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DSL Troubleshooting Upwork freelancers typically receive a client rating of 4.80.

Last updated: October 1, 2015
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Mohamed Adly

Mohamed Adly

Network Engineer(CCNP,CCIP,CCIE Written,JNCIA)

Egypt - Tests: 5 - Portfolio: 3

An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies(CCNA ,CCNP,CCIP,CCIE written,JNCIA) and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one which will make best use of my existing skills and experience and also further my development. --- Cisco--- Cisco 1700 Cisco 2500 Cisco 2600 Cisco 3800 Cisco 7200 Cisco 877 Cisco ASR 1001 Cisco 800 Cisco 1800 Cisco 1900 Cisco 2800 Cisco 2900 Cisco 3900. Cisco 7600 .. --- Juniper--- M7i, M10i & M320.J6350

75% Job Success
$20.00 /hr
115 hours

Carmi Arguelles

Carmi Arguelles

Photoshop Editor | Customer Support | Lightroom | Technical Specialist

Philippines - Tests: 5 - Portfolio: 4

I have 7 years of experience in the call center industry, focusing on Technical and customer support. I have worked for E*Trade information services and have had experience in handling corporate accounts. I focus on delivering problem resolution for all clients and deliver top of the line results. I also have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing / Wedding Photo Editor - Skin Retouching / Photo Editing - Deep etching / Background removal / Image Cutout /Masking - Color correction / Color change/ Image manipulation I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Upwork, whether it is for Technical matters or design projects. Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4

90% Job Success
$5.56 /hr
1,332 hours

Abigail Karl Javier

Abigail Karl Javier

Graphic Artist/Encoder

Philippines - Tests: 2 - Portfolio: 3

I studied Bachelor of Science in Information Technology for four years. Ive been a graphic artist in Asec Asia in which I am assigned to design a yellowpages advertisement. I can also do invitations, logos, ads at tarpaulins. I am extremely computer efficient.

$3.76 /hr
0 hours

Teri Robinson-Crowe

Teri Robinson-Crowe

Ready to Work for you..

United States - Tests: 9

I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!

$10.00 /hr
24 hours

Carlo juancho F.

Carlo juancho F. Agency Contractor

Customer Service Specialist - Ticket, Live Chat and Email

Philippines - Tests: 11

I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

Groups: Pro Customer Service

Associated with: Silkroad Support Solutions Agency

92% Job Success
$11.11 /hr
489 hours

Abd-Elrahman Hanafy

Abd-Elrahman Hanafy

Network and Systems Engineer

Egypt - Tests: 6

I am Microsoft System Engineer with a good information security background. I have a Solid experience with Microsoft Infrastructure windows server including Active Directory, CA, Hyper-V, DHCP, DNS, IIS, ISCSi, WDS, WSUS, Group Policies and clustered high availability environment. I have the ability to monitor, design and administer Microsoft System Center Operations Manager 2012 (SCOM) in different environments. Also I have LAN/WAN troubleshooting skills, supporting end-users solving issues related to windows operating systems, Applications, ADSL and different network problems with an excellent customer care skills. Currently, I am working as Microsoft Systems Support Engineer at ECC Solutions. My role is focused on Installing and configuring computer systems, Troubleshoot hardware/software faults, monitor the whole data center computer systems stability. For enhancing my technical knowledge I designed a small home lab based on virtualization so I can practice on it. Previously, I gained technical and customer service experience working at ISP Company (TE-Data) I passed MCIT information security scholarship in February, 2015. I am now Microsoft Certified Solutions Expert (MCSE) , Cisco Certified Network Associate (CCNA) and Certified Ethical Hacker (CEHv8).

85% Job Success
$10.00 /hr
29 hours

Yury Korvel

Yury Korvel Agency Contractor

Project Manager / Business Analyst / Software Maintenance Engineer

Belarus - Tests: 3 - Portfolio: 4

More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.

Associated with: ITRex Group

99% Job Success
$38.50 /hr
3,140 hours