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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Brian Gannuscio

    Brian Gannuscio

    Salesforce.com Solution Architect & Consultant

    United States - Last active: 22 days ago - Tests: 1

    Lead over 25 Salesforce implementations from start to finish requiring the analysis of business processes, developing system level requirements, configuring the Salesforce.com platform, migrating data, and training ends users on system operations. 100% client satisfaction on Salesforce implementations. Extensive knowledge of Salesforce configurations including custom fields, workflows, visual flow, validation rules, reports, dashboards, custom buttons, custom objects, web-to-lead integration, approval processes, and Visualforce pages. Experience conducting large-scale data migrations that required thorough data analysis, the cleansing of data, and the deduplication of data using advanced functions within Extract, Transform, and Load (ETL) tools. Researched, implemented, and configured several applications from the Salesforce App Exchange including EchoSign, Marketo, Hubspot, Datahug, Mattermark, Click Tools, Conga Composer, Pardot, and several other applications.

    $50.00 /hr
    0 hours
    0.00
  2. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 1 month ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
    0.00
  3. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 4 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  4. Ben Prozinski

    Ben Prozinski Agency Contractor

    Salesforce.com - Customer Solutions Leader and Journey Architect

    United States - Last active: 1 month ago - Tests: 2

    Ben Prozinski - Know Your Enterprise ® https://www.linkedin.com/in/benprozinski Highly motivated Customer Solutions and Customer Engagement Professional in Systems Integrations and Change Management. Over 12 years of proven success, engaging and managing highly-skilled functional and technical teams to design and deploy innovative application solutions, tools and processes across operations. Particularly effective in applying functional and technical application of Cloud-based and CRM systems integrated with Salesforce.com to maximize organizational performance. Create competitive advantages by utilizing cutting-edge technical and business acumen, innovating solutions and influencing positive change across an organization. Achieve corporate objectives through passion, commitment and expertise in: • New Business Development • Project Management • International Business • System Integration • Technology Deployment • Process Improvement • E-commerce • Quality Assurance • System Implementation • Team Leadership • Change Management • Consulting • Thought Leadership • Online Marketing • Entrepreneurship • Customer Engagement Specialties: Certified Salesforce Consultant Certified Sales Cloud Consultant Certified Service Cloud Consultant Certified Salesforce Advanced Administrator Certified Salesforce Administrator Certified Force.com Developer Silverpop - Marketing Automation Apttus - CPQ

    Associated with: Prokye

    $125.00 /hr
    0 hours
    0.00
  5. Samantha Banark

    Samantha Banark

    CRM Consultant and Administrator

    United States - Last active: 02/06/2014

    U.S. born and raised - based in Atlanta, GA. Complex CRM implementation and configuration experience. Skill set lies primarily in designing, documenting, configuring, and training on systems within the UI. Complexity of CRM systems is equivalent to Salesforce.com's configuration capabilities. Able to create and run project plans, as well as interact with clients and host project calls with customer stakeholders. Certified SalesLogix CRM Implementor and Administrator - 2013. Reasonable hourly rates - discuss project details. Available for ongoing projects, occasional system administration, data entry/imports, or one-off implementations/re-implementations. Looking forward to hearing from you soon! -Samantha

    $50.00 /hr
    0 hours
    0.00
  6. Joakim Bergman

    Joakim Bergman

    Localization and CRM Manager

    Spain - Last active: 4 months ago - Portfolio: 3

    A creative and organized project manager, with a wide variety of skills in many different areas. Being a big fan of the world renowned business coach Brian Tracy, Joakim has developed strong task management skills as well as adapted healthy work-life routines to stay as sharp as possible. Areas of expertise: ★★★★★ - Project Management ★★★★★ - Community Management ★★★★✩ - Online Marketing (incl. CRM) ★★★★✩ - Customer Monetization ★★★★✩ - Product Design / UX Design ★★★✩✩ - Business Development Joakim is commonly described as a person with a great sense of humour and a positive attitude, believing that anything is possible if you put in enough effort.

    $70.00 /hr
    0 hours
    0.00
  7. Henry Rahi

    Henry Rahi

    Web developer - Talented, collaborative and efficent

    Australia - Last active: 01/08/2014 - Portfolio: 6

    Over 11 years of successfully delivering web projects. I attribute my success to my ability in understanding client business requirements and marrying them up with suitable technologies. I have an honest and effective development methodology. Keeping the client in the loop at all times, ensuing the project is on track for success. My technical skillset is quite wide and varied. I leverage the Microsoft technology stack but also utilise other open source technologies. My portfolio consists of websites, Intranets, Content Management Systems(CMS), Customer Relationship Management Systems (CRM), Self-service website portals, E commerce websites, Bespoke development, Mobile/Responsive web development, Microsoft SQL Data heavy applications(10 million records plus) and Innovative start-up applications. My career path: Junior web developer, Senior Web developer, Lead developer , Business analyst, Solutions architect , Senior Analyst Programmer If you have a web based project feel free to make contact and see if I’m the right man for the job. At the very least I’ll be able to give you some insights and steer you in the right direction.

    $88.89 /hr
    0 hours
    0.00
  8. Teresa Kwon

    Teresa Kwon

    Nonprofit and Administrative Expert and Voice Talent

    United States - Last active: 12/19/2014 - Tests: 1 - Portfolio: 1

    I am a results-driven professional with success managing a broad range of corporate initiatives while planning, analyzing, and implementing solutions in support of achieving objectives. For 20 years I have helped nonprofits, local governments, and for profit businesses develop and implement strategic plans; manage multimillion dollar projects; implement training initiatives; prepare business plans and grant proposals; conduct research; develop program, conduct needs analysis and measurement and evaluation efforts; design and implement marketing and social media campaigns, and qualify for tax exempt (501(c)(3) status from the Internal Revenue Service. I also freelance as a voice over artist in English and Korean. (voice talent, voice work) and bring 6 years of voice work experience along with 7 as a theatre actor and 2 years as a radio host.

    $35.00 /hr
    0 hours
    0.00
  9. Marc Romeu

    Marc Romeu

    CRM Specialist

    Spain - Last active: 06/12/2014 - Tests: 4

    As a business consultant specialized in Salesforce with 1500+ hours of experience I have developed the following abilities: - Project management: Requirements analysis, Solution construction, Project Delivery. - Sales Cloud expertise: Building a pipeline, Opportunities management, Customer segmentation, Email and Social Media marketing. - Service Cloud expertise: Case management, Service cloud console, SLAs and Entitlements. - Force.com platform: Workflows and automation, Apex code, Sites, Data administration.

    $49.00 /hr
    0 hours
    0.00
  10. Alan Safdieh

    Alan Safdieh

    Enterprise and Web Technology Expert

    United States - Last active: 05/12/2014 - Tests: 1 - Portfolio: 5

    Enterprise technology solution expert, consistently proven success with businesses of all sizes and industries. Experienced in complete solutions cycle starting with the initial opportunity identification, positioning and aligning of the solution with stakeholders, developing the software and consulting proposals, to negotiation and close. Experience in all aspects of business management. Experienced in managing multi-phase engagements, managing delivery operations, tracking revenue and profitability, resource planning and staffing. Experienced in solution strategy and architecture. Experience in coding and software development, database, server infrastructure, networking, and more. 14+ years of combined technology experience. Experience with both large scale and small business deployments.

    $133.33 /hr
    0 hours
    0.00