chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

Last updated: May 1, 2015
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  1. Renato Frota

    Renato Frota

    Complete IT Consultant / Programmer / Assistant

    Brazil - Last active: 02/28/2014 - Tests: 2

    I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.

    $30.00 /hr
    0 hours
  2. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Last active: 22 hours ago - Tests: 7

    Over the last 5 years I have worked as a technical support representative for different line of business. I have handled voice, chat and email support. Working in a call center industry in different line of business helped me to easily adjust with different types of customers and situations. This molded me to become a better customer service and technical support that can accommodate customers' non-technical and technical inquiry. Aside from my duties as a technical/customer service support, I can also do admin task if needed. I can do data entry, web research, simple article writing and edit articles.

    $4.50 /hr
    5,743 hours
  3. Sam Hall

    Sam Hall

    1st Line IT Support Engineer

    United Kingdom - Last active: 1 month ago - Tests: 5

    Currently working within a established company in London, providing support for clients all over the world. This includes remote support, helping clients with issues that make their day to day work hard, and i am there to provide the support to get their issue resolved as quickly as possible. I have also got the role on on site roles, and helping provide clients support on site, including server side issues that effect clients. Using team viewer as our way of giving remote support and using a friendly and caring approach to provide onsite support.

    $15.00 /hr
    0 hours
  4. Amanda P

    Amanda P

    Experienced Customer Service Representative / Virtual Assistant /Admin

    Canada - Last active: 12 days ago - Tests: 2

    Utilization of proven Communication and Negotiation Skills liaising with Solicitors, Citizens Advice Bureau's, Trading Standards and Social Workers. Consulting Customers at all levels of wide and varied client base. Carrying out investigation and negotiation of all types of general Customer Service and Debt Collection, handling accounts for credit card debts. I have extensive experience dealing with customer complaints / queries by letter and email. Knowledgeable at amending Credit Ratings when incorrectly registered. Various administration duties within a financial banking / debt collection office environment. Data Entry, Customer Relations etc

    $16.67 /hr
    0 hours
  5. Omkarnath P.

    Omkarnath P.

    Freelance QA Team lead with 9 years of client handling experience

    India - Last active: 21 days ago - Tests: 4 - Portfolio: 8

    A Team leader for the Quality Analyst team, writing test plans and doing testing as and when required. Manages a sizable team of 30 testers. Has around 4 years of experience in working on Atlasian jira and Bug tracker. 9 years of experience in PMS products in the Financial services industry, where in i have been responsible for Gap analysis for investment management Solutions, interviews with business users and articulating client expectations through formal documents, giving a product walk through as well as training the business users. I have played an important role in terms of ensuring clarity in project scope and ensuring that the delivery team obtains inputs at a sufficiently detailed level to eliminate ambiguity as far as possible and obtain execution comfort Apart from this i have been responsible for the support activities of clients in India, middle east, Africa, Europe, UK and USA.

    $35.00 /hr
    0 hours
  6. Luis Suarez

    Luis Suarez

    Senior Specialist

    Venezuela - Last active: 27 days ago - Tests: 10

    Over 20 years of experience in the area of ​​IT: systems analysis, solution design, development, testing and quality control change to production environment Many years of experience development in Oracle Database (pl / sql) Experience in user support and technical support (in person and on call). Basic knowledge of (Databases, Web, Apps) and network servers. Experience in migration of web portals and matching servers for web portals. Experience in project planning and leader of teams.

    $33.33 /hr
    0 hours
  7. Roxannie A.

    Roxannie A.

    Data Encoder / Transcriber / Web Programmer

    Philippines - Last active: 22 hours ago - Tests: 3

    I have worked as a customer representative for 4 years with different companies. I have learned and gained a lot of experiences in handling customers and processing information. From billing inquiries down to gaming inquiries, I have delivered what is required of me. I've worked with a media company for more than 2 years. I am well experienced when it comes to gathering information, scheduling and transcribing audio files. I can work with minimal supervision too. I had been trained to transcribe files with American and British accents as well. I just love cooking and baking. I always try out cooking recipes I find online. There's just a certain fulfillment when I receive compliments from friends when they tasted the food I cooked. If you need any help with writing recipes or rewriting recipes, I'll be glad to help. My other abilities include: Transcribing using Global Titling System, Express Scribe, HTML, CSS and Java script.

