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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Omar Andre Villalba

    Omar Andre Villalba

    Information Technologist

    Philippines - Last active: 13 days ago - Tests: 5

    Andre is a highly experienced and successful Business Development, Project Management & Marketing Specialist whose experience with over 300 companies in varying industries across the globe, along with his in-depth understanding of Mathematical Analyses within the business environment, enables him to deliver results-oriented, innovative and practical business and marketing solutions. He has a career profile of driving marketing campaigns & development projects to allow business growth for a client-track record that includes Toshiba, Lions Gate Films, Kung Fu Panda 2, GoDirect.co.uk, Cruise.co.uk, Wantsa-Yahoo and Vizwoz. Andre's ambition is to help define business models involving outsourcing, along with his client case-studies be published and used in future generations' text-books for business development wherein potential market exposure over the web between blue-chip corporations and backyard businesses are at par. His career experience includes Smart Traffic Ltd. where he was responsible for the technical development of their products, services and web resources - well-experienced in management engineering, education, SME development, and business IT Solutions. Andre's education includes pure mathematics, theoretical physics, and information technology.

    $8.00 /hr
    0 hours
    0.00
  2. Bharathwaj TMS

    Bharathwaj TMS

    CRM, Excel, Wordpress, Data Entry, VA

    India - Last active: 10 days ago - Tests: 1

    A seasoned CRM Freelancer with years of experience in solution designing and implementing CRM systems, streamlining the user adoption, and setting global standard business processes for CRM adoption. If you need any help with CRM implementation & set up, do approach me! I'd be happy to help you!

    $15.00 /hr
    0 hours
    0.00
  3. Mary jane C.

    Mary jane C. Agency Contractor

    Call Center Team Leader, Telemarketer Supervisor

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    I've been in a call center industry for 8 years now. Doing outbound calls to USA, Canada, Australia, New Zealand, UK, Germany, India, Singapore, Malaysia and Philippines. I also became a Korean Online English Tutor, data entry specialist, lead generator and Appointment Setter.I am seeking opportunities that best fit my skills and talent.

    Associated with: TeleGroup Philippines, Inc.

    $10.00 /hr
    6,728 hours
    4.75
  4. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Last active: 2 days ago - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $11.11 /hr
    5,513 hours
    4.26
  5. Lady patricia R.

    Lady patricia R.

    VA | Web Researcher | Social Media Manager | Data Entry

    Philippines - Last active: 3 days ago - Tests: 9

    With years of extensive background in admin support, I specialize in providing excellent administrative work, that includes email management, project management, calendar management, large & small business CRM management, data and file management, social media management, contact management, web research, data entry and email marketing. Whether you are starting a small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals.

    $4.44 /hr
    4,543 hours
    4.64
  6. Maria teresa V.

    Maria teresa V.

    Well Rounded Virtual Administrative Assistant and Recruiter

    Philippines - Last active: 3 days ago - Tests: 4 - Portfolio: 8

    Multi-skilled, efficient, effective, reliable and trustworthy Virtual assistant. More than 4 years experience in administrative work, interviewing people, managing blogs, updating websites,posting articles on blogs and pictures, hiring/ recruiting people. Diversified skill sets including administrative support, human resources and recruiting, managing a team. Have great interpersonal and phone skills. I also have experience in a Call Center environment as Customer Service Representative. I have knowledge with Google docs, Google Drive, Google Calendar, Microsoft office, Microsoft Outlook, Teamviewer, TeamLab/ OnlyOffice, Hootsuite, Asana, Zendesk,Trello, ToutApp, close.io, Basecamp, social media, dropbox and mailchimp. I can post jobs and do the interview and other hiring process. I am willing to be trained. Can work with no supervision.

    $6.00 /hr
    9,042 hours
    4.97
  7. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 4 days ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    734 hours
    4.94
  8. Elinor Guirre

    Elinor Guirre

    Fast, Accurate Data Entry Specialist and Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 5

    As a Virtual Assistant, I focus on what you need for you to become a successful business owner. Your business is your life and my business is you. I am working as a Virtual Assistant for more than five years. I have rendered my services to my clients from United States, Australia and Europe I am versatile, resourceful, fast and yet accurate, motivated, aggressive leader who is committed to excellence in all that I do. I have a small office with computer, printer, scanner and VoIP (unlimited local and long distance anywhere in United States and Canada) I started doing online job, outsourced from an accounting firm in MA, USA, specifically in Quickbooks, data entries on AP's, AR's and later on reconciliations etc. I can withstand pressure and it brings out the best in me!

    Groups: BigCommerce

    $6.11 /hr
    7,939 hours
    4.92
  9. Germaine Roberts

    Germaine Roberts

    Telemarketing

    South Africa - Last active: 11 days ago - Tests: 2 - Portfolio: 1

    I am currently contract working for an International Telemarketing firm. I have been active in Telemarketing, recruiting of staff and compiling scripts for over 2 years. Working from home suites me as I live alone and have the perfect quiet environment to fulfill my duties successfully. I am a target driven person and enjoy a great challenge. Having traveled the world extensively has enabled me to relate to people of all walks of life and enhanced my personable yet professional manner when engaging with clients. I do enjoy working with people that take the initiative to think out of the box and take accountability for their actions or decisions, such as I do. Taking pride in my work is first and for most crucial to sustain a good employee relationship and encourages me to uphold a good work etiquette. I wish do become an asset to any firm that I work for and strive to becoming indispensable.

    $12.00 /hr
    480 hours
    4.90
  10. Syed Abu Saleh

    Syed Abu Saleh

    Expert Virtual Assistant & Designer

    Bangladesh - Last active: 3 days ago - Tests: 2 - Portfolio: 12

    # CRM: ZOHO, Salesforce, Data.Com, Jigsaw, SAP, Right Now # Internet Marketing: B2B, B2C, Email Marketing # Social Media Marketing: Facebook, LinkedIn, Twitter, Pinterest, Tumblr # Constant Contact, Aweber, Mailchimp, Outlook Express # Evernote, Hootsuite, Eventbrite, Meetup Group, Lead Pages # Content Writing, Review Writing # Web Research / Data Mining / Data Entry / Internet Research # SEO: White Hat, On Page SEO, Off Page SEO # Web Content Management # Word Press, HTML, CSS # Microsoft Office 2010 # Adobe Photoshop # Adobe Illustrator # Adobe InDesign # Adobe LiveCycle # PDF Expert: Fillable Form, Editable PDF # Typing Speed: 72 WPM

    $7.00 /hr
    433 hours
    4.87