Help Desk Specialist
My unique, Accuracy + Automation + Dedication + Speed = Quality + Savings, for my clients.
I have an experience of 5 years in providing web application and administrative support services to customers across the globe, using ticketing systems, email clients and live chat.
I am highly skilled in providing technical support (for web/ mobile apps), data handling, data research, database management, dispute resolution, database administration and customer account management.
I am interested in taking up customer service, email handling, data quality analysis, application testing and workforce management jobs. In my experience, I also had an opportunity to lead a team of 5 engineers to excel in customer service.
I am available on Skype, Mobile and Gmail during my working hours, ensuring amazing turn around times and best customer satisfaction indexes.