Hospitality Consultant, Trainer, Analyst, Recruiter
Last active: 10/19/2013
Talent, Training, and Tools...specializing in Hotels, Restaurants, and Service!
American Hospitality Consultant with 15 years experience in the industry from select service to full service, from Washington D.C to NYC to Dubai. This unique experience, across a wide variety of markets, has developed a diverse set of skills, with thoughtful understanding, and a broad perspective on the hospitality industry as a whole.
Core Value Proposition: Highly skilled, broad range of Hospitality Consulting experience predominantly in Quality Assurance, Sale & Marketing, Food & Beverage, Training, and Analysis.
Excellent English oral/written, high quality work, open communication to ensure high customer satisfaction.
Hospitality Consultancy Services:
Competitive Set Analysis
Creative Marketing Strategy
Quality Audits & Mystery Shopping
Sales & Telephone Shopping
SOP & Standards Development
Customer Satisfaction Surveys
Associate Opinion Surveys
Leadership, Management, and Sales Training
Copy-writing of web content and sales materials
Menu Development with cross product utilization