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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Veljko Simovic

    Veljko Simovic

    Business development and Project management

    Serbia - Last active: 5 days ago - Portfolio: 7

    I am in IT business since 2009 and by my so far experience i am a web developer involved in various PHP driven projects. These projects included websites and services built from scratch, mostly in Wordpress. My responsibilities were to take care of functional parts, project management in certain projects and customer support. Since 2011., i've extended my work to business development. I am offering my and my associates services through our family agency. Besides web and mobile app development we are offering: project organization, online and offline marketing consulting, customer relations and customer support. By my so far education i am a Master engineer of organizational sciences in IT. This basically means that i am trained and educated to understand and improve the processes in an organization with special focus towards the organizations in IT business.

    $17.00 /hr
    217 hours
    4.97
  2. Louievan Santos

    Louievan Santos Agency Contractor

    Social Entrepreneur. Inbound Marketing and Business Development

    Philippines - Last active: 3 days ago - Tests: 13 - Portfolio: 16

    Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!

    Associated with: Link Synergy

    $16.67 /hr
    5,639 hours
    5.00
  3. NAYAB NASEER

    NAYAB NASEER

    eCommerce Services Sales Specialist, Shopping Cart Elite, eBay, Amazon

    Pakistan - Last active: 1 month ago - Tests: 14 - Portfolio: 8

    (Work Hard, Be Fair And Honest) These three words can generate loads of success. Every time I worked for my clients in the past and present I have become integral part of my client's task and manage them well,. I can do almost anything well almost! Currently I am a part of a well-known eCommerce service provider and holding major responsibilities. I am very detail oriented and like to get into the core of the task information to have it well done. But I take some time to completely understand the task and would like to know each and every aspect of that task to make it well done. A-Z

    $11.11 /hr
    5,641 hours
    5.00
  4. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 13 hours ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  5. Anna Tihencaia

    Anna Tihencaia

    Administrative Support, Customer Service, Sales and Marketing

    Moldova - Last active: 22 days ago - Tests: 3

    My name is Anna. I'm progressive 5 years of professional experience in customer service administration and 4 years experience in office administration. I possess outstanding problem solving and customer service skill, have strong management, organizational and relationship building skills, good analytical and interpersonal skills. I'm an excellent team player with good negotiation skills

    $4.44 /hr
    12 hours
    5.00
  6. Hannah R.

    Hannah R.

    Customer Support Specialist, Sales & Marketing Specialist

    Philippines - Last active: 1 month ago - Tests: 5

    I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

    $4.00 /hr
    6,952 hours
    3.00
  7. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Last active: 13 days ago - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  8. Gladys K.

    Gladys K.

    PPC Expert, Analytics & Adword Certified - 8500 Hrs Done

    Kenya - Last active: 1 day ago - Tests: 11 - Portfolio: 10

    More than 8,500 hours input and 87 Hourly jobs done with a feedback of 4.64! Would you be my next client? PPC CERTIFICATIONS Adwords and Analytic Certification: https://j.mp/adword-certification Google Partner Certification: https://j.mp/google-partner-certification Odesk Google Analytics Test - Top 10% Co-founder and Operator of Questinc Web Marketing. Questinc currently has discretion over $60K/mo in Adwords / BingAds / AdRoll / Facebook & LinkedIn Ad Spend. While I can provide ample, current references, I do not share the confidential details of past or ongoing assignments. I use Optimizely and SEM rush pro for landing page optimization and Keyword Analysis respectively. I also use Prosper202 for CPA and affiliate campaigns, Pay per click has been king to a few and a devil to many. I know its good for product launches, offers and promotion but all these depend on how good your on-page SEO is, how your campaign setting choices relate to your business goals and the level of monitoring and evaluation of performance. This is my guarantee: I will increase your CTR and conversions that will reduce your cost per click for Adword, Bing Ads, Facebook Ads, Ad Roll and Linkedin Ads. I will be honest. Sometimes you do not need to spend as much after all :). Regards, Gladys

    $20.00 /hr
    9,069 hours
    4.63
  9. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,645 hours
    5.00
  10. Shereen M.

    Shereen M.

    You want it i have it for you!

    Malaysia - Last active: 4 days ago - Tests: 16 - Portfolio: 9

    I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

    $13.00 /hr
    2,710 hours
    4.69