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LivePerson Job Cost Overview

Typical total cost of Upwork LivePerson projects based on completed and fixed-price jobs.

Upwork LivePerson Jobs Completed Quarterly

On average, 2 LivePerson projects are completed every quarter on Upwork.

2

Time to Complete Upwork LivePerson Jobs

Time needed to complete a LivePerson project on Upwork.

Average LivePerson Freelancer Feedback Score

LivePerson Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: August 1, 2015

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  1. Uzzel Angeline Quinco

    Uzzel Angeline Quinco

    Quality Customer Service (Livechat)/Data Entry

    Philippines - Tests: 4

    With a degree in Information Technology I have a full understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed. I believe my education and internship experience have afforded me the opportunity to develop the qualifications you are seeking and over the past 4 years on the University that I am currently enrolled, I have fully understand and apply all the things we've discussed along these periods. My experience includes but is not limited to: * Customer service and support * Programming both new applications and maintenance work * Problem isolation and analysis * Software quality testing * Application and requirement analysis * Process improvement and documentation For the past 4 years I have been a Tier 2 Technical Customer Service Support for a certain VOIP Software Company in the US for 5 years where I do the Following: - Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; - Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; - Redirect problems to appropriate resource; - Accurately process and record call transactions using a computer and designated tracking software; - Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; - Organize ideas and communicate oral messages appropriate to listeners and situations; - Follow up and make scheduled call backs to customers where necessary; - Stay current with system information, changes and updates.

    $3.33 /hr
    0 hours
    2.85
  2. Md Ibrahim Hawladar

    Md Ibrahim Hawladar

    Admin Support,SEO,Sales And Marketing,Wordpress,Excel,Data Entry,etc

    Bangladesh - Tests: 3 - Portfolio: 3

    I pride myself on providing 100% accuracy in all the work I do, including Data Entry, Word processing, Virtual Assistant, Web Research, Customer Support, Data Processing, Transcription at a highest standard. I am offering accurate and efficient performance and aim to meet the required goals of any client. I have 3 years experience in the administrative field providing Customer Support and Data Entry. I offer my services at a very low and affordable cost. You.."Obedient My Work" To enhance my experience and understanding of any Job given to me and to gain experience in the world of work so that I may be able to apply my knowledge meaningfully, contributing not only to my general progress but also to the improvement of the organization which with I work. I also have some experience in the following areas: Virtual Assistant,Email Marketing,Web Blogging And Research,Admin Support,SEO,Sales And Marketing,Word Press,Microsoft Excel,PPP And Word,Data Entry,etc

    $5.56 /hr
    2 hours
    3.00
  3. Nakul Kabra

    Nakul Kabra

    Writer, Voice Artist, Electronics Engineer, Recruitment Consultant,

    India - Tests: 10 - Portfolio: 3

    Greetings! I am an Electronics Engineer/Business Analyst/Project Manager/Voice Over Artist/Customer Support Person/VA/Project coordinator/Quality Analyst with the proficiency in drafting emails/handling multiple clients/Managing Project/doing extensive web research etc. I have strong communication and interpersonal skills which is one of the key skills required for any of the jobs. You can hire me on a few minutes trial & decide for yourself whether I am worthy enough!

    $15.00 /hr
    0 hours
    0.00
  4. sandeep mishra

    sandeep mishra

    Google AdWords Certified Expert | PPC | SEM | Ad-center | Facebook Ads

    India - Tests: 4 - Portfolio: 14

    NicePro is a Google Certified company bringing to the table rich & extensive experience in providing Online Marketing Management Services. We have been active 3 years on oDesk and our clients are raving about the results. Search Engine Marketing is our area of expertise. Over the last 4 years on oDesk we have managed over 100+ PPC campaigns (AdWords, AdCentre, Facebook, YouTube); helping our clients increase their conversion rate, ROI and Decrease CPA. What makes us different? WE GET RESULTS. Please review our Work History and Feedback, which I believe speak well for our ability to deliver top-notch results.

    $8.33 /hr
    5,202 hours
    4.97
  5. Gvantsa N.

    Gvantsa N.

    Customer care

    Georgia - Tests: 1

    • Translation skills English-Georgian - Georgian-English (Including medical, technical, website, law Translation Services) • 5+ years of experience in the Customer Care English Customer care agent at "Geogian Service Group" Call center agent at "Bank of Georgia "+ freelance customer care agent Freelance customer care representative at online USA Shop • Dynamic relationship management and customer service professional experienced in profiling customers and matching their needs with the various product offering. • Building and maintaining enduring customer relationships to boost loyalty, return business and referrals. • Highly professional in delivering customer-focused service with a positive attitude. • Strong listening skills with the patience to work with customers and understand their needs. • Master’s degree in Public Relations, and Bachelors degree in Business Administration

    $7.00 /hr
    0 hours
    5.00
  6. Mary glenn P.

