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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 646 Customer support projects are completed every quarter on Upwork.

646

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  2. Bogdan Kostritskyy

    Bogdan Kostritskyy

    Customer Support

    Ukraine - Tests: 3 - Portfolio: 1

    Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

    $4.00 /hr
    0 hours
    0.00
  3. Uzma Zulfiqar

    Information Technology

    Pakistan

    Golachi is a group formed by individuals who worked in IT consulting companies. Our core objective is to provide cost effective and reliable solution to achieve customer satisfaction in the field of information technology. We offer complete Information Technology services, including Development, Testing, Project Maintenance and network support. Our core features in the below mentioned categories. • Web Designing • Web Programming • Web site QA • Web site project management • Logo Designing • Software QA • Mobile Application QA • DBA • Server Administration • Network Security

    $10.00 /hr
    114 hours
    0.00
  4. Ronald Johnson

    Ronald Johnson

    IT Support Specialist/Project Manager

    United States - Tests: 1

    Experienced leader with 15 years of effective leadership skills, project management, proven software and hardware diagnostic skills, solution driven, with an emphasis on being detail oriented in multiple situations, geared toward any audience. Strong ability to communicate cross functionally to all levels of employees, executives, and business audiences. Proven ability to increase efficiency and customer satisfaction through process improvement, quality assurance, coaching, training and development.

    $25.00 /hr
    0 hours
    0.00
  5. Krishna Doddapaneni

    Krishna Doddapaneni

    E - Commerce Product Manager

    India - Portfolio: 1

    Dual Competent Product Manager with proven technical and management skills. Launched more than 20 successful projects from initial ideation stage to release. Strong UI/UX focus with a passion for product along with experience in SDLC. Optimization expert with a strong focus on customer needs. Data driven decision making with focus on CRO. Strong A/B testing background. User Testing expert.

    $16.67 /hr
    0 hours
    0.00
  6. Amine Ghoumrassi

    Amine Ghoumrassi

    Customer support specialist

    Romania - Tests: 1

    An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, email support, Word, Excel, Google Docs, Five9, LivePerson,live help, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 2 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $3.50 /hr
    1,477 hours
    0.00
  7. Ernie John Malino

    Ernie John Malino

    NetSuite, QuickBooks, & Time and Labor Management Specialist

    Philippines - Tests: 1

    I am a results-oriented Senior Analyst with progressive experience and hands-on skill in supporting basic to complex Enterprise Resource Planning System, ECommerce, Customer Relation Management and computer system and network issues. I am a skilled communicator with keen analytical and innovative technical skills in simplifying complex procedures to ensure the full understanding and satisfaction of support critical-mission application users. ERP, Ecommerce, & CRM Systems I am currently using: Netsuite (Cloud Computing) and QuickBooks Enterprise, Premier, and Pro Editions. Moreover, I have over 4 years working experience as Senior Technical Support Specialist of NetSuite and close to 3 years working experience as Intuit QuickBooks Enterprise Technical Support. My major skill sets are Administration, Customization, Integration, Data Migration, and Report Analytics and my minor skill sets are CRM, AR, AP, GA, Advanced Accounting, and inventory.

    $15.00 /hr
    0 hours
    0.00
  8. Sue-Tanya McHorgh

    Sue-Tanya McHorgh

    Top Notch VA and Transcriber

    Jamaica - Tests: 4 - Portfolio: 2

    I have been a transcriber for a total of 3 years now and i just recently started my own business. I have 3 years experience in customer service as well. I am currently pursuing a degree in Business Administration I am very dedicated and I am willing to work longer hours just to ensure that I deliver the task at the best quality. I believe only the best is good enough. I have skills in: Microsoft Excel Microsoft Word Microsoft Powerpoint Wordpress Customer Service Backlinking Transcription and so much more

    $5.00 /hr
    0 hours
    0.00
  9. Joy Anne Castaritas

    Joy Anne Castaritas

    Expert in Telemarketing, Customer Support

    Philippines - Tests: 5

    Over the past 7 years I have been working with a lot of area in Customer Service. I contribute a lot to the past companies I worked with as a Customer Executive Specialist in a financial account and Technical Support Representative Tier II in a US based ISP, Quality Assurance Specialist and Project Manager in a Web Development Company. making sure to provide a Very Satisfying experience to customers. I also started working as Virtual Assistant when I decided to work from home. I worked as an Executive Virtual Assistant wherein I work with my client's websites, data entry, managing people for a new website and email management. I am seeking for an opportunity to share my expertise in technical support, chat and email support also my knowledge with minor edits in wordpress and xcart websites.

    $6.00 /hr
    0 hours
    0.00