Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
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  1. Anton T.

    Anton T.

    MODx Developer / PHP / MySQL / JS / Linux

    Russia - Last active: 9 days ago - Tests: 9 - Portfolio: 22

    MODx Revo/Evo developer. Over the last 9 years of working in web developing industry. I have experienced as team working (including team leader position) as well as independent freelancer. Now scope of my professional interests range from light-weight web sites to highload portals and startups. In recent years I'm developing sites mostly based on MODx CMS/CMF, but i also worked with other frameworks: Zend Framework, osCommerce, UMI.CMS, Bitrix, WordPress, Joomla and about 3-5 self-made nameless CMS. Also I have strong expirience in integration of 3rd party applications, payment systems API (Card gateways, PayPal, SMS gateways, WebMoney, Yandex.Money, RBK.Money, Money[at]Mail.ru, Qiwi), websites optimization (according to GTmetrix and Google Page Speed Test). In addition, I possess high-quality 2 years expertise in software and web testing. At your service!

    $33.33 /hr
    1,253 hours
    4.98
  2. Lucia R.

    Lucia R.

    Infusionsoft : Expert - Consultant - Couch - Training | Customer Hub

    United States - Last active: 5 days ago - Tests: 9 - Portfolio: 10

    Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Billing Automation, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk/upWork, more than 2,300 hours, worked 60+ jobs with a 5 Stars feedback and a TOP RATED badge. I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub, LeadPages, PlusThis, iMember360 and Wordpress. I can now help you and your business grow by doing the same. I can also teach you 1 on 1 or train your team on how to use Infusionsoft efficiently including sharing my own tricks and works around. I will gladly give you my advice on any existing campaign or provide you with ideas on how to use Infusionsoft to its full potential saving you time and money by automating tasks and process. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science/ Consultant Certified), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX, Towers Watson & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. were I've won top awards. 100% fluent in Spanish & English, able to translate and/or transcript in either.

    $78.00 /hr
    2,393 hours
    5.00
  3. Ujjwal D.

    Ujjwal D.

    Expert in Excel (VBA Macros) / PDF Forms / VA

    India - Last active: 16 hours ago - Tests: 12 - Portfolio: 7

    Expert in Microsoft Excel / VBA / Macros and various other administrative tasks. Experienced in PDF Fillable Forms, Transcription of documents from/to PDF/Excel/Word. Take up Data Entry jobs for my back office team. Have provided excellent service to all my clients for more than two years on Upwork (formerly oDesk) and earned fantastic feedback and superb star rating. Upwork has tagged me as a TOP RATED and have 100% Job Success. My strengths include: - a good team player with excellent oral and written communication skills - friendly and professional demeanor - self starter / multi-tasker - maintain deadlines - 18 years of experience in formal jobs

    $22.22 /hr
    2,076 hours
    4.99
  4. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Last active: 16 hours ago - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    7,881 hours
    5.00
  5. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 16 hours ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $39.00 /hr
    3,086 hours
    4.99
  6. Tushar S.

    Tushar S. Agency Contractor

    Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    India - Last active: 24 days ago - Tests: 8 - Portfolio: 2

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.

    Associated with: Icon Technologies

    $33.33 /hr
    1,995 hours
    4.66
  7. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 16 hours ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,239 hours
    5.00
  8. Kenneth G.

    Kenneth G. Agency Contractor

    Chat, Phone, Email, Ticket, Web Hosting Technical Support

    Philippines - Last active: 16 hours ago - Tests: 7 - Portfolio: 21

    Knowledgeable in website / database transfers, linux server admin, email setup, WHM / cPanel, Plesk or other control panels, cloud / shared / dedicated hosting, WHMCS, Zendesk, domain / dns management, PhpMyAdmin, SSH, Apache / mySQL / PHP configurations, salesforce, help desk, linux and windows technical support. Can do admin / IT tasks too, I'm experienced using PhotoShop, InDesign, Spreadsheets, Google Apps, WordPress CMS, content moderator, Adobe Acrobat, Microsoft Office, simple router configurations, OpenDNS setup for web filters, email client software setup (Outlook, Windows Live Mail, Mac Mail, etc.), installing/uninstalling hardware drivers or softwares, and others. Might want to ask me what you need maybe I can do it too. But I am seeking more opportunities in the web hosting industry.

    Associated with: Tormis

    $27.78 /hr
    7,389 hours
    4.99
  9. Sebastian Monoranu

    Sebastian Monoranu

    Systems/Network Engineer

    Romania - Last active: 3 months ago - Tests: 7

    Mr. Monoranu is a systems engineer, specializing in on-demand software and cloud computing solutions. He also has proven experience in the development and maintenance of GIS and business intelligence software solutions. He currently holds the position of System Engineer at Devfactory, providing technical know-how and maintenance for a number of different SaaS applications and cloud environments. He has held this position since graduating with an engineering degree in Computer Science.

    $30.00 /hr
    9,422 hours
    5.00
  10. Lex Clay

    Lex Clay

    Experienced IT Professional

    United Kingdom - Last active: 10/23/2014 - Tests: 2 - Portfolio: 1

    I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

    $27.78 /hr
    1,590 hours
    5.00