Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
Clear all filters
  1. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  2. Daniel Shiosaky

    Daniel Shiosaky

    Software QA/tester

    Bolivia - Tests: 1

    • Creative problem-solver, who can see big picture while never losing sight of details that deliver results. • Motivated team player with talent for deploying research and organizational skills toward analyzing, upgrading, and streamlining complex processes for improvement opportunities. • Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensure profitability. • Goal-driven achiever with strong organizational skills, detail orientation. • Ability to query data to troubleshoot, analyze, and optimize workflows. • Consultative approach to working with users in assessing needs and requirements ----------------------------------------------------------------------------------------------------------------- Experience. •2 years working outsourcing software QA to Veriforce LLC (USA) •2 years working as IS Support in UW Medical Foundation (USA) as systems Analyst and Tester, testing and documenting system changes focusing on quality control. •2 Years working at EDS thru TEKSystem as a system Business Analyst Responsible of updates, modifications adjustments to the current system by testing, and documenting the changes. LANGUAGES SPOKEN • Spanish • English

    $10.00 /hr
    17 hours
    0.00
  3. Justin Spencer

    Justin Spencer

    Cyber & Security Software Engineer, Python programmer, Hacker

    United States

    I'm an experienced python programmer and hacker in the cyber security field. I currently lead the Operations & Maintenance group for a mid-sized cyber contract with the US Government. I have a BS in Computer Engineering, and am currently pursuing a MS in Computer Science.

    $111.11 /hr
    0 hours
    0.00
  4. Uzma Zulfiqar

    Information Technology

    Pakistan

    Golachi is a group formed by individuals who worked in IT consulting companies. Our core objective is to provide cost effective and reliable solution to achieve customer satisfaction in the field of information technology. We offer complete Information Technology services, including Development, Testing, Project Maintenance and network support. Our core features in the below mentioned categories. • Web Designing • Web Programming • Web site QA • Web site project management • Logo Designing • Software QA • Mobile Application QA • DBA • Server Administration • Network Security

    $10.00 /hr
    85 hours
    0.00
  5. Ernimel Michael Tigno

    Ernimel Michael Tigno

    Data Entry | Computer troubleshooting skills | Remote support

    Philippines - Tests: 3

    I am an experienced remote desktop support specialist with advanced knowledge on computer troubleshooting such as removing virus, malwares, registry errors, firewalls, emails, windows updates other problems for windows XP, 7 and 8 using Remote Access Software such as LogMeIn Rescue and TeamViewer. After 18 months of work I have managed to fix computers through chat and remote support. I am looking to find a long-term job opportunities that will allow me to utilize my technical experience and allow me to expand my skills.

    $3.00 /hr
    0 hours
    0.00
  6. Niclas Holtappels

    Niclas Holtappels

    Software Tester/Python Programmer

    Germany

    I am studying Computer Science as part of a Liberal Arts and Sciences Bachelor at Amsterdam University College. Over the past few years I have repeatedly and extensively freelanced as a software tester, translator (German <-> English), and as a customer service and -relations agent. I have extensive experience programming in Python, some experience with C, Django, LISP, HTML and CSS. Through my studies, I have a background in media & games studies and in journalism. I am currently working on my bachelor thesis, in which I combine Positive Psychology (with a focus on motivation and well-being interventions) and User Interface Design. My communication and writing skills are excellent in both English and German, and I enjoy writing short and vivid but concise and technical texts. I love working with people, whether as part of a team or solo, as a contact person, especially in the domain of customer support. I am organized, motivated, and honest, and I value these qualities in colleagues.

    $10.00 /hr
    0 hours
    0.00
  7. Hazel B.

    Hazel B.

    Technical Support, Data Entry, Virtual Assistnt, Customer Support -svc

    Philippines - Tests: 4

    I recently resigned from my work, from a homebased as a service coordinator from an company based in Australia.I do follow up calls and emails for calibration, purchased order and servicing. I worked as a process executive my job as senior representative specialist from a top 100 corporation in United States.I worked as a full time customer service associate in a bank.I receive calls and assist them with their needs according to policies that applies.I worked as a Customer Service Manager for an entrepreneur, wherein I am in charge for Customer order and support on both emails and calls. This means I deal with various email issues with regards to orders, delays, refunds, reviews, damaged goods.In addition I also contact the support team to deal with any issues arised buy submitting claims and opening tickets when necessary, In addition to that I am also in charge with special promotion tools for the online marketplace I am given access to special online tools that help us to automate the promotion of our products. these include an email tool, url builder, press release tool, video tool, link builder,facebook ads, amazon ads I manage various contractors we use on Odesk and Fiver. And Im in charge to pay them and to manage the flow of information between all parties I do setup new Webstores- this are selling on other Markets. : In order to boost our sales on other larger buyer traffic markets in the USA and europe. I take charge with Database entry, making sure to update various records and database in excel format Email List Building - I update and maintain any email lists we have in mailchimp or aweber Social Media - I am required to set up and maintain all of our social media pages on facebook, twitter, google plus and pinterest, I research on different Coupon Sites: I am required to sell and set up our product offers on all popular deal coupon sites in the USA, Canada, UK, Germany, France, Italy, Spain . Before that, I also worked with call centers for travel agencies as customer care for 3 years and became an escalation lead.I call airlines regarding trip cancellations as well as booking and reservations.I also worked as a technical support for one of the telecommunication company in United States where I troubleshoot with phones and also do up selling with add on services for customer's phones.I also worked with one of the Internet Service Provider as a technical Support agent wherein troubleshooting with internet connections and with computers doing a remote assistance for different Operating system Windows and MAC, and requests dispatched for technician when needed.For 2 years I also worked in a directory assistance call center where I received calls for name and number listings,movie listings and driving directions. I would like to describe myself as an honest, a very straightforward person who likes to take things in his stride in a very level headed manner.Life is quite exciting to me as it has galores of opportunities and experiences to offer and I feel one should always make the right use of it. I am adventurous by nature for I like to take up new challenges. It gives me the zeal and impetus to work towards excellence.One thing I firmly believe in is that one should always strive towards individual betterment, in whichever form it may be.Therefore I'm never tired of beginning where others end.

    $8.00 /hr
    0 hours
    0.00
  8. Toni-kay C.

    Toni-kay C.

    Customer Service/Web Researcher/Administration Professional

    Jamaica - Tests: 10

    With more than 6 years experience operating at a senior level in customer service, administration and research under my belt, I am committed to delivering innovative solutions in a timely and concise manner. Meeting the needs of clients and developing long-term relationships with them is what I strive for as I am committed to more than just getting work done, it's about building long term business relationships. My Specialities include: Data entry, word processing, administrative duties, email handling, customer service, research, mailing list development,etc. I am very flexible and willing to work long hours until the job is done.

    $16.67 /hr
    0 hours
    0.00
  9. Hamza Ali Khan

    Hamza Ali Khan

    Callcenter, Lead Generation, & Customer services expert

    Pakistan - Tests: 2

    A savvy professional having more than 8 years of management and operational work experience in leading national & international call centers with expertise in Telemarketing, Business process outsourcing/offshoring, Customers Services/Retention, Direct Sales & Marketing, Contact center training and development. Client Relationship Management & HR management. While also experienced at handling multiple tasks & projects simultaneously.

    $6.67 /hr
    0 hours
    0.00