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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

Last updated: August 1, 2015
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  1. Galgodage L.

    Galgodage L.

    MCPD-15yr Exp ASP.NET C# VB.NET DNN Telerik MVC Jquery,Orchard MSSQL

    Sri Lanka - Last active: 21 days ago - Tests: 11 - Portfolio: 22

    Over the last 10 years, I have developed a wide range of applications using, C# ,,Jquery,MSSQL,Dotnetnuke,Orchard CMS,MVC, Telerik ORM+ Reports+ Sitefinity,MVC, Iron Speed, Crystal report, VB6, Visula vault, LLBL Gen, Windows Live tool, XML, RSS, XSLT, XSD. I have good knowledge about design pattern with OOD.

    $20.00 /hr
    7,866 hours
  2. Maria esperanza C.

    Maria esperanza C. Agency Contractor

    Virtual Assistant/Customer Service

    Philippines - Last active: 2 days ago - Tests: 8 - Portfolio: 11

    Customer Service , ,Appointment Setting,Surveys and Sales,Holiday Planning,Data Mining,Data Entry,Different Administrative work Have good knowledge in CRM word/excel programs. seeking for opportunities to excel in different skills I'm into Detail- Oriented contractor

    Associated with: global link, UrDataOutsourcingTeam Agency

    $6.67 /hr
    5,443 hours
  3. Katrina Aves

    Katrina Aves Agency Contractor

    Business Development and Customer Service Manager / VA

    Philippines - Last active: 2 months ago - Tests: 9

    Be affiliated with a company where I can share my excellent public relations skills and use my exceptional level of spoken English acquired through over 19 years of communicating with a wide array of clientele from different sales and service industries.

    Associated with: Global S.O.S, Masters at Work

    $13.33 /hr
    4,409 hours
  4. CherylAnn Morgan

    CherylAnn Morgan

    Marketing, Web Designer, Admin, CRM

    United States - Last active: 5 days ago - Tests: 4 - Portfolio: 8

    I have 8 plus years in marketing and 6 plus years as a WordPress programmer. I have created and publish magazine ads, 30 page catalogs, flyers, business brochures. Along with Marketing and Web Design, I am also knowledgeable in CRM and business proposals. No job is too little or too big, I'm very professional and always meet my deadlines. Please feel free to contact me for further information or to see my portfolio.

    $14.00 /hr
    762 hours
  5. Ian Christian Ozoa

    Ian Christian Ozoa

    Customer Service

    Philippines - Last active: 1 month ago - Tests: 5 - Portfolio: 1

    I am looking for a challenging position and friendly organization with major responsibilities that will effectively utilize my skills and to join a company that offers me a stable and positive atmosphere. As a contact service representative, I had over four years of front-line interaction with customers on billing, medical claims billing and processing and technical support of cellular phones and accessories. On my last job, I was (Tier 2 HIPAA Certified Associate) acting as the program point-of –contact for a major US based healthcare account in a highly driven customer service environment which handles ( general inquiry, eligibility and benefit information as well as claims billing and processing). As a Tier 2 Representative I specialized in medical claims billing and processing. I have over 4 years’ experience in leadership and customer management with roles such as coaching, Up-training, mentoring and expedited claims processing. Over the last 4 years I have been in and around projects that are mostly centered in customer care, customer management, promotions and sales across the United States via my customer contact center work . My core competencies lies in providing total customer satisfaction and solutions to customer related concerns about a client's product and services through personal or over the phone customer interaction. Have outline job aids, policies and procedures in aid of production in order to provide the total customer satisfaction throughout the whole experience.

    $4.00 /hr
    0 hours
  6. Litlyn V.

    Litlyn V.

