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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: August 1, 2015
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  1. Neliza Sayaboc

    Neliza Sayaboc

    Customer Service Representative

    Philippines - Last active: 16 days ago - Tests: 6

    • A self-motivated and organized professional with nearly 2 years of experience in providing outstanding customer service. (Phone, email, chat) • Proficient in Microsoft Office • Adept at accomplishing multiple tasks simultaneously and working well under pressure • Highly organized, analytical thinker with strong communication skills • Team player • Can work with less supervision • Results-driven

    $8.00 /hr
    0 hours
  2. Jigar Vyas

    Jigar Vyas

    CRM Support / Customer Service/ Technical Support

    India - Last active: 27 days ago - Tests: 5 - Portfolio: 3

    Experienced in help desk support, Customer service, technical support, managing ebay and amazon store. Solid knowledge in Microsoft office and document management. Working with wide range of CRM tools. Resolving the complex technical issues escalated from level 1. Maintaining a healthy matrix all the time like First Time Response, Total resolution time, reopen rate, customer satisfaction etc. Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology application, interact and share with team members and colleagues, and develop world-class solutions to real world challenges

    $6.67 /hr
    1 hours
  3. Joshua D.

    Joshua D.

    Senior Customer Service Associate

    Colombia - Last active: 2 months ago - Tests: 1 - Portfolio: 1

    Hi my name is Joshua, I have been in Customer Service and Marketing for over 7 years, I have been dedicated to working with multinational call centers, I have worked in destinct areas and escalted to intresting positions, where I have picked up internal knowledge of customer service and support call centers. I am a dedicated up beat caller with plenty of experience. I know the ins and outs of customer service calls. I can carrie out with calls in a diligent and professional manner.I am very resposible and trust-worthy. I can work under low supervision. I learn very quick and I am a very reliable person somebody that does a job well done. I was born in Florida, USA. My English is a neutral native American with no heavy accents. I am vert polite and assert on the phone.

    $9.44 /hr
    0 hours
  4. Tamara S.

    Tamara S.

    Customer service

    Serbia - Last active: 1 month ago - Tests: 8 - Portfolio: 1

    Real estate career for over 10 years. I worked in my real estate agency. Keeping record of payments per projects, composing contracts, preparation of the documents for audit purpose, communication with Banks and business clients. Updating database, answering calls via phone, live chat and email, translating websites, promoting new products, technical support for customers, keeping record of shipments and payments, social media marketing I have an empathetic, yet assertive manner, and possess excellent one to one communication skills. Furthermore, I possess the right balance of being friendly and approachable, whilst being able to make those hard decisions needed to keep things moving. Excellent people and sales skills Fast learner

    $5.90 /hr
    0 hours
  5. Korie B.

    Korie B.

    Support Specialist International

    Jamaica - Last active: 22 days ago - Tests: 6 - Portfolio: 1

    Profile: • Excellent communication skills demonstrated by ability to work with people of diverse backgrounds. Quickly establish rapport with clients. • Experienced in providing written and oral presentations. Special Skills: • Highly proficient in the use of Microsoft Office Suite (Word, Excel, Access, and PowerPoint), Desktop Publishing, HRMIS and Peachtree Accounting Software • Account Acquisition & Retention • Cold Calling & Telephone Sales • Marketing via Social Media Qualifications/Education • Certificate in Inventory & Warehousing, HR Dynamix [2013] • Certificate in Marketing & Sales, University of the West Indies Open Campus [2010] • Certificate in Events Management, University of the West Indies Open Campus [2009] • NCTVET Supervisory Management, [2009] [Develop Professionalism and Lead Work Team, Mastering the Art of Human Relations Skills, Conflict Resolution, Time and Stress Management, Managing for Success] • Advance Microsoft Office Application (GPA 4.3), Mgmt. Institute for National Development [2007] [Advanced Microsoft Word, Excel and PowerPoint]

    $8.00 /hr
    0 hours
  6. Alok Verma

    Alok Verma

    Customer Support Specialist | Topnotch Data entry and Web Research

    India - Last active: 7 days ago - Tests: 8 - Portfolio: 2

    A highly skilled and hardworking Administrative assistant, with extensive experience in both customer service and administrative skills. If you are looking for a contractor to take good care of your online business, you will need someone who can provide exceptional service and high quality solutions. I will be able to provide you with a wide array of solutions to your professional work standards, while maintaining a highly motivated mindset just to assure you everything is properly taken cared of. My objective is to provide fast, efficient, reliable and honest services. I am available to work in Australian, UK and US time zone and can work 50+ hours a week. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I look forward for a long term relationship and success.

    $3.33 /hr
    1 hours
  7. Morine S.

    Morine S.

    Experienced Virtual Assistant and Transcriber

    Jamaica - Last active: 5 days ago - Tests: 2

    I have over 12 years experience as an Administrative Assistant. I have over 6 years experience in sales as a Life Insurance Agent. I have experience using all the basic Microsoft office applications, and I also have experience in the areas of customer service, data entry and transcription among others. I am a very dedicated and result oriented individual, who is very confidential. I am willing to work long hours to ensure that I deliver quality service at the shortest possible time to my clients. I believe only the best is good enough.

    $3.00 /hr
    0 hours
  8. Mary S.

    Mary S.

    Freelance Data Entry,Customer Service, Marketing Assistant

    Philippines - Last active: 20 days ago - Tests: 1

    I graduated as BS Computer Science. I am now focusing in online home base jobs. I've worked as Client Relation Executive, Data Entry, Marketing Assistant for almost 8 years all in all. Working with good people makes me fell at home. I delivered my tasks fast and accurate. I can understand very well in English and can follow instructions. If I commit in a project I put my heart and full time working on it.

    $3.33 /hr
    0 hours
  9. Michael L.

    Michael L.

    Microsoft Excel Pivot and Vlookup Experience

    Philippines - Last active: 3 days ago - Tests: 1

    Over the last ten years in export industry, I have developed my skills in dealing with many foreign customers demand and issues. I was part of Export and Marketing department, Customer Service department, and planning department, I learned a lot of strategies to help the company achieve its goal to satisfy customers. All of the involved departments needs to have a proper handling of reports by using microsoft excel. As an experienced worker, I am now convinced that I can easily do the microsoft excel data manipulation through vlookup and pivot table. As part of an upgrade of technology, I can also use the microsoft dynamics erp system. Which helps me develop substantiate and implement reports in accordance to the desired level of data preference.

    $8.00 /hr
    0 hours
  10. Andrene Coley

    Andrene Coley

    Andrene Coley

    United States - Last active: 5 days ago - Tests: 2

    My name is Andrene Coley and I am currently a full time Secretary at the Forestry Department of Jamaica specifically the North Eastern Region. I am an ambitious, confident and customer service orientated individual who stays dedicated and focused in all my endeavors. I am also a Part time student pursuing my Bachelors in Management Studies at our prestigious institution the University of the West Indies (open campus): and would love to be apart of any venture that can assist in covering my tuition payments. I have over seven (7) years experience in administrative and customer service environment. I have been nominated as the Outstanding Customer Service Representative for the month on many occasions while working at Courts Ja Ltd. I have an extensive knowledge in computers from the setting up aspect to formulating correspondence in Microsoft Word, Powerpoint, Excel and Access. I am a vibrant and organized young lady, who is seeking the opportunity to garner a solid foundation both educationally and on a personal level.

    $10.00 /hr
    0 hours