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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $30.00 /hr
    8,438 hours
    5.00
  2. Christian J.

    Christian J. Agency Contractor

    Expert Server Administrator, German Engineering and Quality

    Germany - Tests: 5 - Portfolio: 4

    Amazon AWS, Docker, puppet, Server Hardening, Server Production Environments and migrations, High Availability, Performance Tuning, Monitoring, Continuous Integration, DevOps, Jenkins, JIRA, Confluence, Atlassian, Bamboo, Jenkins, git, LAMP; apache2, MySQL, MariaDB, Galera, nginx, Zendesk EXPECT GERMAN PRECISION AND QUALITY! Proficient in: Amazon AWS, Docker, Deployment Strategies AWS Migration I can support you in planning a solid AWS infrastructure and map out the needed steps to get it deployed and automatized. OS Expertise - CentOS - Amazon Linux - RedHat Enterprise Linux / RHEL - Fedora Linux - Debian - Ubuntu Services - apache2, nginx, haproxy, tomcat - MySQL, MariaDB, Galera Cluster, postgres (GIS) - redis, mongodb, memcached - iptables - puppet - JIRA, Confluence, Bamboo, Stash - Jenkins, git Clouds - Amazon AWS - Softlayer - Bluemix DevOps - Implementation of CI servers (Bamboo, Jenkins) - Dockerizing your applications - configuration management with puppet - distributed deployments Development Languages: - PHP - Python - Ruby Frameworks: - Symfony2 - Zend Framework 2 - Ruby on Rails - Django Zendesk - Reseller - Setup - HelpCenter setup - Macros - Triggers - Automatizations - Custom Apps I am a professional server administrator with a deep understanding of the LAMP stack and all major webservers as like as apache2, lighttpd and nginx. My planned server environments start at a single machine for a simple website to full server farms whose need to handle thousands of requests each day. I already worked with Atlassian products to track projects, same goes for Redmine and Trac. Configuration management with software like puppet is no problem at all and one of the things I love in bigger environments. Developing websites in PHP and MySQL is what I started with. I am able to design websites using advanced design patterns. Zend Framework and MVC development is no problem at all. One thing I always do is develop in a revision controlled way. I am familiar with both git and svn, having worked with both, self hosted and hosted, repositories.

    Associated with: vations IT Agency

    $66.67 /hr
    41 hours
    5.00
  3. Devendra S.

    Devendra S.

    Web/WordPress Developer

    India - Tests: 10 - Portfolio: 6

    Devendra Singh a senior PHP developer and architect with 12 years of development experience specializing in WordPress, Drupal, Zend Framework, Magento Commerce and similar software. He has worked on enterprise eCommerce sites for globally recognized brands as an individual consultant and as a team leader. Experience: PHP - 12 years WordPress - 7 years Drupal -4 years Magento - 5 years Cakephp -5 years Symfony - 5years Zend - 5 years SQL - 12 years JavaScript- 12 years jQuery - 5 years MySQL - 12 years nodejs/angular js - 2years Cubecart - 4 years

    Groups: Corona Labs

    $16.67 /hr
    1,523 hours
    4.96
  4. John mark C.

    John mark C.

    Technical Support / Customer Service Representative

    Philippines - Tests: 10 - Portfolio: 4

    For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. For more information and samples of my work you can visit my site www.bacolodpuppies.com I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

    $7.78 /hr
    6,655 hours
    4.55
  5. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile Customer Service and Support Professional

    United States - Tests: 9 - Portfolio: 8

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions. When I am not working for my clients and teams, I dedicate resources and time to causes around the globe. My love of technology and learning new things will always lead me in new directions. Online learning continues to help me build my skill set along with on the job experience.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    7,658 hours
    5.00
  6. Rodney Earl Zanoria

    Rodney Earl Zanoria Agency Contractor

    Wordpress Guru | White Hat SEO | SMM

    Philippines - Tests: 28 - Portfolio: 14

    Hi! Thanks for taking the time to go over my profile. I'm sure you had a lot of applicants to consider before you clicked on my name. Since I value your time so much, here's an overview about myself: My values: Quality ● Integrity ● Excellence I've been creating client success since 2009, when I started freelancing. It is my goal to not only exceed clients' expectations through a job well done but also cultivate healthy business relationships. I do the following services: Website Design and Development (HTML, CSS, Wordpress) Graphics (Design and editing with Photoshop) Search Engine Optimization (On-Page / Off-Page) Social Media Marketing (Facebook, Twitter and Pinterest) Viral Marketing (Plugins and more!) Online Marketing (Lead Generation Services, Link Building) Multimedia Services (Video Editing, Animation, Voice-over, etc.) Virtual Assistance (Blogging, Writing, Data Encoding) Some of my recent projects (updated regularly) 1. http://evocoarch.com (recently migrated) - a redesign project for an architectural firm. Their old site is found here (http://evocoarch.com/old/). This is mobile responsive (check it out). 2. http://anthonybevilacqua.org - a theme customization for a physical fitness trainer. His old theme is already gone. We had to replace it since his previous developer did a messy coding. 3. Etc etc etc. You can find them all here: http://pixelionart.com

    Associated with: SND Human Resources Agency, MediaSME Global Services Agency Agency

    $11.00 /hr
    2,165 hours
    4.92
  7. Abed Ali

    Abed Ali Agency Contractor

    WordPress/Boostrap/Prestashop

    Bangladesh - Tests: 17 - Portfolio: 39

    Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

    Groups: Bluehost Developers and Designers, concrete5...

    Associated with: BD Soft Web

    $11.11 /hr
    779 hours
    4.71
  8. Joy Anne Castaritas

    Joy Anne Castaritas

    Expert in Telemarketing, Customer Support

    Philippines - Tests: 5

    Over the past 7 years I have been working with a lot of area in Customer Service. I contribute a lot to the past companies I worked with as a Customer Executive Specialist in a financial account and Technical Support Representative Tier II in a US based ISP, Quality Assurance Specialist and Project Manager in a Web Development Company. making sure to provide a Very Satisfying experience to customers. I also started working as Virtual Assistant when I decided to work from home. I worked as an Executive Virtual Assistant wherein I work with my client's websites, data entry, managing people for a new website and email management. I am seeking for an opportunity to share my expertise in technical support, chat and email support also my knowledge with minor edits in wordpress and xcart websites.

    $6.00 /hr
    0 hours
    0.00
  9. Ilya Pavlov

    Ilya Pavlov Agency Contractor

    Web design / WordPress development

    Ukraine - Tests: 12 - Portfolio: 8

    I am a company founder, project manager, web designer, WordPress developer. Me and my team mates are open for propositions of any interesting web design and WordPress project. With 5 years experience in web development and with great team in same office, we are able to make quality product in result. Looking forward to new clients and propositions of cooperations!

    Groups: Bluehost Developers and Designers

    Associated with: Fruitful Code

    $27.78 /hr
    2,308 hours
    4.90