Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 178 Technical Support projects are completed every quarter on Upwork.

178

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: June 1, 2015
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  1. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 20 hours ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $39.00 /hr
    3,020 hours
    4.99
  2. Anton T.

    Anton T.

    MODx Developer / PHP / MySQL / JS / Linux

    Russia - Last active: 21 days ago - Tests: 9 - Portfolio: 22

    MODx Revo/Evo developer. Over the last 9 years of working in web developing industry. I have experienced as team working (including team leader position) as well as independent freelancer. Now scope of my professional interests range from light-weight web sites to highload portals and startups. In recent years I'm developing sites mostly based on MODx CMS/CMF, but i also worked with other frameworks: Zend Framework, osCommerce, UMI.CMS, Bitrix, WordPress, Joomla and about 3-5 self-made nameless CMS. Also I have strong expirience in integration of 3rd party applications, payment systems API (Card gateways, PayPal, SMS gateways, WebMoney, Yandex.Money, RBK.Money, Money[at]Mail.ru, Qiwi), websites optimization (according to GTmetrix and Google Page Speed Test). In addition, I possess high-quality 2 years expertise in software and web testing. At your service!

    $33.33 /hr
    1,253 hours
    4.98
  3. Lucia R.

    Lucia R.

    Infusionsoft : Expert - Consultant - Couch - Training | Customer Hub

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 10

    Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Billing Automation, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk/upWork, more than 2,300 hours, worked 60+ jobs with a 5 Stars feedback and a TOP RATED badge. I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub, LeadPages, PlusThis, iMember360 and Wordpress. I can now help you and your business grow by doing the same. I can also teach you 1 on 1 or train your team on how to use Infusionsoft efficiently including sharing my own tricks and works around. I will gladly give you my advice on any existing campaign or provide you with ideas on how to use Infusionsoft to its full potential saving you time and money by automating tasks and process. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science/ Consultant Certified), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX, Towers Watson & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. were I've won top awards. 100% fluent in Spanish & English, able to translate and/or transcript in either.

    $78.00 /hr
    2,386 hours
    5.00
  4. Shelly M.

    Shelly M.

    Technical Support, Virtual Assistant, Certified Internet Researcher

    United States - Last active: 1 day ago - Tests: 3

    I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

    $27.78 /hr
    3,975 hours
    4.62
  5. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Last active: 20 hours ago - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    7,712 hours
    5.00
  6. Tushar S.

    Tushar S. Agency Contractor

    Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    India - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.

    Associated with: Icon Technologies

    $33.33 /hr
    1,991 hours
    4.66
  7. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 20 hours ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,123 hours
    5.00
  8. Shahzad Ali

    Shahzad Ali Agency Contractor

    Wordpress Expert,Web Developer,Responsive Sites,WP WooCommerce,Uptades

    Pakistan - Last active: 20 hours ago - Tests: 7 - Portfolio: 138

    I'm TOP RATED and oDesk verified senior WordPress developer with over five years of experiences in WordPress. I am also a senior HTML developer with extensive experience in building high quality sites and Responsive as well. My goal is to provide high quality services. I always try to make long-term position for web development companies. I am very hard worker, good English speaker and with good experience. I have following Specialties in web development: - modifying existing theme, - themes editing, * HTML, * customizing, + make new website, + migrations, + design to HTML, + HTML to WordPress, + modifying themes My experience * I worked in Future Web Development as a web developer. * In the Future Web Solution I worked as a senior WordPress developer. - I have developed a wide range of skills in WordPress Development. - I worked as a WordPress Expert in the National Technologies. - Internet Security, WordPress, Security Engineering

    Groups: Application Developers Alliance, Bluehost Developers and Designers...

    Associated with: Future Web Solutions

    $27.78 /hr
    6,477 hours
    4.90
  9. Kenneth G.

    Kenneth G. Agency Contractor

    Chat, Phone, Email, Ticket, Web Hosting Technical Support

    Philippines - Last active: 20 hours ago - Tests: 7 - Portfolio: 21

    Knowledgeable in website / database transfers, linux server admin, email setup, WHM / cPanel, Plesk or other control panels, cloud / shared / dedicated hosting, WHMCS, Zendesk, domain / dns management, PhpMyAdmin, SSH, Apache / mySQL / PHP configurations, salesforce, help desk, linux and windows technical support. Can do admin / IT tasks too, I'm experienced using PhotoShop, InDesign, Spreadsheets, Google Apps, WordPress CMS, content moderator, Adobe Acrobat, Microsoft Office, simple router configurations, OpenDNS setup for web filters, email client software setup (Outlook, Windows Live Mail, Mac Mail, etc.), installing/uninstalling hardware drivers or softwares, and others. Might want to ask me what you need maybe I can do it too. But I am seeking more opportunities in the web hosting industry.

