Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

Last updated: May 1, 2015
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  1. Ellen Sue Pilger

    Ellen Sue Pilger

    Ecommerce Customer Service / Support / SEO / Administrative / Bookkeep

    United States - Last active: 10/30/2014

    I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.

    $16.67 /hr
    124 hours
  2. Sam Hall

    Sam Hall

    1st Line IT Support Engineer

    United Kingdom - Last active: 2 months ago - Tests: 5 - Portfolio: 2

    Currently working within a established company in London, providing support for clients all over the world. This includes remote support, helping clients with issues that make their day to day work hard, and i am there to provide the support to get their issue resolved as quickly as possible. I have also got the role on on site roles, and helping provide clients support on site, including server side issues that effect clients. Using team viewer as our way of giving remote support and using a friendly and caring approach to provide onsite support.

    $15.00 /hr
    0 hours
  3. Kevin Wiley

    Kevin Wiley

    Experienced Business Accounting and Financial Analyst

    United States - Last active: 1 month ago - Tests: 3

    I am a previous business owner with over 20 years of experience in Business Accounting and Financial Work. As a business owner, I managed day to day operations as well as did all of the accounting, payroll, purchasing, marketing and web site design for the business. Prior to being a business owner, I worked at a very large company in the Accounting and Finance division as a Financial Analyst. I am now a full-time freelancer and am available to work as needed. With my previous experience, I have a diversified knowledge of business skills. I enjoy talking to customers, working on payroll, marketing and so much more. I always give 100% to each task and provide the best possible work that I can.

    $15.00 /hr
    0 hours
  4. Bryson Rogers

    Bryson Rogers

    Image Editor / Copywriter

    United States - Last active: 6 days ago - Tests: 1

    If you want your images to have that professional touch or if you need a copywriter, I'm your guy. I have over 10 years of Photoshop experience and 2 years of copywriting experience. Through hard work, quality of work and diligence, I have been promoted to manage a team of image editors at a major online retailer. I am looking to boost my portfolio and expand my career opportunities through freelancing. In Photoshop, I have the ability to: restore historic images, colorize black and white images, work with layers, create designs, touch ups and photo manipulation.

    $20.00 /hr
    0 hours
  5. Shante Robertson

    Shante Robertson

    Customer service rep and junior web designer/developer

    United States - Last active: 1 month ago - Tests: 2

    I have 4 years of combined experience in sales and customer service. I'm currently attending Sanford Brown college to obtain my associate of science in web design and development. As a junior designer and developer I have entry level experience in Wordpress, Dreamweaver, and Photoshop. I plan to continue my college education to obtain my bachelors degree in web design and development in the future.

    $30.00 /hr
    0 hours
  6. Gaurav Mishra

    Gaurav Mishra

    India - Last active: 14 days ago - Tests: 2

    Experience in Business Analysis and Project Management (Striker Infotech,Gwalior - 2013-14), Web Development (Shiksha Jyoti, New Delhi, -2002-03), Online Research and Data Mining2014-15), Network Designing and Implementation (APCPL, Jhajjar - 2009), Process Management (2004-05), System Analysis (2004) And Education is Masters of Science in Computer Applications from Symbiosis International University (SICSR), Pune, India (2007-09).

    $20.00 /hr
    0 hours
  7. Pattie A.

    Pattie A.

    Customer Service/Web Design

    United States - Last active: 12/19/2014 - Tests: 7

    Over the past 10 years I've worked virtually assisting my clients in both the Customer Service field, CRM, and designing and implementing websites. My customer service skills are stellar as I am demanding of good customer service and demand of myself that I provide that same level of service to those I'm servicing. Being a native English speaker I understand fully the nuances of the English language. With grown children, I'm not dividing my time between household duties and your objectives. I can fully concentrate on providing for you. I have experience in using help desk ticketing software and virtual phone support. I have great troubleshooting skills and can communicate technical issues to both the programming staff & customers effectively. My design skills include, HTML and CSS. I can easily install most programs and scripts. I have experience in CRM, Drupal, Joomla and Word Press and can easily manage these types of sites.

    $16.67 /hr
    248 hours
  8. Amer Haddad

    Amer Haddad

    Mobile Apps / Website / Business Project Management

    United States - Last active: 3 months ago - Tests: 2

    Hello Everyone, Welcome to my profile, I would like to share with you all about my previous / Current experiences, My skills, and my goals. I am an entrepreneur that started my own business at the age of 18 while in college. I grew that business to what it is today. After growing my first business I started a new business that has to do with Mobile applications in the restaurant industry. I saw many challenges through out the way, but i have learned a lot. After starting my second business I have started a group of team that have been working by my side to help other start their own business in various fields. It is highly important to have a project manager on board of any startup to look over the various task that may get out of hand, because when I was starting out, i said to myself I wish i had a project manager to help me manage my project. No matter how strong, efficient you are, it will always be beneficial to have someone over your projects. My goal is to complete your project on time, on budget, and deliver the highest quality standards. My goal is to also help you succeed and be a part of your journey every step of the way. My Team consists of: Mobile Apps Designers (IOS/Android) Mobile Apps Developers (IOS/Android) Mobile Apps QA/ QC Website Designers Website Developers ( Wordpress, Ecommerce, etc) Website QA / QC Technical Support Team Copyrighters (Business Plans, Marketing, Sales, etc) We will guarantee you the maximum quality in our work. If your not happy, then our team isn't either! Thank You! Amer Haddad

    $15.00 /hr
    0 hours
  9. Rajeshwarii Pillai

    Rajeshwarii Pillai

    Project Manager,Techfreak Communication PVT LTD.

    India - Last active: 05/29/2014 - Portfolio: 2

    = Lead Generation = Client Servicing = Client Conversion = Bidding Process = Sales and Marketing for the IOS, Android, Blackberry, Windows Apps and Web Development. = Handling sales and marketing operations for achieving desired goals = Selling IT ( Mobile + Website ) solutions and services such as -- iPhone Applications & Games Development -- Android Applications & Games Development -- iPad Applications & Games Development -- Blackberry Applications & Games Development -- Windows Phone Applications & Games Development -- Tablet Applications & Games Development -- Cross Platform and Native Mobile Apps & Games Development -- Website Development ( PHP, .Net,, wordpress, Mysql, HTML, HTML5 ) = Managing project progress and it's performance status. = Managing project dissemination and evaluation activities. = To handle and resolve conflict

    $16.67 /hr
    0 hours
  10. Kingston Seet

    Kingston Seet

    Malaysia - Last active: 06/25/2014 - Tests: 5

    Over the last 10 years, I have set up several contact centre, IVR review, surveys, mobile application testing, email handling/responding, setting up laundry and boutique hotels businesses, simplifying processes for cost saving purposes, server automation, financial advisor and wholesaler. My core competency lies in complete end-end management of any projects within my line of business, and I am seeking more opportunities to help any organization or people who needs dedicated person to focus into their projects.

    $40.00 /hr
    0 hours