Experienced Customer Support Technical Support
I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams.
I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia.
Here are the highlights of my career:
- Various forms of customer support
- Email, phone and chat support
- Technical Support
- Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone)
- Operating systems: strong knowledge of Windows-based systems
(Windows 95, 98, Millennium, Windows XP, Windows 7 and 8
- Knowledge of network fundamentals