Support Specialist/ Business Analyst
I have extensive experience of working in different units of business:
- international partners support (preparing agreements, settlements control, negotiating business issues)
- software implementation support (users support, developing business requirements and RFP for software, testing, preparing user manuals, collaborating with developers)
- B2B sales support (preparing business proposals, processing different requests of key accounts, sales dynamic analysis)
- marketing (preparing business and marketing plans, conducting and analysis of marketing researches)
- data analysis (preparing reports and presentations of different сomplexity)
- investment analysis (developing financial models and conducting investment evaluation)
I participated in several international projects and have experience of collaborating with foreign partners/clients and I do understand importance of performing any task in due time.
I have international certificates in marketing, management accounting and software testing.
I would like to improve my skills and bring some benefit to people who need it.