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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Dan Radu

    Dan Radu

    Marketing Automation / CRM Consultant

    Canada - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency is a one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Microsoft Dynamics CRM • Pardot • Act-On Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $66.67 /hr
    1,155 hours
    4.80
  2. Melanie Trinidad

    Melanie Trinidad

    Expert in Word/Excel, PDF/Fillable Forms/OCR, Data Entry

    Philippines - Last active: 15 hours ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,230 hours
    4.92
  3. Paraloman Pulgo

    Paraloman Pulgo

    Overall Administrative Task / Sourcing Specialist / CRM

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    13,912 hours
    5.00
  4. Yda Loraine Bautista

    Yda Loraine Bautista

    A Passionate Operations/Team Manager and a Robust Project Manager

    Philippines - Last active: 4 days ago - Tests: 7

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.

    $16.67 /hr
    1,709 hours
    5.00
  5. Myla Manriza

    Myla Manriza

    Data Entry Specialist/Researcher/ Admin Support/ CSR/ VA

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 4

    A self-starter, has the initiative for improvement, and professional with seven years of experience and expertise in data research, entry, processing and management. I work effectively and efficiently, practical and goal oriented. Expert in Data Management, Research, MS Office Proficient Amazon Product Lister & Email Support Working knowledge in different CRM's like Salesforce, Limelight, Infusion & Clickbank

    $5.56 /hr
    1,383 hours
    4.74
  6. Elroy Quismundo

    Elroy Quismundo

    NetSuite Expert Consultant

    Philippines - Last active: 14 days ago - Tests: 4 - Portfolio: 1

    Equipped with more than 8 years experience with various software systems wherein I found my niche and specialization in NetSuite. I am currently a full-time independent work from home NS Consultant handling different clients from different time zones. My goal is not only to deliver service never less than satisfactory but to make sure that I add value to the client's company more than just in their NS system needs. Also, to continuously learn along the way. I provide consultation, system administration, simple to workflow customizations, product training, and integration/coding customization project management. My services also expand to other software I am more than knowledgeable in like Quickbooks, Oracle RightNow, Salesforce.com, Bill.com, Aftership, Magento, Shopify, and others.

    $33.33 /hr
    1,133 hours
    4.93
  7. Monaliza N.

    Monaliza N.

    Virtual Assistant | Excellent Web Researcher | Data Entry Specialist

    Philippines - Last active: 15 hours ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    5,941 hours
    4.95
  8. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 59

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,576 hours
    4.96
  9. Jennefer Cabasag

    Jennefer Cabasag

    professional telemarketer/ appointment setter

    Philippines - Last active: 1 day ago - Tests: 3

    -to meet the quota or standards set by any company who hires me and provide service efficiently and affectively,at all times. -to grow professionally and contribute to the growth of any company i am part of. -to take on challenges and learn from it and use it as a chance to grow and improve my skills as a telemarketer and appointment setter. -to provide the best telemarketers to any company, meeting or exceeding the set quota or standards at all times

    $5.56 /hr
    5,106 hours
    4.95
  10. Shumaila Tariq

    Shumaila Tariq

    White Hat Seo, Citations Specialist

    Pakistan - Last active: 4 days ago - Tests: 5 - Portfolio: 3

    I am a white hat SEO expert. I am expert in making citations and business listings. I use different techniques to increase websites rankings to the top of the search engine. I want to apply my creative skills in an organization and achieve a Leading position in industry. Also interested in different domains of Social working, which would allow me to be an all-rounder, hence looking to be a part of dynamic world while working as a determined, persistent team player with integrity. My On-Page Skills Includes: - Keywords Research & Analysis - Title - Domain - Meta Description - Meta keywords - Heading - Centent - Images - Internal linking My Off-Page Skills includes: - Citations - Business Listings - Social Networking - Forums Posting - Article Submission - Web2.0 Property

    $8.89 /hr
    1,527 hours
    4.77