Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Online Help Searches

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  1. Bernadette Mckoy

    Bernadette Mckoy

    Mrs.

    Belize - Last active: 04/03/2014 - Tests: 2

    Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

    $3.33 /hr
    137 hours
    4.96
  2. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Last active: 2 days ago - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    194 hours
    0.00
  3. Syed Noor E Mostofa

    Syed Noor E Mostofa

    dataentry,customaer service,telemarketing,microsoft office

    Bangladesh - Last active: 12 days ago - Tests: 2

      Career Objective: To provide the organization the highest possible marketing output that would position the company to set up a long term image in the competitive market. Career Summary: Sales Man with more than 2 years of sales and distribution experience. Expertise in setting up distribution channel. Specialization: Fields of Specialization Description Consumer Durables - Sales & Marketing   Quick learning ability Prepare business plan and introduce a new brand in market. Young, energetic, enthusiastic and self-motivated. Good communication and interpersonal skills. Good analytical skills in problem solving area. Ability to work under pressure. Open minded to adapt with new and challenging situation.  

    $3.33 /hr
    0 hours
    0.00
  4. Timothy Murimi

    Timothy Murimi

    Expert in Mathematics and Statistics

    Kenya - Last active: 2 days ago - Tests: 4

    A mathematics genius and professional with a high proficiency in mathematics and statistical knowledge. Possess excellent analytic and communication skills and produces excellent work. Highly trustworthy, discreet and ethical. Have a Bachelors Degree in Actuarial Science and a postgraduate in Statistics. 1 years experience as a freelance of Mathematics Statistics.

    $12.00 /hr
    0 hours
    5.00
  5. Karen L.

    Karen L.

    IT Specialist/Administrative Support

    United States - Last active: 22 days ago - Tests: 1

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been an independent contractor with over 5 years experience as a freelancer writing articles, blog post, Interview/Resume documents, IT documentations, EBooks, editing documents, and transcribing audio to a written document. Specialties: • Web Development • Wed Development Support • Information Technology Support • Software Support • Online Support • Online Research

    $13.00 /hr
    20 hours
    4.63
  6. Kashif Mehboob

    Kashif Mehboob

    Website Optimizer & SEO, SMM & SMO Expert

    Pakistan - Last active: 12 days ago - Tests: 3 - Portfolio: 2

    I am a Search Engine Optimizer. I have been doing SEO from last three years and quite familiar with every aspect of the industry and keep myself updated with the recent changes & trends through various search engine marketing portals. My core expertise is to analyze the website and figure out the areas that need attention from SEO point of view and re transform every element in the website with best of my ability. With On-Page SEO : 1. Website Review and Optimization For SEO Purposes 2. Keyword Targeted Content For SEO 3. Footer Links Refined For SEO With Off-Page SEO : 1. Article Creation For local SEO and General SEO Authority 2. Blog Commenting For SEO Credibilit 3. SEO and General SEO Link Building 4. RSS Submissions For local SEO and General SEO Back Linking 5. Google Places Listing For local SEO Visibility 6. Yahoo Local For local SEO Visibility 7. Bing Places For local SEO Visibility 8. Press Releases For Overall local SEO and general SEO Back Linking 9. Social Networking For Increased local SEO and General SEO Authority 10 Social Network Commenting For local SEO and General SEO Back Linking

    $6.00 /hr
    178 hours
    4.66
  7. Vickie Lee

    Vickie Lee

    Executive Virtual Assistant

    United States - Last active: 1 month ago - Tests: 10 - Portfolio: 9

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

    $16.67 /hr
    1,005 hours
    5.00
  8. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,341 hours
    5.00
  9. Diana C.

    Diana C.

    Sales,CSR,TSR,Appointment Setting,Virtual Assistant!

    Philippines - Last active: 2 days ago - Tests: 7

    I'm flexible in terms of work hours and need less supervision. Had established a great work etiquette from 11 years of experience working in various companies based in the Philippines. Gained a good relationship with previous clients I've worked with as an appointment setter and virtual assistant. I'm straight forward, open and love to share ideas, I'm not just working but I'm giving my heart in everything I do. I consider myself not the best but a good one, on that way I still have a room for growth and improvements.

    $10.00 /hr
    46 hours
    5.00
  10. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Last active: 7 days ago - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,684 hours
    4.98