Technical Documentation Professionals & Consultants

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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 35 Technical Documentation projects are completed every quarter on Upwork.

35

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: July 1, 2015

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  1. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    613 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 2 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  3. Zoran Z.

    Zoran Z. Agency Contractor

    PMP, Experienced Salesforce.com Professional

    Croatia - Last active: 1 day ago - Tests: 4 - Portfolio: 8

    To briefly introduce myself, I am skilled software professional with more than 10 years of professional experience related with various aspects of Software Development. I hold PMP certificate since 2009. and have worn the PM hat on lots of projects. Nowadays I prefer the role of Solution Architect but am always ready to jump in and lend a hand to the PM if situation requires so. I also hold Administrator, Advanced Administrator, Developer, Service Cloud and Sales Cloud consultant certificates issued by SFDC which provide formal verification of my knowledge and skills related to Salesforce and the way it should be used. I have extensive experience working with modern telco clients with very complex product and process portfolios and I am confident that I can provide high quality deliverables in any role related to software development and consulting. I am willing to provide a list of references regarding the projects and work that I have done in the past. If you need any additional information related to my experience and qualifications, please feel free to contact me.

    Groups: Crossrider

    Associated with: H.D.B.-Soft d.o.o.

    $100.00 /hr
    1,498 hours
    4.99
  4. Rebecca McKenzie

    Rebecca McKenzie

    Project Manager / Business and Technical Analyst / 15+ yrs exp

    Australia - Last active: 11/12/2014 - Tests: 1

    I am a hands-on Project Manager with 15 years experience developing bespoke web & mobile solutions for small through to enterprise customers within the Financial Services and Telecommunications industry. Passionate about technology and good user interface design. Computer Science background, specialising in Java. Very strong documentation skills. http://au.linkedin.com/in/beckwest/ - Project estimation, planning & scheduling - Quotation and Statement of Work creation and review - Business & Technical specification creation and review - Test documentation creation, review and execution - UX design and wireframing - Document formatting and template editing - RFI & RFP creation & review

    $65.00 /hr
    92 hours
    5.00
  5. Leonardo Pelegrini

    Leonardo Pelegrini

    Senior Systems/Business Analyst (15 years Exp.)

    Brazil - Last active: 07/18/2013 - Tests: 2 - Portfolio: 6

    Experienced Business and Systems Analyst, J2EE Certified Architect and Programmer. Post Graduate degree in Web-Based Software Development. Have been working with system development for the last 15 years, 8 of it eliciting requirements and building knowledge base for IT systems. Expertise in business, functional and technical levels. Also a specialist in requirements management, traceability, impact analysis and reverse engineering from source code. Strong ability to communicate with developers, management and customers, to keep every party at the same page, while detailing and approving the given solution. Technical Writing skills and 4 years work using English. Also a committed and collaborative professional who fits very well with the culture of remote teamwork. Primary services : ► System design using UML 2.0 diagrams (structure and behavior) : Use Case, Class, Sequence, Component, Deployment. ► Business process modeling using BPMN 2.0 ► Requirements gathering to use cases and user stories. ► Software Requirements Specification ► Agile-related: Product backlog, sprint planning, sizing, review and management. ► Requirements management and Integrated Change Control ► Create traceability between documentation and source code ► Reverse engineer legacy code to documentation ► Work in Strategic Planning and Project Management areas

    $66.67 /hr
    0 hours
    5.00
  6. Nimesh P.

    Nimesh P.