    Mary glenn P. Agency Contractor

    Competent Internet & Web Reseacher, Data Entry, VA, Customer Service!

    Philippines - Tests: 7 - Portfolio: 2

    An honest, hardworking, trustworthy and result-oriented individual. Graduate of a 4-year Business Administration course with 6 years of professional working experience. I have worked as Data Analyst/Encoder and as a Customer Service Representative in one of the life insurance company. I have excellent communication skills both in written and oral forms. I am also good in web research, data entry have good typing speed. A computer literate especially on Microsoft Office applications. My objective is to obtain an exciting and challenging career, where I can effectively utilize my skills creativity, imagination and experience in teamwork and leadership which enable me to grow not only in the job but as a person as well.

    Associated with: TRAILBLAZER

    $6.11 /hr
    11,463 hours
    4.22
  7. Jace ann C.

    Jace ann C. Agency Contractor

    Quality Customer Service (Phone/Live chat/ Email),Order processing

    Philippines - Tests: 4 - Portfolio: 5

    I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre/post-sale inquiries, Billing issues and Technical issues. I have a good experience in Phone Support, I've handled calls for Pre/post-sale inquiries, Existing order inquiries and Billing-related issues. And, also, worked on various projects such as Email support, Order processing and other related duties.

    Associated with: One Team Up

    $6.67 /hr
    8,312 hours
    5.00
  8. Jan C.

    Jan C. Agency Contractor

    Ticket, Chat, Phone, Social Support Agent

    Philippines - Tests: 4

    I've worked in the BPO industry for 7 years. My long-term experience has taught me how to meet and exceed each customer's expectations with service that sells. I've worked as a Sales Representative and was successful in turning callers into customers. I am well spoken, friendly, persuasive and concise without being pushy. I'm a good closer and can handle customer objections with ease. I have also worked with an eCommerce website based in the US for 4 years in a work-at-home type of setting and have developed impeccable phone manners and and ability to deal with agitated and distressed customers. I am accustomed to working on multiple projects simultaneously. I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I can multitask and I'm very reliable. I gained the ability, knowledge and skills that I'm applying for from the practical training I've experienced from my education, reading and previous job experiences. I'm diligent and competent. I am a quick learner, extremely goal-oriented, adapts easily to new situations. and resourceful with a willingness to learn new concepts and apply them to yield successful results.

    Associated with: Customer Service Group Manila™, Telemarketer Group Philippines™

    $12.22 /hr
    680 hours
    5.00
  9. Pradeep Verma

    Pradeep Verma Agency Contractor

    Email, Chat and E-commerce Support Specialist

    India - Tests: 4 - Portfolio: 6

    Hello I am Pradeep. I am pursuing Masters in Business Administration (M.B.A.) in IT stream. Over the last 4 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australia Clients). I have been working for eBay, Amazon, Bonanza and I have also experience in sales, email and chat support. While I am very highly self-motivated, my employers will find that I am a truly dedicated team player and I consistently bring forth an attitude of "When the Company succeeds, I succeed". I am capable of working to strict deadlines and always ensure assignments are completed to the highest standard, with the goal of building a long term relationship with my clients. I love learning new things, and adapt quickly to changing environments. I pride myself on quality work, and strive for nothing but the best. I have multiple lines of high speed internet connection which helps me to make the project successful one. I will make sure to provide you with the top quality of work and greatly look forward to your correspondence and would like to thank you in advance for your consideration.

    Associated with: Business Developer

    $3.33 /hr
    1,845 hours
    5.00
  10. Pradeep H.

    Pradeep H. Agency Contractor

    Customer service on Emails, Chat and Data Processing Expert.

    India - Tests: 5

    I've been part of Call Center & Customer Services through Phone & Live chat for over 6 years now. Along with customer services, I'm also good at all back end task related to Data entry, Data collection / processing / analysis, Ms-Office, emailing, etc. I've been always recognized & rewarded several time by current employer for my ability of taking quick decisions and balancing customer service & business requirement at the same time. My goal is to provide excellent service to my employer / clients / customers as per their expectation & TAT. More than money, I'm looking to have a long lasting business relationship with my clients & do everything possible for the growth of their business..

    Associated with: eDesk services

    $5.56 /hr
    4,544 hours
    4.97