Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Alexander Kozlov

    Alexander Kozlov

    Top level professional Architect and SW engineer

    Russia - Last active: 27 days ago - Tests: 21 - Portfolio: 4

    Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.

    $55.56 /hr
    1,772 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 1 day ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst and Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. Experience of training in Business Analysis and CBAP CCBA exam preparation. I have trained several batches (individuals or small batches) of students from the US, UK. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,708 hours
    4.99
  3. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    566 hours
    5.00
  4. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 3 days ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,287 hours
    5.00
  5. Teri M.

    Senior Business Analyst (CBAP), Project Manager (CAPM)

    Canada - Last active: 04/30/2014 - Tests: 2

    MA in Communications and Technology. Hold CBAP and CAPM designations, as well as business process management specialist (bpmS) and an enterprise content management practitioner (ecmP) certifications. My areas of expertise are: critical thinking and situation analysis, process evaluations and improvements, project management and coordination, technical and business writing, requirement elicitation and analysis, and solution validations. I have experience with a variety of ECM platforms such as SharePoint and Oracle UCM, and a variety of management tools such as BaseCamp and MS Project. I've also worked for many years with ERP systems such as PeopleSoft, Oracle, and SAP. All projects involved business process work, in terms of mapping, modeling, and/or re-engineering.

    $66.67 /hr
    6 hours
    4.85
  6. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    Egypt - Last active: 1 day ago - Tests: 9 - Portfolio: 9

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,679 hours
    4.89
  7. Klucsarits N.

    Klucsarits N.

    Native Hong Kong Chinese

    United States - Last active: 8 days ago - Tests: 11 - Portfolio: 1

    Native Chinese freelance translator for language: Cantonese, Mandarin and English. As a native speaker of Chinese and with over 5 years' related experiences,I can do accurate translations between English and Chinese, and could be your helpful virtual assistant. I've translated various kinds of document, i.e. technical, travelling, company policy. High efficiency and quality work is my goal. Beside, i am an experience quality administrator with deeply understanding ISO 9001, ISO 14001, OHSAS 18001, Total Quality Management, Six Sigma, Kaizen, Lean Manufacturing.

    $11.11 /hr
    1,288 hours
    4.98
  8. George D.

    George D.

    Experienced Project Manager and Business Analyst

    United States - Last active: 3 days ago - Tests: 4

    I have over 25 years’ experience with project management, business analysis and change management where I have delivered multiple successful project implementations. Responsibilities have included: • Understanding the customer and/or user experience • Documenting key processes, user stories, and use cases • Defining servicing needs and related operational requirements • Driving change management efforts - which included training • Managing teams of business, analytical, and/or technical members • Ensuring ongoing scalability and supportability of the implementation I am a highly motivated, detailed-oriented individual with excellent problem solving, analytical, and interpersonal skills. I possess excellent written and verbal communication skills along with proven leadership. I have a comprehensive understanding of Project Management methodology (both Waterfall & Agile) along with knowledge of MS Office Suite (including MS Project), Visio, Mind Manager and other Windows-based applications. You can view my LinkedIn page for more info about me: www.linkedin.com/pub/george-daniel/3/71a/aa0

    $40.00 /hr
    1,069 hours
    4.82
  9. Andrew Norcott

    Andrew Norcott

    Statistician Lean Six Sigma Black Belt.

    United Kingdom - Last active: 1 day ago - Tests: 2

    Lean Six Sigma Blackbelt (BSi Certified) Create excel dashboards and analysis tools ranging from very simple to highly complex. Provide solutions to business issues you have to help you active business goals. More than just programming but also providing solution after working in some large corporations, I understand what businesses need and want. Highly skilled in most statistical tools. Advanced Microsoft Office user. VBA/Excel/Powerpoint/Access/SQL/Word Minitab/Visio/ Can create excel dashboards and tools to high specification and deliver basically anything the customer needs. Also will help with consulting to provide a solution that maybe better suited.

    $40.00 /hr
    2,401 hours
    4.52
  10. Mary T.

    Mary T.

    Expert Writer-Editor-Proofreader / Financial Services SME

    United States - Last active: 03/22/2014 - Tests: 4

    A proven Native English professional looking for an opportunity to assist you by using the knowledge, skills, and abilities developed over a successful 30-year career . I previously performed in highly-visible management and subject matter expert (SME) positions that required research, writing, proofreading, fact checking, and editing technical and non-technical material. I have extensive experience working effectively in a remote environment. I have technical expertise in the bank/financial services industry and a deep and broad understanding of private business, government, and quasi-government activities. Some examples of past responsibilities are: * Authored a monthly column for national trade magazine. * Served as Managing Editor of a bi-monthly corporate newsletter distributed to thousands of clients, industry partners, trade organizations, and federal and state regulators. * Served as singular SME, course development consultant, and newsletter copywriter for a client providing training modules to banks, credit unions, and other financial services companies. This position required distilling convoluted, complex regulatory announcements and publications to straightforward, understandable messages. Applied APA writing standards. * Created and edited written communications to ensure consistency of style, accuracy of content and overall editorial quality. Applied the highest standards of spelling and punctuation and made effective and concise suggestions to improve deliverables. Managed and exceeded expectations for timing and quality of deliverables. Types of written documents included, but were not limited to:  Training modules; Internet websites;  Regulatory summaries;  Federal Reports of Examination (ROE);  Customer service scripts and advertising;  Policies and technical procedures;  Briefs, summaries, and reports to executive management;  Executive presentations; and,  Engagement proposals and contracts.

    $50.00 /hr
    25 hours
    4.82