    Sr. QA Engineer-Expert Software Tester-MAC/Android/iOS/Web App QA Lead

    India - Last active: 2 days ago - Tests: 13 - Portfolio: 36

    ★ TOP 1% of Successful oDesk Freelancers (Certified) ★ ★ The Only QA Freelancer on oDesk having completed (more than 75 JOBS + 11400 plus HOURS + 5 STAR Rating) all together ★ ★ Ranked Top # 3 QA Engineer at entire oDesk marketplace ★ Logged 9000+ valid defects overall ★ ★ A Full time Freelancer & Certified Software Test Engineer ★ ★ 11 Years of extensive experience in Manual and Automated testing ★ ★ Plenty of experience in Agile/Scrum/Kanban/Lean methodologies ★ 100% client satisfaction ratio ★ ★ 75 % are repeated clients ★ ★ 100 % flexible, can work in any time zone ★ ★ The apps I have tested are in All Time Great/Award winning categories like Color Splash, Brainscape, Timeline 3D, Language Therapy, Gametime, etc.. ★ oDesk Top 10% in : ✔ Software Testing Test ✔ SQL Test, ✔ MS SQL Server Test, ✔ US/UK English Basic skills Test, ✔ English Spelling/Vocabulary Tests, ✔ Wordpress Test, and many more... ★ Devices available for Testing: ★ iPhone 6 (iOS 8.3) iPhone 5 (iOS 8.3) iPhone 4s (iOS 8.3) iPad 3 (iOS 8.3) Samsung Galaxy S5 (Android 5.0) Samsung Galaxy S3 (Android 4.3) Google Nexus 7 (Android 4.4.2) Windows XP/7/8 (All Browsers) Mac OS X (10.10.3) ★ I work in a unique way: You don't have clear requirement !!! No Problem, I don't need it. You are still preparing the specification !!! No Problem, I don't wait for that. You have a budget constraint !!! No worries, I would fit into it. You don't have any test cases/test plans/documents in place !!! No Problem, that's where I come into the picture. ★ ★ ★ GIVE ME YOUR APPLICATION, I'LL GIVE YOU THE DEFECTS. ★ ★ ★ Let me go through and analyze your application and, I would provide how to proceed with the testing, How effectively your application can be tested, I will come up with better test cases/ comprehensive test plans, important business and use cases and most importantly unique and incredible application improving and business fetching suggestions. My job doesn't end here. Once I verify the defects in all major browsers/OS, I log them in whatever format/tool you choose along the with the defects screenshots & videos. I won't leave you until I verify and close all the resolved defects. SO If you are looking for above skills and qualities then your search ends here!! If you still have some doubts, take a look at the feedbacks provided my valuable clients. I deliver what I promise, I do not promise which I can not deliver. Being a true professional, I dare to do whatever it takes to make my client's business successful and see his/her smile at the end of the day. I am sure we can do business! Cheers!

    $26.00 /hr
    11,599 hours
    4.95
  7. Carlos Valdes

    Carlos Valdes

    Server Infrastructure / Application & Desktop Virtualization

    Mexico - Last active: 14 days ago - Tests: 10

    - To assist any company to successfully discover, develop and implement their talent with the talents and knowledge that I've been blessed.. - To educate and help our valuable customers to take the wisest choise for their investment, and lead them to be succesful. - To succesfully impact the life of anyone who come into my life, applying the right foundations: Trust, Responsibility and Integrity, and fulfill the purpose and destiny for what I've been created for. AREAS OF EXPERTISE - Leadership Skills - Oral & Written Communications - Time Management - Detail Oriented - Critical Thinking - Customer Relations - Staff/Client Training & Mentoring - Multitasking - System Integration - Server Engineering - Network Administration - Monitoring Results - Strategic Planning - Resource Optimization - System Analysis, Redesign & Testing - Application System Development - Software Quality Assurance SKILLS * Knowledgeable on Infrastructure and Networking technologies that include solutions based on Microsoft, Citrix, Altiris, VMware, Novell, and Linux products. * Database administration * Software QA & Testing experience (2.5 years) * System Testing, Design, and Programming skills with languages like Java, .NET VB/C#, Ruby, php and python. * Project Management Skills * Basic skills on Ethical Hacking and Penetration Testing - IT Training (Microsoft, Citrix and VMware)

    $30.00 /hr
    241 hours
    5.00
  8. Joseph Ballard

    Joseph Ballard

    Top Rated Copy Editor / Proofreader / Researcher / Writer

    United States - Last active: 4 days ago - Tests: 2 - Portfolio: 15

    I possess impeccable editing, proofreading and writing skills with the ability to effectively rewrite your content in a way that will capture the reader’s attention and clearly deliver your message to your target audience. I am especially adept at helping clients whose first language is not English, improve the grammar, punctuation syntax and overall flow of technical and non-technical documents. I am passionate about the quality of work I produce and take great satisfaction in delivering the highest quality final product.

