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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $20.00 /hr
    49 hours
    5.00
  2. Gary Garrett

    Gary Garrett

    Experienced sales, marketing, and customer service professional

    United States - Tests: 11

    I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

    $10.00 /hr
    83 hours
    5.00
  3. Alhain Alhambra

    Alhain Alhambra

    Customer Service/Sales & Marketing/Data Encoder/Operator

    Philippines - Tests: 8

    I worked in the call center industry for about 5 years, both in inbound and outbound call centers. I handled small and big firms in the U.S making sure that customers get answers to their questions and giving 100% customer satisfaction. I am highly skilled listening and responding to customer's needs and concerns and I demonstrated my ability to provide information regarding product and services. Also, I am knowledgeable in determining charges and overseeing billing and payments and handling returns and complaints. But despite of these experiences I am willing to learn and I am open for new ideas and opportunities, looking forward working with your company to showcase my skills. You may email me at alain.mimi1985@gmail.com or contact me through Skype ; alhain.alhambra

    $3.33 /hr
    0 hours
    0.00
  4. Gaurav Singh

    Gaurav Singh

    Experienced Customer Service/Marketing/Sales/ Professional

    India - Tests: 5

    My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

    $10.00 /hr
    1,506 hours
    0.00
  5. Sahu Shyam

    Sahu Shyam

    Expert Customer Service,Virtual assistant , Sales and Marketing

    India - Tests: 5

    Hello! My name is Ghanshyam. I'm a full time freelancer, working from home to assist on jobs listed on my skills list.I am Indian and speak/ write fluently in English. I have great experience in field of Customer service,data entry,Web research.I provide the highest quality of work to meet the clients full satisfaction. I am a highly motivated professional with over seven years of experience in above field. I am Expert, Honest, Sincere,trustworthy and Responsible worker as i am taking my work like my Responsibility.I have handled a large volume of inbound customer calls related with the technical issues in software, resolved customers queries in a professional manner.I have extensive experience working for international BPO’s for various technical and non technical process.I can manage in most difficult situations and can handle pressure.

    $3.33 /hr
    41 hours
    0.00
  6. Lordjec A.

    Lordjec A.

    Nursing and Medical, Sales and Marketing, Customer Service Rep

    Philippines - Tests: 2

    Hello and Good day! I'm Lordjec A. Arbois 22 years old and I'm a nursing graduate. Here are some of my skills that would contribute in your good company Extensive knowledge of complex medical terms and procedures, Good time management and organizational skills, Skilled in developing trust and build good rapport with customers, Excellent command over written and verbal communication, Good convincing and negotiation skill, Familiar with major computer applications like MS Word, PowerPoint, Excel and the Internet, Flexibility, result-oriented with good sales skills, Has skills in a fast paced environment, can work well under pressure It is my great pleasure and honor to write you and bring to your attention, my humble desire and inspiration. I would like to apply in your good company. I am eager to cultivate strong relationships and opportunities with various medical professionals and customers in behalf of your medical company. Being a committed and hard working person, you have an assurance that I can render quality performance for high standard and work excellence. I am highly motivated, well-organized, flexible and reliable person with complete confidence that I shall make a significant contribution to your company that pertains to total quality work service. I am willing to be trained for more expertise to work. I believe that such training would be great help to become a better and able worker. Given the opportunity, I would consider it as a privilege to contribute my enthusiasm, integrity and to fulfill the required job that I would have to handle. An interview at your most convenient time will be looked forward to. You may notify me at the above address. THANKS AND GOD BLESS!

    $4.44 /hr
    0 hours
    0.00
  7. Maricris Sausa

    Maricris Sausa

    Expert in Customer Service, Sales and Marketing - Former Bank Teller

    Philippines - Tests: 5

    I am a graduate of Bachelor in Banking and Finance who is a goal-oriented individual with in depth experience in client service. Objective: I want to pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

    $3.33 /hr
    0 hours
    0.00
  8. Monica P.

    Monica P.

    Sales & Marketing Expert with experience in customer service

    Canada - Tests: 2

    I offer over 14 years of Marketing experience as I have worked variety of positions that have given me valuable expertise for many positions advertised here in O-desk. What I have to offer includes but not limited to: Over 10 years of experience in customer service and territory management, sales, accounts receivable, accounts payable, basic accounting, marketing, account management, inventory management, billing, invoicing, quoting, general inquiries, supervision, and various office duties. Over 10 years of experience in MS Office products: PowerPoint, Excel, FrontPage, Access, Publisher and Word, Corel Word Perfect, keyboarding skills 55 wpm, also familiar with Internet web publishing, MOVEX, ACCPAC and Terminal System computer software, Paint Shop Pro, basic computer trouble shooting. Extremely familiar with exporting regulations, laws, and paperwork required, with a strong background in the Latin American customs regulations and protocols. Familiarity with medical service industry, field and language/terminology. Experienced in direct sales, training and management through managing a business. Experience in office procedures, financial reports, banking, scheduling, filling and other office operations. Able to coordinate training sessions on a variety of topics. IE Cold calling, telephone sales, overcoming objections. Experience in event coordination and promotions using various media sources. Speak and write Spanish and English fluently.

    $17.00 /hr
    2 hours
    0.00
  9. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68