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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  2. Kenneth Ian Mendoza

    Kenneth Ian Mendoza Agency Contractor

    Customer Service Representative

    Philippines - Tests: 7

    Looking forward towards long term employment. I have been working in different BPO's here in my country, for sales, technical support, chat support and as well as customer service representative. Right now, Im looking for an employer that could give a job that fits to my qualification where my specialties are at customer service or being a personal assistant.

    Associated with: MarketShare Masters Agency, Linkdata Technologies Inc.

    $4.50 /hr
    2,172 hours
    4.85
  3. Barbara E.

    Barbara E.

    Freelance Web, Android and Software Developer | United States

    United States - Tests: 4

    Do you need a professional self-starter with proven interpersonal, customer service and problem solving skills with a reliable track record of working independently? My family situation required me to work from my home office since January 2009. That ended over a year ago so I’m fully available with a professional office, new equipment and freshly updated software development skills. Having a wealth of experience in customer service, financial, economic, software and technical fields, solidified with education, I am seeking opportunities to work for you while adding to my education and portfolio. My skills include: JavaScript, JSON, jQuery, HTML5, CSS3, Ruby, C++, UNIX Shell Scripts, FORTRAN, Basic, Machine and Assembly languages. Cordova (PhoneGap), Ruby on Rails and WordPress development. Pivotal Tracker and GitHub project management. Agile and Waterfall development including Object Oriented Program Design patterns and use cases. Automated testing and test development. Regression testing of Internet Explorer client-server software and communication for protocols - Open Systems Integration, Local Area and Wide Area Networks, X.25, RFC-1006, ESIS/ISIS/TARP. Operating Systems: Microsoft Windows: 8, 7, Vista, XP, NT and 2000; UNIX: Ubuntu, Oracle Solaris, and IBM AIX. Software Test Suites: Mercury Merant and IBM Rational. Certified Software Quality Engineer (CSQE), American Society for Quality, 2001. www.ASQ.org. Basic Engine Repair Certification for 4 cylinder, 6 cylinder, Miller and rotary gas engines, Mazda (North American Operations) Great Lakes Training Center, 1997.

    $15.56 /hr
    214 hours
    5.00
  4. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  5. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $7.00 /hr
    3,566 hours
    4.96
  6. Biswajeet M.

    Biswajeet M.

    Customer Service Manager | Sales Expert | Hospitality Manager

    India - Tests: 8

    I have close to 7 years of experience in lead generation, outbound sales, providing exceptional customer service with a wow experience and working as a resolution expert. My expertise lies in target based sales and lead generation. I have worked with Fortune 100 Companies like Travelocity , Intuit, Dell Inc and AmeriMerchant. I am looking forward for clients who i can assist in lead generation, sales promotion, brand marketing and survey captures. With a huge amount of experience backing me, i can surely make a huge difference to your organisation and try to spike up your brand value.

    Groups: Pro Customer Service

    $10.00 /hr
    5,788 hours
    4.99
  7. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  8. Suparna Roy

    Suparna Roy

    Technical Support/Pre-sales/ /Data Entry/Research / Customer Service

    India - Tests: 3

    Professional experience over 8years with 6years on Information Security Pre-sales and Support. Highly skilled on multiple domain and field or work ranging from Technical Support, Escalation Specialist, Pre-Sales, Internet Research, Article Rewriting submitting, Data Entry, and Ads Posting. Excellent communication skills and confident enough to achieve the targets assigned within the stipulated timeframe. Enjoys being in team as a team member or take the leadership as and when required.

    $3.33 /hr
    1,153 hours
    5.00
  9. Charisse Alivio

    Charisse Alivio

    -Sales Representative/Appointment Setter-

    Philippines - Tests: 4

    I have been a Customer Service/Sales/ Technical Support for several well known companies in the US through Call Center Companies here in the Philippines. Having said that this is my edge among the other employees who may be applying for the same position as I am with all the experience I have had being in the industry for almost 7 years. I am very motivated specially that I am a mom of 4 kids who always inspire me to strive more to be on top of my capabilities. I am a fast learner type of person and less supervision as well is needed when it comes to the tasks that my employer would ask me to do. I am flexible and don't have anything in particular that I wanted to do as I am pretty open in learning new tasks and would be thrilled to learn more.

    $7.00 /hr
    1,098 hours
    5.00
  10. Momer D.

    Momer D.

    Customer Service / Recruiter

    Philippines - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $5.56 /hr
    2,377 hours
    5.00