich and custom Database management applications for many business firms. I’m having expert knowledge in Complex Deluge Scripting, Data Manipulation and Data dependency, Zoho API Integration with other Zoho products and Web Services, rich HTML based views layout creation, etc.Besides Zoho creator I have also extensive experience in Zoho CRM- Setting Zoho CRM for your business need, Customized CRM fields according to your business need, Setup different data dependency Workflow rules according to your business needs, Integration Zoho CRM with other Web Service platform, etc. The Another Powerful tool in cloud, On which I am work is Salesforce/Force.com platform, I have more then 3 years of experience on Salesforce platform, I expertise area in SFDC is Apex programming, Visual force, Javascript and Ajax embedding, Apex WebService API, charting and report generation, data dependencies, data manipulation, complex scripting and application integration among different Cloud Computing tools other Web platforms. In Web Development I having expert knowledge in Web Designing, Web programming, Database connectivity, and integrate web application with other services. I have also expertise knowledge in Web marketing and SEO techniques. In web Environment I'm an expert in JAVA servlet, JSP, HTML, CSS, MySql, PHP, Java Script, etc. Besides these I have also extensive knowledge in some of the popular PHP CMS (Joomela, Drupal, WordPress, CakePHP), I had Setup many websites with the help of these CMS customization. In Desktop Application development I have experience in creating Desktop JAVA Applications with J2EE Environment. I can be help you with your business need, just give me a Chance to prove on you.

    Groups: Application Developers Alliance

    $22.22 /hr
    332 hours
    4.03
  5. Valerie R.

    Valerie R.

    Salesforce Consultant, Marketing Professional

    United States - Last active: 2 months ago - Tests: 1

    Valerie holds a Bachelor of Science degree in Management Information Systems and an MBA from the University of Florida with concentrations in Marketing and Competitive Strategy. Valerie’s technical background, entrepreneurial and project management experience, aptitude for client relations, and marketing strategy expertise is a versatile and valuable skillset for a wide range of businesses. Valerie focuses on configuring and customizing SalesForce.com and Wordpress website creation and social media management for ongoing marketing success. Because of her extensive experience in software development, marketing strategy and SalesForce CRM, Valerie can help any company define its marketing strategy and implement systems that drive business results.

    $55.56 /hr
    153 hours
    4.56
  6. Travis Buffington

    Travis Buffington

    NetSuite Consultant and Solution Developer

    United States - Last active: 1 month ago - Tests: 5

    Certified NetSuite ERP Consultant, SuiteCloud Developer, and Administrator with over 8 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements. Trimtab Consultants is a NetSuite Solution Provider focused on enabling business growth through the use of NetSuite cloud solutions and products.

    $165.00 /hr
    622 hours
    4.85
  7. Le cecile D.

    Le cecile D.

    Excel Expert/Marketing Analyst/Data Encoder

    Philippines - Last active: 5 hours ago - Tests: 5

    I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

    $7.78 /hr
    2,059 hours
    5.00
  8. Nazakat Hussain

    Nazakat Hussain Agency Contractor

    Hubspot COS & WordPress Development, Inbound Marketing, SEO

    India - Last active: 1 day ago - Tests: 1 - Portfolio: 5

    ★ Need to manage a team on a tight Budget? ★ Looking for the right people for your Business? ★ Tight schedule and need help with your work? ★ HubSpot Certification: https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/6f699ffea1614ba489caf2a244a73252 Having 6+ years of IT experience in analysis, design and development of CRM and web-based applications using BUSINESS CATALYST , HUBSPOT , LARAVEL , SHOPIFY , BIG COMMERCE , BOOTSTRAP , PHP , ZEND etc Special Fields: ★HTML5 ★CSS3 ★Wordpress ★Wordpress Theme ★HTML to Wordpress ★PSD to Wordpress ★Responsive Design ★Wordpress Security ★Joomla ★Shopify ★Magento ★SEO ★Mailchimp ★Aweber ★Adsense HubSpot Skills comprises of: #Psd to Hubspot #Hubspot COS #Hubspot Customisation #Inbound Marketing #Social media marketing #Email marketing #Content management #Analytics #Landing pages #Search engine optimization

    Associated with: Tech Striker

    $15.00 /hr
    520 hours
    5.00
  9. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 8 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00
  10. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00