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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.

8

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Process improvement Searches

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  1. Rick Cabrera

    Rick Cabrera

    QA Tester, Lead and Business Analyst (SCRUM, Agile, Waterfall)

    Nicaragua - Last active: 1 day ago - Tests: 6 - Portfolio: 11

    Hello - My name is Rick Cabrera. I am a QA professional with over 10 years of experience, I have utilized Agile, SCRUM and Waterfall QA Methodologies - I have a strong understanding of the SDLC and I have experience testing software including Java Web applications, C# Applications, .NET, PL/SQL, API, Blackbox, Workflows, 1x1 calls, B2B, B2C, Mobile Applications, Mobile Web, XML testing and proprietary systems testing. I am bi-lingual and well versed in English and Spanish (english is my native language). I have experience with manual and automated testing. I have worked at various large entities in various roles within QA including tester, business analyst and QA Lead. In my roles as a lead I was in charge of handling the complete QA process for projects assigned to me including verification and functionality of all new requirements and ensuring that the product delivered met all the guidelines set forth in any project definition document or business requirement document. This also included team management and providing metrics to Project Managers or QA Management. During my roles in testing I have verified systems that served 15 million customers including systems supporting government agencies and medical companies. I have released over 30 projects in my role in QA which has introduced many new technologies, brands, automation and various innovations which have impacted customers directly and indirectly. The introduction of automation to Customer Service Centers has reduced call rates, in one instance (TracFone Automated Self-Healing) an estimated 60,000 cases were resolved within the first 15 minutes of the systems release, 60,000 calls eliminated in 15 minutes. I posses a high level of adaptability to new software languages and technologies. I am a quick worker and am very thorough and analytical when it comes to any work that I do. I am also very proactive and will provide feedback and recommendations when it comes to requirements or UI design. If you need anything specific especially related to Software Quality Assurance please be sure to look through my resume, my projects and my references. References can be found on my LinkedIn Page http://www.linkedin.com/in/rickcabrera

    $20.00 /hr
    1,351 hours
    0.00
  2. Genold Banares

    Genold Banares

    G-Tech Solutions

    Philippines - Last active: 25 days ago - Tests: 3 - Portfolio: 1

    Motivated and Technically Inclined, IT professional with solid experience in delivering technical solution through translation of functional requirements into system design or programming. Prepares technical specifications or documents. Facilitates data migration. Ensures quality software prior to deployment. Flexible, hardworking and competent with demonstrated ability to easily bridge cultural differences. Thrive in pressure and deadline-driven environments. Excellent communication and team-building skills.

    $6.00 /hr
    47 hours
    0.00
  3. Lovella Balverde

    Lovella Balverde

    Quality Assurance Specialist - Analytics Team / BPO Operations TL

    Philippines - Last active: 5 months ago - Tests: 1

    I am an organized person and a fast worker. I'm Responsible, highly resourceful, detail-oriented, reliable, goal-oriented, relentless, self-motivated, open-minded, and willing to learn. Why choose me: 1. More than 9 years of professional experience in BPO industry. Three years of which was devoted as Quality Assurance Specialist. Responsibility includes the following: -evaluate agent's performance; recommend and provide corrective/preventive actions through coaching -handling multiple accounts or Support Groups -analyzed data/prepares analysis/reports to communicate outcome of quality activities -acts on ideas to develop new processes/process improvement -worked collaboratively and as part of a team 2. Experienced Team Lead/Supervisor. Responsibility includes, -coaching, mentoring & provide updates on Team & individual performance -come up with initiatives that will help the team achieve its goals & target metrics

    $5.50 /hr
    0 hours
    0.00
  4. Achal Saraiya

    Achal Saraiya Agency Contractor

    Software Analysis and Solution Manangment

    India - Last active: 03/02/2014 - Tests: 2

    I have been working on various projects in my Job as well as consulting. These includes complex access management system, Test automation framework in php and perl, C programming, prototyping, Requirement analysis, Excel Dashboard, Creative Presentations, Testing, Business process analysis.