    $35.00 /hr
    364 hours
    4.85
  9. Jeeni Patel

    Jeeni Patel

    Lead QA Engineer/Expert Software Tester-Web App/MAC/Mobile-AgileExpert

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 23

    "Try to improve PERFECTION and unveil the QUALITY by itself." ★ Top 5% in successful oDeskers ★ More than 10000 odesk billed hours ★ More than 35 Projects of 5 star rating ★ More than 65% Repeated Clients ★ Full time freelancer and ISTQB certified QA tester ★ oDesk Top 10% in : Software Testing Test These are the facts which I will not claim unlike other freelancers.. What I claim is "To find out the visible and hidden defects,loop holes,gaps,broken processes,lack of standardization and simplification in your application for which you have chosen oDesk and posted this QA job" ★ ★ ★ ★ ★ ★ ★ I will need and start only with demo URL and ends with bunch of satisfied customers in your portfolio. ★ ★ ★ ★ ★ ★ ★ You wonder how's that possible!!! Here are the facts which end your search and start your smiles.. I am well versed in .. ✔ Testing Domains: Healthcare, e-commerce, e-learning, business intelligence, ERP, CRM, Magento,social media, CMS,Gaming,VOIP, POS, Accounting,Gaming etc. ✔ Types of testing : Smoke, Sanity, Black Box,White Box,Grey,Functional,Regression, System Integration, regression Testing, Build Verification Testing, Compatibility-Cross and Backward (OS/Browser), Internationalization (i18N),User Acceptance Testing (UAT), Basic Performance Testing, ETL Testing, etc ✔ QA methodology and processes: CMMI, ISO, Agile Scrum best practices,waterfall model, RAD, V- model etc. ✔ QA Tasks: Analyze,review and assess user requirements,specifications and models for testability Test Scenario, Test Case, Test Plan, Test Strategies, Test Traceability Matrix, Gap Analysis,Conduct quality assurance on product updates at planned intervals. Triage data issues that emerge from user-feedback to drive product improvements. Creating lessons learnt document on projects ending Risk Management, Mitigation and Contingency Planning,Help develop strategy for growth, including resource needs, automated testing etc. ✔ Bug Reporting tools: Notepad, Wordpad, MS word, MS Excel, MS TFS 2010, Trello cards, JIRA, Mantis, Bugzilla, CodebaseHQ, Redmine, Basecamp, Version one, Assembla, Pivotal Tracker, Issues and many more.. ✔ Bug Analysis Tools: FireBug, FirePath, Xpath Checker, In browser Developer tools Inspect elements and HTTP Requester. ✔ Test Case Management Tools: Microsoft Test Manager, Test Link, Test Rail and Testopia ✔ Version Control System : Microsoft Visual SourceSafe, SVN, Team Foundation Server ✔ White Box Testing tools: NUnit, JUnit, TestNG, MS Test ✔ Performance Testing Tools : LoadRunner, WebLoad, Apache JMeter ✔ Database: SQL Server, MySQL, DB2, Teradata, Sybase, DB2 Mainframe ✔ Operating Systems to test: Windows 2000/Xp/Vista/Win7/win8,Ubuntu,Mac 10.9.2 ✔ Gadgets available for Testing : iPhone 5S,Samsung Galaxy S3, Google Nexus 4,Samsung Duos,iPod touch 4th Gen.(iOS 6),iPad 3 (iOS 7.0),Lenovo Yoga,Kindle Fire 2

    $19.99 /hr
    13,155 hours
    4.96
  10. Jaya A.

