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Negotiation Job Cost Overview

Typical total cost of Upwork Negotiation projects based on completed and fixed-price jobs.

Upwork Negotiation Jobs Completed Quarterly

On average, 15 Negotiation projects are completed every quarter on Upwork.


Time to Complete Upwork Negotiation Jobs

Time needed to complete a Negotiation project on Upwork.

Average Negotiation Freelancer Feedback Score

Negotiation Upwork freelancers typically receive a client rating of 4.76.

Last updated: October 1, 2015
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Fawad M.

Fawad M.

Sales & customer service representative


Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

$3.40 /hr
2,008 hours

Aaron Thompson

Aaron Thompson

Customer Service and Advertisement


For nearly three years now, have i develope the skills to meet customer and client expectations. Due to my experience in customer service and support, i'm capable of adapting under any circumstances which will help further assist and improve custumers satisfaction. Belize is my home, and our first language is english; so the clearity of my speech is well sound and fluent. I'm also experience in the fields of: phone support, advertisement, and marketing research and survey.

$4.44 /hr
9,622 hours

Juan R.

Juan R.

Working Together To A Higher Degree

Colombia - Tests: 1 - Portfolio: 7

I understand the needs of project owners when hiring a freelancer; I know you are looking for a professional individual with good English skills, which is oriented toward results. With 10 years since I started cold calling with the aim of a sale or appointment, my skills and expertise have helped me succeed in getting results and being able to provide an outstanding service for all my clients. I am originally from Fort Lauderdale, Florida, where I was raised and given an American education. I have worked different strategies and techniques in order to see results and match my client’s needs, depending on your market and industry I can show you different roads to success in generating leads for your business. My experience includes proficient cold calling and appointment setting, Research lead generation, Telemarketing B2B and B2C; I have worked with CRM systems, I deliver my work in a timely manner, I also consider myself very organized and professional. Service Description I can offer you a reliable and efficient way to get you the results you need, whether you are looking for a customer service rep that will take every call and address it in the proper manner providing excellent customer service to your company, or if you need to build product recognition, I have the ability to create interest with clients, I have also developed different strategies to get pass the gate keeper and get those appointment where the client will be expecting your appointment and be there to receive you kindly. I can be a great asset to your company I am devoted to my work I take every project serious, I do not waste no one’s time, I really mean business. • Create pipeline of new opportunities. • Collect and organize valuable marketing information about your prospects. • Verifiable daily process. • Call recordings. • Live access to my work and notes. • I provide a phone line with your desire area code. • CRM knowledgeable. • Nurture and feed leads.

92% Job Success
$12.22 /hr
2,112 hours

Usman Ghani

Usman Ghani Agency Contractor

General Manager, Sales and Customer Service GURU

Pakistan - Tests: 16 - Portfolio: 2

I have 7+ years of experience in sales & customer service industry and worked as a project manager in call center for 4 years. Below are a few jaw dropping reasons why I am the best fit. 1- I have taken upwork customer service skills test and got FIRST position out of all (more than one lack twenty thousand) test takers. 2- My upwork feedback score has been 5/5 throughout. 3- My client satisfaction and job success rate is 100% (approved and certified by upwork). 4- I am among elite upwork freelances group. 5- I speak (+write) flawless English in American accent. 6- I have been doing email customer support for 3+ years. 7- I also have managerial experience and can easily manage multiple teams and projects. As a project manager I was personally responsible for, 1- Developing and implementing sales plans and customer service policies. 2- Managing multiple customer service and sales projects with associated teams and clients simultaneously. 3- Hiring and firing of staff. 4- Training new employees on sales and customer service skills. 5- Quality assurance. 6- Account management. 7- Business development. 8- Negotiating and finalizing deals with clients. 9- Other Admin tasks.

Associated with: Info-Tec

100% Job Success
$16.67 /hr
3,726 hours

Leah T.

Leah T.


Philippines - Tests: 8 - Portfolio: 1

I am a near native American English speaker but have also worked closely with Australians and Southeast Asians so I can easily understand accents from different regions. I also come from a background of working for multinationals all throughout my corporate career so you can be assured I can proofread quite professionally.

