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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Monaliza N.

    Monaliza N.

    Excellent Virtual Assistant

    Philippines - Last active: 20 hours ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    6,153 hours
    4.95
  2. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 1 day ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    729 hours
    4.94
  3. Sanjay K.

    Sanjay K.

    VP Client Relations

    India - Last active: 5 days ago - Tests: 3 - Portfolio: 5

    We are a Boston firm with low prices thanks to our talented India-based team. Our most recent clients include complex CRM and e-commerce models. We also have an aesthetic eye, as you can see from any of our previous work (see links below). Our VP of Client Relations is also a former U.S. journalist and editor who ensures seamless communication between clients and the tech team. We pride ourselves on timely 24/7 work, making the process pleasant (even fun) for clients and not stopping until clients know the site is exactly what is needed to build their own brand. We welcome questions! Check us out www.sdk-itpro.com Check out previous work at: www.the-overhaul.com www.amourcreole.com http://callallo.com http://www.nosidammedia.com

    $12.22 /hr
    27 hours
    4.99
  4. Aitor Miguel

    Aitor Miguel

    Copywriter & Article Writer

    Spain - Last active: 1 month ago - Tests: 1

    Hi! I'm Aitor. I have a degree in Advertising and Public Relations. I like to create new ideas and try to sell them with words. I'm passionate about Advertising and Technologies, even more smartphones, maybe I'm a geek. I also like languages, that's the reason why I started to study a degree in Translation and Interpreting years ago, but later I realised that Advertising was better for me.

    $11.11 /hr
    90 hours
    5.00
  5. Khaled Kokhon

    Khaled Kokhon

    Salesforce.com Professional

    United Arab Emirates - Last active: 1 month ago - Tests: 6 - Portfolio: 1

    I implement, migrate, configure, customize, maintain, and train on the Salesforce.com and Zoho CRM platforms. I also possess excellent English skills and and use Skype / TeamViewer to communicate with my clients on oDesk. I'm a Salesforce.com Certified Administrator (since 2011) and Salesforce.com Certified Developer (since 2012). Served as a Salesforce administrator and consultant for companies in Jordan, UAE (Dubai), US, Canada, Australia, and Norway.

    Groups: Microsoft Certified Professionals, salesforce.com

    $50.00 /hr
    446 hours
    4.99
  6. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 3 days ago - Tests: 66 - Portfolio: 15

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    224 hours
    5.00
  7. Elroy Quismundo

    Elroy Quismundo

    NetSuite Expert Consultant

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 1

    Equipped with more than 8 years experience with various software systems wherein I found my niche and specialization in NetSuite. I am currently a full-time independent work from home NS Consultant handling different clients from different time zones. My goal is not only to deliver service never less than satisfactory but to make sure that I add value to the client's company more than just in their NS system needs. Also, to continuously learn along the way. I provide consultation, system administration, simple to workflow customizations, product training, and integration/coding customization project management. My services also expand to other software I am more than knowledgeable in like Quickbooks, Oracle RightNow, Salesforce.com, Bill.com, Aftership, Magento, Shopify, and others.

    $33.33 /hr
    1,133 hours
    4.93
  8. Shumaila Tariq

    Shumaila Tariq

    White Hat Seo, Citations Specialist

    Pakistan - Last active: 20 hours ago - Tests: 5 - Portfolio: 3

    I am a white hat SEO expert. I am expert in making citations and business listings. I use different techniques to increase websites rankings to the top of the search engine. I want to apply my creative skills in an organization and achieve a Leading position in industry. Also interested in different domains of Social working, which would allow me to be an all-rounder, hence looking to be a part of dynamic world while working as a determined, persistent team player with integrity. My On-Page Skills Includes: - Keywords Research & Analysis - Title - Domain - Meta Description - Meta keywords - Heading - Centent - Images - Internal linking My Off-Page Skills includes: - Citations - Business Listings - Social Networking - Forums Posting - Article Submission - Web2.0 Property

    $8.89 /hr
    1,556 hours
    4.77
  9. Emily H.

    Emily H.

    Salesforce Consultant, Integration Specialist

    United States - Last active: 2 days ago - Tests: 2 - Portfolio: 3

    I'm a Salesforce Administrator specializing in implementation, customization, data management and business strategy. Salesforce is an excellent CRM solution as it has limitless possibility, is extremely robust and cuts across industries. Every project is unique and certainly keeps my job interesting. Here are some examples of what I can do for you: - Implement new instances of Salesforce - Create Custom Objects, Custom Fields, Page Layouts and Related Lists - Integrate Salesforce Apps (see list below) - Migrate data and merge duplicate records - Configure and repair Workflow Rules - Manage existing and create new user accounts - Create Email Templates - Design User Profiles and Role Hierarchy - Manage security settings and Permission Sets - Generate reports and configure dashboards - Address company-specific needs to increase user adoption I believe requirements gathering is the foundation of a good working relationship, and I excel at clear and effective communication with my clients. Salesforce is a leader in the exciting revolution of the SaaS industry, and it's exceptionally rewarding working with such a progressive tool. Integration experience: Pardot, ExactTarget, MailChimp, iContact, Vertical Response, Rollup Helper, Object Converter, DupeCatcher, Appirio Cloud Sync, Cirrus Insight, Yoxel, Zapier, itDuzzit, Gravity Forms, Wufoo, Propertybase, Basecamp and more.

    $110.00 /hr
    605 hours
    4.92
  10. Dan Radu

    Dan Radu

    Marketo, Salesforce, Pardot Consultant

    Canada - Last active: 5 days ago - Tests: 2 - Portfolio: 5

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency, www.Macromator.com is a premiere one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Pardot Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $75.00 /hr
    1,163 hours
    4.80