Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
Clear all filters
  1. Jennifer Gabuya

    Jennifer Gabuya Agency Contractor

    Supervisor, Trainer, Customer Service Expert, Sales and Marketing

    Philippines - Last active: 1 day ago - Tests: 4

    I am a highly skilled customer service specialist and my main goal is to provide excellent service accurately and professionally. I have over 4 years experience working as a customer service representative in a BPO industry and 2 years of combined experience as a supervisor and a product trainer. I focus on how to best exceed my clients expectations and I'm a very passionate person when it comes to work.

    Associated with: JobHub

    $5.56 /hr
    1,894 hours
    5.00
  2. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Last active: 1 month ago - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $10.00 /hr
    49 hours
    5.00
  3. Ali Razzak

    Ali Razzak Agency Contractor

    Sales-Customer Service-Tele-Marketing

    Malaysia - Last active: 26 days ago - Tests: 1

    I have been working in the BPO (Business Process Outsourcing) industry with reliable brands in the market since 10 years. Personal interest and exposure has contributed to establish me as a trusted name in the field of my previous job scope. My professional command over English and experience to handle clients from Europe and Americas provide me an edge over many as far as telemarketing and cold calls are concerned. The interaction with corporate clientele has added to my output efficiency as well. I consider persistence, determination and skills to convince people via logical approach as traits that have enabled me to be a successful telemarketer. I assure you that with the experience and knowledge I posses, I will be able to produce results right from the beginning of my tenure with your esteemed company, with due guidance and diligent instructions from your kind office. I would be more than obliged to reply to any query that you may have regarding my work experience. Please contact me if you deem myself to be the sought candidate for your prestigious organization.

    Associated with: cloud

    $8.89 /hr
    6 hours
    0.00
  4. Richard P.

    Richard P. Agency Contractor

    Customer service professional,sales manager, marketing

    Mexico - Last active: 1 day ago - Tests: 3

    Bilingual professional (English/Spanish) with solid experience in Customer Service for multinational companies and Virtual Assistant services. I offer a comprehensive range of services: * Personal Assistant * Customer Service * Phone Calls * Order Processing * Real Estate Assistant * Social Media * Electronic Credit Card Processing I'm someone very committed to my work, with me you won't get a 9-5 worker, you will get a partner who will go above and beyond to see your company grow.

    Associated with: The Translation Hub

    $6.11 /hr
    11 hours
    4.00
  5. Gary Garrett

    Gary Garrett

    Experienced sales, marketing, and customer service professional

    United States - Last active: 2 days ago - Tests: 11

    I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

    $10.00 /hr
    83 hours
    0.00
  6. Alhain Alhambra

    Alhain Alhambra

    Customer Service/Sales & Marketing/Data Encoder/Operator

    Philippines - Last active: 5 days ago - Tests: 8

    I worked in the call center industry for about 5 years, both in inbound and outbound call centers. I handled small and big firms in the U.S making sure that customers get answers to their questions and giving 100% customer satisfaction. I am highly skilled listening and responding to customer's needs and concerns and I demonstrated my ability to provide information regarding product and services. Also, I am knowledgeable in determining charges and overseeing billing and payments and handling returns and complaints. But despite of these experiences I am willing to learn and I am open for new ideas and opportunities, looking forward working with your company to showcase my skills. You may email me at alain.mimi1985@gmail.com or contact me through Skype ; alhain.alhambra

    $3.33 /hr
    0 hours
    0.00
  7. Gaurav Singh

    Gaurav Singh

    Experienced Customer Service/Marketing/Sales/ Professional

    India - Last active: 1 day ago - Tests: 5

    My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

    $10.00 /hr
    1,285 hours
    0.00
  8. Lani A.

    Lani A. Agency Contractor

    Sales & Marketing Expert, Customer Service Pro, Data Entry, Virtual A.

    Philippines - Last active: 17 days ago - Tests: 4

    After 4 years of call center experience I have developed a wide range of customer service interactions. I'm seeking opportunities to further enhance reasoning, decision making and closing skills. I Offer excellent skills in Advertising, Email Marketing, Social Media Marketing, Public Relations, Telemarketing & Telesales, Market Research & Surveys, Sales & Lead Generation, Appointment Set up and Other Sales & Marketing skills. I also have a strong customer service orientation which will provide the services needed for you or your business.

    Associated with: TELL Philippines

    $3.33 /hr
    15 hours
    0.00
  9. Monica P.

    Monica P.

    Sales & Marketing Expert with experience in customer service

    Canada - Last active: 10/03/2014 - Tests: 4

    I offer over 14 years of Marketing experience as I have worked variety of positions that have given me valuable expertise for many positions advertised here in O-desk. What I have to offer includes but not limited to: Over 10 years of experience in customer service and territory management, sales, accounts receivable, accounts payable, basic accounting, marketing, account management, inventory management, billing, invoicing, quoting, general inquiries, supervision, and various office duties. Over 10 years of experience in MS Office products: PowerPoint, Excel, FrontPage, Access, Publisher and Word, Corel Word Perfect, keyboarding skills 55 wpm, also familiar with Internet web publishing, MOVEX, ACCPAC and Terminal System computer software, Paint Shop Pro, basic computer trouble shooting. Extremely familiar with exporting regulations, laws, and paperwork required, with a strong background in the Latin American customs regulations and protocols. Familiarity with medical service industry, field and language/terminology. Experienced in direct sales, training and management through managing a business. Experience in office procedures, financial reports, banking, scheduling, filling and other office operations. Able to coordinate training sessions on a variety of topics. IE Cold calling, telephone sales, overcoming objections. Experience in event coordination and promotions using various media sources. Speak and write Spanish and English fluently.

    $17.00 /hr
    2 hours
    0.00