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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.

756

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

4.64
Last updated: July 1, 2015
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  1. Anna Tihencaia

    Anna Tihencaia

    Administrative Support, Customer Service, Sales and Marketing

    Moldova - Last active: 18 days ago - Tests: 3

    My name is Anna. I'm progressive 5 years of professional experience in customer service administration and 4 years experience in office administration. I possess outstanding problem solving and customer service skill, have strong management, organizational and relationship building skills, good analytical and interpersonal skills. I'm an excellent team player with good negotiation skills

    $4.44 /hr
    12 hours
    5.00
  2. Hannah R.

    Hannah R.

    Customer Support Specialist, Sales & Marketing Specialist

    Philippines - Last active: 1 month ago - Tests: 5

    I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

    $4.00 /hr
    6,952 hours
    3.00
  3. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Last active: 9 days ago - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  4. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Last active: 1 day ago - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $6.00 /hr
    3,461 hours
    4.96
  5. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 16 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68
  6. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 7 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  7. Shereen M.

    Shereen M.

    You want it i have it for you!

    Malaysia - Last active: 2 days ago - Tests: 16 - Portfolio: 9

    I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

    $13.00 /hr
    2,710 hours
    4.69
  8. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Last active: 2 days ago - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $4.00 /hr
    0 hours
    5.00
  9. Lee Van Cliff E Samson

    Lee Van Cliff E Samson

    Data Specialist

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 9

    I have a 3-Year Experience with diverse skills developed on Data Entry, Email Management, Network Security, Website Development, Web Store Management, Order Processing, Domain Management, Program Skills, Technical Service and Customer Service Support.

    $22.47 /hr
    4,473 hours
    4.58