Helpdesk Freelancers

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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 35 Helpdesk projects are completed every quarter on Upwork.

35

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: May 1, 2015
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  1. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 12 days ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,230 hours
    4.86
  2. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $36.00 /hr
    2,930 hours
    4.99
  3. Sergo Sarkisian

    Sergo Sarkisian

    Linux , Cisco ,Vmware , Voip, firewall , security specialist

    Georgia - Last active: 1 month ago - Tests: 18

    I want to utilize my knowledge, skills and professional experience in order to contribute to the growth of the company I am working for whilst improving myself. SKILLS:network engineer ,system administrator(RedHat,CentOS,FreeBSD,OpenBSD,WIndows 2000,2003 server), cisco certified specialist(CCNA) Configuration of CISCO routers and switches,firewalls,servers:cisco 36xx,65xx, series,ASA firewall 55xx series, Implementation , configuration,design ,troubleshooting of basic routing protocols(BGP,EIGRP,RIP,OSPF,QoS,MPLS,HSRP,VRRP,GLBP) , Security: IPsec and many vpn solutions,certificate setup 1 Web servers - Apache 2.x,nginx,Squid proxy 2 Mail servers -Postfix,qmail ,sendmail,Mdaemon 3 FTP servers -WuFTPD,Vftpd 4 DNS –bind version 9 ,VPN (Openvpn, IPSEC implementation ) 5 DATABASES-Sql,mysql,postgresql,sqlite 6 LVM ,RAID(0,1,5,10) configuration 7 Experinece in network monitoring tools:Nagios,MRTG ,Cacti

    Groups: Bluehost Developers and Designers

    $20.00 /hr
    916 hours
    4.99
  4. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,052 hours
    5.00
  5. Abhilash M.

    Abhilash M.

    6+Years Experience- Windows/Oracle/HP/Cloud Certified Infra Architect

    New Zealand - Last active: 3 months ago - Tests: 17 - Portfolio: 3

    6+ Years experience in : * BMC Tools Design/Installation/Configuration. * HP Tools : Certified Accredited Integration Specialist * Windows Administration * Oracle certified Solaris Administrator * ITIL V3 certified Process designer. * Web Programmer * PHP/MySQL expert.

    $27.78 /hr
    787 hours
    4.99
  6. Shelly M.

    Shelly M.

    Technical Support, Virtual Assistant, Certified Internet Researcher

    United States - Last active: 1 day ago - Tests: 3

    I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

    $27.78 /hr
    3,935 hours
    4.62
  7. Sheraz Khan

    Sheraz Khan

    I.T Specialist | Business Process Modeling using Visio and Balsamiq

    Pakistan - Last active: 2 days ago - Tests: 54 - Portfolio: 10

    Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

    $27.78 /hr
    662 hours
    5.00
  8. Julio Herrera

    Julio Herrera

    Web Developer

    Venezuela - Last active: 8 days ago - Tests: 5

    +5 years using PHP4/PHP5 and MySql. Javascript, jQuery, CSS, Twitter-Bootstrap with Less/SAAS UNIX/Linux, MVC, Git / Subversion, and LAMP toolset PSD to Wordpress theme design. Wordpress installation/migration, theme and plugin customization. Osclass customization Over 5 years developing for the Internet Object Oriented Web Developer. Strong back end developer with wide front-end skill set More than 20 years enterprise developing experience Native Spanish speaker, English (very good reading and writing skills). About 6 months of C# and ASP .Net Learning Proactive, autodidact, objectives achievement focus.

    Groups: oDesk Verified Web Developers

    $22.22 /hr
    1,159 hours
    4.90
  9. Wessam M.

    Wessam M.

    Freelance Web Developer

    Egypt - Last active: 13 days ago - Tests: 20 - Portfolio: 24

    I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

    $15.00 /hr
    83 hours
    5.00
  10. Di Oleks

    Di Oleks

    QA, System Administration, Web development, Audio

    Ukraine - Last active: 1 day ago - Tests: 7

    • 7+ years of experience in IT • 3+ years of experience in Quality Assurance and Testing • 4+ years of experience in System Administration • Good experience in Design field • Strong knowledge of software development theory and proven ability of easy discovering new technologies I believe strong background in system administration and front-end development areas makes me a better thinker in a field of testing. And the main part of my motivation here is my love to what I do. For now I have possibility to test software on the following real devices: MacBook Pro (Retina, 13-inch, Late 2012): OSX 10.10.2 PC: Intel Core i3 3.05Ghz/8Gb/2Tb/running x64 Win8.1 with the leatest updates Ipad 4th Gen 16Gb, iOS 8.1.1 iPad mini 16Gb, iOS 8.2 iPhone 4s 64Gb, iOS 8.1.1 iPhone 5s 16Gb, iOS 7.1.2 Thank you for reading all of this.

    $14.00 /hr
    0 hours
    5.00