    Associated with: The Mind Tracks

    $11.11 /hr
    4 hours
    0.00
  5. Christine Busary

    Christine Busary

    Senior Website & App Developer

    Australia - Last active: 2 months ago - Tests: 2 - Portfolio: 5

    Over 5 years experience providing web design service to Australian companies across a range of industry's such as Accounting, Finance, Consulting, Health and Beauty, Automotive and Non-for-Profit to name a few. Experience working closely with clients to understand clients design requirements to develop a design that is relevant, aesthetically pleasing and user friendly. Over 3 years experience working with and managing a web development team to deliver web based platforms for client companies. Complexity ranges from simple multi-page websites and e-commerce websites to complex database driven platforms and large e-commerce platforms with thousands of products. Management of deliverables through project life cycle through application of project management methodologies and core project management principles. Over 5 years experience working as a Business/Process Analyst. Working on a variety of large scale projects with Australian big 4 banks across software development and process improvement. Capturing system requirements, documenting use cases, capturing and documenting process information and process maps, stakeholder management are some of the key areas I have solid applied experience.

    $20.00 /hr
    0 hours
    0.00
  6. Ma Cheryll Gavilla

    Ma Cheryll Gavilla

    Business Analyst/Manufacturing Engineer

    Australia - Last active: 2 days ago - Tests: 1

    A Bachelor of Computer Engineering degree recognised by Engineers Australia, with 6 years' experienced working as a Product Development/Process Engineer and 2 years’ experience as Business Process Analyst. My skills include: Product Development/Process Engineer -Developing technical drawings including work orders, bill of materials and process flowchart to deliver excellent quality of products -Coordinating with Sales, Quality Control and Production department to formulate process improvement and increase productivity -Negotiating with Customers and Suppliers through business meetings Business Process Analyst -Implementing policies and procedures to standardize process -Coordinating and managing requirement definition, Gap Analysis and requirement management across the delivery lifecycle -Executing User Acceptance Testing (UAT) My roles have required technical skills, keen attention to detail and strong communication skills to negotiate with customers and suppliers.

    $10.00 /hr
    0 hours
    0.00
  7. Neelam Kaur

    Neelam Kaur

    Surface Pattern Designer

    India - Last active: 1 month ago - Tests: 2 - Portfolio: 2

    Designing Fabric Prints for Apparels, Kids and Stationary. My Website : surfacenest.wix.com/surfacenest Designed Kids Swimwear Print for an International Client Besides, I had been professionally working as Online Account Manager for Website, Business Process Documentation, Training Manuals, Market Research, Process Improvement, Design course content, Presentations, Data Entry and Website/App Wireframes

    $11.11 /hr
    0 hours
    0.00
  8. Sudipta Choudhury

    Sudipta Choudhury

    Program/ Delivery / Presales /Practice and Content Management

    India - Last active: 17 hours ago - Tests: 2

    I am a BE and a PGDM having 22 years of experience in different areas of technology and also contribute to content for the company's website, technical content, and RFI responses. I also review or edit content from my team before publishing. Also, I have considerable experience in project management, program management and delivery management and process improvements.

    $27.78 /hr
    9 hours
    0.00
  9. Jasvinder Singh

    Jasvinder Singh Agency Contractor

    Jasvinder Singh

    United States - Last active: 29 days ago - Tests: 5

    US based, very approachable senior IT professional seeking to build long term relations with clients by delivering on time, in budget and quality software products. I can be reached out anytime through e-mail/phone. I can support my client in multiple technology areas, including but not limited to website development, database administration, system administration. Can help clients to make better technical/strategic decision in any area of technology. To build my reputation among my clients, I can provide very senior level references from large organizations with USA. On request basis, can also share my public profile/experience.

    Associated with: AzTec Services LLC

    $27.78 /hr
    0 hours
    0.00
  10. Fabiano Brandão

    Fabiano Brandão

    Customer Service Coordinator

    Brazil - Last active: 4 months ago - Tests: 1

    Over 9 years of management experience and over 6 years in Customer Relations involving major logistics planning and execution; • Professional experience in e-commerce (fashion and home decoration websites), retail, manufacturing and textile industries; • Especially knowledgeable in providing technical assistance, running call centers (front and back office), managing social media, handling ombudsman referrals, and liaising with legal and public relations departments and media outlets; • Much experience processing call center outsourcing and internalization; • Customer-oriented vision, analytical problem-solving skills, and directed focus on achieving the lowest possible ratio of company cost to customer satisfaction for the company; • Adept at coordinating between different department sections and corporate levels; • Experience implementing e-commerce platforms; • Experience using KPIs to index performance in terms of service level, productivity and annual budget projections; • Experience mapping processes to attain continual improvement in customer care and service flow (from logistics to after-sales).

    $13.33 /hr
    0 hours
    0.00