Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
Clear all filters
  1. Robert Dobrota

    Robert Dobrota

    QA Game Tester

    United Kingdom - Tests: 3

    While at EA Games I worked as a QA Game Tester for more than two years and was involved on ten major projects. I am seeking job opportunities that are relevant with any of my personal skills/competences. While in college I have worked as a freelancer web designer in HTML\CSS for a Pizza-Restaurant. I have worked as a Volunteer - Information Technology Consultant for a private commercial society known as Terra Nova where I was responsible for the entire solution life-cycle and adhering to the strict deadlines. The solution’s life cycle includes : installation, maintenance and custom repairs for client’s PCs and LAN/Wireless configuration at clients convenience. Other Skills and Endorsements : Operating Systems / Doc Management - Windows XP, Windows 7, Windows 8, Ubuntu, Microsoft Office 2003, 2007, 2010, 2013. Programming / Editing - Dreamweaver: CSS/HTML, Fireworks, Photoshop CS3. Consoles: PS3, Xbox 360, PS Vita, Wii-U, PS4, Xbox One. Bug Tracking: DevTrack, JIRA, BugZilla. Task Applications: DevTest, TestRail IT Customer Support Technical Consultant Field Technician / ISP Web Testing

    $5.00 /hr
    0 hours
    0.00
  2. Lou Golar

    Lou Golar

    IT Support

    United States - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  3. Anton K.

    Anton K.

    +5 years exp in hosting industry; NIX/WIN servers config/tuning

    Ukraine - Tests: 10 - Portfolio: 1

    During the last 5 years I have been working in a company that provides a full range of hosting tech support. What does this mean? - quick and complete resolution of your problem. Why quick? - because a customer wants their site to be up and running 99.9% of the time. Why complete? - because if the issue is half-fixed now it may arise in the future and the customer will have to move to another provider who can solve the problem (you know hosting is a highly-competitive marketplace). All these factors are forcing me to have (or gain as fast as possible) a wide range of knowledge in system administration, programming, code debugging and customer relationship.

    $16.67 /hr
    74 hours
    4.94
  4. Danish Shaukat

    Danish Shaukat

    Danish Shaukat

    Pakistan - Tests: 8 - Portfolio: 5

    Professional Summary ================= - Extensive experience in Software Quality Assurance and managing multiple QA Team and multiple QA Projects. - Extensive Experience in Data Entry, Email Handling and Responses, Virtual Assistance and Customer Support and Representation. - Experience in Mobile application development Android and iPhone and delivered many successful projects with great quality. o Web Base Quality Assurance o Desktop Applications o iPhone Applications and Games o Android Applications and Games o Windows Mobile Applications and Games o Performance Testing, Load Testing, Stress Testing, System Testing o Test Strategies, Planning, Budgeting, Use Cases etc - An efficient and reliable Associate Project Manager and Project Coordinator with 3 years experience of Managing iOS/Android Games and Applications. Strong track record in project delivery from both an execution and stakeholder management perspective. Managing Quality Teams, Project and Resource budgeting. - Expert in Data Entry, Email Responses and Customer Support - Expert in Translation from English to Urdu, English to Punjabi, English to Arabic EXPERIENCE OUTLOOK Position Company Experience Project Manager / QA Head of Dept (iPhone/Android) Game View Studios Pvt Limited Pakistan May 2013 – onwards Project Coordinator and Principal SQA Engineer (iPhone/Android) Game View Studios Pvt Limited Pakistan, Subsidary DeNA Japan July 2011 – April 2013 Principal SQA Engineer/Team Lead Quality Assurance Game View Studios Pvt Limited Pakistan, Subsidary DeNA Japan July 2010 – June 2011 Senior SQA Engineer/Team Lead Quality Assurance Cambridge Docs, Pvt Limited Pakistan December 2007 – July 2010 Software Quality Assurance Engineer/Team Lead Softech Systems Pvt Ltd November 2005 – November 2007 SKILLS Computer Related Concepts: • Extensive experience in iOS, Android, Window Applications and Game Testing, Feature Designing and Metadata designing and Developement. • Experience in testing Web based Application, desktop applications, iPhone applications, Android applications, Blackberry and Nokia applications and expert in Games testing. • Experience Project Manager and has experience of Project Management methodologies and has lead many teams and successful projects. • Languages: C/C++, VC, Vb.Net, Asp, Php • Preparing Test scenarios / Test cases / Test scripts / Test Sizing / User Manuals, Getting started Documents, Technical Docs • Microsoft Visio, Bugzilla, Oracle, Rational Rose, Front Page, Unfuddle, • Good Command Over Software Engineering especially Software Quality Assurance • Good Communication, Analytical, Administrative Skills • Testing Technologies – Black Box (Functional, Regression, Acceptance, Performance, Boundary Value, Integration, Stress, Load, Connectivity etc.) • Good Data Structures, Algorithms , Compiler concepts. Business Administration Concepts: • Marketing concepts • Human Resource Management and Organizational Behavior Concepts • Operational Management Concepts • Financial and Managerial Accounting Concepts EDUCATION Degree College / University Passing Year Masters in Business Administration – Majors in Finance and HR Institute of Management Sciences (Pak-Aims) 2007 (CGPA: 3.65) BS Computer Sciences (BCS) – Majors in Software Engineering Institute of Management Sciences (Pak-Aims) 2005 (CGPA: 3.08) BA – Journalism, Education Private 2005 PROFESSIONAL PROJECTS DreamFish (iOS, Android Social Game) Project Description DreamFish is a famous aquarium-based iPhone and Android Social game. ‘Tap Fish’ which was at the top of the charts in iOS and Android with millions of active users. Project Type iOS and Android Social Game Role Project Manager and Head of Quality Department of the Project Responsibility Development of New Features, Client and Resource handling and Management, Team Lead, Test Estimates, Assigning Team Tasks and Roles, Test Plans, Reviewing other test cases, Performance Testing, Regression Testing, Connectivity Testing, Memory Testing and Mobile Level Testing HayRide (iOS, Android, Windows Social Game) Project Description HAYRIDE is a farming game with smooth controls. You will grow crops and fruits, raise livestock animals, produce goods, fill orders from the townsfolk, sell your goods at the roadside shop, and even visit other farms. And you will have many followers if you decorate your farm nicely! Project Type iOS, Windows and Android Social Game Role Project Manager and Head of Quality Department of the Project Responsibility Development of New Features, Client and Resource handling and Management, Team Lead, Test Estimates, Assigning Team Tasks and Roles, Test Plans, Reviewing other test cases, Performance Testing, Regression Testing, Connectivity Testing, Memory Testing and Mobile Level Testing

