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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Asad R

    Asad R

    SEO/Content Writing/bloger/Data Entry/Excel/Web Researcher

    Pakistan - Tests: 3 - Portfolio: 1

    TOP CLASS SERVICES GUARANTEED This is a one stop for all the clients who expect quality, quantity transcripts within quick time limit I have been in article writing for past two years now hereto provide services and CLIENT SATISFACTION is my prime aim. You shall be happy to work with me after hiring. My features of transcribing/working: >excellent working ethic > prompt reply to your messages as my smartphone synchronizes all the messages immediately. > assurance of quality work • 99% to 100% accurate transcript for good quality audios and a week furnished transcript for not so good audios. > final work thoroughly proofread >can work on big projects Furthermore I am honest, trustworthy, dedicated and passionate about my work.

    $4.00 /hr
    0 hours
    0.00
  2. Alisha Benson

    Alisha Benson

    Highly Experienced Administration Assistant

    Australia - Tests: 2 - Portfolio: 1

    I am an Australian based Virtual Assistant who specialises in telephone support, virtual reception, debt collection and general business support. With extensive experience in the telesales/debt collection areas, I assist businesses through marketing their products via telephone and assisting with debt collection - leaving them to focus on their customers needs. I have excellent verbal and written communication skills with an eye for detail. Edit Service Description I work closely with my clients to ensure their business needs are met - from assisting with outbound telephone scripts to ensuring accurate call lists and providing meticulous call notes. Virtual reception: I answer calls professionally and with empathy where required, and take detailed messages to ensure each clients' needs are met. I also book diary/ calender appointments accurately to meet the requirements of both patients and health professionals. Debt Collection: I work collaboratively with client to gain an understanding of the outcomes what they need to achieve in relation to debt collection. I then liaise with debtors to achieve the mutually desired outcome for both parties.

    $33.00 /hr
    0 hours
    0.00
  3. Jason B.

    Jason B.

    Exp. Help Desk/HR/Admin./Cust. Service/Email

    United States - Tests: 4

    Hello and thank you for viewing my profile! I am a detailed and thorough professional with over twelve years of administrative experience - the last four years as a help desk operations manager. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier/scanner/fax, phone and color printer. I possess the self-discipline and time management skills necessary to serve your needs. Expertise: Administrative Support - Data Entry, Personal Assistant, Web Research, Email Response Handling Customer Service - Customer Service & Support, Technical Support, Phone Support Sales & Marketing - Email Marketing, Telemarketing & Telesales Business Services - HR / Payroll

    $6.50 /hr
    0 hours
    0.00
  4. Suzette Johnson

    Suzette Johnson

    Telemarketing with Call center experience

    Jamaica - Tests: 3

    i am a trained Secretary and Currently looking forward to pursue a career in early Childhood Education. I am an ambitious, hardworking, trustworthy individual who works hard to uplift myself and any organization to which i am employed.I am also experince in Sales and Customer Service where i often times or all the time make my employers proud.

    $4.00 /hr
    0 hours
    0.00
  5. Joseph Valdez

    Joseph Valdez

    Customer Service Expert

    United States - Tests: 4

    I have a degree in economics from California State University at Long Beach. I have 5+ years in customer service at different levels as well as 4+ years in the tourism industry. I'm a hard worker with a positive attitude and I enjoy helping people with their problems. I have a complete knowledge of Microsoft Office and a reliable internet connection. I know with my skills and experience I will be a great asset to your company.

    $10.00 /hr
    0 hours
    0.00
  6. Jennefer Basa

    Jennefer Basa

    Customer Service with Call Center experience, Licensed Teacher

    Philippines - Tests: 1

    I am a Bachelor of Science in Development Communication graduate and earned units in Elementary Education. Now, I am a licensed teacher. I worked as a call center agent for nine months at Cybercity Teleservices Inc., Davao City. I also have online teaching experience. I teach Japanese students. Aside from online teaching, I also experienced teaching in a State College here in Mati City.

    $7.78 /hr
    0 hours
    0.00
  7. James Williams

    James Williams

    Innovative Worker With Skills in Every Aspect of Affiliate Marketing

    United States - Portfolio: 1

    I offer 8 years of customer service experience ranging from tech support, telemarketing, sales & retention, chat support, just to mention a few. I am located in United States Florida so you can be assured that my English is perfect. I will provide top of the customer service with my cheerful, outgoing and friendly personality exuded over the phone. Test me out for 1 hour and if you are not fully satisfied feel free to fire me and even request a refund, I am that sure you will be satisfied with the service I provide, you have nothing to lose. I look forward to working with you James

    $12.00 /hr
    0 hours
    0.00
  8. Mudassir Abdul Ghaffar

    Mudassir Abdul Ghaffar

    Medical biller and Live Chat Agent

    Pakistan - Tests: 6

    Self motivated individual with over 2 years experience in working as Customer services executive/ Live chat agent .I am responsible for communicating with international customers through live chat mediums and generating sales lead on the basis of provided guidelines. I am Responsible for handle incoming chat calls from US,UK and Canada based businesses. provide support to the Existing Customers. . Task prioritization and completion in a timely manner; good communicator with wide and high-range computer skills. To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I can provide below services. * Virtual Assistance (14* 7) * Admin assistance * Data Entry (Excel/ Word/ Access/ Online data bases) * Word processing/Typing * Web research * Data analysis and categorizing * Converting PDF to Word & Excel * Data Mining & web Data scraping (manual & automated) * Directory submissions * Forum postings * Article submissions to directory * Blog commenting * B2B Directory submission - Keyword research * Blog/Word press Posts handling * Social Media handling * YouTube video downloading and uploading

    $4.00 /hr
    0 hours
    0.00
  9. Shayla Bailey

    Shayla Bailey

    Virtual/Personal Assistant

    United States - Tests: 1

    As a Virtual Assistant I believe that exceptional customer care is the key to any successful business or career and will create lasting relationships. I take pride in providing my clients with the upmost respect and diligence. My expertise encompasses many years experience as a virtual assistant. I have worked for elite private clients and also Fancy Hands. My skills include web research, transcription, translation, data entry, blog post, PR and SEO;,etc You need it, I can have it done.

    $15.00 /hr
    0 hours
    0.00