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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 585 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: October 1, 2015
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Sachit Jani

Sachit Jani

Customer Support via Chat, Email & Phone (Technical & Non-Technical)

India - Tests: 7

I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

$8.89 /hr
0 hours

Ronald R.

Ronald R.

Data Entry Professional / Virtual Assistant

Philippines - Tests: 6

I believe that with my educational background since College years my computer skills (Programming, Analysis and Design and Data Entry Processing) have been developed. And up to today I never cease to stop learning and increasing my potential of digging into the deep and depths of self-exploration and even pitching into new avenue for me to be able to live up in this fast-paced changing world in order to grow professionally and maturely in every endeavors I am into. In fact, I have been enhancing myself since I also consider indulging myself taking up Master In Business Administration wherein another side of me being unraveled and on my last leg now (thesis writing). By the way, recently, my work deals mainly with Computer particularly in e-Business like Magento. And I have also few exposure to Quickbooks and MYOB. Moreso, backed up with my employment experiences in various industries like in Pharmaceutical would boost up my confidence in dealing with different internal (co-workers and Bosses) and external clienteles (like doctors, Pharmacy owners, Pharmacists and Staff and Competitors) from all walks of life which primarily become the training ground in building the Business side of me which is exposed in Sales / Marketing. With a pinch of Computer Skills combined with a dash of Business Skills coupled with a right attitude towards work plus willingness to grow with the company I am into and right amount of courage to take the risk would personify who am I and what I would bring to the company I will be with.

$3.33 /hr
0 hours

Rowen V.

Rowen V.

Data Entry/Back End Marketing/VA/Web Research

Philippines - Tests: 5

For the past 15 years I have been providing technical services to internet cafe's, business offices and individual clients, installing, troubleshooting, assembling, and upgrading personal computers specializing in Microsoft Windows environment. I also do LAN installation and maintenance for the Internet Cafe's. I’m very well experienced of using Ms Word, Ms Excel and Ms PowerPoint. I have a data entry speed of 45 WPM, 10 key with 100% accuracy. With my determination, I will effectively manage and provide excellent customer service to our employers through our dedicated and reliable contractors. I want to utilize my expertise here with commitment and sincerity which enables me to make a positive contribution to the company.

$3.33 /hr
0 hours

Daniel Shiosaky

Daniel Shiosaky

Software QA/tester

Bolivia - Tests: 1

• Creative problem-solver, who can see big picture while never losing sight of details that deliver results. • Motivated team player with talent for deploying research and organizational skills toward analyzing, upgrading, and streamlining complex processes for improvement opportunities. • Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensure profitability. • Goal-driven achiever with strong organizational skills, detail orientation. • Ability to query data to troubleshoot, analyze, and optimize workflows. • Consultative approach to working with users in assessing needs and requirements ----------------------------------------------------------------------------------------------------------------- Experience. •2 years working outsourcing software QA to Veriforce LLC (USA) •2 years working as IS Support in UW Medical Foundation (USA) as systems Analyst and Tester, testing and documenting system changes focusing on quality control. •2 Years working at EDS thru TEKSystem as a system Business Analyst Responsible of updates, modifications adjustments to the current system by testing, and documenting the changes. LANGUAGES SPOKEN • Spanish • English

$10.00 /hr
17 hours

Fabian Linton

Fabian Linton Agency Contractor

Inbound Customer Service Expert for

Jamaica - Tests: 3 - Portfolio: 1

I'm a Customer Service Representative at an elite company in Jamaica for the website. In my years of experience as a Customer care Representative i have master the art of multi-tasking while on the Job. I can type moderately fast enough and I can manage documents such as Excel, Powerpoint, Word, and Publisher. I have a Knowledge as well as skill in knowing types of documents and how to type them as expected. I have covered a variety of training which includes Accounting, Data Entry, Filing, as well as having my Caribbean Examination Council Qualifications with good grades to back my true knowledge of what i do and love doing. I am a singer at heart as well as i do some poetic writings at times. Here is a summary of all the task Im experienced in: - Accounting - Data Entry - Customer Service - Customer Support Services - Manipulation of Data using (Excel, Access, Word, Power Point, Publisher) - Order Processing - Tracking Packages - Emailing - Administering Meetings

Associated with: Faboo's Networking Union

$3.50 /hr
0 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Bogdan Kostritskyy

Bogdan Kostritskyy

Customer Support

Ukraine - Tests: 3 - Portfolio: 1

Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

$4.00 /hr
0 hours

Nannett O.

Nannett O. Agency Contractor

Payroll, HR, System tester, Technical Support

Philippines - Tests: 8 - Portfolio: 1

Payroll and HR Information System has been part of my everyday life for more than 10 years. I worked as a system tester, implementation analyst and technical support both on site and off site for Attendance Monitoring and Payroll System. I also conceptualized and developed a troubleshooter's manual and customer support guide for the same system. Currently, I am working as HR Supervisor for an automotive services company. I have great experience on MS Office applications such as Excel, Word and Powerpoint. I also have experience on Visual FoxPro and OOP.I would like impart my skills, knowledge and experience to Odesk clients so that they need not worry on any payroll and HR related matters and they can focus more on increasing company profit.

Associated with: TruSupport

$7.00 /hr
8 hours

Milan P.

Milan P.

Microsoft Computer Technical Support Expert and Virus Removal Expert

India - Tests: 7 - Portfolio: 3

Respected Sir , I have 7 years of experience in Technical support and customer support also . I have completed Microsoft certifications Also .About my Working experience have worked for Netgar,Belkin Hp and mcafee companies as Senior Tech Support Agent,Escalation Lead,Manager and customer service agent I can install Operating systems,configure printers usb and wireless,configure any router wireless and remove any viruses in minutes . I am good in removing Viruses,computer troubleshooting,printers,networking, any kind of work can do quickly .I am interested to work and can be much dedicated to your work and provide 100 % job satisfaction.I am very flexible with any shift and can also do overtime if required .. Currently working on remote desktop fixing computer troubleshooting issues from usa and uk clients and providing support over phone and Remote desktop with 100 % Resolution and satisfied customers I have the following skills * WINDOWS:- * Desktop Support. Currently Working with Us Tech Support and doing 1) Tune ups 2) Virus Removal 3) Wireless router/Modem Configuration 4) Pritner usb and wireless Configuration 5) Software Installation 6) Browser Hijack removal 7.) IP Camera Configuration , Etc .., Can Fix any kind of issues in computer troubleshooting working as Level 3 Technical Support Agent and Manager for Escalation leads . * Virus Removal Expert can remove manually and through registry . * Installation and trouble shooting of Windows 2000 Prof, Windows XP Prof / Home, Windows Vista, Windows 7 & 8. * Wireless Routers / modem Configuration * Networking Configuration * Printers Wireless Configuration and usb Installation . * TCP/IP Configuration. * DNS, DHCP Installation. * Create / manage User accounts and Groups. * Helpdesk Support. Thanks & Regards , Milan. Skype id : milancena

$5.00 /hr
0 hours