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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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Karan S.

Karan S.

World-Class Communicator & Back-Office Supporter

India - Portfolio: 1

Born and raised in Miami, FL. Graduated summa cum laude form the great University of Queensland, Australia. I have lived and worked all-over the places form America to New Zealand. I am a world-class communicator and an well-experienced back-office supporter. I have sound experience over wide range of fields starting form technical support to administrative support. In addition, I have worked with innumerable international clients form all over the globe.

88% Job Success
$6.00 /hr
176 hours

Jean Paul Paredes

Jean Paul Paredes

Tech Support,Real-Estate VA,Excel Macro Programmer

Philippines - Tests: 2 - Portfolio: 14

In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS). Working as freelance programmer providing applications to local clients for better and faster data processing - 4 years as Computer layout Artist/Designer at a local printing press designing calling cards, book covers, flyers, leaflets, streamers, banners, soap box and more, then printing the designs to large format printers and machines or forwarding the designs (with print and crop marks) to the imaging department for printing. - 2 years as Computer Graphics Artist/Designer at an advertising company taking pictures of food products, burgers, drinks, breads and other store items and designing posters, streamers, flyers, fast food menu - 3 years as Call Center Technical Support Representative handling technical and partly billing calls for U.S. customers. Troubleshooting internet, Voip phones, and IPTV issues and logging each interaction to CRM - 9 months as Data Analyst responsible for making weekly seat plan for each teams on a 3-floor call center building. Creating Excel reports from data collected from other departments. Making sure stations are ready and working. Creating and maintaining Excel Macros particularly the macro that assigns seats to each agents/teams on the floor. - 3 months working as Technical Support Representative for a Canadian Web Hosting Company helping customers with their issues like navigating CPanel or PLESK, troubleshooting issues that makes website inaccessible. - Online Admin or Virtual Assistant for an online store that sells T-shirts. Contributing in T-shirt designs and editing, uploading and managing online store ads. - Customer Service Representative for Online PC Solutions receiving calls from customers needing help with computer issues like removing viruses and spyware then connecting a technician to the customer's computer to start the troubleshooting. - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate updating online ads, posting to Craigslist, Postelts and other real estate websites. - Data Encoder and Keyword researcher assistant searching for manufacturers of a product and retrieving their information into a spreadsheet. - Ebook Proof Reading formatting Word documents sent by writers and removing/correcting highlighted spelling issues then formatting /preparing the doc for conversion to Ebook. - Admin Assistant/IT/Dispatch Control/Transportation Services managing and monitoring daily dispatches and appointments, reminding freelance drivers of appointments, calculating fees/charges per miles, updating the tracking and monitoring page. - Real Estate Excel Macro Programmer creating Excel macro programs for various data processes making fast, accurate, and convenient solutions. - Zendesk Ticket Support responding to customer issues sent through Zendesk ticketing and troubleshooting/reproducing reported bugs. Community administrator. - PHP/MySQL Database Programmer (Beginner/Hosting Websites) creating simple websites for clients Skills: - Technical Troubleshooting, Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners through Adobe Photoshop, Illustrator, or Indesign. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar, Excel - Basic PHP and MySQL - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

100% Job Success
$5.56 /hr
12,473 hours

S.m.iftekhar U.

S.m.iftekhar U.

Professional Virtual Assistant & Website Designer

Bangladesh - Tests: 4 - Portfolio: 3

During last few years,I have developed my skills of communication with my clients who was wanting to work with me.I have great Telemarketing & Appointment setting experience to generated new deals for any company who focuses on wanting for develop their own business. I also have a great experience in the following areas: Website design with any web developing language like HTML, CSS ,PHP ,Wordpress and so on. At a Glance Services I Offer: -Appointment Setting -Cold Calling -Lead Generation -Data Entry -Web research -Website Design Thank you very much for reading me and looking forward to work with you. Thanks S.M.Iftekhar Uddin

$3.00 /hr
196 hours

Jaspreet S.

Jaspreet S.

