Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.

731

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: May 1, 2015
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  1. Linda Matos

    Linda Matos

    Customer Service/Appointment Setter

    United States - Last active: 2 months ago - Tests: 4

    I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.

    $40.00 /hr
    285 hours
    5.00
  2. Saz A.

    Saz A.

    Expert Technical Recruiter/ Staffing Sales

    Pakistan - Last active: 2 days ago - Tests: 8 - Portfolio: 4

    My skill set spans both HR and Sales. I specialize in candidate sourcing and recruiting, along with policy and procedure development and performance appraisals. I am available for long or short term, part-time consulting assignments that focus on full-cycle recruiting and development of staffing processes. I have a paid LinkedIn Recruiter Lite membership; access to major US Major job boards and employ advanced Boolean search tactics. Typical positions I have recently recruited for include Java Programmers, QA, Business and Applications Analysts, Field Engineers, CCNA, MCSE certified Systems and Network Engineers, Solutions Architects, Datacenter management and engineers, Web design and e-commerce marketing roles. Technical skills recruited for include: Linux, Windows OS, Mac OS, Ruby, Ruby on Rails, Python, Java, C, C++, C#, JavaScript, Clojure, Objective-C, Cocoa, PostgreSQL, LAN/WAN, TCP/IP, Client/Server architecture, Web design and development, Network and Data Center Operations.. Fully equipped home office including dedicated business phone, high speed internet and Skype.

    $13.33 /hr
    1,251 hours
    4.70
  3. Vilma Caasi

    Vilma Caasi

    CSR/Telemarketer

    Philippines - Last active: 8 hours ago - Tests: 2

    I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of the company. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills.

    $6.67 /hr
    4,778 hours
    4.80
  4. Briana Mills

    Briana Mills

    Efficient and Productive

    Mexico - Last active: 15 days ago - Tests: 5

    Hello all, My name is Briana. I am a computer programmer as well as an experience PR Specialist. I handle tasks with finesse that cannot be matched by any other. I am a FULL STACK Dev with a few years of experience as well as a degree in computer programming. I'm well spoken and a native English speaker. If I have the necessary skills for your project please do not hesitate to contact me. I am available now. Cheers

    $15.00 /hr
    0 hours
    5.00
  5. Pamela rose C.

    Pamela rose C. Agency Contractor

    Online Mktg,eCommerce,SEO and SMM Proj Manager,Experienced VA

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 13

    Working for a number of years helped me develop an exceptional attention to detail, have outstanding interpersonal skills and the determination to get tasks done. My objective is to obtain a position that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement.

    Associated with: Online VIP

    $16.67 /hr
    1,679 hours
    4.83
  6. Julia Miller

    Julia Miller

    WORLD OF WARCRAFT/GAME TESTER/SCRIPTWRITER

    United States - Last active: 11/30/2012 - Tests: 2 - Portfolio: 6

    I am very interested in quality assurance testing in the gaming world. I would consider myself a veteran and expert of World of Warcraft after my many years of playing. I am a EXPERT at WOW (World Of Warcraft) Reviews, Article Writing, Scriptwriter, Videos, Tips, Techniques, Blog Writing, Scripts and Making In-Game Videos with or without voice for all World of Warcraft Content and Recently Mists of Pandaria. MMORPG, MMO, Voice Over, Digital Art, Anthropormorphic Artist. I also enjoy seeking out bugs and glitches in the game and looking for even the smallest mistakes. Game quality is very important to me. I am very interested in Writing Gaming Reviews, Articles, and Blogging and development of a large range maps and mod testing. I am well qualified physically and intellectually in COMPLETE game testing of new games or development projects, also along with reviewer, writer, and game tester. I would enjoy a concept artist opportunity. I have self taught myself how to draw since age 7 (another hobby of mine). My art is more fantasy based. Examples can and will be provided. I would be seeking opportunities in Data Entry, Online Research, Customer Service, Lead Generation, Data Mining, Telemarketing, Phone Support, Appointment Setting, Internet Research, I am just starting out on my own and am looking to gain experience and eager to work hard. Please consider me for any assignment. USA based. And a Very Hard Worker!!

    $13.33 /hr
    67 hours
    5.00
  7. Pam H.

    Pam H.

