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On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Last updated: October 1, 2015
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Epic Productions

Epic Productions Agency Contractor

Customer Service, Sales and Marketing

Philippines - Tests: 8 - Portfolio: 2

Over 10 years of experience Customer Service, Technical Support and Publishing Sales and Marketing. With backgrounds in Management in the field of Entertainment and Productions and Six Sigma indoctrinated. Proficient in various Operating Systems, Microsoft Office programs, Adobe Photoshop, Adobe Illustrator, 3D Studio Max, CorelDraw, Macromedia Dreamweaver, Cyberlink Powerdirector and FL Studio. I am interested in building long-term business relationships with my clients and offer the best possible level of service.

Associated with: Epic Productions

$8.89 /hr
0 hours

Gary Garrett

Gary Garrett

Experienced sales, marketing, and customer service professional

United States - Tests: 11

I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

$10.00 /hr
83 hours

Alhain Alhambra

Alhain Alhambra

Customer Service/Sales & Marketing/Data Encoder/Operator

Philippines - Tests: 8

I worked in the call center industry for about 5 years, both in inbound and outbound call centers. I handled small and big firms in the U.S making sure that customers get answers to their questions and giving 100% customer satisfaction. I am highly skilled listening and responding to customer's needs and concerns and I demonstrated my ability to provide information regarding product and services. Also, I am knowledgeable in determining charges and overseeing billing and payments and handling returns and complaints. But despite of these experiences I am willing to learn and I am open for new ideas and opportunities, looking forward working with your company to showcase my skills. You may email me at or contact me through Skype ; alhain.alhambra

$3.33 /hr
0 hours

Gaurav Singh

Gaurav Singh

Experienced Customer Service/Marketing/Sales/ Professional

India - Tests: 5

My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

$10.00 /hr
1,755 hours

Jocyl mae T.

Jocyl mae T.

Experienced Customer Service, Sales and Marketing Professional

Singapore - Tests: 4

I have almost a decade of experience as Sales and Marketing professional with strong customer service background. I was exposed to different markets and cultures (Philippines and Singapore) that equipped me with a deeper knowledge in dealing with customer's needs and demands satisfactorily. I am hardworking, adaptable and flexible with strong communication skills both oral and written. Skype: jocyltabujara

$6.00 /hr
0 hours

Monica P.

Monica P.

Sales & Marketing Expert with experience in customer service

Canada - Tests: 2

I offer over 14 years of Marketing experience as I have worked variety of positions that have given me valuable expertise for many positions advertised here in O-desk. What I have to offer includes but not limited to: Over 10 years of experience in customer service and territory management, sales, accounts receivable, accounts payable, basic accounting, marketing, account management, inventory management, billing, invoicing, quoting, general inquiries, supervision, and various office duties. Over 10 years of experience in MS Office products: PowerPoint, Excel, FrontPage, Access, Publisher and Word, Corel Word Perfect, keyboarding skills 55 wpm, also familiar with Internet web publishing, MOVEX, ACCPAC and Terminal System computer software, Paint Shop Pro, basic computer trouble shooting. Extremely familiar with exporting regulations, laws, and paperwork required, with a strong background in the Latin American customs regulations and protocols. Familiarity with medical service industry, field and language/terminology. Experienced in direct sales, training and management through managing a business. Experience in office procedures, financial reports, banking, scheduling, filling and other office operations. Able to coordinate training sessions on a variety of topics. IE Cold calling, telephone sales, overcoming objections. Experience in event coordination and promotions using various media sources. Speak and write Spanish and English fluently.

$17.00 /hr
2 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

John Thompson

John Thompson

Lead Generation and Marketing Expert.

United States

I have over 13 years of experience in Marketing, Information Technology, SEO, appointment setting, sales, research, lead generation, client interaction, Business Plan development, among many other areas of online contracting. I attended WV University and completed courses in Computer Science, Information Technology and Troubleshooting, and Business Management. I own and operate SJ Services LLC and live by that seal of excellence. Other qualifications: excellent phone skills Strong verbal communication skills Ability to work outside of a fixed scenario Flexible hours Excellent English Persistence Goldmine CRM Salesforce CRM Sugar CRM and Zoho CRM

47% Job Success
$22.00 /hr
1,711 hours

Momer D.

Momer D.

Customer Service / Recruiter

Philippines - Tests: 12

I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

100% Job Success
$16.67 /hr
2,621 hours