Excellence in PSD's to WordPress, Woocommerce, API's

India - Tests: 1 - Portfolio: 8

✔ Over the last 7 years, I have been working very closely with US and Canadian Clients. My Expertise lies in PHP, Mysql, AJAX, JQuery, MVC, CodeIgniter, XML, HTML5, CSS3, BootStrap, Responsive, Mobile Website, WordPress, Magento, OpenCart, Shopify, Adobe Business Catalyst, Weebly, Joomla and Amazon Web Services. I cater to diverse requirements ranging from simple shopping carts to complex social networking websites. Below is a brief listing of the types of websites developed by me: ✔ CMS and Corporate Websites ✔ E-commerce and Merchant Solutions ✔ Social networking and sharing websites ✔ Real estate and Auction websites ✔ Daily Deals, coupon based websites ✔ Travel, tourism and hospitality websites ✔ Education/Job related websites ✔ Open Sources and 3rd Party software ✔ Image Galleries, Videos and Music ✔ Micro websites: Insurance, Health & Diets etc My Strengths and Skills are listed as Below: *Experience in PHP4, PHP5, MySQL5, AJAX, MVC, XML, JavaScript, HTML5, Responsive, CSS3, Bootstrap 3.0, XHTML, JQuery, Linux, LAMP, WAMP, DNS, Amazon S3 Bucket, Git, Bitbucket, SVN, AF Hosting Server *Frameworks & CMS: WordPress , Magento, Joomla, Drupal, CakePHP, Slim Framework, Codeigniter, Zend Framework, OSCommerce, CMS Made Simple, Zen Cart, Xcart, Big Commerce, Sugar CRM, Vtiger, PinnacleCart, Volusion, 68classifieds, Adobe Business Catalyst, Shopify, Weebly and Yahoo Stores etc *Payment Gateways: Paypal (Standard, Pro, payFlow, Express, Adaptive),, Protx, Payex, Yahoo Stores, Google Wallet, Amazon checkout, EBS, SagePay, PayU, CCAvenue, WorldPay *APIs: Google Map, Google Translator, Google Analytics & Adwords, Picasa, Gmail Login, Amazon, Yahoo, Facebook, Twitter, SMS *User Interface and Design: HTML5, XHTML, CSS3, JQuery, Dreamweaver, Adobe Photoshop, Image Ready, CorelDraw

67% Job Success
$9.88 /hr
494 hours

Glyza joy M.

Glyza joy M.

Web Design/ Photoshop / CSR / SEO / Appointment Setting

Philippines - Tests: 7 - Portfolio: 22

Currently, I have a team ready for appointment setting, CSR and phone management. Internet Fiber wired connection that runs up to 5mbps, PC unit Dual core, 2gb RAM. Web Development and Design. Photo Editing and enhancing. I'm a recent Customer Care Representative of a Telecommunications Company based in US. Basically I've handled Customer Support, Finance and Basic Troubleshooting. I'm a former ICT Teacher of Secondary Students teaching Computer Programming and Web Page Designing with Database. (Visual Basic 6.0, Gambas, Dreamweaver, Bluefish, MS Office, Open Office , MYSQL, Open Office Base). It also include Photo Editing, I'm currently using Adobe Photoshop CS6. I'm also a Data Entry Specialist, paying attention to details. Accomplish task in time.

81% Job Success
$10.00 /hr
1,532 hours

Vilma Caasi

Vilma Caasi


Philippines - Tests: 2

I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of the company. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills.

89% Job Success
$8.00 /hr
5,185 hours

iya rey

iya rey Agency Contractor

Experienced Lead Generator and Telemarketer

Philippines - Tests: 1

I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of the company. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills. Although I am new to oDesk, I've gained relevant work experience throughout my career. I am a BPO Professional with extensive experience in contact centers. Over the last 6 years, I was involved with both voice and back office processes. My core competencies include service delivery, client relations and people management. With the skills and knowledge I have gained all throughout my career, I can already consider myself as a perfect example of an agent you are looking for.

Associated with: Paramount Telemarketing Laguna, Globex911

$6.67 /hr
244 hours

Jonathan T.

Jonathan T. Agency Contractor

Lead Generator, Telemarketer , Cold Caller, Appointment Setter

Philippines - Tests: 2

I've been in the call center industry for 3 years. I handled accounts like magazine offer, timeshare, diabetic account lead generation, appointment setting, cold callings, data entry , web research. I was a telemarketer, telesales, customer service representative. I am very dynamic, competitive individual. I was consistent top seller with my previous companies.

Associated with: VWP Manpower Agency

$5.00 /hr
525 hours

Jacqueline louise O.

Jacqueline louise O. Agency Contractor

data entry specialist/ web researcher/ E-commerce/Lead generation

Philippines - Tests: 4 - Portfolio: 16

i am a fast learner and willing to be hired immediately and i want to apply a job that fits my qualification. Over the last few years of working online, I have developed my skills in Data Entry and Research jobs. I am hard working and dedicated to my work. I do Research, Ads posting, VA, Data Entry,WordPress,Photoshop,etc. I am aiming to satisfy my employers by giving all the best that I can in order to do my job well. To all the employers, thank you so much for giving me the opportunity to work with your company.

Associated with: J.L.O.

94% Job Success
$5.00 /hr
4,242 hours

Caselyne S.

Caselyne S. Agency Contractor

Telemarketer / Appointment Setter / Web Page Designer

Philippines - Tests: 4

Summary of My Skills: *Able to make sales and set appointments (giving quality customer service). *Effective in communication and organizational skills. Able to communicate effectively both in verbal and written. *Skilled in presenting complex ideas. *Able to learn quickly and use basic or new computer programs / applications. *Experience in designing web pages using HTML, PHP, SQL, Javascript, and CSS. And also programming basic computer applications using Visual Basic, PHP and C++.

Associated with: VWP Manpower Agency, VWPMA Business Development I

81% Job Success
$5.56 /hr
562 hours