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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Niren P.

    Niren P.

    Expert in development, QA Testing and Technical Support

    India - Last active: 9 days ago - Tests: 1

    Hello there, I have knowledge of Software development for web and desktop applications. I can also work for data entry task. I was a team leader for 2 years in Development department. I know QA task as I reviewed the test script which QA wrote during that period. That test script are for manual testing. so, I can also work on it. The company for which I am working wanted to start the new business (L3 Support) they trust on me and they selected me for that post as a team leader. I have been working in L3 Technical Support department for 1 and half years. I also take care of L1 and L2 department.So, I have knowledge of all the 3 layer of support which I can provide to you. Thanks, Niren Prajapati

    $15.00 /hr
    0 hours
    0.00
  2. Lou Golar

    Lou Golar

    IT Support

    United States - Last active: 02/17/2012 - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  3. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 18 hours ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,333 hours
    4.08
  4. Juris C.

    Juris C.

    Sales Telemarketer, Customer Service and an Appointment Setter :)

    Philippines - Last active: 10 days ago

    Being a telemarketer for over 6 years(customer service, appointment setter, Sales ) is my choice. I know I have the right job. Taking care of customers is the secret of getting and catching their attention. Work as if you don't need the money, Sing as if no one listens, Dance as if no one's watching.

    $5.00 /hr
    0 hours
    0.00
  5. Bryan Bonifacio

    Bryan Bonifacio

    Data Entry, Wordpress, Social Media, Research , Admin. Assistant

    Philippines - Last active: 11 days ago - Tests: 4 - Portfolio: 10

    To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. To obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience,that will allow me to grow personally and professionally. Over the year, I have experienced the following tasks: Article submission, Writer, Blogger, Personal Assistant, Data Entry specialist, Basic photoshop and Social media account manager and poster. I always have a good relationship to my clients, I provide extra effort to please my clients.

    $6.67 /hr
    1,010 hours
    4.38
  6. Alden B.

    Alden B.

    Quality Assurance,Customer Service,Chat Support

    Philippines - Last active: 18 hours ago - Tests: 4

    During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

    $4.00 /hr
    1,796 hours
    4.53
  7. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile Customer Support Consultant

    United States - Last active: 18 hours ago - Tests: 10 - Portfolio: 8

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    7,546 hours
    5.00
  8. Marydel S.

    Marydel S. Agency Contractor

    Ticket, Email, Chat Retail & Technical Customer Support

    Australia - Last active: 1 month ago - Tests: 10

    I have demonstrated a consistent hands-on technical experience in the field of Information Technology, along with extensive education and trainings I had obtained in college, in various training centers and in previous and current companies. Moreover, I possess understandings of how to utilize technology in order to provide solutions that meet requirements of business. These trends I intend to continue long into the future. Profile Summary - Certified in ITIL v3 Foundation Service Management - More than 7 years of work experience in Information Technology industry - Had analyzed, developed, customized, tested, documented, maintained and supported web-based and mainframe systems in JAVA, Visual Basic, Visual COBOL, Natural ADABAS and Power Builder - Strong attention to detail. Task-oriented and deadline-driven with the ability to manage multiple projects simultaneously. - Deployed to work in different multi-national companies and organizations - Can work with teams or work independently with minimum supervision - Experienced to work with different nationalities - Flexible, Reliable, Dedicated and Fast Learner

    Groups: Pro Customer Service

    Associated with: Elves and Fairies Skills Agency

    $11.11 /hr
    2,276 hours
    4.95