Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

Last updated: May 1, 2015
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  1. Sharon A.

    Sharon A.

    Virtual Assistant/Data Entry/Customer Service Representative

    Philippines - Last active: 19 hours ago - Tests: 2 - Portfolio: 2

    I am very dedicated, reliable and hardworking. Having good English communication skills both in verbal and written has given me the advantage of being at ease when speaking with customers. I am the type of person who needs less supervision when doing my job. I am a quick learner when it comes to work and accuracy for me is a must. Having worked in the call center industry had given me the advantage of learning how to deal with customers. I am willing to offer my services for the betterment of your business..

    $3.89 /hr
    3,523 hours
  2. Ruhul Amin

    Ruhul Amin

    Web Researcher And Expert on Data Entry, Ecommerce product entry

    Bangladesh - Last active: 1 day ago - Tests: 5 - Portfolio: 6

    I am skilled web researcher and expert data entry operator. I am expert on all type of administrative support work. I can provide you with best help and service. I have also 3 years experience on ecommerce product entry and data entry. I am also comfortable with excel. I know you get more than hundred of response from your job post but I think I am the only one who is able to make you satisfy. I am experienced on: - Web research - Data entry - Web scraping - Data mining - Prestashop product entry - jigishop product entry - Bigcommerce product entry - Multi-Variation product listing like size, color etc - All type of ecommerce product uploading. - Microsoft excel - PDF to excel - Magento product entry - Wordpress - Virtual assistant - And all kind of administrative support work I am a dedicated, skilled, reliable and fast worker. I always try to keep my client happy and my satisfaction depend on my clients happiness.

    Groups: LoadedCommerce

    $4.44 /hr
    134 hours
  3. Nicola S.

    Nicola S.

    Data Entry/ Virtual Support/ Copy&Academic Writer/Customer Service

    Jamaica - Last active: 19 hours ago - Tests: 11

    If you are looking for a professional who is committed to delivering quality service; then look no further.I have 14 years of Administrative experience working with diverse cultures. I am dedicated, reliable and honest about my abilities, practicing due diligence and have a keen eye for details. I am able to communicate fluently in English, written and orally; delivering quality and on time. I am a problem solver who believes that the quality of the service I deliver reflects my professional work ethics. I have listed some of my areas of expertise below: Data Entry Microsoft Office Suite Customer Service E-mail Handling Calender Management Internet Research Invoicing & Inventory Academic Writing Report Writing Copy Writing Social Media Monitoring Customer Service

    $10.00 /hr
    44 hours
  4. Rowena D.

    Rowena D.

    Virtual Assistant,Receptionist,Telemarketing(inbound and outband)

    Philippines - Last active: 19 hours ago - Tests: 2

    HI! I'm Rowena your friendly and reliable Virtual Assistant. In real life I have 2 years of Customer Service Representative working experience. Dealing with different kinds of people is my expertise. Meeting client's expectations and giving customer satisfaction. Now as a Virtual Assistant, my goal is to serve my employer at my very best, by giving my 100% commitment to my job, and making sure that every task are efficiently done. Further more I am willing to give my 24/7 to my company. Hard work, reliability, quick response, and being responsible are my key attitude towards reaching my goal of being a Superb employee that gives a superb quality of job.

    $4.00 /hr
    72 hours
  5. Ali Raza

    Ali Raza

    Get Job Done Within Time & Budget

    Pakistan - Last active: 15 days ago - Tests: 10 - Portfolio: 7

    Hardworking ✔ Versatile ✔ Detail-oriented ✔ Dedicated ✔ Experienced ✔ 100% Full-Time ✔ Friendly ✔ I am looking to apply my experience and sound theoretic knowledge with full potential and hardworking. My objective is to provide client completed projects within their budget and time frame with full accuracy. I have accurate and exceptional skills and particularly interested in: ✯ Microsoft Office ✯ Adobe Photoshop Work ✯ Virtual or Personal Assistant ✯ Public Relation, Link Building ✯ Social Media Sites Specialist ( Linkedln, Facebook ) ✯ Internet Research, Market Research, Investment Research ✯ Data Scraping, Data Mining, Data Search, Data Entry ✯ Google Docs, Google Adwords, Google Docs, Google Search ✯ Ad Posting, Advertising, Pay Per Click Advertising ✯ Search Engine Marketing, Social Media Marketing ✯ Facebook Marketing, Internet Marketing, Email Marketing ✯ Willing to learn new things. I would like to seek a job that will utilize my free time, computer knowledge, strong skills, organizational abilities and business experience. I do possess excellent communication, and time management skills combined with the ability to learn fast. Thank you very much and I'm looking forward into working with you. Have a good day!

