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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Anna Tihencaia

    Anna Tihencaia

    Administrative Support, Customer Service, Sales and Marketing

    Moldova - Tests: 3

    My name is Anna. I'm progressive 5 years of professional experience in customer service administration and 4 years experience in office administration. I possess outstanding problem solving and customer service skill, have strong management, organizational and relationship building skills, good analytical and interpersonal skills. I'm an excellent team player with good negotiation skills

    $4.44 /hr
    12 hours
    5.00
  2. Hannah R.

    Hannah R.

    Customer Support Specialist, Sales & Marketing Specialist

    Philippines - Tests: 5

    I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

    $4.00 /hr
    6,952 hours
    3.00
  3. Ralph Ervin De Venecia Ignacio

    Ralph Ervin De Venecia Ignacio

    Virtual assistant, Infomation Technology Expert, Networking, DataEntry

    Philippines - Tests: 1

    I am fluent in Englsh both written and spoken, and can take on a wide range of tasks. I also have experience in Cisco networking and I am well oriented with Microsoft Word, Excel, Powerpoint, Java Programming, Data Entry and Adobe Photoshop. I can also work under pressure and can do multiple tasks and pass requirements on time.

    $3.33 /hr
    2,023 hours
    2.35
  4. Stephen Cichon

    Stephen Cichon

    Data Entry Specialist

    Philippines - Tests: 3

    I am a very hard working person. Willing to work and learn new things. Worked as an IT professional with nearly 5 year experience in various organisation responsible for data entry & data analysis work. I have considerable exposure and skill to handle data entry projects. I have great communication skills.

    $3.33 /hr
    0 hours
    0.00
  5. Gerardo H.

    Gerardo H.

    Developer

    United States - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $35.00 /hr
    0 hours
    0.00
  6. Anastasia Bahcheva

    Anastasia Bahcheva

    SMM, Content manager, Virtual Assistant

    Russia - Tests: 1

    Hi! My name is Anastasia. More than 3 years I work with SMM, Content, Support Services. Professional skills: Advanced PC user Confident knowledge of programs MS Office, Photoshop. Confident knowledge systems Bitrix-1C, Jango Suite, Umi, and others. Writing text on a given topic Compilation of a strategy presentation of the brand for local clients Design and the actual execution of various projects. Сreation of the Web-design products Participate in the creation and promotion of new brands. Personal information: I’m a very self-organization, efficiency. My English level is Intermediate, but I constantly improve it. I aspire for work and new projects, I like it! The ability to find the approach to people and smooth out conflicts

    $10.00 /hr
    851 hours
    5.00
  7. Andrea Montalvo

    Andrea Montalvo

    Support Specialist, Events & Production, Human Resources

    Philippines - Tests: 12

    For the past 5 years, I have worked as a Human Resources, Sales and Events Management professional. I have gained extensive training in Customer Support and have showed exemplary performance in the said field. Having been able to work for both local and multinational companies, I have acquired the knowledge, skills and training that will allow me to be competitive in different industries. With the job categories mentioned, I know that I am a flexible, detail-oriented individual and I am seeking for opportunities that would be able to further enhance my knowledge in different areas as well as to hone the skills I already have.

    $5.56 /hr
    3,168 hours
    5.00
  8. Christian Hular

    Christian Hular

    Tier 2 Level Technical Support Representative Verizon

    Philippines - Tests: 2

    I Handle customer inquiries, complaints, technical issues regarding internet and suggest promos and services of Verizon Calm angry callers, repair trust, locate resource for problem resolution and design best solution option. Key Accomplishments: • Manage a high volume work load within a deadline-driven environment. • Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus, and dependability in performance evaluations. • Recognized and received commendations from client abroad due to quick resolution on customers’ needs

    $3.00 /hr
    444 hours
    5.00