Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,950 hours
    5.00
  2. Supraja Subburaj

    Supraja Subburaj

    Consultant / Project Mgr /Operations Mgr / Market Research / Biz Plans

    India - Last active: 3 days ago - Tests: 7

    I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce

    $55.56 /hr
    450 hours
    5.00
  3. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 5 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,710 hours
    4.99
  4. James H.

    James H.

    Program Manager, Proposal Writer and Strategic Thinker

    Thailand - Last active: 1 day ago - Tests: 7

    Proposal Lead and Writer, Cost Savings Technologist, Project Manager, Project Planning and Strategic Thinker. Business and Executive mentoring, personnel development and trainer. Consultancy services including: • Commercialization and Innovation • Business Transformation and Planning • Business growth strategies and development • Project Management • Risk Identification and mitigation planning • Corporate Responsibility and Sustainability • Business Capture Management • Proposal Architecting and Writing I am a recently retired experienced Senior Program Manager with over 30 years experience in the Aerospace and Defense Industry looking to help others with their projects. Specializing in program management, technical management and subcontract management team leadership. I have led program management development programs that has trained and certified program managers for large aerospace company. I have led large proposal teams for management and cost volumes for proposals with value greater that $250M USD. Relevant background and program experience in defining and managing the work scope for subcontracts and teammates in large distributed development environments. Strong managerial skills with proven success in project definition, project planning, negotiation and execution Earned Value Management Systems. I am a proven highly effective team leader with excellent interpersonal, coaching and mentoring skills, communication, and team building skills. I am an experienced and trained Black Belt-Six Sigma Facilitator. As my profile shows I currently have oDesk contracts with five major IT companies that utilize my skills and expertise to assist with project management and proposal writing consultancy. I had a past client who has left me somewhat questionable feedback due to unhappiness he experienced. I learned from this experience to only communicate with the hiring client on proposal requirements. He had delegated daily communications with an employee of his who provided conflicting guidance. I followed his employee's guidance, which wasn't the strategy that the hiring client had. Let these four active oDesk contracts and my past experiences be your guide on my abilities and experiences. Linked In Profile: http://www.linkedin.com/in/jhoxsie

    $33.33 /hr
    1,557 hours
    4.95
  5. Natali Hetzroni

    Natali Hetzroni

    BizData Analyst, Strat Planning/Forecasting/Process Improvement Expert

    Canada - Last active: 1 day ago - Tests: 5 - Portfolio: 6

    I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. This is the main reason I quit the corporate world and set up my own small business analysis and consulting company. If you are intending to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 12 years of successful work experience in manufacturing and consulting companies. I do not only analyze, but can make summaries and conclusions based on the real and specific situation, like company nature/mission, market/production trends, competitive position, raw materials price increase, profit prospects, etc. precisely emphasizing the problems/faults root and points for improvements. - I implement the process improvement changes in the organizations by writing the standard operating procedure manuals and ensuring the duties/operations are performed correctly and efficiently. I am a good technical writer. - I am proficient in Forecasting. I build sales forecast based on historical sales data applying statistical models, events, dynamic regression and judgmental approaches. I also develop sales/cash flow forecast for products combining statistics and financial modelling knowledge. - I help startup companies with their marketing plan, costs calculations, and all the aspects of the supply chain management. - I particularly specialize in B2B marketing and selling funnels. I advise companies on how to get industries, increase responsiveness of prospects, close deals, generate leads, build a network, an effective content and more. I lead B2B development projects creating the most practical sales strategy and plan with a track/measurement of performance, return on investment and success. - I am competent with Zoho CRM software. I am experienced in customizing the software to any organization structure and requirements streamlining and automating business processes. I am experienced in integrating Zoho CRM and working with other apps within Zoho suit, such as Campaigns, Reports, SalesIQ, Survey, Projects, Docs and Invoice. - I also help organizations to work efficiently saving a lot of money on not purchasing big and complicated software systems. I have already successfully completed four projects on oDesk of streamlining business processes through Google Sheets. - I have performed many Market/Niche researches while working on different projects for different industries. I conduct researches for startup companies with all the market analysis involved. I research data for developing sales/revenue forecasts, if I don’t have the data from internal companies’ resources. - I am also very experienced in designing and analyzing Surveys for making decisions from qualitative and quantitative data on customers’ needs and expectations collected in the surveys. I have completed online courses in business strategy, business development, business analysis, operations management and marketing from Udemy and ed2go. I am certified in Lean Management and Lean Six Sigma Green Belt. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I always use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling *Business Process Re-engineering * Strategic Planning * Business Strategy * Sales Strategy * Business Development * Startup Consulting * Marketing Plan * Product Pricing * Market Research * Market/Marketing Analysis * Cost Analysis * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Revenue Forecasting * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Procurement * Purchasing * Data Analysis * Business Intelligence * Business Analysis * Zoho CRM * Google Spreadsheets * Google Analytics * Survey Design * Survey Analysis * Benchmarking * Financial Analysis * Technical Writing When working as Lean Leader and Business Consultant I have led tens of continues improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and controls. These projects saved thousands of dollars to the organizations on a monthly basis. I am also skilled and experienced in ERP Systems: BAAN, SAP, AS400, QAD and SERADEX.

