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Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
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Shrikrishna M.

Shrikrishna M.

Programming is my addiction. Software is the winner.

India - Tests: 2

Applying to your job posting is the first thing that I could do to prove my skill set :). Okay, Below is the list in which I'm comfortable to work diligently. 1) Hire me for integrating APIs of Google, Facebook, Twitter, PayPal, Authorize.Net, Skrill (MoneyBookers), Aweber, MailChimp, ZenDesk, Twilio (VOIP, SMS and other telecommunication services provider) and similar. I love doing this and I'm very good in this. All time favorite. 2) Hire me for WP (WordPress) Development & Customization's. Plugins, Themes, whatever be the task/work it is. I do have very good experience in dealing with & using its API (WP action hooks & filters). 3) Executed (Developed) some bigger projects from scratch (start to end) in PHP individually. So, grabbing the concepts and customizing any existing portal, CMS, eCommerce store developed in PHP is very easy for me. Hire me for this type of works. I know my way around's. Walked a lot on this. 4) Chrome Extensions, Firefox add-on's, Android apps (using PhoneGap) and Data scrappers. Lacks experience in Android APPS else all is perfect. Yours truly, Krishna

95% Job Success
$38.89 /hr
938 hours

Devendra S.

Devendra S.

Web/WordPress Developer

India - Tests: 10 - Portfolio: 6

Devendra Singh a senior PHP developer and architect with 12 years of development experience specializing in WordPress, Drupal, Zend Framework, Magento Commerce and similar software. He has worked on enterprise eCommerce sites for globally recognized brands as an individual consultant and as a team leader. Experience: PHP - 12 years WordPress - 7 years Drupal -4 years Magento - 5 years Cakephp -5 years Symfony - 5years Zend - 5 years SQL - 12 years JavaScript- 12 years jQuery - 5 years MySQL - 12 years nodejs/angular js - 2years Cubecart - 4 years

Groups: Corona Labs

89% Job Success
$16.67 /hr
1,656 hours

Geoffory C.

Geoffory C.

Business and Technology Executive and Consultant

United States - Tests: 8 - Portfolio: 8

To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

100% Job Success
$55.56 /hr
4,827 hours

Christian J.

Christian J. Agency Contractor

Expert Server Administrator, German Engineering and Quality

Germany - Tests: 5 - Portfolio: 4

Amazon AWS, Docker, puppet, Server Hardening, Server Production Environments and migrations, High Availability, Performance Tuning, Monitoring, Continuous Integration, DevOps, Jenkins, JIRA, Confluence, Atlassian, Bamboo, Jenkins, git, LAMP; apache2, MySQL, MariaDB, Galera, nginx, Zendesk EXPECT GERMAN PRECISION AND QUALITY! Proficient in: Amazon AWS, Docker, Deployment Strategies AWS Migration I can support you in planning a solid AWS infrastructure and map out the needed steps to get it deployed and automatized. OS Expertise - CentOS - Amazon Linux - RedHat Enterprise Linux / RHEL - Fedora Linux - Debian - Ubuntu Services - apache2, nginx, haproxy, tomcat - MySQL, MariaDB, Galera Cluster, postgres (GIS) - redis, mongodb, memcached - iptables - puppet - JIRA, Confluence, Bamboo, Stash - Jenkins, git Clouds - Amazon AWS - Softlayer - Bluemix DevOps - Implementation of CI servers (Bamboo, Jenkins) - Dockerizing your applications - configuration management with puppet - distributed deployments Development Languages: - PHP - Python - Ruby Frameworks: - Symfony2 - Zend Framework 2 - Ruby on Rails - Django Zendesk - Reseller - Setup - HelpCenter setup - Macros - Triggers - Automatizations - Custom Apps I am a professional server administrator with a deep understanding of the LAMP stack and all major webservers as like as apache2, lighttpd and nginx. My planned server environments start at a single machine for a simple website to full server farms whose need to handle thousands of requests each day. I already worked with Atlassian products to track projects, same goes for Redmine and Trac. Configuration management with software like puppet is no problem at all and one of the things I love in bigger environments. Developing websites in PHP and MySQL is what I started with. I am able to design websites using advanced design patterns. Zend Framework and MVC development is no problem at all. One thing I always do is develop in a revision controlled way. I am familiar with both git and svn, having worked with both, self hosted and hosted, repositories.

Associated with: vations IT Agency

$66.67 /hr
43 hours

John mark C.

John mark C.

Technical Support / Customer Service Representative

Philippines - Tests: 8 - Portfolio: 4

For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

Groups: Pro Customer Service

100% Job Success
$10.78 /hr
7,004 hours

Nathaniel Parsons

Nathaniel Parsons Agency Contractor

Versatile Customer Service and Support Professional

United States - Tests: 9 - Portfolio: 8

My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions. When I am not working for my clients and teams, I dedicate resources and time to causes around the globe. My love of technology and learning new things will always lead me in new directions. Online learning continues to help me build my skill set along with on the job experience.

Groups: Pro Customer Service,

Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

100% Job Success
$14.00 /hr
7,855 hours

Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Tests: 8 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

Groups: oTranslators, Pro Customer Service

Associated with: Andrey Sarapulov [company]

100% Job Success
$30.00 /hr
8,571 hours

Rakibul I.

Rakibul I. Agency Contractor

Web Apps developer - WordPress Expert - PHP, MySQL, Ajax, API, Zendesk

Bangladesh - Tests: 3 - Portfolio: 12

In 8 years of profession, I typically worked with pretty compiled front end stuff. Usually complicated PHP/MySQL and front end API, which compiles down to JavaScript for sure, but its way more complex what cannot be done easily. My UI designs are Responsive all the way! I feel excited when I get a call for a complex Back-End Development and UX suggestions. My skill Spotlight as Front End Developer: - Write production JavaScript/Coffee-script, PHP, AJAX etc. - Wire up and make use of JSON, XML, 3rd RESTful API and integrate with back-end development code. - Working out AngularJS, JS Libraries, Node.js, Express.js, Backbone.js - Write the HTML/CSS3 and integrate the JavaScript to make the UI work with the production code. Back-end core development: PHP, CodeIgniter, LAMP, MySQL, JavaScript, JQuery, AJAX, HTML, CSS3 with Responsive designs for mobile, iPad And Tablet etc. CMS: WordPress (WooCommerce, BuddyPress, other-Press) Drupal (Complex Plugin & Premium Theme) Opencart, Magento, OsCommerce CRM: Zendesk,, Salesforce, Social Media Integration: Facebook API, Twitter API, g+, Google Map API and custom API development. Payment integration: PayPal, etc.

Groups: Application Developers Alliance, LoadedCommerce

Associated with: Dynamic Web Lab, dA Tomato Ltd., Auto Craft Inc.

90% Job Success
$22.22 /hr
340 hours

Abed Ali

Abed Ali Agency Contractor


Bangladesh - Tests: 17 - Portfolio: 39

Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

Groups: Bluehost Developers and Designers, concrete5...

Associated with: BD Soft Web

92% Job Success
$11.11 /hr
779 hours