Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Rick Cabrera

    Rick Cabrera

    QA Tester, Lead and Business Analyst (SCRUM, Agile, Waterfall)

    Nicaragua - Last active: 1 day ago - Tests: 6 - Portfolio: 7

    Hello - My name is Rick Cabrera. I am a QA professional with over 10 years of experience, I have utilized Agile, SCRUM and Waterfall QA Methodologies - I have a strong understanding of the SDLC and I have experience testing software including Java Web applications, C# Applications, .NET, PL/SQL, API, Blackbox, Workflows, 1x1 calls, B2B, B2C, Mobile Applications, Mobile Web, XML testing and proprietary systems testing. I am bi-lingual and well versed in English and Spanish (english is my native language). I have experience with manual and automated testing. I have worked at various large entities in various roles within QA including tester, business analyst and QA Lead. In my roles as a lead I was in charge of handling the complete QA process for projects assigned to me including verification and functionality of all new requirements and ensuring that the product delivered met all the guidelines set forth in any project definition document or business requirement document. This also included team management and providing metrics to Project Managers or QA Management. During my roles in testing I have verified systems that served 15 million customers including systems supporting government agencies and medical companies. I have released over 30 projects in my role in QA which has introduced many new technologies, brands, automation and various innovations which have impacted customers directly and indirectly. The introduction of automation to Customer Service Centers has reduced call rates, in one instance (TracFone Automated Self-Healing) an estimated 60,000 cases were resolved within the first 15 minutes of the systems release, 60,000 calls eliminated in 15 minutes. I posses a high level of adaptability to new software languages and technologies. I am a quick worker and am very thorough and analytical when it comes to any work that I do. I am also very proactive and will provide feedback and recommendations when it comes to requirements or UI design. If you need anything specific especially related to Software Quality Assurance please be sure to look through my resume, my projects and my references. References can be found on my LinkedIn Page http://www.linkedin.com/in/rickcabrera

    $20.00 /hr
    1,151 hours
    0.00