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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  2. Usman Khalid

    Usman Khalid

    Infusionsoft,Wordpress,Personal Assistant,Data Entry,CMS Mgmt

    Pakistan - Tests: 2 - Portfolio: 1

    Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new latest releases. Email marketing automation support software like Infusionsoft,Mailchimp, aweber. I am hardworking and a fast learner with good communication skills and a strong IT background. I am a multi skilled person with below list . Software engineering Email Automation. Technical Support Customer Support CMS Management. Web Development.

    $20.00 /hr
    1,039 hours
    4.79
  3. Shereen M.

    Shereen M.

    You want it i have it for you!

    Malaysia - Tests: 16 - Portfolio: 9

    I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

    $13.00 /hr
    2,719 hours
    4.69
  4. Momer D.

    Momer D.

    Customer Service / Recruiter

    Philippines - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $5.56 /hr
    2,377 hours
    5.00
  5. Mariusz S.

    Mariusz S.

    Project Manager | Gamification Design Consultant | szyma.co

    Poland - Tests: 4 - Portfolio: 1

    Project Management / Customer Support / Operations / Gamification I help startups manage their projects and remain an excellent client relationship. My experience reaches from small projects, individual startups to working for corporations reaching 130 thousand employees. Let me know on what I can help you with. Learn more about me on http://szyma.co/

    $40.00 /hr
    52 hours
    5.00
  6. Uzma B.

    Uzma B.

    Monique

    Pakistan - Tests: 3 - Portfolio: 5

    Having worked within the industry for over [4 year], I have developed a wide range of skills that would meet, and exceed the expectations for the role. I just have done with my studies (BSML-Hons 2007-2011) Bachelor in sciences and Modern Languages with major in French language and minor in Spanish language from National University of Modern Languages, Islamabad, Pakistan. I worked with Incall international as English account Mentor and then I worked with Amantel a Pinless Calling Card Company, U.S.A, as Team leader for the Spanish/French extension, deal with English, French, and Spanish customers. I have worked in National University of Modern language as French teacher and as well as I worked in Alliance francaise Islamabad, Pakistan. I also worked online as supervisor as Project Manager and handle French help desk, with NEW MEDIA SERVICES (an AUSTRALIAN company). Currently I am working with NetNizam PVT LTD as a Project Manager, I have been working with them for then 3 years now, together with netnizam I have developed and manager different projects, which can be seen in the portfolio.

    Groups: SocialEngine

    $10.00 /hr
    105 hours
    4.13
  7. Efrain Candia

    Efrain Candia

    PHP Web Developer devoted to Joomla, IT-Manager, IT-SysAdmin,

    Bolivia - Tests: 7 - Portfolio: 25

    I am professional web developer and web consultant working for last 9 years for all sorts of businesses, from fresh start-ups, to the large e-commerce giants. I can provide complete web development for personal web projects, commercial web portals and complex web development solutions to clients. I have developed a wide range of websites using HMTL, DHTML, CSS, PHP, Ajax, Jquery, Joomla including sites for startup companies and small businesses to large Stores. My core competency lies in complete end-end management of a new website application development project, and I am seeking opportunities to build websites from the ground up for you or your business. The projects based on PHP in conjunction with various other web development technologies. PHP (pure PHP, PHP with OOP, PHP with frameworks), MySQL, JavaScript (generic JavaScript, JQuery, AJAX), XHTML, CSS, XML and SVN are used. I have experience in: 1. Web Development: Wordpress, JOOMLA, Drupal, Magento, Shopify, Prestashop, Bigcommerce, Oscommerce, Zencart, Cs cart, Opencart, Social engine. 2. Web Designing: In Web Designing, I provide logo design & graphics, catalogs, Banners, flyers etc. With softs like: adobe-photoshop,adobe-illustrator and responsive design. 3. SEO Services: On-page and Off-page SEO to improve the rankings of the site. I use white hat SEO to improve the rankings and to get the high amount of visitors. I always take care of the latest updates of Google like Google Hummingbird, Google Panda,Google Penguin, etc. I am well versed in Article/Blog writing. 4. Mobile Applications: - Excellent knowledge of the Android SDK, Android NDK. - Knowledge of XML, ECLIPSE, BOX2D, ANDENGINE and JSON - Knowledge of Facebook and Twitter API - Knowledge of HTML and Javascript - Coding standards, organizational programming skills and good commenting practices. 5. Customer Service with Q&A/SMM/Article Writing/Content/Business Writing and more... I aim to impress with every project I work on., Every project is a chance to not only improve on the things I've done before, but also a chance to employ new ideas and concepts.

    $7.80 /hr
    1,041 hours
    5.00
  8. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $12.00 /hr
    0 hours
    5.00
  9. Faisal Rehman

    Faisal Rehman Agency Contractor

    Linux Systems Administrator

    Pakistan - Tests: 2 - Portfolio: 2

    System Administration is the key area I’ve enjoyed a lot to work with from the very first day when I actually started my professional career. The achievements range from setting up, installing, configuring, troubleshooting & monitoring UNIX, Solaris & Linux servers, VoIP, Web & LAMP servers especially having CentOS, Ubuntu & Red-Hat as major distributions. Specialities: System Administration (Linux, UNIX, Solaris) FTP, DNS, BIND, LAMP Apache, Tomcat, MySQL IP Tables, CSF, APF Firewalls Servers Installation: yum, RPM, Source Bugzilla, Bedbugs, Jira Web Hosting, cPanel, WHM, SSL Nagios, Zabbix, Pandora FMS Server’s Monitoring

    Associated with: techwebweavers

    $20.00 /hr
    571 hours
    4.40
  10. Mark Cooper

    Mark Cooper Agency Contractor

    Enterprise Mobility Admin, Senior IT Specialist & Lead System Analyst

    United States - Tests: 5

    Professional IT Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Microsoft, Compaq) as a Enterprise Mobility Administrator, Senior Mobile Specialist (Mobile Device Management (MDM)), Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams.Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

    Associated with: AAA Mobility Solutions

    $33.33 /hr
    0 hours
    4.79