Solution Consultant - BCM, Infosec, ITSM
Last active: 1 month ago
- Highly competent professional with more than 15+ years of extensive & enriching experience in Governance, Risk & Compliance, operations, process management, business continuity planning , project co-ordination, technical support, etc.
- Successful in implementing Business continuity planning (ISO22301), ITSMS (ISO 20000), ISMS (ISO27001) Projects for Global Banks like Citibank, Barclays, DBS Bank, ADIB and Forbes top 100 Organizations like Deloitte, Coca cola, Adnoc, Mednet, British Telecom.
- Worked on Geographies like EMEA , Scandinavia , ASPAC, Middle east
- Proficient at managing & leading teams for running successful process implementation & experience in developing procedures, service standards for business excellence.
- A thorough professional with a proactive attitude, capable of thinking in and out of the box, developing new process solutions and ideas as per ITIL Framework.
- Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and resource planning.
Certification / Qualification
ITIL- Expert ( Information Technology Infrastructure library)
ISO/IEC 20000 : 2011 (Info. Technology Management Systems)
ISO/IEC 22301 : 2012 (Business Continuity Management System)
ISO/IEC 27001 : 2013 (Information Security Management System)
CISA (Certified Information Security Auditor)
CCNA ( Cisco Certified Network Associate)
MCP (Microsoft Certified Professional)
DCSE ( Dell Certified System Expert)
1) Business Continuity/ Disaster Recovery - 6 Projects, 45 Locations, 3 Continents, 18 Countries.
Live Business Continuity / Disaster Recovery Experience
Was Heading 2 Live Disaster Recovery Situation ( viz - 2011 Japan Tsunami Disaster recovery and 2012 South Korea Data center Recovery) for a Global Bank to Fail Over and Fail back of Services.
2) ITSM - 13 Projects, 25 Location, 2 Continent, 9 Countries
Live ITSM Experience
Build-Operate-Transfer Command Center, Leading ISO 20000 implementation for Client towards Certification.
3) Information Security Management - 3 Projects, 8 Locations, 2 Countries
Live Infosec Experience
Implement Infosec Governance Policy as per ISO/IEC 27001: 2013 Standard and help client to get certified on ISO 27001 Standard.