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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 585 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: October 1, 2015
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Lou Golar

Lou Golar

IT Support

United States - Tests: 2

I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

$13.33 /hr
0 hours

Anton K.

Anton K.

+5 years exp in hosting industry; NIX/WIN servers config/tuning

Ukraine - Tests: 10 - Portfolio: 1

During the last 5 years I have been working in a company that provides a full range of hosting tech support. What does this mean? - quick and complete resolution of your problem. Why quick? - because a customer wants their site to be up and running 99.9% of the time. Why complete? - because if the issue is half-fixed now it may arise in the future and the customer will have to move to another provider who can solve the problem (you know hosting is a highly-competitive marketplace). All these factors are forcing me to have (or gain as fast as possible) a wide range of knowledge in system administration, programming, code debugging and customer relationship.

$16.67 /hr
74 hours

Lincoln Islam

Lincoln Islam Agency Contractor

Creative Web designer & Technical assistant

Bangladesh - Tests: 10 - Portfolio: 22

For me, a website design is not just about making a site look pretty. Yes, i do make aesthetically pleasing websites, but graphics and look & feel are only part of the overall design. A pretty design that looks good to the eye, but not to the cash register, is useless. I offer web designing services either as part of a big picture solution or as standalone services, if you wish. You can either ask me to design your website for you as per your needs, or you may ask me to solve a particular problem for you through the design of your website. I believe that, with my skills & experience I can bring a lot to project. My web developing expertise includes: Designing, building and maintaining e commerce websites. Extensive knowledge of php, JavaScript, CSS and html5. Expert with CMS Like Magento, Wordpress, Joomla Developing custom themes for WordPress And Joomla Making Responsive Website(mobile supported) using framework like bootstrap W3C standards, SEO and capabilities of different web browsers are factors I always keep in mind while designing and developing web content and my referees can speak for my excellent coding standards.

Groups: Application Developers Alliance, PHPFox

Associated with: AppsRex, Creative IT Solutions!

$22.22 /hr
161 hours

Caleb John Almarza

Caleb John Almarza

Software Installation, Computer tutor, Troubleshooter


I'm good in troubleshooting especially when it comes to software and hardware. I can also do some paperworks (offline typing jobs) and I can be an online assistant. I got some certifications like CISCO: IT Essentials, Introduction to Linux (From EDX.ORG), CISCO: Introduction to the Internet of Everything, CISCO: Introduction to Cybersecurity.

$4.00 /hr
0 hours

Adam Kimball

Adam Kimball

Let's talk turkey. I make you money.

United States - Tests: 1

I believe money is not time, but the ultimate currency. Money you can make or lose, time you cannot get back. So why not hire someone who understands the value of both? Why hire someone who doesn't care about what they are doing? I'm a quick working, highly responsive person who saves time and makes money. I work full-time as a customer service agent for a telecommunications company with a ''Top Sales'' award in a building of over 500 people. I have worn many hats working in Data removal, Website design, and even made money playing a computer game. I'm excellent in finances= in fact I'm writing a book to help people who have no money. What makes me different is I don’t NEED jobs here. I look at freelancing as a hobby I take very seriously. instead of spending money on some jet fuel for a RC car, I'm working on start-ups for the future. What I don’t understand I quickly learn. Point me towards a CRM system, let me manage clients visiting you website, or hire me for negotiations. I paid for a 30 inch TV for a computer monitor. It was resold for a higher price, and I now use a 42 inch TV connected to a high end computer for freelance work. I'm Adam Kimball, and I'm good at what I do. So. if you want someone who cares, lets talk turkey. I'll get your notification in a few seconds through a pebble watch and begin your project soon.

$13.00 /hr
0 hours

Sachit Jani

Sachit Jani

Customer Support via Chat, Email & Phone (Technical & Non-Technical)

India - Tests: 7

I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

$8.89 /hr
0 hours

Daniel Shiosaky

Daniel Shiosaky

Software QA/tester

Bolivia - Tests: 1

• Creative problem-solver, who can see big picture while never losing sight of details that deliver results. • Motivated team player with talent for deploying research and organizational skills toward analyzing, upgrading, and streamlining complex processes for improvement opportunities. • Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensure profitability. • Goal-driven achiever with strong organizational skills, detail orientation. • Ability to query data to troubleshoot, analyze, and optimize workflows. • Consultative approach to working with users in assessing needs and requirements ----------------------------------------------------------------------------------------------------------------- Experience. •2 years working outsourcing software QA to Veriforce LLC (USA) •2 years working as IS Support in UW Medical Foundation (USA) as systems Analyst and Tester, testing and documenting system changes focusing on quality control. •2 Years working at EDS thru TEKSystem as a system Business Analyst Responsible of updates, modifications adjustments to the current system by testing, and documenting the changes. LANGUAGES SPOKEN • Spanish • English

$10.00 /hr
17 hours

Bogdan Kostritskyy

Bogdan Kostritskyy

Customer Support

Ukraine - Tests: 3 - Portfolio: 1

Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

$4.00 /hr
0 hours

Nannett O.

Nannett O. Agency Contractor

Payroll, HR, System tester, Technical Support

Philippines - Tests: 8 - Portfolio: 1

Payroll and HR Information System has been part of my everyday life for more than 10 years. I worked as a system tester, implementation analyst and technical support both on site and off site for Attendance Monitoring and Payroll System. I also conceptualized and developed a troubleshooter's manual and customer support guide for the same system. Currently, I am working as HR Supervisor for an automotive services company. I have great experience on MS Office applications such as Excel, Word and Powerpoint. I also have experience on Visual FoxPro and OOP.I would like impart my skills, knowledge and experience to Odesk clients so that they need not worry on any payroll and HR related matters and they can focus more on increasing company profit.

Associated with: TruSupport

$7.00 /hr
8 hours