    Jaya A.

    Software Tester/QA- Website, Desktop, iOS & Android app tester

    India - Last active: 1 day ago - Tests: 4 - Portfolio: 10

    Pointing out bugs and helping you develop a bug free product since 2005. *** 5500+ work hours , 40 + jobs and ** Top Rated**  ISTQB certified in software testing  Full time Freelancer with excellent client review and 5***** in over 35 jobs  9+yrs in QA, testing of Web-sites,mobile, RIA , cloud and Desktop applications  Testing applications is my passion and my profession.  Able to Help in QA and Project Management Profile Overview  Availability 24*7 on Skype or Phone  Completed 5000 hours on oDesk  Good Knowledge of agile and Scrum methodology  Good Experience working with large remote team  Bug Reporting & tracking using Jira, Mantis, Bugzilla,TFS, Excel, Word  Test Plan,Test case design,execution & documentation  UI/UX/Front-end testing, Regression, smoke, black-box, white-box testing  Huge experience in testing iOS and Android based applications. ---------------------------------------------------------------------------------------------------------------- Over the last 9 years I have been involved in testing various types of software ranging from desktop applications to web applications including websites for start ups. - My core competency is in complete testing of the software from the planning phase to sign off. - Testing the software, Dealing with customer issues and closely working with the developers to get them resolved are the fields that I excel in. -I am an ISTQB certified software tester My expertise: --------------------------------------------------------------------- - Creating test plan document - Writing test cases - Documenting change requests - Executing test cases ( Functional, GUI, Usability, cross browser compatibility, Cosmetic errors) - Defect tracking - Writing product Release document - Managing customer issues and getting them resolved at the earliest - Writing technical specifications and FAQ's for websites. Application Tested ----------------------------------------------------------------------------------------- - e-Commerce Application(Magneto, WordPress,OpenCart and etc) - e-learning - Game Application, - ERP Application , - Mobile based Applications and Games - Healthcare and insurance application - Travel Domain - Finance domain - Social Networking website - Official websites for companies - WordPress website (Front end and Backend), - WordPress Plugin, - WordPress Theme - 508 compliance Testing - HTML and CSS validation - API Testing I have done include: --------------------------------------------------------------------- - Functionality testing - Cosmetic error testing - GUI Testing - Performance testing - Cross browser compatibility testing - Smoke testing - Regression testing - Usability testing - Games testing Trackers used for documenting and tracking bug status: -------------------------------------------------------------------------------- Trello Mantis Jira Bugzilla ASP.net starter kit Quality center Test director Microsoft excel and Microsoft office tools Gadgets I work on: ---------------------------- iOS 8.0 ( iPhone 4S) Samsung Galaxy Tab 4 ( Android 4.4.2 - Kitkat ) Operating Systems available to test: ----------------------------------------------------- Windows XP( IE9 , Firefox, Chrome, Safari ) Vista ( IE 9 , Firefox, Chrome, Safari, Opera) Windows 7 ( IE 10 , Firefox 35.0, Chrome 40.0, Safari, Opera) Windows 8 ( Firefox 35.0 , IE 11 , Chrome 40.0 , Safari ) QA methodology and processes: --------------------------------------------------------- CMMI, ISO, Agile Scrum ,waterfall model, V- model I am a disciplined worker, bound to deadlines who has great passion for quality. I assure you quality work in given time.I am also an article writer with great interest in writing IT related documents and answering technical questions. software testing, quality assurance, testing, sqa, manual-testing, smoke-testing, regression testing, quality control, software documentation, usability testing, functional testing, UI testing, boundary-value-testing,test plan creation,test-schedule-creation,test-plan-execution,test-case-generation, Redmine, Mantis, Microsoft Excel, Bugzilla, Jira, Microsoft Office Tools

    Groups: SocialEngine

    $9.00 /hr
    5,722 hours
    4.98