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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Elizabeth M.

    Elizabeth M.

    Professional Business Writer

    Kenya - Last active: 10 days ago - Tests: 8 - Portfolio: 5

    "Great work. Fantastic Skills" - Upwork Client "Elizabeth presented good work and I would consider hiring her for future projects. Thank you!" - Upwork Client "Elizabeth completed the article for us within the deadline agreed, they passed Copyscape and were of good quality. Happy with her work." - Upwork client Are you looking for quality business articles, business plans, proposals and other business copy? Would you wish to work with a freelancer who is available, business savvy and professional? Well, look no further! My work will get your audiences attention and compel them to action. I turn around my work in good time and ensure quality is upheld throughout. Hiring freelancers from among thousands can be an uphill task, click the 'Hire Now' button to experience a freelancer with a difference. Experience: Business Writing, Copy Writing, Business Management.

    $20.00 /hr
    76 hours
    4.85
  2. Myla Manriza

    Myla Manriza

    Data Entry Specialist/Researcher/ Admin Support/ CSR/ VA

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 7

    A self-starter, has the initiative for improvement, and professional with seven years of experience and expertise in data research, entry, processing and management. I work effectively and efficiently, practical and goal oriented. Expert in Data Management, Research, MS Office Proficient Amazon Product Lister & Email Support Working knowledge in different CRM's like Salesforce, Limelight, Infusion & Clickbank

    $6.67 /hr
    1,474 hours
    4.71
  3. Tristan Omoso

    Tristan Omoso

    Customer Service Specialist/Technical Expertise/Native English Speaker

    Philippines - Last active: 2 hours ago - Tests: 11

    I have 5 years of extensive BPO experience ranging from entry levels to training and supervising. This includes technical, marketing, billing, sales (both inbound and outbound) and customer support. I am a quick learner and am adept to thinking on my feet. I am flexible and adapt well to new tasks and challenges. I can work well with minimum supervision. Being internet and computer savvy, I am able to get things done quickly and efficiently. Both my written and verbal communication skills are very good. I type at 40 words per minute. I am well versed in a variety of office applications and environments.

    $12.22 /hr
    638 hours
    5.00
  4. Manik Dolar

    Manik Dolar

    Magento, Web Researcher, Data Entry, Graphics Designer

    Bangladesh - Last active: 1 month ago - Tests: 5 - Portfolio: 21

    I am a Freelancer with over 5 years experience in Internet Research & Data Harvesting Tasks along with experience in Administrative Tasks and different type of Data Entry. I have good skill in Magento for Online Store management, Product upload, Designing. Graphic Design is my Passion. Looking forward to work for logo design, brochure/leaflet and business card design, Image editing and all other jobs related to graphic design. I am expert in using Photoshop & Illustrator.

    $5.56 /hr
    69 hours
    4.96
  5. Monica Spaulding

    Monica Spaulding

    Social Media Marketing / IT Support/ IT Assurance and Security

    United States - Last active: 1 month ago - Tests: 4 - Portfolio: 6

    I am an IT Support Specialist with a certificate in IT Security and Assurance. I am skilled in end user PC and MAC support. In addition to my Master of IT, I have over 10 years’ experience in IT. I am proficient with multiple platforms and software/applications they support. Mac OS X 10.4-10.7; iOS – iPhones; iPads; Windows XP; Windows Vista; Windows 7,8. I have recently delved into the area of Social Media Marketing and Optimization. I currently work with small businesses that want a Social Media and Web presence.

