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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Elroy Quismundo

Elroy Quismundo

NetSuite Expert Consultant

Philippines - Tests: 4 - Portfolio: 1

Equipped with more than 8 years experience with various software systems wherein I found my niche and specialization in NetSuite. I am currently a full-time independent work from home NS Consultant handling different clients from different time zones. My goal is not only to deliver service never less than satisfactory but to make sure that I add value to the client's company more than just in their NS system needs. Also, to continuously learn along the way. I provide consultation, system administration, simple to workflow customizations, product training, and integration/coding customization project management. My services also expand to other software I am more than knowledgeable in like Quickbooks, Oracle RightNow,,, Aftership, Magento, Shopify, and others.

92% Job Success
$33.33 /hr
1,228 hours

Andrei Suciu

Andrei Suciu Agency Contractor

CRM Administration & Development/Online Marketing and IT Specialist

Romania - Tests: 3

I worked in a multinational environment in Online Marketing and CRM Administration (Salesforce, Hubspot). In Online Marketing i took care of Lead Generation, Landing Pages, increasing Conversion Rates, Email Marketing Campaigns (approx. 50k emails/campaign), created and proposed designs for Call To Actions, product analysis, case studies, marketing ideas for graphic designers, sales funnel and more. In CRM Administration i managed over 300k leads and over 1500 clients in Salesforce and Hubspot. Created email campaigns including creative ideas, html encoding, testing, soft launch and constantly improving click and open rates. Designed reports and dashboards for production, sales, financial and any kind of report needed. I used workflows for automated processes, created automatic sales cycles, email alerts and email nurturing campaigns (triggered automatically) and more. I have experience in mass data manipulation with Salesforce Data Loader, CRMFusion DemandTools and Excel. In Hubspot i created email campaigns (from email design to landing pages and smart email lists), call to actions, statistics and improvements, nurturing emails, advanced forms, etc. I also have knowledge of Office365 email platform, website management (Wordpress, plugins), VoIP services, skype business account, excellent windows and Office knowledge and basic PS skills. I will use my experience to automatize and improve any kind of business.

Associated with: Strategy Brunch

98% Job Success
$30.00 /hr
1,271 hours

Le cecile D.

Le cecile D.

Excel Expert/Marketing Analyst/Data Encoder

Philippines - Tests: 5

I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

100% Job Success
$7.78 /hr
2,353 hours

Jose Erick Gonzaga

Jose Erick Gonzaga

Virtual Assistant, Personal Assistant

Philippines - Tests: 11 - Portfolio: 2

My previous work experience catering to different clientele has developed my skills in various fields. My objective is to provide excellent services on, but not limited to; Transcription, Data Entry, Email Response Handling, Personal/Virtual Assistant, Web Research, Blog & Article Writing/Commenting, Creative & Technical Writing, Email Marketing and other Administrative Support tasks. 02/04/15 I have been a contractor with oDesk for 4 years plus now. And over those years I have catered my services to clients with various needs, hence I have developed and acquired more skills. I never close my door for new, exciting and better opportunities.

98% Job Success
$6.00 /hr
7,095 hours

Nolissa Legaspi

Nolissa Legaspi Agency Contractor

Lead Generation/Research/Admin Support Expert

Philippines - Tests: 2 - Portfolio: 5

To ensure buyers' satisfaction by delivering my utmost strategies in Staffing & Recruitment, Office & Project Management, Market & Web Research, Lead Generation, Customer Service, Data Entry, & Transcription.

Associated with: TeamProject

98% Job Success
$11.11 /hr
12,010 hours

Dusan K.

Dusan K.

Customer Service & Support|Data Entry|Data Analysis|

Serbia - Tests: 7 - Portfolio: 2

I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

$5.00 /hr
1,177 hours

Hazzel ellen M.

Hazzel ellen M.

Research Expert- Sales & Marketing - Social Media Management- CRM

Philippines - Tests: 6 - Portfolio: 7

Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using CRM ● Telephone Etiquette ● Communication Skills

88% Job Success
$5.56 /hr
1,553 hours

Christian Arsenal

Christian Arsenal

GoAutodial and ViciDial Expert, Tech Support, Administrator

Philippines - Tests: 2 - Portfolio: 4

I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

69% Job Success
$5.56 /hr
3,922 hours

Lady patricia R.

Lady patricia R.

Virtual Admin Assistant

Philippines - Tests: 9

With years of extensive background in admin support, I specialize in providing excellent administrative work, that includes email management, project management, calendar management, large & small business CRM management, data and file management, social media management, contact management, web research, data entry and email marketing. Whether you are starting a small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals.

96% Job Success
$7.22 /hr
4,889 hours