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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Elaine May Soriano

    Elaine May Soriano Agency Contractor

    Email and Chat Customer Service. Facebook Marketer. Wordpress. V.A

    Philippines - Last active: 6 months ago - Tests: 9

    Helps company by giving the best customer service to boost sales, retain customers and eventually helps the business grow. I can also handle and update Wordpress websites and integrate Facebook Marketing for wider audience reach.

    Associated with: Diversity Company

    $4.44 /hr
    2,264 hours
    4.94
  2. Michelle Peraren

    Michelle Peraren

    Customer Service Expert with Fantastic Skills and Work Attitude

    Philippines - Last active: 12 hours ago - Tests: 5

    Integrity, skills and organization are three major requirements a home based worker must have. Without those three, work will be from half-baked to lousy. I am a firm believer of integrity being number 1 requirement. It is what you do when no one is looking. It is where employers can gauge your character as a person, as a worker. Skills such as communication, management, mathematical, analytical, MS Office, Typing, etc. are next because without skills, work will be all short term. Being organized, for me is very important. A cluttered desk makes a cluttered mind.

    $4.50 /hr
    5,347 hours
    0.00
  3. Kenny Eman Esperida

    Kenny Eman Esperida

    customer support professional

    Philippines - Last active: 12 hours ago - Tests: 8

    After hearing great reviews about being able to work online with flexibility and without the usual rigidness of an office job, I have decided to give it a go. I have been in the service industry for years and I have worked for a top outsourcing company in the Philippines for the the past seven years. I have officially severed my ties with my previous employer on Feb 28, 2012 and I am now ready to give this a whirl! I have experience in handling customer service and sales for two major US banks and technical and admin support for a big US internet service provider. I am willing to undergo training, to work flexible hours and to take assessments and exams to prove my suitability for the job. I am proficient in MS office and English is my first language, thus I have excellent spoken and written communication skills.

    $5.56 /hr
    5,067 hours
    3.33
  4. Richard Chan

    Richard Chan

    Tech Support/Remote Computer Tech/Virus Removal/VA/VT/Data Entry

    Philippines - Last active: 1 day ago - Tests: 13 - Portfolio: 2

    CUSTOMER SATISFACTION To satisfy every employer who hires me, I will give my 5star effort to achieve perfection. Quality is better than quantity. I am very competent with my skills. And I will use all my skills to ensure a sincere, remarkable, fast and perfect job all the time. I am very proficient with Administrative Support(which includes Data Entry/Encoding, Web Research, Email Handling, Virtual Assistant), Computer Services, Computer Networks, Computer Hardwares, Computer Softwares, Data Entry, Customer Support, Technical Support, Email Support, Chat Support, Remote Support. I am always ready to take extra miles to surpass my clients satisfaction.

    $6.67 /hr
    7,524 hours
    1.66
  5. Hannah R.

    Hannah R.

    Customer Support Specialist, Sales & Marketing Specialist

    Philippines - Last active: 1 month ago - Tests: 5

    I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

    $4.00 /hr
    6,952 hours
    3.00
  6. Ann Marie Jaz Cadiente

    Ann Marie Jaz Cadiente

    Administrative/Marketing/Customer Service Officer

    Philippines - Last active: 12 hours ago - Tests: 6 - Portfolio: 4

    I have been working for about six (6) years now specializing in Administrative and Customer Service which are both very challenging. I can say that I am very competent and can handle day-to-day pressure in whatever task is given to me. Working in a hotel and telecom business helped me to gain more confidence in dealing with different types of people. I am here to seek a job/career that will enhance my skills and creativity, something that I will enjoy doing even under pressure.

    $9.00 /hr
    2,505 hours
    3.12
  7. Kathelyn Ganinay

    Kathelyn Ganinay

    Data analysis, Real estate assistant, Data Encoder

    Philippines - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    Speaks English  Ability to work in a team  Computer Literate  Communicate well with others  Ability to write clear, comprehensive, and grammatically correct documents Working as a Virtual Assistant for various online companies, brings credit on my professionalism as a trusted provider. I am aware of deadlines, quality of the work and time management. I am also looking to find a full time and a long term online job. I've also worked as a Customer Service Representative and have assisted a lot of customers inquiring about our product information, updated them with their status orders and shipping schedules.

    $3.89 /hr
    2,538 hours
    0.00
  8. James L.

    James L.

    Lead generation, sales, customer service, administrative support

    United States - Last active: 1 day ago - Tests: 3

    I have been told ‘You make things happen’ and ‘you don’t take enough credit’ in every job I have ever held-evidenced by both increased responsibility and remuneration. While generating leads at Rainsoft, I was told ‘they do everything you them to do’ and had the recognition plaques to prove it. My military experience helped refine my ability to overcome what psychologists term as ‘functional fixedness’, allowing me to make the most of every situation, regardless of resources or objective.

    $13.33 /hr
    2,075 hours
    3.89
  9. Jisela Sheena Encabo

    Jisela Sheena Encabo

    Customer Service Representative, Telemarketing, Data Entry, VA, Sales

    Philippines - Last active: 1 day ago - Tests: 7

    I have been an Account Manager in an IT industry for over 3 years in Philippines and Singapore and over a year in a call center as a Technical / Customer Service Representative. These two job experiences has the same goal, which is CUSTOMER SATISFACTION. I have worked home-based as well as an Appointment Setter in a life insurance company for 5 months and as a Notifier in a travel agency for 4 months.

    $5.56 /hr
    1,033 hours
    0.00