    $11.11 /hr
    12 hours
    4.83
  6. Stephanie Flood

    Stephanie Flood

    Lead Generation inside Sales

    Malta - Last active: 26 days ago

    Over the last 15 months I have worked as a Sales Account Manager and Team Leader Support with a foreign company based in Italy. Of which I have learnt not just the easy part of work when it comes to the sales calls but also led me to being a part of the management team also. This is where I got to join in the companies big events that had been taken place over the Island and in different parts of the world. Organizing the Databases for worldwide companies, such as CA Technologies, Cisco, EMC, IBM, VMWARE, F-Secure & of course Fusion IO which is now known to be SanDisk. This meant that I was the first person to commence their new databases for world renowned companies. I was taught the CRM at the very beginning of my career; therefore it was a must to always appreciate the clientele’s response. This is what made Lead generation so successful. Shortly after I was promoted to the team leader support. This was one of the jobs I looked forward to doing, sending out Emails to clients and also helping out the rest of the staff with the daily questions that arose on the information they were working on. Such as if the Co worker was not aware of what the call required I would give them the idea of what they are introducing to the client. “What is an IO Drive?” was a main question from the team prior commencing the lead generation, that’s where I came in and gave them a full training on “Flash Nand Memory installed close to the CPU”. For the most part: I’m a Meticulous, dedicated sales professional with demonstrated leadership skills aimed at exceeding sales goals. Proven success in managing sales campaigns with a view to increasing customer base and boosting profits. Well-organized with great attention to detail aimed at executing sales programs in conjunction with set company directives.

    $8.00 /hr
    174 hours
    4.63
  7. Mazharul Islam

    Mazharul Islam

    Professional Lead Generator, LinkedIn, Web Researcher and CRM Expert

    Bangladesh - Last active: 11 days ago - Tests: 4 - Portfolio: 8

    If you expect the best then you need to hire the best and I feel that describes me. To obtain a responsible and challenging position where I can maximize employer satisfaction. I am proud to showcase my skills in ADMINISTRATIVE SUPPORT, WEB RESEARCH, DATA ENTRY, LEAD GENERATION, LINKEDIN, CUSTOMER SUPPORT. I am eager to learn new skills and take on new challenges, and provide my clients realistic production delivery dates I want to establish a good working relationship with all buyers and also to my co-providers. As a provider, I am very committed to providing fast and quality turn around and look forward to having a long professional relationship with my clients/buyer. I take pride in my work and deliver tailored services to meet all the clients needs and specifications. Summary of Experience: --------------------------------------- ==>Technical Support Specialist Remote support/ linktrust.com/ cpatank.com/ blameads.com/ check broken links etc. ==> Web Research General research/ Market research/ Internet research/ Medical research etc. ==> Software Expertise MS Word / Excel / Access / Outlook / PowerPoint / Publisher / Adobe Photoshop / Illustrator/ Geo Edge/ Dropbox ==> Marketing Constant Contact strategies and designs/ Mailchimp design/ Social media Marketing/ Facebook marketing/ Email marketing etc. ==> Others --Restaurant --Real Estate --Yelp --Yellowpage --Google docs --Crm --Photography --Youtube --Google apps --Google Adwords --HTML --Web scraping, etc. I am looking to use these skills to grow my experience and knowledge. I am most interested in solving "unsolvable" problems, and implementing solutions that are usually considered outside of the box.

    $3.33 /hr
    2,249 hours
    4.91
  8. Maria Cherilyn Senson

    Maria Cherilyn Senson

    Administrative Support | Data Entry | Web Researcher | SEO | HTML

    Philippines - Last active: 1 day ago - Tests: 2

    Work Hard. Have Fun. Make a difference. Seeking for LEAD GENERATION, LINKEDIN RECRUITING, EMAIL SOURCING, WEB/INTERNET RESEARCH and DATA ENTRY job opportunities wherein I can widen my field of expertise, develop my skills and maximize my potentials to the fullest with utmost interest and enthusiasm. I am a computer-literate performer with an extensive proficiency in Microsoft Office (EXCEL, WORD, POWERPOINT and OUTLOOK). I am also proficient in online collaborative tools such as GOOGLE DOCS and DROPBOX. I have GOOD TYPING SPEED. I am an exceptional listener and communicator who effectively conveys information verbally and in writing. I have the ability to MEET DEADLINES. I am ORGANIZED and I see to it that I have a good system for keeping track of the things that need to be done and the dates that they should be done by. I WORK UNDER PRESSURE for it has always been a learning experience for me because it helps me grow. I work with a high rate of ACCURACY and EFFICIENCY. I am a PRODUCTIVE worker with SOLID WORK ETHIC. I am always READY, WILLING, and ABLE to DELIVER EXCELLENCE by working INDEPENDENTLY or COLLABORATIVELY. I am HIGHLY MOTIVATED SELF-STARTER who takes initiative with MINIMAL SUPERVISION, FLEXIBLE and prepared to work in a professional team environment. I am a HARD WORKING, DEDICATED, and FOCUSED individual. I enjoy and am passionate about SEARCHING the WEB, MINE and SCRAPE DATA and ENTER DATA onto the SPREADSHEET. I can work long hours. As far as communication is concerned, I am always online and reachable on SKYPE. I feel I can be a VALUABLE ASSET to your company.