96% Job Success
$7.78 /hr
2,159 hours

Jerome Bourgoin

Jerome Bourgoin

Inside Sales & Business Development French/English


French Telesales professional - 13 years experience in IT Telesales, Business Development & Lead generation - Master Degree in Business and Marketing - Thorough background in the IT and Telecom industry - Worked with leaders: IBM, SAP, Siebel, Pitney Bowes, Altran, Versata - Capacity to sell hardware, software solutions and services within competitive markets - Ability to develop senior executive level business relationships - Proven track record of exceeding targets - Appointments setting with CEOs, CIO, directors, project managers, etc. - Experience with marketing campaigns: prospecting various markets for a specific solution/approach, invitations to seminars, winbacks, dormant accounts, renewals, blitz days,... My missions over the phone: sales, account management, lead generation, telemarketing (inbound and outbound), appointments setting, cold calling, prospection, consulting

$33.33 /hr
1,679 hours

Ariadne Sanders

Ariadne Sanders Agency Contractor

World-Class Customer Service Leader/Professional Transcriptionist

United States - Tests: 12

I have over 7 years of world-class customer service experience including IT, retail sales, and account management. During my Upwork tenure I have provided superior phone, chat, ticket, and email support, mastering applications such as Zendesk,, Magento, Olark, X-Cart, PayPal, and ShipStation. Utilizing these applications I have processed orders and returns, issued refunds, applied discounts, adjusted orders, updated customer info, researched customer buying history, analyzed abandon cart data, and much more. In addition to the above, during my career I have mastered programs such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Google Drive, and Salesforce. I have learned to harness the power of these programs to create stunning proposals, draft newsletters and promotional emails, create product presentations, analyze customer data, and document customer interactions. As a self-starter and top rated freelancer I possess all the necessary skills to make a positive impact on your business from day one. My time management and attention to detail allow me to efficiently complete tasks on schedule. Furthermore, my leadership and integrity demonstrate my ability to be a positive role model to other team members. I am a talented, enthusiastic team player happy to help you in any way I can.

Groups: Pro Customer Service

Associated with: World-Class Dynasty Services, oDesk Payroll

100% Job Success
$25.56 /hr
4,976 hours

Chris A

Chris A

Account Management, Client Relations, Business Development, PA

Nicaragua - Tests: 13 - Portfolio: 108

I am a dedicated, motivated, aggressive leader who is committed to excellence in all that I do! I am a project management and customer relations specialist with leadership skills. I have over 8,000 hours on oDesk and over 11 years of customer service and project management experience. I think quickly on my feet, I can think outside the box, and I am constantly trying to find ways to improve upon current systems to make them run more efficiently. I'm very independent and can work with little to no supervision. If you say "do this", I will get it done for you on time every time! I really enjoy a good challenge and I like to push above and beyond my limits to deliver the best possible service. I am also very punctual, if I am not there on time, I am always there are at least 5 minutes early. I am fluent in English and Spanish. Let me help you take your business to the next level!

96% Job Success
$22.22 /hr
9,576 hours

L. Abesamis

L. Abesamis

Customer Service Representative

Philippines - Tests: 12 - Portfolio: 4

✔ Hardworking ✔ Versatile ✔ Detail-oriented ✔ Dedicated ✔ Experienced ✔ 100% Full-Time ✔ Friendly ✔ High standards ✔ Organized I have extensive experience in providing Customer Support to various industries and businesses. I am experienced in providing chat, email and phone support, including both inbound and outbound calls for market research, lead generation, appointment setting and sales, as well as data entry and some SEO. I also have 3 years of experience in doing web research and data mining. I have excellent communication skills, my experience in the Call Center Industry and my passion and commitment to provide customer/client satisfaction gives me an edge over other contractors. I am seeking opportunities where my skills will be put to use, where I can grow professionally and be part of your company's growth.

69% Job Success
$4.44 /hr
1,728 hours