Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 9 Process improvement projects are completed every quarter on Upwork.

9

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: July 1, 2015

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  1. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 6 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,741 hours
    4.99
  2. Sherrie Chastain

    Sherrie Chastain

    Google Domination SEO Expert & Lead Generation Specialist

    United States - Last active: 03/03/2014 - Tests: 3 - Portfolio: 7

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

    $225.00 /hr
    2,377 hours
    5.00
  3. Lisa H.

    Lisa H.

    Business Consultant for Small Business

    Canada - Last active: 09/09/2014 - Tests: 5

    I am an entrepreneur and MBA grad with experience in strategic planning, marketing, and operations (service and e-commerce environments). I have written a number of business plans, including for my own e-commerce startup. I am currently ranked 1st on oDesk for business plans. I love talking about new business. I can help you brainstorm new business ideas, refine the ones you have, and work with you to develop a plan of action.

    $125.00 /hr
    0 hours
    5.00
  4. Michael McNeill, CBAP, PMP, QMS Auditor

    Michael McNeill, CBAP, PMP, QMS Auditor

    Management Consultant CBAP, PMP, QMS Auditor

    Canada - Last active: 07/18/2014 - Tests: 1

    • Certified Business Analysis Professional (CBAP): extensive suite of experiences in business requirements gathering, process mapping and documentation development. • Project Manager Professional (PMP): solid suite of skills, including project scheduling, issue resolution and change management. • Quality Management System (QMS) Auditor: provide advice on quality standards and industry best practice principles, including ISO, IEEE, ANSI and EPRI. • Business Process Re-engineering Specialist: possess strong understanding of best practice principles that ensure workflows and business processes are achieved. • Enterprise Asset Management (EAM) SME: in-depth knowledge of enterprise data structure and the ability to develop multi-level analysis tools to extract and analyze all forms of data. • Procurement Consultant: extensive suite of Vendor Management knowledge, including Contract Administration and Material Management principles.

    $105.56 /hr
    0 hours
    5.00
  5. Alexandru Popp

    Consultant/Analyst/Researcher/Editor

    Canada - Last active: 07/30/2012 - Tests: 4 - Portfolio: 5

    Loyal and dedicated, with an excellent work record having 9 years experience in project, production and operations management relating to logistics, manufacturing and customer service industries. Able to guide and lead highly skilled, cross-functional teams in the design, development, and lunch of leading-edge solutions and processes, including Just-in-Time, Total Quality Management, CRM, MRP and ERP Systems implementations. Goal-driven leader who maintains a prolific climate and confidently motivates, mobilizes, and coaches employees in multi-facility environments in order to maximize levels of productivity and to meet high performance standards. Results-oriented professional with proven success in streamlining and optimizing procedures and continuous improvement processes, as well as increasing department efficiency, value-added activities through effective business strategies and implementations. Exceptional listener and communicator who effectively conveys information verbally and in writing. High analytical review skills for homeworks and manuscripts (coupled with recommendations).

    $33.33 /hr
    20 hours
    4.94
  6. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,130 hours
    4.95
  7. Supraja Subburaj

    Supraja Subburaj

    Startup and growth consultant / Business Process Consultant

    India - Last active: 1 day ago - Tests: 7

    I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce

    $55.56 /hr
    514 hours
    5.00
  8. Patricia N.

    Patricia N.

    International Engineer specialized in organisation

    France - Last active: 15 days ago - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    116 hours
    5.00
  9. Mary T.

    Mary T.

    Expert Writer-Editor-Proofreader / Financial Services SME

    United States - Last active: 9 days ago - Tests: 5

    A proven Native English professional looking for an opportunity to assist you by using the knowledge, skills, and abilities developed over a successful 30-year career . I previously performed in highly-visible management and subject matter expert (SME) positions that required research, writing, proofreading, fact checking, and editing technical and non-technical material. I have extensive experience working effectively in a remote environment. I have technical expertise in the bank/financial services industry and a deep and broad understanding of private business, government, and quasi-government activities. Some examples of past responsibilities are: * Authored a monthly column for national trade magazine. * Served as Managing Editor of a bi-monthly corporate newsletter distributed to thousands of clients, industry partners, trade organizations, and federal and state regulators. * Served as singular SME, course development consultant, and newsletter copywriter for a client providing training modules to banks, credit unions, and other financial services companies. This position required distilling convoluted, complex regulatory announcements and publications to straightforward, understandable messages. Applied APA writing standards. * Created and edited written communications to ensure consistency of style, accuracy of content and overall editorial quality. Applied the highest standards of spelling and punctuation and made effective and concise suggestions to improve deliverables. Managed and exceeded expectations for timing and quality of deliverables. Types of written documents included, but were not limited to:  Training modules; Internet websites;  Regulatory summaries;  Federal Reports of Examination (ROE);  Customer service scripts and advertising;  Policies and technical procedures;  Briefs, summaries, and reports to executive management;  Executive presentations; and,  Engagement proposals and contracts.

    $50.00 /hr
    25 hours
    4.82
  10. Robert Norton

    Robert Norton

    CEO since 1989, Professional Coach, Advisor and Consultant since 2002

    United States - Last active: 1 month ago - Tests: 5 - Portfolio: 4

    I am new to oDesk but can provide many references from my consulting work since 2002. After 33 years experience and 27 as CEO I can solve ANY business problem! Free diagnosis of your challenge. Call (508) 381-8013 9am-5pm ET - Skilled consultant and change agent – Worked with over 100 companies to analyze and improve process, culture and results since 2002 using OCM, BPM, BI and 3 decades of practical management experience at all levels - Visionary - Achieved $156 million annualized sales within 1 year of product launch creating new market. - Value builder - Generated $1+ billion in total shareholder value in career to date. - Operator - Drove sales from zero to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in 1 year, created continue growth and ROI - Entrepreneurial - Founded three companies, introduced innovative multimedia service, and penetrated 72% of market in 18 months. Launched over 100 products in a dozen product lines and in seven different industries - Rapid learner and adaptor who is an exceptionally creative thinker and innovator - Ran product development skunk-works that created five new business divisions in 5 years which exceeded $20 million in sales each, creating $700 million in value. - Can get up to speed on a business and domains in a fraction of the time of most people AREAS OF EXPERTISE Best Practices & Management Systems to create high-performance teams and cultures in small business. CEO Coaching. Executive Coaching. Strategic Planning Marketing and Business Model Design Process Management Software/Product Life Cycle OCM Venture Funding Web Strategy E-commerce Business Intelligence Branding Market Research Software Development Biz Problem Solving . Experienced in many industries including: Management Consulting, Information Services, Software, Internet/e-Commerce, B2B Services, Health Care, Financial Services, Consumer Products, Consumer Services and Personal Development.

    $125.00 /hr
    22 hours
    5.00