    Associated with: Tormis

    $27.78 /hr
    7,375 hours
    4.99
  10. Rizwan Abbasi

    Rizwan Abbasi Agency Contractor

    Smartphone Developer, Wordpress Engineer, PHP, Codeigniter Programmer

    Pakistan - Last active: 1 day ago - Tests: 7 - Portfolio: 29

    Feel free to contact me for, - Mobile Website Development - Mobile Site Development - Smartphone Website Development - Smart Phone Simulator Development for your Website - Shopping Carts - Ecommerce store development - Mobile Redirection Scripts - Wordpress Websites' Management - Implementing Wordpress Security - Wordpress Websites' maintenance - Developing Membership Websites - Developing Custom Affiliate Websites - Developing High Quality Squeeze Pages I am experinced in developing websites for smartphones (iPhone, Android, Black Berry and etc). I am also experienced in developing websites using CMS. I have experience of using Genesis child themes framework, Elegant themes, Themeforest themes and Woo Themes. Moreover, I am proficient in Wordpress security where I can take appropriate measures to properly secure your website. I have developed wordpress blogs/ websites, written articles/ web content, done SEO /SEM over the last 4 years.I am looking forward to work with a company in order to polish my professional skills. Some of the websites I have developed, Smartphone Based Websites http://mistersearch.mobi http://m.DynamicOnlineConsulting.com http://m.VideoMadeEasy.com.au http://WineryTrailBlazer.com http://www.DanetteHibberd.com http://TotalTileCare.com http://CookingForBlokes.com.au Desktop Based Websites http://BetterBuiltHomes.com.au http://www.PCBServices.com.au http://WomensInnerWisdom.com.au http://CookingForBlokes.com.au http://TotalTileCare.com http://PenrithTiles.net.au http://AussieFurnitureCare.com.au http://WineryTrailBlazer.com Here are among some of the popular plugins I have used, All in One SEO Pack Contact Form 7 Google Analytics Google XML Sitemaps Generating Robots.txt file Easy Privacy Policy Premium Plugins: Revolution Slider EzMobileSiteGenerator S2Member (Complete membership solution) WP Mobile Pro WP Twin WPIMC - Autoupdate Remote Blogs WP Robot WP Zone Builder Easy Azon Optimizepress Review Azon Featured Posts PluginBuddy Mobile Video Showcase WP Pipeline Gravity Forms Mobile Device Detect - MDD Mobile Simulator Pro Premise Traffic Player Advanced Video Gallery Plugin WP Legal Pages WP OptBox Wp Optin Pro WP Pin Pro Membership Premium 3.3 (develop membership websites)) Affiliates Premium (develop custom affiliate websites) Premium Themes: Genesis Child Themes Elegant Themes Woo Themes WPLeadPro WP Theme Socrates WP Themes iThemes CleanBiz ElegantBiz LeadGenBiz Offline Business Themes Pro Affiliate Theme SALES PRESS PRO Framemarket Themeforest themes Shopping Carts: WP e-commerce WooCommerce WP Cart For Digital Products Marketpress Optin Forms/Mailing Lists: Aweber Mailchimp Languages: PHP/MySQL HTML CSS (It is long debate that CSS is a language or not) Java Java SWING C++ ANTLR (Compiler Construction) Tools: Adobe Dreamweaver Adobe Photoshop CS Eclipse Basecamp Insightly Google Docs/Drive Filezilla Market Samurai (Premium) SENuke (Premium) Keyword Tool - Google Adword Website Security: Domain Security Pro WP Internet Management Control Center I am also expert in troubleshooting and website customization as I was providing technical support of WP website for an outsourcing company.It was also my responsibility to choose domain names and register these on GoDaddy.

    Groups: Application Developers Alliance, Bluehost Developers and Designers

    Associated with: Devine Softwares Agency, COMSATS IT Center

    $25.00 /hr
    1,311 hours
    4.96