    $7.00 /hr
    0 hours
  8. Neal April Suico

    Neal April Suico

    Customer Service and Technical Support

    Philippines - Last active: 10/06/2013

    I've been working as a Customer Service/ Technical Support Representative for 2 years and 6 months. I'm highly motivated, trustworthy, responsible, diligent, dynamic, flexible and willing to undergo training. Skills: Project Management, MS Word, MS Excel, MS PowerPoint, Internet Browsing, PC Troubleshooting/Hardware/Software Installation, Basic knowledge in HTML & CSS, Basic knowledge in C, Java, VB & ASM Programming BPO: Customer Service, Technical Support and Billing OBJECTIVE: To serve in your company with a challenging position where my skills and experience are needed. EXPERIENCE: April 2008 – June 2010 RP Kohler Interiors Inc. (a.k.a Mark David Inc.) A.S Fortuna St. Banilad, Mandaue City (Project Manager) skills: Order Processing of furnitures for U.S based customer’s, communicating thru phone with U.S Sales Representatives & China factories, and order tracking (using ERP, SAP and FedEx/UPS). November 2010 – March 2011 CITOM Office N. Bacalso Ave., Cebu City (OJT – Technical Support/Programmer) skills: Optimizing ID System of PUJ drivers, developing Software System Application, Media Editing and PC Repairs. April 2011 – Present SYKES Asia Inc. F. Cabahug St., Mabolo, Cebu City (Customer Service / Technical Support Representative) Palm / HP : April 2011 – August 2011 & November 2011 – April 2012 AT&T Mobility : August 2011 – November 2011 AT&T U-Verse : April 2012 – May 2013 Century Link DSL : May 2013 – Present EDUCATION: Elementary Education 1995 - 2001 University of Southern Philippines (Mabini St., Cebu City) Secondary Education 2001 - 2005 University of Southern Philippines (Mabini St., Cebu City) College Education 2005 - 2011 Cebu Institute of Technology - University (N. Bacalso Avenue, Cebu City)  Bachelor of Science in Information Technology

    $111.11 /hr
    0 hours
  9. Roberta M.

    Roberta M.

    WordPress Website Design, customization, SEO, IDX integration, support

    United States - Last active: 07/14/2014 - Tests: 2

    Welcome to Matera Website Services. My name is Roberta Matera, owner & operator. I am a step mom to three great kids and have been self employed for a little over 10 years doing website design, development, and optimization for ecommerce and real estate website owners and managers. I opened my first online store in the mid 90′s selling Consumer Electronics and I’m proud to say I spent four of my eight years on the top 10 sales list with my distributor. My initial goal was to flip online stores, build and sell fast, but it wasn’t as easy as it looked. The growing pains and challenges I faced the first few years were making me nuts but at the same time they were driving me in to grow even more. By June of 2004, I had grown my online store gross a little over $1.3 million and gave in to an offer I couldn’t refuse and sold my store. Since then, I’ve received a bachelor’s degree in IT Web Development and started my own business, Matera Website Services with a team of three, consulting, developing, and optimizing for other ecommerce website owners and their sales growth. Along the way, client referrals were steering me into working with real estate agents and brokers who wanted websites built and optimized as well. Although this was a totally unknown market for me, I found that having this highly flexible and customizable IDX solution and staying true to focusing on the end users needs worked just as well generating leads for my agent clients. The FlexMLSWordPress plugin has opened up a huge amount of possibilities for an agent’s websites that I’ve decided to focus my attention to understanding every aspect of this product and utilizing it to its fullest for you. I’m excited you found my website and hope my services, support, and free advice on the tools, tips, and tricks I’ve learned along the way will help some of you to minimize the ol’ “trial and error” learning curve and increase your leads and ultimately your sales. Thanks for stopping by, and Happy Selling!

    $40.00 /hr
    0 hours