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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 64 Live Chat Operator projects are completed every quarter on Upwork.

64

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015
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  1. Czarina Ann Go

    Czarina Ann Go

    Virtual Assistance, Email Support, Customer Service, Chat Support

    Philippines - Tests: 1

    Seeking stable online job based at home. I worked as a virtual assistant almost 3 years now and was trained and worked on array of tasks. At the same time, I also tried working as a front desk officer/membership consultant in an elite fitness club and after that job I worked on a call center as a Reservations Sales Specialist for almost 14months. And employed for 14 months on a BPO company and was awarded as 3rd top agent for 2011. I am optimistic that whatever field I may be, I am to excel.

    $5.56 /hr
    1,475 hours
    5.00
  2. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    3,180 hours
    0.00
  3. Gustavo S.

    Gustavo S.

    Customer Service support with Sales experience

    Nicaragua - Tests: 7

    Rest assure that I can provide the quality of customer service or sales experience that you desire. I am professional and reliable, and have extensive customer service, sales and and administrative skills. I have over 3 year experience in Customer Service oriented while trying to give the best possible outcome, which is first call resolution of the customer´s issue in the first contact. I also have 3 years’ experience in Sales (credit monitoring products, telephone service, and credit card customer support). I am a person striving towards results, this gives me the opportunity to reach my goals in an efficient way. I do like to take up challenges easily. I am a multitasking person, this allows me to work on different tasks at the same time, maximizing productivity. Able to generate reports that will not only allow easy comprehension of performance but also identify areas of opportunity.

    Groups: Pro Customer Service

    $12.50 /hr
    648 hours
    0.00
  4. Avinash Ramchandani

    Avinash Ramchandani

    Customer Service Manager/Admin Assistant

    Pakistan - Tests: 2

    Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

    Groups: Pro Customer Service

    $14.96 /hr
    0 hours
    0.00
  5. Rosalie B.

    Rosalie B.

    Customer Service and Sales Specialist

    Philippines - Tests: 4 - Portfolio: 2

    I have been in the BPO industry over the past 3 years. I have worked as an outsource Sales and Customer Service Specialist and Live Chat Operator. I'm able to do office works, do tasks including reports, data entry, email supports etc. I'm good at handling and dealing with customers. I'm going to excel in my field through hard work, research, skills and perseverance. I'm willing to be trained and works hard at completing tasks. My main objective is to impart my ideas and skills in terms of selling and customer satisfaction.

    $3.33 /hr
    4,153 hours
    0.00
  6. Tara michelle S.

    Tara michelle S.

    Project Manager, Team Manager, Various Freelance Services Provider

    Philippines - Tests: 3

    A Highly skilled manager with 12 years of experience in Customer Service Center management. Worked in Corporate Customer Service for various multinational companies, consistently in the top Fortune 500. A versatile and skilled professional with leadership qualities and excellent hands-on experience in developing and improving process flow of various industries. Has tenets displaying a leadership characterized by in person to person communication, with personal touch and real relationships. A Project Manager with style fostering an open, trusting and respectful relationship with team, that is free from retaliation and reproach. Has frontliner, supervisory and managerial experience in both Inbound, Outbound and Non Voice projects for Financial Customer Service, Collections, Technical and Logistics related line of businesses. I have managed, coordinated and directed the daily operations of a unit of 20 to 40 staff members, handling inbound, outbound, non-voice, administrative for various line of business and or department specific and not limited to credit card collections for financial institutions, billing, customer service, technical support for telecommunications and ISP, hardware and software, logistics and supply chain solutions for air, ground and international market. Has broad knowledge in administration of customer service representatives. Highly experienced in negotiation and managing daily operations in a customer service center environment. Has extensive knowledge of d creating and conducting training programs. I can conduct interviews and do HUman Resources duty. Conducts monthly performance reviews to assess their performance and potential growth.

    $10.00 /hr
    0 hours
    0.00
  7. Zubair Justin

    Zubair Justin

    Customer Service Expert (Chat and Phone)

    Pakistan - Tests: 1

    Comrades Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). Comrades Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At Comrades Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients. Service Description: Comrades Tech is a professional, skilled team with highly experienced & competent business developers,technical support representatives and an energetic sales team. Our Advantages: We work 24/7/365 Excellent Skills for the Customer Services Qualified Staff with low cost Astonishing Accents Quick Learners Excellent Listeners Have the ability to understand the requirements of the clients Power backups High Speed Internet Connections Well Know how to work on the Remote Desktops The key services we offer are: * E-mail Support * Phone Support * Live Chat Support * Administrative Support * Research * Order Processing * Good communication Skills * Experienced Staff * Natural Accents * Professional skills * Customer Support Expert * E-mail Responses * Bulk E-mailing * Help Desk * Toll Free Response * Reliable Connectivity * Backups * Technical Support * Data Entry (Word, PDF, Excel, MS Word) * Credit Card Processing * Lead Generation * Virtual Assistant * BPO * 24/7 Availability Our services includes: 24/7/365 Live Chat Email Responses Inbound Calls Out bound Calls Tele Marketing Lead Generation Order Processing Proof Reading Blogging Web Researching Marketing Help Desk Office Administration Data Entry No task is too big or too small for our company; if you have a business process to be outsourced, we have the capabilities to deliver it for you!

    $8.00 /hr
    0 hours
    5.00
  8. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    4,008 hours
    4.89
  9. Mariangela Mesias

    Mariangela Mesias

    Account Administrator

    Philippines - Tests: 3

    Being an experienced General Virtual Assistant for over 4 years now, I offer exemplary Customer Service, be that over the Phone, on Live Chat or via E-mail support. I am able to cope with pressure and demands and am goal oriented. I am particular with meeting deadlines and have the zest for creating results. Through previous employments and experiences I have experience with Asana, Zendesk, Campfire, Magento, CPanel and Wordpress. I am proficient in the English language, both written and spoken and have once been given commendation by an employer. I have experience handling Inbound and Outbound phone support to and from clients, Email Support, Chat Support and Ticketing. Having graduated with a Bachelors Degree in Nursing, I am confident that I am well rounded with the Medical field. And as an experienced Customer Support Representative, I have worked and am experienced in the field of Hotels and Flights reservations, changes and cancellations.

    Groups: Pro Customer Service

    $11.11 /hr
    3,551 hours
    4.61