    $5.56 /hr
    1,363 hours
    4.92
  9. Rex Magnanao

    Rex Magnanao

    Excel Expert, Data Entry/Mining, Encoding, Web Research, CRM,VA

    Philippines - Last active: 1 month ago - Tests: 3

    In my 10 years of experience working in a Data Processing Company, I believe I can tackle any work related to Excel, Data Entry, Data/Web Research and other office related work. My objective is to share my capabilities and abilities to work in other field and expand my knowledge in the other areas of work. Provide my services to my clients/employers with an assurance of giving them a 100% quality satisfaction. Work Experiences: -CRM/Online CRM -Citation Specialist -MS Office (Excel Expert) -Data Entry and Data Encoding/Typing -Data/Web/Internet Research -Email Handling and Chat Support -Ad Posting -Virtual Assistant and other office related task -Profiler/Backlinker

    $3.00 /hr
    4,261 hours
    4.89
  10. Sean emerson S.

    Sean emerson S.

    Multi-talented Technical/Customer Service/Data Entry/Blogger/AdminAsst

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 3

    To provide the most exceptional world class service online! I hope that my wide variety of skills and experiences when it comes to online freelancing would come in handy to your company. I have a vast knowledge about sending and managing continuous traffic to a site with the use of integrating SEO and SMM. I can do link submission to link directories and search engines and thus will make it possible to have a good SERP rankings. I can post relevant posts to blogs within your niche so as to get the site being noticed which can possibly lead to back links. I can manage social media accounts and make interactions with the fans/clients to make good impression on the product/fan page. I can write quality articles with the integration of SEO. I can assure you that I can deliver quality and time efficient service. I look forward in having a good working relationship with you. I was previously employed as a Quality Specialist for a Technical Account in Teletech Bacoor. In my position as a Quality Specialist, I was involved in evaluating an agent's call handling skills and finding resolutions in helping them improve their call handling skills to the utmost that they can do. I've also provided Daily Productivity Reports and Compliance Reports for my team. We also give sanctions to Agents, Agent Support Representatives and Team Leaders who are not complying with the company’s policy. Besides that, I was once a Technical Support Representative before I got promoted as a Quality Specialist . In this position, I was involved in supporting the Early Look Program in its development and testing of the new laptops. Investigated hardware and software related problems of customer's laptop. Analyzed customer issues to find resolutions or workarounds. Documented these resolutions for the inclusion to the worldwide knowledge database for laptop computers. We also do sales which includes selling Insurance Plans for notebook computers, laptop accessory and many more. We also process service orders for mailing in notebook computers for repair. As of now, I'm currently employed as a part time Market Research Agent. We were the one’s responsible in performing outbound calls to do different surveys for a particular company in the United States of America. We document these surveys in consideration of the marketing strategy studies made by the client. I also have an extensive experience of being an online freelancer for almost 5 years. Now, with regard to my online career, I was employed multiple times by different employers. I started my career online working as a Data Entry Specialist with different employers. In this position, my job responsibilities are the following, prepares source data for computer entry by compiling and sorting information; establishing entry priorities, processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data; reviewing output, secures information by completing data base backups, maintains operations by following policies and procedures; reporting needed changes, contributes to team effort by accomplishing related results as needed. I also got involved once in CRM data entry. I also got hired many times as a Virtual Assistant. My job responsibilities as a Virtual Assistant varies, depending on what kind of task is given to me. It can be office related task, such as handling inbound and outbound calls, setting appointments for clients, arranging legal papers and documents, and many more office related task, working just like an office secretary based at home. I also got involved in loan processing jobs where I help process loans of clients. I also got hired as a telemarketer where I mainly do sales through phone calls. I also did became an Audio Transcriptioner once. Lastly, I also got hired as a Virtual Assistant that handles Search Engine Optimization, Social Media Marketing, Search Engine Marketing, E-mail Marketing, Article Writing, Blogging, and Web Administration. This was a very complex job role. I got hired multiple times by different employers as a virtual assistant with these job roles and worked on big websites such as cdc.gov, zalora.com.ph and chicify.com. I'm also connected to other freelancing websites.

    Groups: Pro Customer Service

    $6.00 /hr
    2,138 hours
    4.14