    $42.22 /hr
    692 hours
    4.70
  6. Muhammad Ali Awais Khan

    Muhammad Ali Awais Khan Agency Contractor

    Expert in Accounting, Xero and Quickbooks etc

    Pakistan - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    My objective is to provide high quality services to my clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn good repute internationally among professional accountants and after consistent struggle and hard work of 7 years I have earned the status of top rated professional accountant at odesk and now I would work even hard to hold this status.

    Associated with: BestExpertProviders

    $35.00 /hr
    11,928 hours
    4.78
  7. Sherrie Chastain

    Sherrie Chastain

    Google Domination SEO Expert & Traffic Generation Specialist

    United States - Last active: 03/03/2014 - Tests: 3 - Portfolio: 7

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

    $177.78 /hr
    2,377 hours
    5.00
  8. Lauren Da Silva

    Lauren Da Silva

    Consulting Business & Process Analyst

    South Africa - Last active: 10/20/2014 - Tests: 1

    I am an accredited business analysis with extensive experience in process analysis and modelling at Professional level using MS Visio. I am able to compile concise, impactful presentations and documents to get your point across effectively. I have a background in business consulting in the financial services industry at all levels - from operational level to executive level.

    $55.56 /hr
    0 hours
    4.54
  9. Michael McNeill, CBAP, PMP, QMS Auditor

    Michael McNeill, CBAP, PMP, QMS Auditor

    Management Consultant CBAP, PMP, QMS Auditor

    Canada - Last active: 07/18/2014 - Tests: 1

    • Certified Business Analysis Professional (CBAP): extensive suite of experiences in business requirements gathering, process mapping and documentation development. • Project Manager Professional (PMP): solid suite of skills, including project scheduling, issue resolution and change management. • Quality Management System (QMS) Auditor: provide advice on quality standards and industry best practice principles, including ISO, IEEE, ANSI and EPRI. • Business Process Re-engineering Specialist: possess strong understanding of best practice principles that ensure workflows and business processes are achieved. • Enterprise Asset Management (EAM) SME: in-depth knowledge of enterprise data structure and the ability to develop multi-level analysis tools to extract and analyze all forms of data. • Procurement Consultant: extensive suite of Vendor Management knowledge, including Contract Administration and Material Management principles.

    $105.56 /hr
    0 hours
    5.00
  10. Lisa H.

    Lisa H.

    Business Consultant for Small Business

    Canada - Last active: 09/09/2014 - Tests: 5

    I am an entrepreneur and MBA grad with experience in strategic planning, marketing, and operations (service and e-commerce environments). I have written a number of business plans, including for my own e-commerce startup. I am currently ranked 1st on oDesk for business plans. I love talking about new business. I can help you brainstorm new business ideas, refine the ones you have, and work with you to develop a plan of action.

    $125.00 /hr
    0 hours
    5.00