Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
Clear all filters
  1. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,787 hours
    5.00
  2. Sara K.

    Sara K.

    Expect no less

    Canada - Last active: 4 days ago - Tests: 1 - Portfolio: 1

    Accomplished, highly motivational staff trainer able to convey practical ways to optimize customer service while increasing company profitability. Qualities that I can bring to your company; *Analytical *Microsoft Office *Creative & Flexible *Organized & Detailed *Self-Starter *Education & Training *Quick Learner *Curriculum Development *Team Player & Builder *Strategic Decision Making *Excellent Computer Skills *Strong Communicator *Coordinate Multiple Activities *Office Equipment Skills

    $20.00 /hr
    1,620 hours
    5.00
  3. Efrain Candia

    Efrain Candia

    PHP Web Developer devoted to Joomla, IT-Manager, IT-SysAdmin,

    Bolivia - Last active: 1 day ago - Tests: 7 - Portfolio: 25

    I am professional web developer and web consultant working for last 9 years for all sorts of businesses, from fresh start-ups, to the large e-commerce giants. I can provide complete web development for personal web projects, commercial web portals and complex web development solutions to clients. I have developed a wide range of websites using HMTL, DHTML, CSS, PHP, Ajax, Jquery, Joomla including sites for startup companies and small businesses to large Stores. My core competency lies in complete end-end management of a new website application development project, and I am seeking opportunities to build websites from the ground up for you or your business. The projects based on PHP in conjunction with various other web development technologies. PHP (pure PHP, PHP with OOP, PHP with frameworks), MySQL, JavaScript (generic JavaScript, JQuery, AJAX), XHTML, CSS, XML and SVN are used. I have experience in: 1. Web Development: Wordpress, JOOMLA, Drupal, Magento, Shopify, Prestashop, Bigcommerce, Oscommerce, Zencart, Cs cart, Opencart, Social engine. 2. Web Designing: In Web Designing, I provide logo design & graphics, catalogs, Banners, flyers etc. With softs like: adobe-photoshop,adobe-illustrator and responsive design. 3. SEO Services: On-page and Off-page SEO to improve the rankings of the site. I use white hat SEO to improve the rankings and to get the high amount of visitors. I always take care of the latest updates of Google like Google Hummingbird, Google Panda,Google Penguin, etc. I am well versed in Article/Blog writing. 4. Mobile Applications: - Excellent knowledge of the Android SDK, Android NDK. - Knowledge of XML, ECLIPSE, BOX2D, ANDENGINE and JSON - Knowledge of Facebook and Twitter API - Knowledge of HTML and Javascript - Coding standards, organizational programming skills and good commenting practices. 5. Customer Service with Q&A/SMM/Article Writing/Content/Business Writing and more... I aim to impress with every project I work on., Every project is a chance to not only improve on the things I've done before, but also a chance to employ new ideas and concepts.

    $7.80 /hr
    959 hours
    5.00
  4. Yliana C.

    Yliana C.

    VIRTUAL ASSISTANT/ DATA ENTRY WORKER/RESEARCHER

    Philippines - Last active: 1 day ago - Portfolio: 7

    I am a Bachelor of Science in Information Technology graduate.I have made good use of my knowledge in computers,its applications and components in working as a Store manager for 2 years and in my online job. I have handled tasks in Data Entry, Web Research, Translation, Audio Transcription,Proof reading and Editing, Excel Spreadsheet Editing, Data Scraping and collating and other Administrative type of jobs. I am used to working under pressure and independently under minimum supervision.

    $4.00 /hr
    2,377 hours
    4.83
  5. B. Michael Sapelkin

    B. Michael Sapelkin

    - Get Your Toughest Projects Off Your To-Do List -

    United States - Last active: 4 days ago - Portfolio: 26

    *** Do You Like Getting the Results You Want? *** Need to Stay on Budget?*** ---------------------------------------------------------------------------------------------------------- Greetings! My name is Michael and I believe in results and accountability. IF ANY OF THE FOLLOWING SOUNDS FAMILIAR - WE SHOULD TALK: · If your project calls for unorthodox approach and creative thinking. · If attention to every little detail is required & deadlines must be met. · If the success of your project depends on effective communication. · If multiple skills will be needed to complete your project. · If discretion, privacy, and loyalty are important to you. You can always count on me delivering great results on time and on budget. KEEP IN MIND: Paying someone for every hour of work you are paying for the PROCESS. Paying me for the completed assignment you are paying for the RESULT. I think paying for the result rather than the process is smart. Talk to you soon!

    $21.00 /hr
    332 hours
    4.98
  6. Dan Catana

    Dan Catana

    Reporting Analyst, Data Manager, VA+

    Romania - Last active: 4 days ago - Tests: 1 - Portfolio: 2

    Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.

    $10.00 /hr
    5,327 hours
    4.97
  7. Jerwin Serra

    Jerwin Serra Agency Contractor

    Data Entry Specialist, Telemarketing, Admin/ Virtual Assistant

    Philippines - Last active: 1 month ago - Tests: 5 - Portfolio: 1

    Hi, name is Jerwin and has work in BPO industry particularly in customer service with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
    4.00
  8. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Last active: 1 month ago - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $10.00 /hr
    49 hours
    5.00