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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 74 Zendesk projects are completed every quarter on Upwork.

74

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,989 hours
    4.89
  2. Czarina katrina D.

    Czarina katrina D.

    Upwork - Elance Recruiting Team Lead - CSR Team Manager - Trainer

    Philippines - Tests: 10 - Portfolio: 1

    I am a Recruiter/ CSR Team Manager/ Trainer specializing in the development and management of GLOBAL VIRTUAL TEAMS. I've worked/ working with the best companies here in Upwork - Global Hires, gDev and Upwork itself. I see to it that Recruitment targets are met by: Developing recruitment plans Creating technical and culture-fit job descriptions Sourcing the best candidates Ensuring tests are current and applicable to the job Assisting in on-boarding Making Hiring Managers happy! Note: My oDesk video is about my Customer Service experience, please view my work history and feedback to get an idea of my recruiting expertise

    Groups: Pro Customer Service

    $20.00 /hr
    11,591 hours
    4.90
  3. Maria renielda L.

    Maria renielda L.

    Customer Service Specialist

    Philippines - Tests: 9 - Portfolio: 4

    Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

    Groups: Pro Customer Service

    $9.00 /hr
    10,791 hours
    5.00
  4. Maria teresa V.

    Maria teresa V.

    Well Rounded Virtual Administrative Assistant and Recruiter

    Philippines - Tests: 4 - Portfolio: 8

    Multi-skilled, efficient, effective, reliable and trustworthy Virtual assistant. More than 4 years experience in administrative work, interviewing people, managing blogs, updating websites,posting articles on blogs and pictures, hiring/ recruiting people. Diversified skill sets including administrative support, human resources and recruiting, managing a team. Have great interpersonal and phone skills. I also have experience in a Call Center environment as Customer Service Representative. I have knowledge with Google docs, Google Drive, Google Calendar, Microsoft office, Microsoft Outlook, Teamviewer, TeamLab/ OnlyOffice, Hootsuite, Asana, Zendesk,Trello, ToutApp, close.io, Basecamp, social media, dropbox and mailchimp. I can post jobs and do the interview and other hiring process. I am willing to be trained. Can work with no supervision.

    $6.67 /hr
    9,248 hours
    4.97
  5. Harpreet Singh

    Harpreet Singh

    HTML5, CSS3, Photoshop, Wordpress, Joomla, Jquery, Logo, Bootstrap

    India - Tests: 5 - Portfolio: 25

    I'm Harpreet. Web UI/UX Designer/Front End Developer Based in (INDIA). I build and design clean, appealing and functional interfaces for the web that comply with the latest web W3C standards.I can help convert your Photoshop design (PSD) into well-written SEO friendly XHTML/HTML5 and CSS3 code that's clean, pixel perfect and meets current world standards. I'm glad to provide you the following services: - Bootstrap - SASS, SASS Bootstrap - Mobile based websites - Cross Browser Compatibility - JQUERY - PSD-to-Wordpress, Magento - WordPress Plugins and Widgets Development - HTML5/CSS3 - PSD to HTML - PSD/PNG/PDF/AI/others to HTML Conversions - Logo, Broucher, Banners, Landing Pages dessign, Email templates design - Design/Re-design websites - Shopify - Weebly Design Implementation

    $10.00 /hr
    1,434 hours
    4.94
  6. Leilani B.

    Leilani B.

    Pro Customer Service/Call Center and Admin Tasks

    Philippines - Tests: 7

    More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

    Groups: Pro Customer Service

    $6.67 /hr
    3,551 hours
    3.92
  7. Daniel M.

    Daniel M.

    Expert technical support

    Kenya - Tests: 6 - Portfolio: 1

    A talented professional with over 5 years of experience in service oriented positions. Excellent communication and organizational skills. Solution oriented with an emphasis in developing and simplifying procedures. I have experience working alongside Executives, Business Managers, Engineers and fashion designers which has allowed me the opportunity to manage increasing workloads with tight deadlines. I take time to carefully review each project before bidding, and I only accept projects that are a good match for my skills to ensure that you receive outstanding professional service. An experienced professional who is ready and able to assist with your projects so that you can focus on generating revenue. Please reach out to me, to discuss how we can work together to free up your time and help you achieve your goals. HIGHLIGHTED SKILLS - Project Management - Brand Creation & Management - Problem Solving - Business Development - Internet Marketing - Team Building & Management - Marketing Campaigns - Administrative Support - Creation of Excel Spreadsheets, PowerPoint, Microsoft Word - Listing management on BigCommerce, eBay and Amazon SERVICES OFFERED - Virtual Assistant - Customer Service - Executive Support - Project and Virtual Team Management - Brand Creation & Management - oDesk Recruiter / Hiring Manager - Mobile app development through the BiznessApps platform

