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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Liberty Reyes

    Liberty Reyes

    a Fund Raiser and Expert in Customer Service

    Philippines - Last active: 12 days ago - Tests: 1 - Portfolio: 1

    In more than 10 years of work, I can share my expertise in customer service and selling. I have experienced working in a call center and was able to handle Amazon and X Box accounts. I have also done marketing and direct selling. I really love communicating with people. And since I gained a lot of experiences over the years, I am confident and matured to handle different tasks and responsibilities

    $5.00 /hr
    0 hours
    0.00
  2. Jessa Catimbang

    Jessa Catimbang

    Customer Service Professional

    Philippines - Last active: 10 days ago - Tests: 6

    A hardworking and enthusiastic individual. I pride myself on my customer service skills and my ability to resolve what could be difficult situations. My greatest strength is my ability to work with many different people.As a courteous, knowledgable and supportive individual, I am able to respond to all customer's queries or complaints in a timely manner. I enjoy learning from everyone I meet. I am also exposed in some software applications like Salesforce.com and Citrix. Ideally, I want to have a freelance job to manage my personal and work life.

    $8.89 /hr
    0 hours
    0.00
  3. Oluwaseye Oyekunle

    Oluwaseye Oyekunle

    Original Article, Blog and Web Content Writer

    Nigeria - Last active: 1 month ago - Tests: 8 - Portfolio: 1

    I am a University Graduate with a good command of English Language and excellent communication skills (both written and verbal). I have a flair for writing On-Page SEO friendly contents/articles for Blogs and Websites. I also have skills in HTML, SEO, proofreading and Customer Service. My over 5 years work experiences (in telecoms and software development companies) have helped me to develop my skills and I am a man of integrity that has a strong passion for excellence.

    $10.00 /hr
    0 hours
    0.00
  4. Neil Arms Omictin

    Neil Arms Omictin

    Data Entry/Customer Service Professional/Sales

    Philippines - Last active: 14 days ago - Tests: 3

    The bottom line is clients want to get the job done fast with an exceptional output; with a foundation of trust and integrity, building long-term relationship to contribute to the success of the business while building on my own. I have keen eye for detail, the ability to focus at the task at hand and able to empathize/deal with people, skills that I am continually acquiring and developing through the customer service and selling industry. I received recognition for going an extra mile for a customer and I have a number of certificates for being a top agent in a call center company. I believe in the need of continued growth which can be done by sharing my skills with others and at the same time learning from them.

    $3.40 /hr
    0 hours
    0.00
  5. Cindy Tesoro

    Cindy Tesoro

    Account Manager

    Philippines - Last active: 1 month ago

    I have been employed in Directories Philippines Corporation - the largest and only Directory Publication in the country - for almost 5 years. I then become a Business Consultant in Groupon Philippines - the largest group buying site globally. I then transferred to Sodexo Benefits and Rewards Services Inc - the only universal gift voucher in the country. Sodexo's list of merchants includes the biggest retailers, restaurants, service providers, and leisure parks in the country. Over the years, I have learned a lot. Starting with being organized and being particular with details and time management. I was able to hone my sales, negotiating, and marketing skills. Having dealt with CEOs, owners and managers of different types of business industries, I have developed the confidence needed and established customer relationships with them. I am searching for various job opportunities that would help me grow and further expand my knowledge. I can contribute to the success of the company having 6 years of experience in sales & marketing.

    $3.00 /hr
    0 hours
    0.00
  6. Haydee A

    Haydee A

    US Payroll Specialist (FED and STATE Taxes Professional)

    Philippines - Last active: 22 days ago - Tests: 4

    My service model is plain and simple. I will be your virtual employee. You assign! You maintain complete control and management over me. PLUS! I will provide you the support with excellent results that you need and deserve! Unwavering fortitude of learning new skills and knowledge which is computer and Information Technology. Persistent enough in going to new heights of learning in terms of professional enhancement of skills. Willing to undergo intensive training and guidance to the field expertise.

    $7.50 /hr
    0 hours
    0.00
  7. Debbie H.

