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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Gary Garrett

    Gary Garrett

    Experienced sales, marketing, and customer service professional

    United States - Last active: 10 days ago - Tests: 11

    I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

    $10.00 /hr
    83 hours
    5.00
  2. Richard P.

    Richard P. Agency Contractor

    Customer service professional,sales manager, marketing

    Mexico - Last active: 2 days ago - Tests: 3

    Bilingual professional (English/Spanish) with solid experience in Customer Service for multinational companies and Virtual Assistant services. I offer a comprehensive range of services: * Personal Assistant * Customer Service * Phone Calls * Order Processing * Real Estate Assistant * Social Media * Electronic Credit Card Processing I'm someone very committed to my work, with me you won't get a 9-5 worker, you will get a partner who will go above and beyond to see your company grow.

    Associated with: The Translation Hub

    $6.11 /hr
    11 hours
    4.00
  3. Gaurav Singh

    Gaurav Singh

    Experienced Customer Service/Marketing/Sales/ Professional

    India - Last active: 1 day ago - Tests: 5

    My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

    $10.00 /hr
    1,452 hours
    0.00
  4. Sahu Shyam

    Sahu Shyam

    Expert Customer Service,Virtual assistant , Sales and Marketing

    India - Last active: 1 day ago - Tests: 5

    Hello! My name is Ghanshyam. I'm a full time freelancer, working from home to assist on jobs listed on my skills list.I am Indian and speak/ write fluently in English. I have great experience in field of Customer service,data entry,Web research.I provide the highest quality of work to meet the clients full satisfaction. I am a highly motivated professional with over seven years of experience in above field. I am Expert, Honest, Sincere,trustworthy and Responsible worker as i am taking my work like my Responsibility.I have handled a large volume of inbound customer calls related with the technical issues in software, resolved customers queries in a professional manner.I have extensive experience working for international BPO’s for various technical and non technical process.I can manage in most difficult situations and can handle pressure.

    $3.33 /hr
    27 hours
    0.00
  5. Monica P.

    Monica P.

    Sales & Marketing Expert with experience in customer service

    Canada - Last active: 10/03/2014 - Tests: 4

    I offer over 14 years of Marketing experience as I have worked variety of positions that have given me valuable expertise for many positions advertised here in O-desk. What I have to offer includes but not limited to: Over 10 years of experience in customer service and territory management, sales, accounts receivable, accounts payable, basic accounting, marketing, account management, inventory management, billing, invoicing, quoting, general inquiries, supervision, and various office duties. Over 10 years of experience in MS Office products: PowerPoint, Excel, FrontPage, Access, Publisher and Word, Corel Word Perfect, keyboarding skills 55 wpm, also familiar with Internet web publishing, MOVEX, ACCPAC and Terminal System computer software, Paint Shop Pro, basic computer trouble shooting. Extremely familiar with exporting regulations, laws, and paperwork required, with a strong background in the Latin American customs regulations and protocols. Familiarity with medical service industry, field and language/terminology. Experienced in direct sales, training and management through managing a business. Experience in office procedures, financial reports, banking, scheduling, filling and other office operations. Able to coordinate training sessions on a variety of topics. IE Cold calling, telephone sales, overcoming objections. Experience in event coordination and promotions using various media sources. Speak and write Spanish and English fluently.

    $17.00 /hr
    2 hours
    0.00
  6. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,927 hours
    5.00
  7. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 11 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  8. Monshiar Villarta

    Monshiar Villarta Agency Contractor

    Customer Services Manager | Helpdesk Analyst | Affiliate Manager

    Philippines - Last active: 1 day ago - Tests: 22 - Portfolio: 7

    My goal in life: is to take advantage of every task assigned to me and make it rock and roll! Boosted by six years of customer service, sales and technical support experience I will make sure that you and your customers get that result you're always looking for if not exceeding your expectations. For the previous 6 years at work, I have developed skills that keep me ahead of the status quo. I am a tech support guy by trade but is versatile enough to handle administrative tasks, transcription, even creating blogs and articles. Focus on the job at hand, spongelike quality of absorbing info, persistence and ultimately overall understanding and comprehension of the assigned tasks are my strongest qualities. Communication and execution will be at a breeze when we work together. Hope to rock your world soon! Services offered: -Team Management -Quality Assurance -Social Media and Affiliate Marketing -Customer service expertise (Phone, Chat, Email) -Chat sales expert -Zendesk and Cpanel expertise -Expert affiliate management -High level of research capability and data entry -Google docs, Skype, Email correspondence mastery -Shareasale, Avangate expertise -Team management -Reports analytics -Business process development -Marketing strategist -Forum posting -Live chat expertise (Snapngage, Ngenera etc) -65 words per minute / 95-100% accuracy typing speed -Email blast, email marketing campaign (with database) -Campaignmonitor expertise -Jira, Pivotaltracker, Trello mastery -Adobe Photoshop and Premiere

    Associated with: Klaudeville

    $10.00 /hr
    7,547 hours
    4.76
  9. EDGAR ACOSTA

    EDGAR ACOSTA

    Electronic Engineer

    Venezuela - Last active: 7 days ago - Tests: 5

    I am an Electronic Engineer. I have 3 year of experince in technical support of small networks and Windows system problems. I have experience working on: TCP/IP, DHCP, SUBNETTING, Team viewer and other access remote to fix customer's problem, help desk, Microsoft Excel/word to make report. The CCNA course of CISCO, 4 levels approved (but not the final test to finish the course) and basic knowledge of data base. I like languages​​, I speak English, Spanish (native) and I just start to learn French

    $5.56 /hr
    205 hours
    0.00
  10. shamim miah

    shamim miah

    Admin Expert and Virtual Assistant

    Bangladesh - Last active: 1 day ago - Tests: 1 - Portfolio: 3

    I've trained myself in online marketing and administrative work since 2009 and worked for various clients over the time. I understand what is needed to be a successful worker and how to build a long term relation with a client. If you are looking for someone with research knowledge, I can be your best choice with expertise in using different search tricks and existing resources. Thanks you for looking at my profile and look forward to work with you.

    $5.00 /hr
    1,128 hours
    3.47