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Operations Management Job Cost Overview

Typical total cost of Upwork Operations Management projects based on completed and fixed-price jobs.

Upwork Operations Management Jobs Completed Quarterly

On average, 8 Operations Management projects are completed every quarter on Upwork.

8

Time to Complete Upwork Operations Management Jobs

Time needed to complete a Operations Management project on Upwork.

Average Operations Management Freelancer Feedback Score

Operations Management Upwork freelancers typically receive a client rating of 4.53.

4.53
Last updated: August 1, 2015

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  1. Froi D.

    Froi D.

    oDesk Corporation

    Philippines - Last active: 1 day ago - Tests: 4

    I have been with the Business Process Outsourcing sector since 2004. I was part of several customer service and technical support campaigns including a US-based pioneer in computer products and services and later on, a leading Internet Service Provider. I literally rose from the ranks as I had started as a Frontline Technical Support Engineer then to a Resolutions Specialist (floor walker), Frontline Operations Team Leader, Escalations Team Leader and then last but not the least as a Senior Team Leader/Operations Manager. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. Academically speaking, I was a graduate of the University of Santo Tomas in the Philippines with a degree of Bachelor of Science in Electronics and Communications Engineering. I took my oath as a full-pledged Engineer the succeeding year after my graduation and had my first hand experiences in regards to project management right after.

    $10.00 /hr
    14,431 hours
    5.00
  2. Yogesh Kumar

    Yogesh Kumar

    Project Manager

    India - Last active: 4 days ago - Tests: 4 - Portfolio: 6

    Ethical and Dependable full time Freelancer. Freelancing experience 2000+ hours, Project Management 11 yrs. In last 17 years I have worked on 75+ projects based on web technologies and desktop applications. I am PMP trained and Prince2 certified. I am very comfortable with Agile Methodology. I have managed multiple projects simultaneously with team size ranging from 5 engineers to 70 members comprising of developers, designers, testers and support engineers on multiple diversified technologies. For last 11 years I am part of management teams and reporting to CEOs and Directors. Aspects like maturity and integrity are inbuilt in my nature and by default in practice. Have worked in USA, Belgium and Singapore for three years as contract programmer so comfortable with English Language and different cultures SUMMARY As a Project Manager some of the technologies I have managed the projects on are Magento, Wordpress, Inershop, Sharepoint, Java, JSP, ASP .NET, C++, Delphi, ESRI Arc GIS, Map Server, Unix, Linux, Oracle, Sybase, Synchrony API Tools - MS Project, Asana, JIRA, Visio, Pencil Evolus, Highrise, Zendesk, FTP, Word, Excel, Power Point, , Dropbox, Google doc, CVS, ODBC, Rational Rose, various bug trackers, and office tools. Domains worked on - E-Commerce, Consulting Projects (Web sites, Products, IT Applications) GIS, Telecommunications, HR - Hiring and Admin Language and Culture - Have worked in USA for three years - IBM Southbury CT, UTC Hartford CT, Bank Boston San Francisco CA, Moneysuite Missoula MT and Intel Portlan OR. Also worked in Belgium and Singapore. Good exposure of English language and Multiculture environment. PROJECT MANAGEMENT - Simultaneously Managed multiple projects at multiple locations spanning from 6 weeks to one year. Max team size handled 70 people. - Prepared project management plans, business documents and used Agile and traditional methods. - Managed resources like - developers, designers, UI experts, testers and QA members (in-house and virtual both) - Resolved client's technical queries, suggested technical solutions and involved in technical discussions - Segregated requirements, sequencing, identifying phases, modules - Assigned and tracked the activities, budget, risks, issues, dependencies, actions, scope, change requests , defects and customer feedback - Prepared project documents - SRS, Requirement Trace Matrix, Design Document, Test plans, Test Cases, Code review, Installation guide, User Manual - Published the status reports to stake holders (Client, Directors, CEOs) - Coordinated among QA team, development team and user acceptance teams at client site and streamlined the inter group communication - Planned and tracked the hw/sw, human resources, hiring , performance evaluation, training plans - Set up and administration of an offshore team e.g. travel plans, sitting plans, local expenditure approvals, leave plans, resource rotation, infrastructure management, timesheet etc. - Enforced quality initiatives CMMI practice, facilitated the audits and tracked the non conformance till the closures - Participated in continuous improvement initiatives of HR, Facility and Support departments ACHIEVEMENTS - In Adapt set up a new Sharepoint practice starting from 6 developers to 45+ developers for SP websites and applications. Also engaged 20 resources onsite with clients at the locations - Middle East, Malaysia and South Africa - Set up an offshore team for Nucleus Singapore –beginning with 9 engineers to 25 engineers - Successfully set up Product Engineering Department for Tele Atlas– beginning with 7 engineers to 34 engineers - Successfully managed the distant teams for Nucleus in Singapore, for Sapient in UK, for TeleAtlas in Belgium and Virtual team for Pushpresslabs in Philippine, Bangladesh, India and Boston ACADEMIC WRITING - Written 50 Articles on various PMBOK concepts - Delivered power point presentations on college Statistics, Function Point Analysis, Time sheet management, Agile Practice, CMMI Concepts - Associated with K12 Mathematics and Statistics

    $25.00 /hr
    978 hours
    4.74