Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 41 Online Help projects are completed every quarter on Upwork.

41

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: August 1, 2015

Popular Online Help Searches

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  1. Bernadette Mckoy

    Bernadette Mckoy

    Mrs.

    Belize - Last active: 04/03/2014 - Tests: 2

    Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

    $3.33 /hr
    137 hours
    4.96
  2. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Last active: 1 day ago - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    170 hours
    0.00
  3. Tamara Birrell

    Tamara Birrell

    Professional-Quality Results Guaranteed

    Australia - Last active: 8 days ago - Tests: 5 - Portfolio: 6

    My name is Tamara. I am a dynamic, highly-skilled and experienced Virtual Assistant working from Canberra, Australia. I am proficient in English spelling and grammar, mathematics, business administration, business writing, article writing and data entry just to name a few examples. My typing speed is 60WPM (Words per Minute). I fully guarantee the quality of my work. All of my previous employers have complimented my work as being above standard and expectations. I can assist you with a wide variety of tasks including: Personal and Executive Level Assistance Business Writing including Proposals and Policy Documentation Data Entry and Analysis English Proof-Reading and Editing Online Research and Reporting Financial Reporting Human Resources and Recruitment Diary & Calendar Management Document Design Article Writing Accounts Management Account Payable/Receivable Book Keeping Transcription/Typing

    $23.00 /hr
    12 hours
    5.00
  4. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Last active: 1 day ago - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,594 hours
    4.98
  5. Kashif Mehboob

    Kashif Mehboob

    Website Optimizer & SEO, SMM & SMO Expert

    Pakistan - Last active: 5 days ago - Tests: 3 - Portfolio: 2

    I am a Search Engine Optimizer. I have been doing SEO from last three years and quite familiar with every aspect of the industry and keep myself updated with the recent changes & trends through various search engine marketing portals. My core expertise is to analyze the website and figure out the areas that need attention from SEO point of view and re transform every element in the website with best of my ability. With On-Page SEO : 1. Website Review and Optimization For SEO Purposes 2. Keyword Targeted Content For SEO 3. Footer Links Refined For SEO With Off-Page SEO : 1. Article Creation For local SEO and General SEO Authority 2. Blog Commenting For SEO Credibilit 3. SEO and General SEO Link Building 4. RSS Submissions For local SEO and General SEO Back Linking 5. Google Places Listing For local SEO Visibility 6. Yahoo Local For local SEO Visibility 7. Bing Places For local SEO Visibility 8. Press Releases For Overall local SEO and general SEO Back Linking 9. Social Networking For Increased local SEO and General SEO Authority 10 Social Network Commenting For local SEO and General SEO Back Linking

    $6.00 /hr
    178 hours
    4.66
  6. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Last active: 2 days ago - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,191 hours
    5.00
  7. Maria concepcion M.

    Maria concepcion M.

    Ecommerce Virtual Assistant / Customer Service Pro 5,000+ Odesk Hours

    Philippines - Last active: 20 hours ago - Tests: 2 - Portfolio: 9

    To be able to perform quality works with over 8 years experience in Ecommerce, Customer Service, Social Media Marketing, Data Mining, Research and Office Management using web tools such as Channel Advisor and Zendesk. I fully guarantee accurate, competitive and fast turnover for each and every project I am fortunate to work on.

    $4.44 /hr
    10,723 hours
    4.63
  8. Camille Villegas

    Camille Villegas

    Expert in Customer Service with Sales and technical Experience

    Philippines - Last active: 20 hours ago - Tests: 4

    For almost 5 years now I have been a customer service representative for 3 different big BPO companies. I have catered services for Customer care,billing and technical areas of the service which made me master and gained such skills such as excellent verbal and written skills,multitasking,computer and internet literate,technical knowledge,data entry,research and I am looking for new opportunities to work and contribute my skills. I also have experienced member services assistance online where I have processed and ship orders and fashion assistance as well

    $6.00 /hr
    839 hours
    5.00
  9. Aleksandra T.

    Aleksandra T.

    Web Research,Virtual assistant, Data entry, MSoffice

    Serbia - Last active: 2 days ago - Tests: 3 - Portfolio: 2

    I am a sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Virtual assistant, Social media assistant, MS Office, Email, Admin Support, MS Word, Typing, and Internet Research. I am able to work under pressure and meet deadlines. So my objective is to prove that I am a skilled freelancer and to impress my employers with the high quality of my work.

    $3.33 /hr
    8 hours
    4.16
  10. Ahsanur Kabir

    Ahsanur Kabir Agency Contractor

    HTML CSS SEO eBay Amzon Listing Template Designer Store Manger

    Bangladesh - Last active: 20 hours ago - Tests: 5 - Portfolio: 17

    I have over 5 years of experience in eBay, Amazon, Etsy, Shopify, Volusion, Magento, BigCommerce, WooCommerce, & others eCommerce product listing, Web Research, Data Entry, etc. Listing platform or tools I used are ChannelAdvisor, inkFrog, M2E Pro, Auctiva, TurboLsiter, HighWire, Linnworks, BlackThorne Pro, etc. Over 2 years experience on adding items to eBay Motors with vehicles / parts compatibility. Also familiar with all basic photo editing, HTML, & CSS. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver your project efficiently. Also experienced with domain registration & hosting, cPanel management, WordPress installation, Theme, Page, & Post management with proper media like audio, video, images, etc. I am available for both short term and long term projects but prefer long term projects. I am available to work 6 days per week except Friday & my working hours are flexible. Looking forward to build win-win relationship with you. Thanks for reading!

    Groups: BigCommerce, Bluehost Developers and Designers...

    Associated with: WebNext BD

    $10.00 /hr
    7,679 hours
    4.87