Business IT Support - Help Desk Services - IT Managed Services
Last active: 3 days ago
I would like to contribute my 16 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior.
Simple and Affordable IT Solutions for Small Businesses
Fixed, predictable monthly fee for all services with no surprises or hidden costs!
Remote Monitoring and Management
Help Desk Services
Microsoft Office Support
Hosted Exchange Online
3rd Party Applications Support (Any software or applications that you use, we can provide support)
Active Directory Support (password resets, creating user accounts, assigning permissions and more)
Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more)
Microsoft Azure Support
Virtual Cloud Desktops
Mobile Device Setup/Support
Unlimited Phone/Email/Remote Support
Managed Antivirus and Security
Managed Online Data Backup
Preventive Computer Maintenance
Third Party Vendor Management
Service Level Agreement (SLA)
VOIP Services and Support - very low phone plans for your office
Reports on tickets submitted at the beginning of each month
I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises!
Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.