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Last updated: September 1, 2015
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  1. Jon Dajci

    Jon Dajci

    Network Engineer / Support Analyst

    United Kingdom - Tests: 2

    • Record, categorise, monitor and resolve service requests and incidents in the Service desk management software. • Provide first (to second) line support to users with fixes and work around as necessary for all ICT services. • Liaise with users and both internal and external support groups to keep users informed of the status of the incidents which they have logged and to expedite their resolution – escalating as necessary to meet service level targets. • Monitor the status of service requests within the ICT service management system and support the ICT team in meeting it Service level commitments by alerting team members and/or the IT manager when SLC’s are threatened. • Provide operations/support cover for the Network Administrator as required. Fulfil routine service requests such as new account creation. • Produce cyclical reports on service desk and incident management KPI’s and Customer service satisfaction. • Maintain user & customer awareness of ICT service availability and initiatives through communication channels such as the company intranet, users workshops etc. • Provide administrative support and development input for the change management process. • Develop and maintain suitable documentation in support of the ICT service desk and change management process and the operational procedures and resources which underpin it. • Provide field support for desktop software & hardware and first line network support. • Place orders for new ICT equipment & services. • Provide administrative support to the IT manager and the ICT team through the management and preparation of documentation relating to Purchase order, Invoices, Underlying service contracts etc. • Undertake project work as necessary in support of ICT projects or service initiatives.

    $50.00 /hr
    0 hours
  2. Carlos Alfonso Aguilar Paredes

    Carlos Alfonso Aguilar Paredes

    Computer Science Engineering / Master Project Managment

    Honduras - Tests: 5 - Portfolio: 4

    Software Development • .Net (VB, C#, C++, ASP .NET 2). • Delphi. • GUPTA CTD (Centura, SqlWindows). • C/C++. • Power Builder. • Asm. • ML. • PHP. • ADA. • Java, • Java Script. • Jscript • VB Script • JSP. • Fox Pro. • Python. • Perl • SAP SDK • Joomla Data Base • Access. • Dbase. • PostgreSQL. • FireBird. • MS SQLServer. • SyBase. • Oracle. • SqlBase • DB2/AS400 Linux/Unix Experience • RedHat • Debian • Ubuntu • Centos • Suse • FreeBSD Operating System • Windows Server: Active Directory Installation, Group Policy, DHCP, ISA Server, FTP, Exchange, and configuration in Windows Server 2003. • Linux: Provisioning Server, DHCP, FTP, LDAP, MAIL SERVER, SAMBA, etc. • AS400: DB2 Management. Software • Sap Business One • Visual Hur • SIAD • STC • Microsoft Office Suite • Open Office Suite • VM Ware Workstation • Adobe Photo Shop • Virtual Box • SoapUI • Xmind • MindManager Appliance • SAN/NAS Appliances: Openfiler and FreeNAS. • Virtual Machine: VMWare ESX Server and Xen Server. • E-Mail: Zimbra. • Helpdesk: GLPI and OTRS. • File Manager: OpenKM • Business: Openbravo ERP, VTiger CRM, Orange HRM, SpagoBI Business Inteligence, and Time Trex Payroll. • Communication: Elastix. • Web Conference: Open Mettings and Big Blue Button. • Video Camera Security: ZoneMinder. • E-Learning: Moodle, and Atutor. • Survey: LimeSurvey • MiddleWare: Spago. • Process Manager: Intalio. Reporting • Crystal Reports • Fast Reports • Gupta Reports • IReport

