Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. DEVI LAVANYA SAMPATH KUMAR

    QA Software Engineer

    India - Last active: 2 days ago - Tests: 2 - Portfolio: 4

    4 years experience in C/C++ development, UAT testing, SIT testing, End-End testing, Black box testing, Sanity testing,Load Testing, Performance testing, Integration testing, Functional testing and Regression testing for ERP like SAP, Peoplesoft and web based applications. Expertise in Manual and Automated Testing of Client Server/Web based Applications.

    $22.22 /hr
    1,144 hours
    5.00
  2. Ross K.

    Ross K.

    Web Specialist

    Australia - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Ross Kirwan of Brovio has deep skill sets in deb developments, graphic design and on-line marketing, the newly formed Brovio can offer solutions to businesses small and large that want to bring their company to the next level. Whether companies want a new website, a website redesign, website upgrades, uncreased functionality, graphic design, increased consumer engagement, lead generation, increased conversions, better SEO results or search engine marketing campaigns – Brovio prides itself with delivering strong results while offering excellent customer service which brings clients back time and time again to consult with Brovio for their custom needs.

    $25.00 /hr
    292 hours
    4.98
  3. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    579 hours
    5.00
  4. Brenda Smart

    Brenda Smart

    CS, Data Entry, Email Response, Real Estate, All around admin.

    United States - Last active: 1 day ago - Tests: 5

    I am a stay at home mom. I am a hard working, very reliable professional person with strong attention detail. I am looking for full time work and am available Monday Through Friday. Other qualities I possess, which may not be readily apparent from my resume, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I have also been recognized as one who embraces creativity and new ideas and is a quick learner. Detail-oriented, with sound business sense and logic; highly organized, disciplined and professional. Strong written & oral communication skills; ability to develop rapport, work well with others. Excellent people skills; successfully complete projects on time.

    $25.00 /hr
    2,176 hours
    5.00
  5. Philip Kempton

    Philip Kempton

    Full Time QA Tester and IT Professional Available

    United States - Last active: 1 month ago - Tests: 3 - Portfolio: 2

    Over the last 10 years, I have developed a wide range of websites using HMTL, PHP, and ASP.NET. My core competency lies in complete end-end testing for new websites and software projects. I am seeking opportunities to build websites from the ground up. Please visit my linkedin profile for my information regarding my background. www.philipkempton.com Technical Specialities: Website Quality Assurance Testing (QA) Web Design / Graphic Design Search Engine Optimization (SEO)

    $20.00 /hr
    6 hours
    5.00
  6. Miroslav T.

    Miroslav T. Agency Contractor

    MCSA certified Microsoft system administrator with more than 10years e

    Bulgaria - Last active: 1 day ago - Tests: 11 - Portfolio: 2

    Accomplished IT professional with more than 10 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to work on own initiative or as part of a team and can deal with administrative duties competently.

    Groups: Microsoft Certified Professionals

    Associated with: Samsourcing

    $16.67 /hr
    7,469 hours
    5.00
  7. Anton K.

    Anton K.

    +5 years exp in hosting industry; NIX/WIN servers config/tuning

    Ukraine - Last active: 03/29/2012 - Tests: 10 - Portfolio: 1

    During the last 5 years I have been working in a company that provides a full range of hosting tech support. What does this mean? - quick and complete resolution of your problem. Why quick? - because a customer wants their site to be up and running 99.9% of the time. Why complete? - because if the issue is half-fixed now it may arise in the future and the customer will have to move to another provider who can solve the problem (you know hosting is a highly-competitive marketplace). All these factors are forcing me to have (or gain as fast as possible) a wide range of knowledge in system administration, programming, code debugging and customer relationship.

    $16.67 /hr
    74 hours
    4.94
  8. Mitko P.

    Mitko P. Agency Contractor

    Tech Support and Project Management Professional

    Bulgaria - Last active: 11/15/2014 - Tests: 18 - Portfolio: 1

    With more than 11 000 hours only on oDesk providing Technical and Customer support services I'm one of the top professionals in the field. I specialize in Project Management (Web development, mobile applications), Virtual team management, Outsourcing Advisory and Consulting. I spent the past few years working for leading international companies in the IT sector where I can place all my language and technical skills combined with Project Management. As a result I have more than 10 successful multimillion projects behind my back and more than 50 jobs for small and medium companies as a freelancer and consultant. I am a very motivated fast learner person with experience in Project management, IT Recruitment and like a Team leader for various international projects. My weekly availability depends on the projects that I am involved, it varies between 25-60. I'm deadline oriented and a good planner of my own time which helps me reach my targets on time. I am also available for all kind of Consulting jobs no matter what time zone you are in, my skills areas are: IT Related - Data management, Data migrating, Software applications development (FDD, TDD, BDD and more depending on the project), ITIL, Technical support hardware/software/remotely/virus removal, all kind of Office related projects containing formatting, paperless archiving, digitizing, conversion etc. I can provide full list of services on a request. Project Management - Risk Management, Team Management, Time Management, Totally Outsourced Project Management solutions, PM Consulting, RFI RFP RFQ and Bid-Management. HR Services:- IT Recruitment- Resume writing/editing according to US and EU standards- Career consulting- Interviewing For more details take a look at my Agency services here on oDesk: http://www.odesk.com/companies/DMP_~~e0a251a536795e06 or check my Elance profile http://mitkopetrov.elance.com I'm one of the Top SEO, Wordpress and Internet Marketing professionals on Elance and I actively participate in multiple discussion groups on LinkedIn, Facebook and the WF.

    Associated with: DMP BG

    $19.44 /hr
    11,507 hours
    4.84
  9. rollie villaflor

    rollie villaflor

    Zendesk Expert

    Philippines - Last active: 6 days ago - Tests: 7

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.

    $30.00 /hr
    8,232 hours
    5.00