Live Chat Operators

Browse Live Chat Operator job posts for project examples or post your job on Upwork for free!

Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 40 Live Chat Operator projects are completed every quarter on Upwork.

40

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: May 1, 2015
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  1. Tawny B.

    Tawny B. Agency Contractor

    Highly Organized Personal Assistant & Administrative Professional

    United States - Last active: 05/25/2013 - Tests: 10 - Portfolio: 4

    Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

    Associated with: AdmiNinja

    $15.00 /hr
    2,377 hours
    4.98
  2. Jazziel Arquio-Gallagher

    Jazziel Arquio-Gallagher

    A Superb Virtual Assistant, Social Media Manager, Researcher.

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)

    $22.22 /hr
    737 hours
    4.94
  3. Maria renielda L.

    Maria renielda L.

    Customer Service Specialist

    Philippines - Last active: 14 hours ago - Tests: 9 - Portfolio: 2

    Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

    $7.78 /hr
    9,384 hours
    5.00
  4. Doina B.

    Doina B.

    Travel and Visa Specialist/ Customer Service and Technical Support

    Romania - Last active: 14 hours ago - Tests: 2 - Portfolio: 6

    I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile

    $9.22 /hr
    1,615 hours
    4.56
  5. Karen R.

    Karen R.

    Skilled Real Estate Exec Asst,R.E. Investing /Mentor/Entrepreneur

    United States - Last active: 2 months ago - Tests: 2 - Portfolio: 6

    My objective is to supplement my income via virtual employment in the areas where I can offer my diverse skills, expertise and hard work to assist others in building their businesses. I offer you a competitive rate for my experience level to maximize your time as an Employer. Although new to oDesk in a contractor capacity, I am not new to business or hiring others on oDesk. I can appreciate the system from both angles. Having been an entrepreneur,real estate investor and business owner myself has afforded me the opportunity to gain a diverse set of skills and abilities allowing me to demonstrate and offer the following attributes: * Adept in working within deadline-driven operations * Highly focused and proficient in following detailed direction and achieving desired results * Fluent in written and oral English * Real Estate Investor VA experience * Telephone Negotiation * Knowledge of Gmail, Excel, Zoho CRM, * Motivated individual, fast learner, positive attitude * Able to work with little oversight once training is complete * Extremely skilled in the Real Estate sector of procedural processes * Creative and insightful critical-thinker with excellent problem-solving skills Well versed in the following real estate techniques and systems: * Licensed Realtor * Preforeclosures (NOD ) * Short Sales * MLS * e-Edge, Market Leader * Wholesaling * Fix and Flip * Very skilled in determining ARV * REOs * Lease Option , Lease Purchase * MLS Research and Data Acquisition * Marketing . * Listbuilding of Buyers and Sellers . * Listing and Updating Properties * Aweber, Constant Contact * Craigslist Posting I possess an outstanding work ethic and the ability to work well in both team oriented and self directed environments. My life is busy and fulfilling, yet I enjoy flexibility and the opportunity to work with clients that are seeking a trustworthy, reliable contractor such as myself. I am positioned to exceed your expectations. Internet references: http://www.linkedin.com/in/bayareamentor?_mSplash=1 http://www.biggerpockets.com/articles/1032-get-your-first-flip-faster-with-a-mentor http://activerain.com/profile/bayareamentor http://sta.rtup.biz/profile/KarenRoberts http://www.mortgagenewsdaily.com/members/bayareamentor/default.aspx http://activerain.com/profile/exclaboutyou http://ezinearticles.com/?expert=Karen_M_Roberts http://ezinearticles.com/?Get-Your-First-Flip-Faster-With-a-Mentor&id=2398371 http://www.ibsteam.net/business/financial-enlightenment-club-karen-roberts http://www.trulia.com/profile/bayareamentor/ http://www.loopnet.com/profile/4963702621/Karen-Roberts/Listings/?CurrentPage=&

    $24.44 /hr
    440 hours
    4.99
  6. Haseeb Amir

    Haseeb Amir Agency Contractor

    Haseeb Amir

    Pakistan - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field.Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

    Associated with: Swift-Tech BPO

    $3.33 /hr
    1,112 hours
    4.86
  7. Clayton Quist

    Clayton Quist

    Experienced Customer Service, Technical Support & Sales Representative

    Canada - Last active: 07/10/2014 - Tests: 9

    PROFILE: High-performing customer service, technical support, and sales representative with 8 years experience seeking employment in the customer service industry. I've won several metrics-based contests for best in sales and resolutions, and regularly receive kudos from clients for excellence in service. SERVICE: Consistently positive attitude. Customer focused. Fast paced. Recognize sale opportunities. Handle escalations. Client retention. Work independently or in a team. Keep Quality Score of 85%–100%. TECHNICAL SKILLS: (A+) Qualified, Advanced O/S Troubleshooting for Windows Products (95, 98, ME, NT, 2000 Server, XP Pro, Vista, 7), Advanced Security and Networking (Networking+ Qualified), Remote Assistance, MS Office, Google Docs, Corel WordPerfect, OpenOffice, Adobe Acrobat, iPod and iTunes, Mac OSX, HTML, MediaWiki, SEO, WordPress, and some experience with Java, CSS, SQL, SSH & telnet LEADERSHIP: Participated in team building meetings and activities. Mentored in new agent transitions. Involved with Team Leads to increase resolutions and sales metrics for other agents. Selected to be in test projects aimed at changing policies and procedures. Worked with programmers in product revisions. REWARD & RECOGNITION: • Generated Most Revenue (Dell sales record, 2008) • Highest Close-rate (Dell sales record, 2008) • Highest Revenue Per Call (Dell sales record, 2008)

    $21.00 /hr
    160 hours
    5.00
  8. Glend Ventura

    Glend Ventura Agency Contractor

    Customer service / sales and chat specialist

    Philippines - Last active: 06/25/2014 - Tests: 5

    I was a technical support specialist with the AT&T account in SITEL Philippines Baguio for 2 years . I specialized in manual installation of DSL connection , home networking or otherwise known as troubleshooting or connecting two to four computers in network , internet security installation , browser ( Mozilla Firefox ,internet explore etc troubleshooting ) and email(outlook and webmail ). During my stay with the company I was one of the top agents with commendations for exemplary customer service which gave me the opportunity to offer customer upgrades. For almost six years , after working with AT&T , I am now working as a reservation sales specialist with Intercontinental Hotels Group , I get the chance to test my skills when it comes to sales . Our tasks consists of booking hotel rooms at a premium rate , save the reservation or convince the guest to rebook if they need to cancel and we also assist guest with regards to billing issues . I was also considered one of the top agents in IHG due to high customer survey scores and above center average confirmation rates which gave me the opportunity to work as a Hotel content manager . It is our task to update hotel websites according to hotel requests . I also have the chance to make reservations through chat .

    Associated with: Workwidus Services

    $16.67 /hr
    75 hours
    5.00
  9. Venus Sofia

    Venus Sofia

    the proficiently versatile employee

    Philippines - Last active: 14 hours ago - Tests: 15 - Portfolio: 3

    > oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation

    $10.00 /hr
    10,323 hours
    4.88