    $5.00 /hr
    1,568 hours
  6. Ariel Aredidon

    Ariel Aredidon

    Customer Service Specialist|Telemarketer| Web Researcher|Data Entry

    Philippines - Last active: 19 hours ago - Tests: 5 - Portfolio: 7

    An experienced in Customer Service, Telemarketing,Sales and Appointment setting for almost 4 years handling inbound and outbound calls for different companies based in United states, Canada and Australia.. I also do Admin Jobs including Quality Assurance Specialist ,Data Entry and Lead Generation. I am person who enjoys a Challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Looking for a company which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential. .

    $4.44 /hr
    2,399 hours
  7. Marlon S.

    Marlon S.

    Data Entry, Virtual Asst, Customer Service, Web Research & WordPress

    Philippines - Last active: 19 hours ago - Tests: 11

    I have excellent experience in various tasks. I used to work as a Quality Assurance and Control Inspector for more than 12 years including my 6-year experience in Al Khobar, Saudi Arabia. I have considerable skills in organizing information, outstanding ability to do repetitive tasks efficiently. I possess diligence, creativity and exceptional aptitude in learning new concepts. I am confident that I can contribute and build good relationships for the continued success of your business. Services Offered: 1. Virtual Assistant 2. Web Research 3. WebPress Developer 4. Customer Service Representative / Call Center Agent 5. Social Media (Admin Assistant) 6. PowerPoint Presentation 7. Data Entry / Typing 8. Logo Maker / Photoshop / Illustrator 9. Bookkeeping 10. Lead Generation

    $4.00 /hr
    991 hours
  8. Kara KD Shaw

    Kara KD Shaw

    Virtual Assistant, Writer and Public Relations Assistant

    United States - Last active: 29 days ago - Tests: 4

    Virtual Assistant, Writer and Public Relations Assistant. As a Swiss army knife type assistant with Virtual Assistant courses completed, I have focused on being an indispensable assistant in many fields, including the real estate and wine industries. I am skilled in office automation, various business applications, customer service, and marketing. I am proficient in scheduling and planning, as well as office management, both in person and remotely. I am detail oriented, motivated and have a demonstrated ability to keep a work environment running smoothly. I have many years’ experience with MS Word, Excel, Outlook, PowerPoint, Publisher, and some Photoshop and Illustrator experience. My expertise in the food, wine and pop culture fields has lead to opportunities for publishing articles in the genres of pop culture, lifestyles and food and wine for local publications and online webzines. I have worked directly with PR companies, publishing companies, musicians, and authors to write reviews and articles about comic books, music, novels, games, and more. As a PR Assistant, I have worked with industry professionals to promote emerging businesses, musicians and artists, and events. I am experienced in writing press releases and artist bios, as well as mass email to established email lists.

    $8.89 /hr
    2 hours
  9. Manoj Dhyani

    Manoj Dhyani


    India - Last active: 1 day ago - Tests: 3

    rsm info sys is one of the stop solution in sales and markiting and lead generation fields. we have a team of 15 operater working for success. we have completed lead generation and data entry projects for so many clients. we have been providing our services from last 5 years. we have done lead generation process for p.n.j. info tech u.s. and u.k.. our job is to call those customer who have debt on them, and convience them to talk with our client. you can say appointment setting. and currently we are doing car and two wheeler helpling card selling project. we have completed lots of research and telemarckiting projects in data entry fields and provide data to clients in excel and m.s. word, fox pro,data expert,online work on software and direct on survers. we will give you full satisfictation with quality work if given a chance.

    $4.44 /hr
    10 hours
  10. Chelse Stoeger

    Chelse Stoeger

    Lead Generation, Data Entry, Web Research

    United States - Last active: 23 days ago - Tests: 5

    I'm an expert in Excel, lead gen, web research and data entry. I'm motivated, detail oriented and don't consider a project finished until I feel it's perfect. I'm looking for work in lead gen, web research and data entry opportunities.I am available full time, and I keep up on communication on an hourly basis.

    $5.00 /hr
    4 hours