    $10.00 /hr
    0 hours
    5.00
  5. NAYAB NASEER

    NAYAB NASEER

    eCommerce Services Sales Specialist, Shopping Cart Elite, eBay, Amazon

    Pakistan - Tests: 14 - Portfolio: 8

    (Work Hard, Be Fair And Honest) These three words can generate loads of success. Every time I worked for my clients in the past and present I have become integral part of my client's task and manage them well,. I can do almost anything well almost! Currently I am a part of a well-known eCommerce service provider and holding major responsibilities. I am very detail oriented and like to get into the core of the task information to have it well done. But I take some time to completely understand the task and would like to know each and every aspect of that task to make it well done. A-Z

    $11.11 /hr
    5,641 hours
    5.00
  6. Mark Cooper

    Mark Cooper Agency Contractor

    Enterprise Mobility Admin, Senior IT Specialist & Lead System Analyst

    United States - Tests: 5

    Professional IT Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Microsoft, Compaq) as a Enterprise Mobility Administrator, Senior Mobile Specialist (Mobile Device Management (MDM)), Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams.Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

    Associated with: AAA Mobility Solutions

    $33.33 /hr
    0 hours
    4.79
  7. Lincoln Islam

    Lincoln Islam Agency Contractor

    Creative Web designer & Technical assistant

    Bangladesh - Tests: 10 - Portfolio: 22

    For me, a website design is not just about making a site look pretty. Yes, i do make aesthetically pleasing websites, but graphics and look & feel are only part of the overall design. A pretty design that looks good to the eye, but not to the cash register, is useless. I offer web designing services either as part of a big picture solution or as standalone services, if you wish. You can either ask me to design your website for you as per your needs, or you may ask me to solve a particular problem for you through the design of your website. I believe that, with my skills & experience I can bring a lot to project. My web developing expertise includes: Designing, building and maintaining e commerce websites. Extensive knowledge of php, JavaScript, CSS and html5. Expert with CMS Like Magento, Wordpress, Joomla Developing custom themes for WordPress And Joomla Making Responsive Website(mobile supported) using framework like bootstrap W3C standards, SEO and capabilities of different web browsers are factors I always keep in mind while designing and developing web content and my referees can speak for my excellent coding standards.

    Groups: Application Developers Alliance, PHPFox

    Associated with: AppsRex, Creative IT Solutions!

    $22.22 /hr
    161 hours
    4.20
  8. Nessa D.

    Nessa D. Agency Contractor

    Technical Assistant/QA Engineer/Virtual Assistant/Data Encoder

    Malaysia - Tests: 5 - Portfolio: 3

    I have been working for six years now and gained necessary experiences in various companies which may use for the position. With my understanding of some IT Tools that includes hardware and software troubleshooting, Web page development and design, HTML coding, Macromedia applications. Familiar with a variety of software including Microsoft Office and Lotus Notes. I also developed a website for multi level marketing company.My experience as a software tester gives me also the knowledge on MS SQL, software design and automation tools. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical client. Has an in-depth understanding of computers, software, networking, mobile devices. I am seeking position requiring variety of tasks, including data entry, office management and word processing That will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.

    Associated with: Global Experts

    $10.00 /hr
    2 hours
    4.97
  9. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  10. Daniel Shiosaky

    Daniel Shiosaky

    Software QA/tester

    Bolivia - Tests: 1

    • Creative problem-solver, who can see big picture while never losing sight of details that deliver results. • Motivated team player with talent for deploying research and organizational skills toward analyzing, upgrading, and streamlining complex processes for improvement opportunities. • Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensure profitability. • Goal-driven achiever with strong organizational skills, detail orientation. • Ability to query data to troubleshoot, analyze, and optimize workflows. • Consultative approach to working with users in assessing needs and requirements ----------------------------------------------------------------------------------------------------------------- Experience. •2 years working outsourcing software QA to Veriforce LLC (USA) •2 years working as IS Support in UW Medical Foundation (USA) as systems Analyst and Tester, testing and documenting system changes focusing on quality control. •2 Years working at EDS thru TEKSystem as a system Business Analyst Responsible of updates, modifications adjustments to the current system by testing, and documenting the changes. LANGUAGES SPOKEN • Spanish • English

    $10.00 /hr
    17 hours
    0.00