Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

Last updated: May 1, 2015
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  1. Ellen Sue Pilger

    Ellen Sue Pilger

    Ecommerce Customer Service / Support / SEO / Administrative / Bookkeep

    United States - Last active: 10/30/2014

    I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.

    $16.67 /hr
    124 hours
  2. Sam Hall

    Sam Hall

    1st Line IT Support Engineer

    United Kingdom - Last active: 1 month ago - Tests: 5

    Currently working within a established company in London, providing support for clients all over the world. This includes remote support, helping clients with issues that make their day to day work hard, and i am there to provide the support to get their issue resolved as quickly as possible. I have also got the role on on site roles, and helping provide clients support on site, including server side issues that effect clients. Using team viewer as our way of giving remote support and using a friendly and caring approach to provide onsite support.

    $15.00 /hr
    0 hours
  3. Shante Robertson

    Shante Robertson

    Customer service rep and junior web designer/developer

    United States - Last active: 7 days ago - Tests: 2

    I have 4 years of combined experience in sales and customer service. I'm currently attending Sanford Brown college to obtain my associate of science in web design and development. As a junior designer and developer I have entry level experience in Wordpress, Dreamweaver, and Photoshop. I plan to continue my college education to obtain my bachelors degree in web design and development in the future.

    $30.00 /hr
    0 hours
  4. Kevin Wiley

    Kevin Wiley

    Experienced Business Accounting and Financial Analyst

    United States - Last active: 14 days ago - Tests: 3

    I am a previous business owner with over 20 years of experience in Business Accounting and Financial Work. As a business owner, I managed day to day operations as well as did all of the accounting, payroll, purchasing, marketing and web site design for the business. Prior to being a business owner, I worked at a very large company in the Accounting and Finance division as a Financial Analyst. I am now a full-time freelancer and am available to work as needed. With my previous experience, I have a diversified knowledge of business skills. I enjoy talking to customers, working on payroll, marketing and so much more. I always give 100% to each task and provide the best possible work that I can.

    $15.00 /hr
    0 hours
  5. Gaurav Mishra

    Gaurav Mishra

    India - Last active: 15 hours ago - Tests: 2

    Experience in Business Analysis and Project Management (Striker Infotech,Gwalior - 2013-14), Web Development (Shiksha Jyoti, New Delhi, -2002-03), Online Research and Data Mining2014-15), Network Designing and Implementation (APCPL, Jhajjar - 2009), Process Management (2004-05), System Analysis (2004) And Education is Masters of Science in Computer Applications from Symbiosis International University (SICSR), Pune, India (2007-09).

    $20.00 /hr
    0 hours
  6. Pattie A.

    Pattie A.

    Customer Service/Web Design

    United States - Last active: 12/19/2014 - Tests: 7

    Over the past 10 years I've worked virtually assisting my clients in both the Customer Service field, CRM, and designing and implementing websites. My customer service skills are stellar as I am demanding of good customer service and demand of myself that I provide that same level of service to those I'm servicing. Being a native English speaker I understand fully the nuances of the English language. With grown children, I'm not dividing my time between household duties and your objectives. I can fully concentrate on providing for you. I have experience in using help desk ticketing software and virtual phone support. I have great troubleshooting skills and can communicate technical issues to both the programming staff & customers effectively. My design skills include, HTML and CSS. I can easily install most programs and scripts. I have experience in CRM, Drupal, Joomla and Word Press and can easily manage these types of sites.

    $16.67 /hr
    248 hours
  7. Harald Stoll

    Harald Stoll

    Web designer

    United States - Last active: 01/08/2014 - Tests: 3 - Portfolio: 2

    I'm a International Business and IT major and work in the mobile app industry. Web design ----------------- I create websites based on the wordpress/joomla/magento platforms. I've work with a variety of frameworks and ecommerce systems such as woocommerce, wpstore and shopp. I take on custom themes and modules in jquery, php and javascript all using html5 semantics. I do SEO and SMO (social media optimization) as well as provide training for the client to ensure independent authoring post-delivery of the site. Gamification ------------------ Over the years i got interested in Gamification and have since taken courses and in depth learning of the subject, i manage a gamification portal in my spare time. I consult for small and medium companies wanting to gamify their current process, website, company employees or improving a mobile game.

    $16.67 /hr
    0 hours
  8. Rajeshwarii Pillai

    Rajeshwarii Pillai

    Project Manager,Techfreak Communication PVT LTD.

    India - Last active: 05/29/2014 - Portfolio: 2

    = Lead Generation = Client Servicing = Client Conversion = Bidding Process = Sales and Marketing for the IOS, Android, Blackberry, Windows Apps and Web Development. = Handling sales and marketing operations for achieving desired goals = Selling IT ( Mobile + Website ) solutions and services such as -- iPhone Applications & Games Development -- Android Applications & Games Development -- iPad Applications & Games Development -- Blackberry Applications & Games Development -- Windows Phone Applications & Games Development -- Tablet Applications & Games Development -- Cross Platform and Native Mobile Apps & Games Development -- Website Development ( PHP, .Net,, wordpress, Mysql, HTML, HTML5 ) = Managing project progress and it's performance status. = Managing project dissemination and evaluation activities. = To handle and resolve conflict

    $16.67 /hr
    0 hours
  9. Robert Bacaycay

    Robert Bacaycay

    Chef, Project Manager, Web Design, Start-up Adviser, Call Center, Blog

    United States - Last active: 08/24/2014 - Tests: 2

    I have excellent track record in Website Development start-ups. I made over $380,000 sales on my first year build a website while I was in a small island by the beach and working only 1 hour a day. I can help you build your own fully functional website linked to social network (Facebook, Twitter, Pinterest, etc) and other marketplace like eBay, Amazon, Etsy, Ecrater, Rakuten, Overstock, etc.. For additional marketing strategy, I will also create a blog, email marketing to create massive email list, print ads, flyers and other marketing collateral. I am am also an expert in call center customer service 1-800# and live chat in 65 languages. Also an expert in product fulfillment, shipping and after sales. Do you love cooking and thinking of opening a restaurant? 12yrs as a chef. I am an expert in restaurant start-up in New York City. My latest project was $2.3M Japanese restaurant in Times Square NY area. Handles construction, procurement, vendors, hiring, training, menu management, recipe development, kitchen management. I can travel to your city for on-site project management.

    $20.00 /hr
    0 hours