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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: August 1, 2015
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  1. Maria esperanza C.

    Maria esperanza C. Agency Contractor

    Real Estate Virtual Assistant/Customer Service

    Philippines - Tests: 8 - Portfolio: 11

    Customer Service , ,Appointment Setting,Surveys and Sales,Holiday Planning,Data Mining,Data Entry,Different Administrative work Have good knowledge in CRM word/excel programs. seeking for opportunities to excel in different skills I'm into Detail- Oriented contractor

    Associated with: global link, UrDataOutsourcingTeam Agency

    $6.67 /hr
    5,483 hours
  2. Katrina Aves

    Katrina Aves Agency Contractor

    Business Development and Customer Service Manager / VA

    Philippines - Tests: 9

    Be affiliated with a company where I can share my excellent public relations skills and use my exceptional level of spoken English acquired through over 19 years of communicating with a wide array of clientele from different sales and service industries.

    Associated with: Global S.O.S, Masters at Work

    $13.33 /hr
    4,409 hours
  3. Jianne P.

    Jianne P.

    Experienced VA, SEO Manager and 4 yrs with the BPO Industry.

    Philippines - Tests: 4

    - To seek an opportunity in an environment where there is an avenue for professional growth. - Seek a fulfilling position that will allow me to fully contribute my knowledge and skills. - To utilize my knowledge and critical thinking skills and at the same time to learn new grounds in the field I am involved with. - Internet marketing: traffic generation, keyword research, landing page and website development, testing and tracking, conversion optimization - Appointment Setting - Optimizing website - Speak to clients with their inquiries about the product. - Email support - Manually manage optimization through excel - Interact with customers and efficiently resolve their issues regarding the product we support. - Achieve and Understands Product Knowledge and Quality of Customer Service - Utilize multitasking skills to effectively navigate the tools to efficiently deliver resolution of the customer’s -Hardworking ,Passionate and a fast learner.

    $4.44 /hr
    35 hours
  4. Shamima N.

    Shamima N.

    Data Entry,Web Research,Database Build Up

    Bangladesh - Tests: 4 - Portfolio: 2

    For the last 5 years , I had been working as a customer service agent assisting clients to find solutions to their particular problems. Now as a independent odesk contractor, I had been doing a lot of Database Build up, Web research, Lead Generation, Data Entry, CRM input, Data Mining/Clean Up, Creating Google maps , Linkedin and other related sales & marketing administrative jobs at odesk with excellent feedback for almost 18 months now. Always willing to learn new skills and can follow instructions well. Focus, result oriented and deliver work on specified time schedule.

    $3.33 /hr
    0 hours
  5. Chandra B.

    Chandra B.

    Professional Social Media Marketing and e-Commerce DataEntry Specialis

    Bangladesh - Tests: 2 - Portfolio: 15

    I am Professionally expect in Social Media Marketing And e-Commerce Data Entry Specialist, I Know How to Marketing and Increase the Page Rank and also know How to add Products for Online Shopping Cart I am a Full time Multitask hard worker . I am Expert in ► Adding Products for Online Shopping Cart ►Like as - Magneto, Zen Card, Big Commerce, Woo - Commerce ► Photo Editing ►Create Facebook page ►Give Likes, Followers and Marketing and Increase Page Rank ►LinkedIn Marketing and Increase Connected and Share ►Pinterest Pinning and More Traffics ►YouTube Marketing and Increase Views, Likes and Subscribes ►Instagram Followers And Likes ►Google Plus and Community Marketing and Map ►Vkontakte Followers and Promote Page and Group ►hi5 shearing ►MySpace can increase Stream, Friends Comments ►Digg ►StumbleUpon Communicate ►Reddit Mark ►Flickr View ►Friendster Site Ranking ►Promote Tumblr ►Ebay Marketing ►SoundCloud Follow ►Other relevant task And also Knowledge SEO, SEM, HTML, Joomla and WordPress.

    $3.00 /hr
    0 hours
  6. Victor Cayari

    Victor Cayari Agency Contractor

    Administrative Assistant

    Philippines - Tests: 6

    Currently, I am working as an Operations Administrative Assistant (outside Upwork) for US technology firm since August 2013. The company specializes on Point of sale software and services. My tasks range from Invoicing, billing, travel arrangements for managers, Document preparation and Executive reporting. I worked for a US based call center for 7 years. in which I had a number of job titles i had during my stay. Started off being an agent for a Sales Account, then promoted to Team Manager watching over 15-20 agents. I got transferred to a Financial Account where I held the same title for 2 years. Then was promoted to being a Reports Analyst, then promoted to Procedures Specialist in Client support group. I was a also a Team Leader/Trainer in Operations for Nextel Phils for 3 years

    Associated with: STU-Plus

    $7.78 /hr
    299 hours
  7. Kenette Maneje

    Kenette Maneje Agency Contractor

    Experienced Customer Service Representative

    Philippines - Tests: 3

    My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I understand that chat is multi-tasking intensive and looking back I really enjoyed answering up to 5 customers at a time, and by the end of the day looking at my track seeing over dozens of resolved concerns, I can only feel satisfied if everything is cleared. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

    Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

    $7.78 /hr
    0 hours
  8. Ian Christian Ozoa

    Ian Christian Ozoa

    Customer Service

    Philippines - Tests: 5 - Portfolio: 1

    I am looking for a challenging position and friendly organization with major responsibilities that will effectively utilize my skills and to join a company that offers me a stable and positive atmosphere. As a contact service representative, I had over four years of front-line interaction with customers on billing, medical claims billing and processing and technical support of cellular phones and accessories. On my last job, I was (Tier 2 HIPAA Certified Associate) acting as the program point-of –contact for a major US based healthcare account in a highly driven customer service environment which handles ( general inquiry, eligibility and benefit information as well as claims billing and processing). As a Tier 2 Representative I specialized in medical claims billing and processing. I have over 4 years’ experience in leadership and customer management with roles such as coaching, Up-training, mentoring and expedited claims processing. Over the last 4 years I have been in and around projects that are mostly centered in customer care, customer management, promotions and sales across the United States via my customer contact center work . My core competencies lies in providing total customer satisfaction and solutions to customer related concerns about a client's product and services through personal or over the phone customer interaction. Have outline job aids, policies and procedures in aid of production in order to provide the total customer satisfaction throughout the whole experience.

    $4.00 /hr
    0 hours