    $30.00 /hr
    2 hours
  3. Darryl Morning

    Darryl Morning

    Server Administrator

    United States - Tests: 1

     Netbackup 7.1, 7.5 and 7.6  Backup Exec 2014, 2012, 2010, 12.5, 12, 11.5, 11, 10  StorageTek L180, L500, L700 library maintenance  Ultrium tape drive & Library maintenance  Windows Servers 2003, 2008, and 2012 administration  VM Ware backups  SharePoint backups  SQL & Oracle backups (RMAN)  Scheduling restores, backups, monitoring and reporting  System performance monitoring – backup environment  Data Center management/tape management – multiple staff members, recall delivery service, StorageTek libraries and servers maintenance.  ServiceNow – incident management  Veeam backup and replication  HP B6200 StoreOnce Storage - Dell Power Vault NX3000 (NAS) administration.  VMWare 5.5, 5.1, 4.1, Vsphere 4.0.0, ESX 4.0.0 – Dell PowerEdge R510; manage VM’s, day to day administration.  Active directory/GPO, DNS, DHCP administration.  Windows Server 2003, 2008, 2012; design, install, maintain, administer, patch & update, harden, security checklists and documentation.  SQL server 2005, 2008; create, maintain, backup SQL databases.  Sonicwall Network Security Appliance administration.  Barracuda spam and virus firewall administration.  Exchange 2007, 2010; design, build, implement, administration, backup & maintenance.  Monitoring; all company systems and network – Kaseya Cloud Platform (SAAS).  Technical support; ensure the integrity of data, network and hardware.  Backup, restore and disaster recovery; Netbackup, Veeam, Backup Exec & StorageCraft. Daily monitoring, weekly reports.  IIS 6/7, Sharepoint 2007 installation and administration.  Desktop services – XP, Vista, Windows 7 & 8 Enterprise Storage – EMC SAN, Santricity administration. Brocade fiber channel switches, administration of SAN fabric.  Enterprise Windows Server 2003, 2008, 2012; design, install, maintain, administer, patch & update, harden, security checklists and documentation. Server builds and decommission; migration of servers from Server 2003 to 2008.  Enterprise SQL server 2005, 2008; create, maintain, backup SQL databases. Over 400+ databases on 50+ servers. Migration of Servers and databases from SQL 2005 to 2008.  Active directory/GPO, DNS administration.  Enterprise DHCP management for 5,000 users and devices. Creation and management of scopes for users and printers. Configure LAN segments with Network team. Enterprise Backup, restore, off-site storage, and disaster recovery; Netbackup CLI, StorageTek Robotic Library D280 – 6+ terabytes. Daily monitoring, daily reports.  Network and system monitoring; of a multi‐user computing system network that includes file servers, active directory, application servers and data centers. Hyena, What’s Up Gold, HP Insight. Root cause analysis and recommendation.  Technical assistance, hardware/software evaluation and consulting to 5000+ user community.  Develop policies and standards for allocation and use of computer equipment and resources.  Multi-site centralized system administration including Peregrine ticket resolution following strict tier III SLA.  Migrate from IIS5 to IIS6; managing IIS5/6 web server and websites, planning and configuring new internal and external websites, website content and creating virtual directories. Storage – HP NAS configuration and administration.  Windows 2000 and 2003 configuration and administration. GC, DC, File server, terminal server, print services. Server monitoring – HP Insight.  Network administration – Cisco 2500 router configuration, installation and maintenance, PIX firewalls, DNS, DHCP.  Backup, restore, off-site storage, and disaster recovery; VERITAS.  Active directory, DNS, DHCP configuration and administration.  Exchange 2000, 2003; configuration, installation and administration. 400+ users’ outlook and outlook web access and blackberry.  BES server configuration, installation and administration.  Project management; Launched their highly successful website ( and increased exposure and profitability for the firm. Opened 22 offices nationwide with myself and 3 employees. Deployed BES server, RightFax server, Telephone systems and network infrastructure, Terminal Servers, and Time Matters. Million dollar budget for the IT department.  Desktop services – XP, Vista.

    $50.00 /hr
    23 hours
  4. Prakash Jha

    Prakash Jha

    Asst. Manager (System Administration)