    OFfice & Project Management | PODIO | SEO| Brand | PPC | Remote Mgmt

    United States - Last active: 08/08/2014 - Tests: 16 - Portfolio: 17

    Do you want it done right the first time? Motivated self achiever, organized, multifaceted skills aid in orchestrating tasks and details to achieve project goals. Experience with on and offshore teams, dedicated team player, committed to excellence, while working in challenging and innovative global dynamic environments. To enhance my working capacities and contribute to the growth of the organization. Determination and commitment to enriching my knowledge in the field of web design and development. Current Odesk Silver Club Member. US native English speaking, self assessed and high scoring Odesk skills tests, in addition you'll find a copy of my transcripts proving my English, editing, and skills abilities. Take charge (if required), conscientious, creative, quickly adaptable, dependable. Wordpress and Joomla, server installation to content and maintenance. Do you need an in house or remote office or project manager? Project Management Podio: Ensure schedules and objectives are clearly communicated and tracked across Podio resources and projects. As Podio administrator; Apps creation and set up, assign tasks, create workspaces, manage and track projects all within Podio.com platform Project Management: Web Development: Serving as part of a team of web design/development project managers. Quote to job completion. Duties include: Supervision of designers, developers and content. From setting up initial quote as project/ deliverables, chose themes, assign designers according to custom jobs, assist in client needs, proof, edit and approve design mock-ups. Direct development, edit, assist and approve before content addition, perform small coding edits (limited knowledge in coding). Research/ Create ideas, write content (promotional, blog, curated content, production, SEO), chose and edit images. Final touches, cross-browser and mobile testing, client feedback if changes. Competitive analysis. Project Management: Affiliate Marketing: Case Management: Case Management, Crisis Management, coordinated clients in crisis for emergency services and initiated intake for social services branch, vocational training, housing, medical services and arranged client transportation. Individual Education Plan Management: Assisted clients’ parents, prepared, advocated, researched services, coordinated medical, tutoring services placement, for clients with special needs. Introduced IEP regulation and rights to parents and assisted them at IEP educator parent meetings. Insured clients needs were met, as well as enforcement of IEP within the school system. Project Management: Ebay Store Ecommerce, Business owner, 14 year eBay store, 100 percent Feedback and eBay consultant (Vintage items), Etsy, Bonanza, iOffer, Ecommerce Websites owner, Affiliate Websites from server admin to finished affiliate website. Interesting and well reserched articles, proof-reader. Wordpress and Joomla-install to write, SEO, product research. Software: Enrolled in classes / licensed Adobe CS6 user (Photoshop, Acrobat, Dreamweaver, Muse, Indesign, Illustrator, Fireworks, and more). Certificate of completion: Adwords, SEO, Analytics, Photoshop for Webdesign Content curator for several blogs via ODesk jobs as well as my own blogs and websites. Please see rest of my experiences, software and apps, Web 2.0 and subjects for writing assignments, portfolio, including over a dozen high scoring Odesk Skills tests. Thank you for considering me for the job and reading through my very detailed resume. I don't read the auto-generated offers, but I do answer genuine invitations.

    $42.00 /hr
    3,272 hours
    5.00
  8. Jennifer W.

    Jennifer W.

    Business Consultant| Website Developer| Marketer|Entreprenuer

    United States - Last active: 12/17/2013 - Tests: 6 - Portfolio: 1

    Affordable and Professional Business Solutions for businesses and entrepreneurs, with over 20 years of experience in the business world, taking pride in my work and providing 110% of my time and support to my clients. 20 years of experience as an executive administrative assistant, project and business management. Jennifer is a talented website, graphics designer, SEO, social media expert and marketer with over 15 years of experience in the design field. She also has over 10 years of experience as a writer, who can write about any topic. I can also write press releases as well. Jennifer has taken these talents and years of experience to provide business consulting to other businesses and entrepreneurs. As a business consultant I love to see businesses succeed and I love to help them make better decisions, help them come up with better strategies which interns helps them to make more profits. You are looking at a creative, organized individual who is an independent thinker, organized, professional, trustworthy partner. If you are looking for a professional with these qualities and a long term partner look no further I am your person. I am worth my rate with over 20 years of combined experiences in many fields. I am from the united states and read, speak and spell in English. I am available during normal business hours of 8-6 pm Monday- Friday. If you want professional quality work you would look no further and hire me. I am looking for a long term relationship with the right clients. Please take a look at all of my skills available on my profile.

    $65.00 /hr
    67 hours
    4.80
  9. Ashlee G.

    Ashlee G.

    Customer Service Customer Support Phone Calls Recruiting

    United States - Last active: 05/13/2013 - Tests: 1

    I am a hard worker. I achieve all my goals i set for myself. I am a positive role model for others around me. I work well with a lot of diverse people. I also speak and understand french very well.I have experience and customer service. I work with clients and a hair shops. I also have experience and doing customer support and answering phone calls .I am great as recruiting new people to new projects and events.I am a very neat and organized person.

    $13.33 /hr
    1 hours
    5.00
  10. Erik Cohen

    Erik Cohen

    IT, Management, Marketing and Sales Specialist

    United States - Last active: 6 days ago - Tests: 8

    For the past few years I have worked with various entrepreneurs maximizing their revenue. A process which was accomplished through drastic decrease of costs and strategical increase of sales. I ran multiple marketing campaigns which include inbound queries from mailers, company branding and referrals. Responsibilities for inbound queries were cost analysis, technical analysis and datalist analysis for the outbound outsourced marketing campaign. Inbound Inquiries were generally generated by Search Engine Optimized landing pages or company branding which produced referrals . I have also streamlined business processes by automating repetitive tasks electronically to increase efficiency. My goal is to find position where I can maximize my current set of skills in both marketing and programming in a strong entrepreneurial venture. My Technical experience include but is not limited to: Adobe Illustrator Adobe Photoshop -HTML5 -CSS3 -JQuery -PHP -Python -PBX phone systems -IP SIP Technology My Marketing experience include but is not limited to: -Telemarketing Campaigns -Corporate Branding -Online Reputation Management -Sales -Script writing -Pipeline Sales Analysis Thank you for reviewing my resume, Erik Cohen

    $8.89 /hr
    1,767 hours
    5.00