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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  2. Louievan Santos

    Louievan Santos Agency Contractor

    Social Entrepreneur. Inbound Marketing and Business Development

    Philippines - Tests: 13 - Portfolio: 16

    Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!

    Associated with: Link Synergy

    $16.67 /hr
    5,750 hours
    5.00
  3. Hannah R.

    Hannah R.

    Customer Support Specialist, Sales & Marketing Specialist

    Philippines - Tests: 5

    I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

    $4.00 /hr
    6,952 hours
    3.00
  4. Donna Moss

    Donna Moss

    Sales/Telemarketing/Lead Generation/Research/Customer Service

    United States - Tests: 7 - Portfolio: 1

    Professional who has over 10 years of combined experience in order processing, appointment setting, cold calling, lead generation, customer service, sales, data entry & research as well as vast experience in managing teams. I am very adept in time management and meeting deadlines. I will work diligently to meet your time-frame and to provided excellent service and work.

    $22.00 /hr
    3,186 hours
    4.88
  5. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,668 hours
    5.00
  6. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  7. Gerard Jones Arboleda

    Gerard Jones Arboleda

    Veteran, Well Seasoned Virtual Assistant for Loan Officers and Realtor

    Philippines - Tests: 5 - Portfolio: 3

    Gerard protects your Real Estate and Mortgage Business interests with integrity by providing superior quality Virtual Assistance Service. He has been in the Virtual Assistance Service Industry since 2011 and offer extensive experience working in a fast-paced environments demanding strong organizational, technical and interpersonal skills. CLIENT SATISFACTION and QUALITY WORK are his Top Priorities. Through his work experiences, Gerard learned how imperative it is to work with fervor, to have the drive of working and the ability to take on initiatives. He deem that it is highly crucial to work with veracity on delivering work commitments as well as honesty and sprite in all actions. Visit: www.gerardarboleda.com

    $7.00 /hr
    2,843 hours
    5.00
  8. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $7.00 /hr
    3,566 hours
    4.96
  9. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  10. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,174 hours
    4.84