    $11.11 /hr
    8,091 hours
    4.77
  8. Carlo Jay Otaw

    Carlo Jay Otaw

    Rockstar VA - Experienced and Constantly Learning

    Philippines - Tests: 11 - Portfolio: 5

    A Professional Licensed Teacher specializing in English who is an expert in Outbound Sales Campaigns. Also, I have worked as an HR and Virtual Assistant. I do have formal training with Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher in school. Moreover, I also have background with Adobe Photoshop and Windows MovieMaker. I enjoy editing photos and creating videos. I have a lot of experience with the internet and I believe that my skills and knowledge with this can be a valuable contribution to any internet-related tasks. I am looking forward to work with you someday!

    $5.56 /hr
    13,856 hours
    4.95
  9. Micco P.

    Micco P.

    Phone, Chat and Email Support

    Philippines - Tests: 3 - Portfolio: 3

    I worked as a customer support for almost two years. My customer service experience includes receiving calls and emails from US and UK customers through Zendesk and CRM software. My duties were to attend customer's need regarding about their billing issues. I also assist customers in basic troubleshooting steps. The most recent customer experience was that I attend to customers via chat with their queries. I call businesses on the customer's behalf, and relay the message to them, My fast typing skills range from 60-70 wpm, which gives me the advantage to be able to meet the deadlines. I am very familiar in using Microsoft Word, Excel and Google docs.

    $4.44 /hr
    1,120 hours
    5.00
  10. Sudeep Dhanotia

    Sudeep Dhanotia

    Sr tech support Analyst

    India - Tests: 8 - Portfolio: 8

    My objective is to enhance my knowledge through utilizing my skills with the previous experience that I had. I have worked as a senior technical support associate for British Telecom (ISP) for two years. Currently i have been working with Optus an Australian ISP for a year. I am looking for an opportunity to work from home. Summary • I love working in the Cloud. With a comprehensive virtual background I am the person to assist you in completing your tasks. I have experience as everything from a Network analyst Analyst to a Virtual Assistant. Put me to work and see just how much we can accomplish, together! Objective • My goal is to work from home while caring for family. I am able to juggle multiple tasks and always complete jobs BEFORE the deadline . Experience • I've worked as a Network Analyst/Specialist for my previous employer. As an analyst I liaise and set up network via VPN and FTP remotely and installed POS software. I also provided technical support through Team viewer and other apps for POS software. As a freelancer, I started as a network analyst, and have provided customer support in help desk and Set up offshore sites like fresh pizza, Sbarro, KFC, & papa john’s. Education • I'm a 2nd year student in Bsc –Bachelor of Science Skills I'm very proficient in working with MS Excel, Word, and PowerPoint. I speak English and Hindi. I perform web Research competently and I am very Good at FTP upload, Internet and network troubleshooting. Provide support on LAPTOPs, DESKTOPs , PRINTERs , SCANNERs at REGISTRY level . Configuration of BROADBAND ROUTERS, HUBS Home Networking and WIRELESS Networks, supporting BT TALK,(VOIP) services. 1 Dealing with Network Faults With BT Wholesale Plc 2 Configuring Yahoo Portal. 3 Networking with different topologies 4 Known operating systems=> win 98 SE, Win ME, Win 2000, Win XP and Win Vista, Win 7 5 And MACINTOSH (apple) pc's version 10.1, 10.2, 10.3, 10.4 ,10.5 6 Assisting customers to configure Anti Virus (McAfee). 7 Giving Support to configure Mail clients. worked on POP, SMTP, IMAP server settings worked on different BROWSERs(also know the architecture of IE) I have experience in the following fields: Web research 1. E bay & Amazon.com 2. Product and image uploader -Medical Transcription -Troubleshooting Windows and Mac computers and WiFi connectivity issues. -Installation and re-instillation of antivirus and firewall. -crystal-reports -pbx -network-solutions -technical-support -administration -windows-7 -computer-networking -voip -WHMCS/Cpanel to manage support tickets and sales enquiries -Set up and liase with sites for EPOS networking -set up PBX and SIP trunking -Adsl troubleshooting -Regedit(registry edition) -set up ,configure & troubleshoot modem,router Cisco IP phones softphones and telephony products -sales & Upselling of Ntworking products Adding extension with SIP trunks set up SPA series Linksys ATA boxes Troubleshooting Codec issue Set up FAX Over IP configure Cisco SPA series for VOIP Connections

    $5.56 /hr
    2,873 hours
    4.13