    Debbie H.

    Dutch Native

    Brazil - Last active: 1 month ago - Tests: 2

    I am a Dutch Sales person who lives in Brazil. I have International Sales experience, working for Dutch and Canadian companies. I work at a wholesale company that produces in China and sells world wide, B2B internal sales. I started at the office in The Netherlands in 2006, at the moment from my home in Brazil. Besides this I work a few months a year as a virtual assistent for a Dutch translator and as an Customer Support Assistant Manager for an ecommerce company. Looking forward to meet you!

    $20.00 /hr
    0 hours
    3.00
  8. Jessie Roque

    Jessie Roque

    Lead Generation, Data Entry, Customer Service, Sales Consultant

    Philippines - Last active: 1 month ago - Tests: 3

    I am professional, hardworking, self-motivated, goal oriented, dedicated, very competitive, punctual and while I am working I make sure that I love what I am doing. I give more than I can get. Hiring me is like hiring (3) person at the same time. I assure you that you will not regret for accepting me in. Thank you and God bless.

    $3.33 /hr
    0 hours
    0.00
  9. Ana K.

    Ana K.

    E-commerce web administrator

    Macedonia - Last active: 28 days ago

    Talented, creative and commercially aware with experience of on-line direct retail in the workplace and managing on-line services. . Great passion in administrating e-commerce websites and coordinating the marketing. Experience: • Creating email campaigns, List building, E-newsletter acquisition, Sales leads; • Day-to-day Google Analytics reporting, Analysing and evaluate the marketing results; • Social Media Marketing, Creating content and comparing the insights (Facebook, Twitter, Tumblr, Pinterest, Linkedin, Instagram, Google+); • Marketing research projects and presenting the implications of them, Trend following the industry, market and ways to expand the current database; • Live admin, Customer Support; • Writing blog articles by previous keyword research; • Advertising and promoting the website (Banners, Text Ads, Pay per click, Ads Manager); • Competitive analysis, Recognizing of alternative niches, Monitoring competitors; • Publishing, editing, modifying and organizing web content (CMS, Wordpress); • Search Engine Optimization • Keyword Planner • Increase the number of new customers and maintain good customer relations • Help customers make the right purchase and guide them through the process after a sale is complete Key Attributes: An enthusiastic, hard-working and communicative individual who is seeking a placement position to enable skills of trade, sales and marketing to be utilized. • Interpersonal skills - Ability to communicate with people at all levels - Problem solving - Responsibility - Accountability • Organizational skills - Teamwork - Planning and scheduling - Meeting goals and deadlines - Effectiveness • IT skills - Microsoft Office: Word, Excel, PowerPoint, Outlook - Microsoft Adobe: Photoshop - Social Media: Facebook, Twitter, Pinterest, Google+, Instagram, Tumblr, LinkedIn - E-mail campaigns : Mailchimp, Webmail • Languages –English UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production C2 C2 C1 C1 C2 *European language levels (CEFR) Interests and activities: During my spare time I enjoy relaxing and going out with family and friends. I also enjoy cooking and making DIY jewellery . Furthermore, I have a keen interest in swimming and travelling.

    $8.89 /hr
    0 hours
    0.00
  10. Boryana Kulinska

    Boryana Kulinska

    Customer Support Manager/ Fraud Prevention Specialist

    Bulgaria - Last active: 28 days ago - Tests: 7

    I have more than 2 years of experience in customer support service communicating with international English speaking customers. I also have extensive experience in working as Fraud Prevention Specialist. I have the enthusiasm and determination to ensure that I make a success of every job I take. I bring a unique combination of skills that help me become a successful Customer Support Manager. I can handle pressure and high volume workload. I have experience in fraud prevention and customer relations. This experience has helped me to develop problem-solving skills, also confidence and patience, when dealing with difficult situations. My career goal is to acquire a position in a company which values quality customer service where I can effectively utilize my customer service expertise and enhance my knowledge in Information Technology.

    $13.00 /hr
    0 hours
    0.00