    Marketing Expert/Talented Website Designer/Business Developer

    Philippines - Last active: 1 month ago - Tests: 17 - Portfolio: 1

    I am a 1-time-shop EXTRAORDINARY TALENT that delivers a "WOW FACTOR" services in the areas of Business development, Website Designing, Lead Generation, Content Writing, internet marketing plus much more. I have proven expertise and experience in Developing Different Types of Businesses from A-Z. I have invested thousands of dollars to obtain best software programs and database in the market that I able to master for many years. Whatever your needs when it comes to business planning, marketing, management, website designing, content writing plus much more (refer to the listed skills here) I am the BEST TALENT that guarantee RESULT. -------------------------------------Website Designing-------------------------------------- " Thank you for visiting my page. I am Litlyn Vistal a talented and competent website designer with years of expertise in the filled.I can build all kinds of websites from a simple to a complex one using any kinds of CMS like Wordpress, Drupal, Joomla and much more." -----------------------------------------Email Marketing--------------------------------------- ----------------------------------Article/Content Writing-------------------------------------- ---------------------------------Telemarketing Consulting--------------------------------- ----------Summary of my Expertise and Skills------ 1. Call Center Firm Set Up from A-Z Predictive Dialer and Progressive Dialer Installation/Configuration for inbound and outbound campaigns with built-in CRM Chat Support & HelpDesk Services Configuration VOIP Configuration PABX Configuration Marketing Softwares Installation/Configuration/Training Perfect Networking System Lay-out/Configuration with almost 0% Choppy line Issues Office Development Call Center Business Planning, Marketing Planning and Business Development Plus Much More.. Search Engine Optimization Blogging Press Release Article Writing Content Optimization Keyword Analysis Keyword Mapping Link Strategies Link Building Back Linking Link Acquisition Link Exchange Meta Tagging Site Mapping Rich Snippets Business Listings Web Analytics Keyword Mapping Meta Content CopyWriting 2. Website Designing; Types Of Websites Static Website Dynamic Website e-commerce Website Real Estate Website Features: User Friendly Easy to Navigate Slideshow Banner BlogPage CMS:: Wordpress Joomla Drupal Functionalities Google/Yahoo/Bing Map LiveChat Support Contact Form Social Integration Photo Galleries Commenting System Payment Gateway Configuration HelpDesk Plus Much More.... Click Here for the complete information Facebook Marketing Create Seducing and Clean Fanpage Implementation of sharegate, likegate, fangate plus much more.. Configuration of best facebook apps into your fanpage Configuration of livechat support in your fanpage Website Button inside your fanpage with multiple pages Facebook Viral Landing Page Configuration + much more.. Email Marketing Convincing Email Proposal Letter Targeted Email List Data Mining Configuration of SMTP to send thousands of emails in a matter of minutes without 0% spam issues Spam/Bounced/Opened Emails/Unread Email Monitoring (100% web based) Email Scheduling Email Template Create News Letter Mailing List Management Subscribe/Unsubscribe by email or webform Custom Field Names Sending thousands of emails with 0% spam issues Monitors duplicated Emails Event Logs Insert facebook/twitter/youtube widget 3. Business Development and Planning 4. Marketing Planning and Consulting 5. Book Keeping and Accounting Management 6. Intranet 7. Video Marketing 8. Website Content Writer 9. Microsoft word/excel/powerpoint professional 10. Payment Gateway Configuration 11. Data Scrapping 12. Database Administration 13. Photoshop Adobe 14. B2B and B2C Telemarketing Consulting 15. Organizational Development 16. Human Resourcing Management 17. Business Coaching 18. Viral Marketing 19. Presentation Designing 20. Article Writing 21. Much More...

    $3.00 /hr
    0 hours
  7. Chandra B.

    Chandra B.

    Professional Social Media Marketing and e-Commerce DataEntry Specialis

    Bangladesh - Last active: 23 hours ago - Tests: 2 - Portfolio: 15

    I am Professionally expect in Social Media Marketing And e-Commerce Data Entry Specialist, I Know How to Marketing and Increase the Page Rank and also know How to add Products for Online Shopping Cart I am a Full time Multitask hard worker . I am Expert in ► Adding Products for Online Shopping Cart ►Like as - Magneto, Zen Card, Big Commerce, Woo - Commerce ► Photo Editing ►Create Facebook page ►Give Likes, Followers and Marketing and Increase Page Rank ►LinkedIn Marketing and Increase Connected and Share ►Pinterest Pinning and More Traffics ►YouTube Marketing and Increase Views, Likes and Subscribes ►Instagram Followers And Likes ►Google Plus and Community Marketing and Map ►Vkontakte Followers and Promote Page and Group ►hi5 shearing ►MySpace can increase Stream, Friends Comments ►Digg ►StumbleUpon Communicate ►Reddit Mark ►Flickr View ►Friendster Site Ranking ►Promote Tumblr ►Ebay Marketing ►SoundCloud Follow ►Other relevant task And also Knowledge SEO, SEM, HTML, Joomla and WordPress.

    $3.00 /hr
    0 hours
  8. Victor Cayari

    Victor Cayari Agency Contractor

    Administrative Assistant

    Philippines - Last active: 1 month ago - Tests: 6

    I have worked as an Administrative assistant for 9 months for a US technology firm that specializes on Point of sale software and service. I worked as a Business Development Officer in a small contact center. The main responsibility is looking for small to medium scale businesses that require tasks to be outsourced. I worked for a US based call center for 7 years. in which I had a number of job titles i had during my stay. Started off being an agent for a Sales Account, then promoted to Team Manager watching over 15-20 agents. I got transferred to a Financial Account where I held the same title for 2 years. Then was promoted to being a Reports Analyst, then promoted to Procedures Specialist in Client support group. I was a also a Team Leader/Trainer in Operations for Nextel Phils for 3 years

    Associated with: STU-Plus

    $7.78 /hr
    299 hours
  9. Jeldine Morris

    Jeldine Morris


    Jamaica - Last active: 5 months ago - Tests: 6

    Over the pass 7 years I've developed several skills to make my job more effective to ensure employers and customers satisfaction. I am a dedicated person that seeks to continue learning so as to be a great contributor in a positive way to the company that i'm going to be working for. I have great telemarketing and customer service skills.

    $5.00 /hr
    56 hours