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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Dan Radu

    Dan Radu

    Marketing Automation / CRM Consultant

    Canada - Last active: 11 hours ago - Tests: 2 - Portfolio: 6

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency is a one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Microsoft Dynamics CRM • Pardot • Act-On Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $66.67 /hr
    1,119 hours
    4.80
  2. Edmund Yubal Ondez

    Edmund Yubal Ondez

    Infusionsoft CRM Admin, Virtual Assistant,Web Research Expert and CSR

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 3

    I am currently seeking a full time and permanent role in ADMINISTRATIVE,CUSTOMER SERVICE, VIRTUAL ASSISTANCE and SALES/EMAIL MARKETING where my intensive experience will be further developed and utilized to its full potential. I am a friendly, outgoing and reliable individual who works well under pressure both as part of a team and on my own initiative. I strive to be punctual and efficient in everything I do and am extremely productive in a high volume, high stress environment. I am interested to interact with people and customers wherever possible, as I am a very motivated person and I am also passionate about delivering excellent customer service. My Infusionsoft CRM experience is 5 years and currently working on it. Types of Businesses that I have worked with using Infusionsoft CRM ->Your Party Assistant™ yourpartyassistant.com IFS Admin, After Sales Customer Service, Campaign Builder 2 years ->Catalyst Funds - Home www.catalystmutualfunds.com/ IFS Admin, Appointment Setting and Lead Generation 1.9 years -> Laws Marketing and Consulting http://lawsmarketing.com/ Personal Assistant to an Infusionsoft Certified Consultant 1 year ->The Mutrux Law Firm www.tysonmutrux.com IFS Admin 6 months And other type of businesses who have used my help for a short period of time. https://www.odesk.com/users/~01c9c0849b75bbd99b IFS Admin Tasks: Importing Contacts Data Cleanup Tag & Category Creation Preparation/Customization of newsletters and other broadcasts on a schedule Preparation/Customization of email Templates for campaigns Customization,implementation and testing of campaigns Running reports and management Setting up products and subscriptions Setting up order forms and shopping carts Custom Order Form Skins Custom Shopping Cart Skins Custom Web Forms Setting up and managing discounts and promo codes Affiliate Setup & Management Customer service And more!

    $5.56 /hr
    1,421 hours
    4.84
  3. Melanie Trinidad

    Melanie Trinidad

    Expert in Word/Excel, PDF/Fillable Forms/OCR, Data Entry

    Philippines - Last active: 11 hours ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,145 hours
    4.92
  4. Elroy Quismundo

    Elroy Quismundo

    NetSuite Expert Consultant

    Philippines - Last active: 19 days ago - Tests: 4 - Portfolio: 1

    Equipped with more than 8 years experience with various software systems wherein I found my niche and specialization in NetSuite. I am currently a full-time independent work from home NS Consultant handling different clients from different time zones. My goal is not only to deliver service never less than satisfactory but to make sure that I add value to the client's company more than just in their NS system needs. Also, to continuously learn along the way. I provide consultation, system administration, simple to workflow customizations, product training, and integration/coding customization project management. My services also expand to other software I am more than knowledgeable in like Quickbooks, Oracle RightNow, Salesforce.com, Bill.com, Aftership, Magento, Shopify, and others.

    Groups: oDesk Verified Web Developers

    $33.33 /hr
    1,133 hours
    4.93
  5. Monaliza N.

    Monaliza N.

    Virtual Assistant | Excellent Web Researcher | Data Entry Specialist

    Philippines - Last active: 2 days ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    5,890 hours
    4.95
  6. Yda Loraine Bautista

    Yda Loraine Bautista

    A Passionate Operations/Team Manager and a Robust Project Manager

    Philippines - Last active: 11 days ago - Tests: 7

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.

    $16.67 /hr
    1,757 hours
    5.00
  7. Paraloman Pulgo

    Paraloman Pulgo

    Overall Administrative Task / Sourcing Specialist / CRM

    Philippines - Last active: 11 hours ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    13,696 hours
    5.00
  8. Evalyn P.

    Evalyn P.

    DATA ENTRY/Order Processor/Amazon /Web Researcher/Virtual Assistant

    Philippines - Last active: 11 hours ago - Tests: 4 - Portfolio: 21

    10000+ Hours worked ...I am seeking a responsible job with a long-term opportunity for professional challenges to use my skills in the best possible way.My goal is to allow myself to grow and mature through the challenges of meeting employers and co workers of different race and nationality. I'm a result driven individual and I gain satisfaction only by getting better and better in what I do.

    $7.80 /hr
    10,462 hours
    4.89
  9. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 11 hours ago - Tests: 74 - Portfolio: 59

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,546 hours
    4.96
  10. Shumaila Tariq

    Shumaila Tariq

    White Hat Seo, Citations Specialist

    Pakistan - Last active: 3 days ago - Tests: 5 - Portfolio: 3

    I am a white hat SEO expert. I am expert in making citations and business listings. I use different techniques to increase websites rankings to the top of the search engine. I want to apply my creative skills in an organization and achieve a Leading position in industry. Also interested in different domains of Social working, which would allow me to be an all-rounder, hence looking to be a part of dynamic world while working as a determined, persistent team player with integrity. My On-Page Skills Includes: - Keywords Research & Analysis - Title - Domain - Meta Description - Meta keywords - Heading - Centent - Images - Internal linking My Off-Page Skills includes: - Citations - Business Listings - Social Networking - Forums Posting - Article Submission - Web2.0 Property

    $8.89 /hr
    1,523 hours
    4.77