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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Javeria A.

Javeria A.

Javeria Ali

Pakistan - Tests: 1 - Portfolio: 1

I am Google Adwords, google analytic certified & enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Head for Nestle , TetraPak , Samsung Mobile,Intel, Rivo Mobile ,Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

$15.00 /hr
111 hours

Dusan K.

Dusan K.

Customer Service & Support|Data Entry|Data Analysis|

Serbia - Tests: 7 - Portfolio: 2

I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

$5.00 /hr
1,196 hours

James Sta-Maria

James Sta-Maria

Salesforce CRM Administrator & Audio/Visual Production


Over 5 years+ Salesforce Administration and Business Process Experience working with various business implement and customize their CRM platform. Over 15 years audio visual production experience ranging from vocal recording, audio production/remixing, video editing and photography. I like to use creativity and logic to overcome problems. Think outside the box!

$44.44 /hr
0 hours

Hank Zerbe

Hank Zerbe

Digital Marketing & Automation Guru

United States - Tests: 1

I am a native English speaker from the US with a passion for Digital Marketing and Automation. I currently work as a Marketing Communications Executive where I develop marketing and sales campaigns, implement automation technologies, and generate revenue. I have the abilities and organization to complete your project accurately and on time. I have a background working in CRM, display advertising, email marketing, SEO, campaign development, list building, management, web design, copywriting, graphic design, analytics, and market research. I would love the opportunity to get your job done right and look forward to building an ongoing working relationship.

$22.22 /hr
7 hours

Aristotlea C.

Aristotlea C.

Professional Customer Service Consultant.

Philippines - Tests: 4

I have extensive work experience from top BPO companies for about 5 years now and can guarantee employers my good service and dedication. Companies include Teleperformance and Teletech, where I took in calls for mobile subscribers in U.S. and Australia accordingly and APAC Customer Services where I took in calls from health plan members on their prescription meds and I also assisted pharmacists helping their patients get claims approved for their rightful benefits.

Groups: Pro Customer Service

$3.00 /hr
0 hours

Miranda Aldridge

Miranda Aldridge

Professional marketing and CRM services and solutions

United Kingdom - Tests: 3 - Portfolio: 1

Over the past few years I have had great success with promoting clients on and off line profiles through great content, press releases, PR, SEO, email marketing, social media and data management. Most clients are SME's that need a quality service or solution from a professional that has the passion and drive to succeed. I may be new to odesk but I am not new to achieving goals.

$55.56 /hr
0 hours

Preston L.

Preston L. Agency Contractor

Customer Service Expert

United States - Tests: 4

Multi-certified virtual professional with experience managing enterprise implementations of web based company systems. Expert in the every day to day function of a business and making sure that the executive is supported to the fullest by provided the knowledge and skills necessary in doing so. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.

Associated with: JP Cloud Design & Implementation

$14.44 /hr
42 hours

Margo Northcutt

Margo Northcutt Agency Contractor

Marketing Automation Expert, HubSpot Inbound & Pardot Certified

United States - Tests: 3 - Portfolio: 4

Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

Associated with: Funnelove

100% Job Success
$100.00 /hr
673 hours

Mellissa Rempfer

Mellissa Rempfer

Income Development Coach, Business Development, and Trainer

United States - Tests: 2

Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

$50.00 /hr
51 hours

Megan H.

Megan H.

Marketing Professional

United States - Tests: 1

I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

$22.22 /hr
17 hours