    Network Administration:-  Maintaining network and network equipments.  Trobleshooting network equipments like loadbalancer,Firewall  Maintained the network and coordinating with ISP in case of network related issues.  Ensuring maximum uptime of network.  Monitoring Network traffic using PRTG monitor.  Maintaining,Adding,Deleting firewall rules. System Administration:- Linux Server Administration  Maintaing and configuring various servers like Webservers (Apache & Tomcat), proxy server, mail server(Sendmail),Imap Server,Production servers,RHN Proxy server,DNS(Master and Slave),DHCP  Maintaining regular health check of all the servers and preparing reports for the same. Application Maintainence and Deployments  Code Checkout with the help of CVS and Compling the code with Netbeans.  Deploying the compiled code on Test and Production servers (Deployment)  Maintainece of Production servers and solving live issues related to production servers or apllication.  Creating tomcat instances for hosting application.  Loadbalancing of Virtual host(Apache) using mod_jk and tomcat instances. Security Auditing  Maintaining a team of Auditors responsible for Daily and Monthly security audits  Auditing and Maintainence of datacenter,firewall and Proxy server and creating daily report of it.  Working on centralized log monitoring tools like Nagios,Lightsquid,Splunk..  Sever Security (Linux security Recommendations)  Upgrading Patches on all Linux servers and Production servers using RHN Proxy server.  Monitoring Disk space, performance, memory utilization,quota for Prodution servers. Windows Server and Desktop Administration  Maintaining a team responsible for Desktop troubleshooting and Windows server administration.  PC assembling, troubleshooting, routine checkup and cloning  Preventive maintenance. And Inventory Management.  Having knowledge of LAN, WAN, TCP/IP, security, routing, terminal services, and remote services.  Installing and configuring IP addresses and subnets (DHCP Servers)  Installing and supporting the mail clients like Lotus Notes.  Configuring, troubleshooting desktops, laptops, printers and scanners.  Diagnose problem related to H/W and Updating softwares as per the requirement.  Working on Active Directory and windows server 2000,2008  User management, Group management and Assigning Quotas.  Remote services and TSgateway. Backup server and Backup Strategy  Defining a backup strategy for Daily,weekely and montly backups for server and user data.  Automating the backup process using scripts  Preparing a report on the backup server and submitting to the IT Director. Database Creation and Maintainence  Creation/Maintainence of Oracle 11G Database.  Taking Full Backup of the database using RMAN and restore using RMAN and cold restore.  Maintaining and Creating Standby Databases  Syncing all the Standby Databases with production database.  Applying new schema changes,Creating new Schema’s on Oracle server.  Maintaining Health Checks,performance and uptime of oracle server.  Installing and Creating MYSQL Database  Performance tuning of mysql database  Backup and restore of mysql database. Virtualization using EXSI  Working with EXSI 5.0/5.1 Severs.  Working on High Availabilty,Vmotion and DRS for all the EXSI hosts.  Maintaining all the EXSI hosts using Vcenter.  Modifying an Exsiting Guest system using Vmware Converter.  P2V conversion.  Adding new datastore and sharing it with all the EXSI hosts. Disaster-Recovery Planning  Lead Role in Disaster Recovery planning  Creating a Disaster Recovery Site and Scenario  Syncing all the Production Server with the DR-Server.  Maintaining the Database in sync using Block Level/Oracle Level replication.  Maintaining and Updating the Documentation for DR-Site and Changes made to DR-Site  Quarterly testing the DR-Site with Mock Failover.

    $30.00 /hr
    0 hours
  5. Rex Rupert Alemania

    Rex Rupert Alemania

    IT Support / System Administrator

    Philippines - Tests: 7 - Portfolio: 2

    A successful IT professional who has been with IT industry for 5 years. Below are the list of technical skills I have developed over the years: • Computer Hardware and Software Troubleshooting • Basic Networking (TCP\IP) • Background in Windows Server 2000/2003/2008 maintenance • Windows Domain Server Set-up (Active Directory) • Backup using Symantec Backup Exec 12.5 • Image management using Symantec Ghost Server. • Symantec Endpoint Protection management using SEPP manager • Windows update management using WSUS server • Windows Active Directory installation, setup, configuration, FSMO roles, AD Schemas, Sites and services, domain replication, domains and trusts, recovery of deleted users, creation of users, OUs and groups. • Microsoft Internet Security and Acceleration (ISA) management. • Maintenance and Management of Windows Servers (File Server, DHCP server, Call Copy Server, Print Server, SAV server, Pop3 server) • Windows Group Policy creation domain/site level. Linking of policy objects to OUs. • Background in Linux management • Can perform user training • Can perform Systems Administrator tasks. • VB scripting, Batch files scripting, Remote Installation Service, Microsoft WSUS • Windows DHCP scopes/superscopes creation, IP reservations, scope options, high availability, backup. • Windows DNS Records, Zones, Conditional Forwarding.

    $11.00 /hr
    224 hours