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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Jim D Johnston

    Jim D Johnston

    Voice talent, ebook narration, storytelling, fun!

    United States - Tests: 1 - Portfolio: 18

    I am a stage/film actor with over 40 years’ experience. I have a mature, authoritative voice that can be as smooth as milk or as hard as granite. I can do various accents, including British, American, German, Spanish, and French. As a full time voiceover artist, I am always available to bring your script to life; whether it's for a radio or television commercial, phone on-hold message, IVR, web site content, narration, animation, documentary, corporate presentation, PSA message and anything else you can dream up. All available with super FAST TURNAROUND. I have demo samples at www.imdb.me/jimdjohnston that you may study. I read my two children to sleep every night for many years, and IT WORKED! Let me read to you.

    $13.00 /hr
    44 hours
    4.99
  2. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  3. Jessica K.

    Jessica K.

    Excellent writer/editor - fluent English.

    Canada

    I am fluent in English, and am able to have professional conversation via online. I am able to write emails to anyone, that are professional and proper looking. I have excellent grammar and punctuation. I am well organized, and able to write any type of articles/papers, and am willing to revise, re-write and/or edit any piece of writing! I am bondable, respectful and dependable, and I am customer service oriented and extremely sales driven.I am very skilled in customer service and public relations. I have experience in customer service industries as well as experience within call centers. I take customer and company confidentiality seriously, and am loyal to who I am working for.

    $14.00 /hr
    0 hours
    5.00
  4. Jennielyn Layco

    Jennielyn Layco

    Application

    Philippines - Tests: 2

    I am enthusiastic, reliable and hardworking individual who has over 9 months experience of giving professional, efficient and quality service to a few call center companies. Skilled in communicating with clients over the phone or e-mail support. My forte's are customer service with support as I have experience with this field for a well known business process outsourcing company. I also have quick grasp on task that needs to be done and is very eager and serious with getting positive reviews. My goal is to provide excellent customer service. I believe that customer service representative is responsible for providing effective customer service and this is exactly what I intend to do.

    $3.50 /hr
    1 hours
    4.00
  5. Barbara E.

    Barbara E.

    Freelance Web, Android and Software Developer | United States

    United States - Tests: 4

    Do you need a professional self-starter with proven interpersonal, customer service and problem solving skills with a reliable track record of working independently? My family situation required me to work from my home office since January 2009. That ended over a year ago so I’m fully available with a professional office, new equipment and freshly updated software development skills. Having a wealth of experience in customer service, financial, economic, software and technical fields, solidified with education, I am seeking opportunities to work for you while adding to my education and portfolio. My skills include: JavaScript, JSON, jQuery, HTML5, CSS3, Ruby, C++, UNIX Shell Scripts, FORTRAN, Basic, Machine and Assembly languages. Cordova (PhoneGap), Ruby on Rails and WordPress development. Pivotal Tracker and GitHub project management. Agile and Waterfall development including Object Oriented Program Design patterns and use cases. Automated testing and test development. Regression testing of Internet Explorer client-server software and communication for protocols - Open Systems Integration, Local Area and Wide Area Networks, X.25, RFC-1006, ESIS/ISIS/TARP. Operating Systems: Microsoft Windows: 8, 7, Vista, XP, NT and 2000; UNIX: Ubuntu, Oracle Solaris, and IBM AIX. Software Test Suites: Mercury Merant and IBM Rational. Certified Software Quality Engineer (CSQE), American Society for Quality, 2001. www.ASQ.org. Basic Engine Repair Certification for 4 cylinder, 6 cylinder, Miller and rotary gas engines, Mazda (North American Operations) Great Lakes Training Center, 1997.

    $15.56 /hr
    214 hours
    5.00
  6. Jinnee W.

    Jinnee W.

    Reliable worker, here to assist you

    United States - Tests: 5

    Hello! I am looking to work from home 10-15 hours a week, during and outside of regular business hours. I am not available full-time. I have experience with social media, managing Pinterest and Twitter accounts. I am also familiar with Facebook, Instagram, and Google+. A position that involves data entry, email response/handling, etc., would be very ideal for me. I am also internet and computer savvy. I am a quick typist, about 70 WPM. I can research the internet, input information, type up work, send/respond to emails, and the list goes on. At this time, I am not able to work specific hours during the week. Through college, I was a supervisor in a large retail store. This position allowed me to grow as a leader. I created and maintained work schedules, assisted customers in member services, hired and trained new employees, and met credit card goals. I have a BS in Elementary Education. Teaching first graders was a passion of mine for years. I am extremely organized, determined, scheduled yet flexible, and I meet deadlines. Most importantly, I am a team player, reliable, personable, optimistic, and easy to work with. I truly believe that these qualities are important because it's difficult to "train" someone to have these characteristics. I am open to a variety of opportunities and again, I learn quickly. Please don't hesitate to give me a chance because I'm a newbie at some things! I look forward to assisting you and joining your team!

    $11.00 /hr
    56 hours
    5.00