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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Gaurav Singh

    Gaurav Singh

    Experienced Customer Service/Marketing/Sales/ Professional

    India - Last active: 12 hours ago - Tests: 5

    My name is Gaurav Singh. I am 27 yrs old. I am very enthusiastic person and a team player. I have worked with companies like IBM and EXPEDIA. I have expertise in customer Relations, customer Support, Marketing, lead generation on LinkedIn and appointment setting.

    $10.00 /hr
    1,258 hours
    0.00
  2. Jennifer Gabuya

    Jennifer Gabuya Agency Contractor

    Supervisor, Trainer, Customer Service Expert, Sales and Marketing

    Philippines - Last active: 12 hours ago - Tests: 4

    I am a highly skilled customer service specialist and my main goal is to provide excellent service accurately and professionally. I have over 4 years experience working as a customer service representative in a BPO industry and 2 years of combined experience as a supervisor and a product trainer. I focus on how to best exceed my clients expectations and I'm a very passionate person when it comes to work.

    Associated with: JobHub

    $5.56 /hr
    1,854 hours
    5.00
  3. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 12 hours ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,755 hours
    5.00
  4. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 15 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68
  5. Ally F.

    Ally F.

    VA/Advanced Word&Excel/Transcription/Proofreading

    Canada - Last active: 1 day ago

    I'm an experienced, reliable virtual administrator, and I have vast experience with eLearning, Microsoft programs (Excel, PowerPoint, Word, Outlook, Access, etc.), custom report/template designs, client relations, marketing, program management and administration. I am accustomed to managing multiple clients and projects simultaneously, as I am task orientated and organized. I also have an extensive background in the NGO sect, specifically with program planning, implementation, donor relations coordinator, policy advising, academic / proposal writing, research, and event planning. I work within tight deadlines, have a great work ethic, am well versed, and experienced. I look forward to assisting you!

    $17.00 /hr
    1,667 hours
    4.67
  6. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 6 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  7. Shereen M.

    Shereen M.

    You want it i have it for you!

    Malaysia - Last active: 1 day ago - Tests: 16 - Portfolio: 9

    I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

    $13.00 /hr
    2,710 hours
    4.69
  8. Jennifer I.

    Jennifer I.

    Top Notch Sales Professional

    Philippines - Last active: 12 hours ago - Tests: 8

    I'm a seasoned young professional equipt with extensive experience in all aspects of Sales and Customer Service. I'm that irresistible combination of aggressive, likeable, relentlessly positive, and fearless. I am a proven expert in cold calling may it be warm or cold. I have been in the BPO industry for over 5 years and handled numerous accounts from B2B, B2C, Appointment Setting, Lead Generation, Financial, Up selling, Cross Selling, Order Processing, Telemarketing and Closing for customers in the UK, USA, Canada, Europe, Australia, Malaysia and Singapore. I have received multiple recognitions and commendations from the clients, upper management down to my colleagues for exceeding quotas and providing more than what is expected. My calls were even used as a training tool to help improve sales. I also share strategies on how to be an effective sales agent. I was assigned as the Assistant Team Manager. I do call monitoring and coaching. I have also been the head for confirmation and fallback. My skills and interest combined with this history of getting results, make me valuable. I have the ability to set priorities, identify problems and use my experience and energy to solve them. My customer service skills is second to none. So if you are looking for dedicated to excellence and with high level of integrity. You are on the right page of profile.

    $13.89 /hr
    1,522 hours
    4.94
  9. Tina D.

    Tina D.

    Experienced and Proven Professional

    United States - Last active: 2 days ago - Portfolio: 40

    My 20+ years of experience in professional roles (HR, Accounting, Mktg, Recruiting, Admin, people & website mgmt) gives you an exceptionally qualified candidate with way above average communication, technology, client management, project management, marketing and administrative skills. Have been referred to as McGyver because I will figure it out and get it done! Any time you spend reviewing my qualifications for your role will be time well spent! I have been involved in projects involving administrative, marketing, accounting, human resource and recruiting roles. Multiple accomplishments in project management, business building, admin and working with multiple industries virtually. Ability to remain calm in stressful situations, making marketing collateral that attracts attention and getting the projects completed on time and on budget. My ability to communicate with a diverse group of clients and companies allows me to give you an exceptional deliverable.

    $27.00 /hr
    2,265 hours
    5.00